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Error Indicators
Error Messages on the Control Panel
This section describes the meaning of messages displayed on the LCD screen.
Error Messages Solutions
Paper jam
Press OK. If the error does not clear, remove the paper by
hand.
Remove the jammed paper.
& “Paper Jams” on page 83
Paper jam in the ADF. Remove the jammed paper.
Communication error. Make sure the cable is connected,
then try again.
Make sure the computer is connected correctly. If the error
messages still appears, make sure that scanning software is
installed on your computer and that the software settings are
correct.
Printer error
Paper jam. Open the scanner unit and remove the paper,
then turn off the printer. See your documentation.
Turn the product off and then back on. Make sure that no paper is
still in the product. If the error message still appears, contact Epson
support.
ADF Error.
Remove any objects or documents inside ADF. Turn power
off. See documentation.
Printer error
See your documentation.
Scanner error
See your documentation.
Turn the product off and then back on. If the error message still
appears, contact Epson support.
A printer’s ink pad is nearing the end of its service life.
Please contact Epson Support.
Press OK to resume printing. The message will be displayed until
the ink pad is replaced.
Contact Epson support to replace ink pads before the end of their
service life. When the ink pads are saturated, the product stops and
Epson support is required to continue printing.
A printer’s ink pad is at the end of its service life. Please
contact Epson Support.
Contact Epson support to replace the ink pad.
Recovery Mode The firmware update has failed. You will need to re-attempt the
firmware update. Ready a USB cable and visit your local Epson
website for further instructions.
User’s Guide
Error Indicators
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