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If Draft is selected in Quality in the Main window in your printer driver (for Windows), or Draft is selected in
Print Quality in Print Settings (for Mac OS X), select another setting.
Size or position of copied image is incorrect
Make sure the paper size, layout, or reduce/enlarge setting selected in the control panel matches the paper used.
If the edges of the copy are cropped off, move the original slightly away from the corner.
Clean the scanner glass.
& “Cleaning the exterior of the product” on page 73
Inverted image
For Windows, clear the Mirror Image check box from the More Options window of your printer driver, or turn
off the Mirror Image setting in your application.
For instructions, see the online help for your printer driver or for your application.
Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 77
Blank pages print
Make sure the printer driver settings are appropriate for the paper size you are using.
For Windows, check the Main window.
For Mac OS X, check the Page Setup dialog box or Print dialog box.
For Windows, check the Skip Blank Page setting by clicking the Extended Settings button on the Maintenance
window of the printer driver.
For Mac OS X, select On from the Skip Blank Page. To display the Skip Blank Page, click through the following
menus: System Preferences, Print & Scan (for Mac OS X 10.7) or Print & Fax (for Mac OS X 10.6 or 10.5), your
product (in the Printers list box), Options & Supplies, and then Driver.
Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 77
Printed side is smeared or scuffed
If the paper is curled toward the printable side, flatten it or curl it slightly in the opposite direction.
Make several copies without placing a document on the scanner glass.
& “Cleaning the interior of the product” on page 74
Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 77
User’s Guide
Troubleshooting for Printing/Copying
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