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Transferring and Transporting the Flatbed
Scanner Dock.......................... 85
Troubleshooting for the Flatbed Scanner Dock. . . . 86
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass........86
Cannot Scan the Correct Area on the
Scanner Glass.......................... 87
Binding Margins of a Booklet are Distorted
or Blurred.............................87
Oset Appears in the Background of Images. . . . 87
Maintenance
Cleaning Outside the Scanner.................88
Cleaning Inside the Scanner..................88
Replacing the Roller Assembly Kit..............93
Resetting the Number of Scans..............97
Energy Saving............................98
Transporting the Scanner....................99
Updating Applications and Firmware..........100
Solving Problems
Scanner Problems........................ 102
Scanner Lights Indicate an Error............102
e Scanner Does Not Turn On............ 102
Problems Starting Scanning.................102
Cannot Start Epson Scan 2................102
Pressing a Scanner Button Does Not Start the
Correct Application.....................103
Paper Feeding Problems. . . . . . . . . . . . . . . . . . . . 103
Multiple Originals Are Fed................103
Removing Jammed Originals from the Scanner. 103
e Original Jams in the Scanner Frequently. . . 105
e Originals Get Dirty..................105
Scanning Speed Slows Down when Scanning
Continuously..........................106
Scanning Takes a Long Time...............106
Scanned Image Problems...................106
Straight Lines Appear when Scanning from
ADF................................106
e Image Quality is Rough...............106
Expanding or Contracting the Scanned Image. . 107
Oset Appears in the Background of Images. . . 107
Text is Blurred.........................107
Moiré Patterns (Web-Like Shadows) Appear. . . 108
e Edge of the Original is Not Scanned
when Automatically Detecting the Size of the
Original..............................108
Text is Not Recognized Correctly when
Saving as a Searchable PDF................108
Cannot Solve Problems in the Scanned Image. . 109
Uninstalling and Installing Applications. . . . . . . . 110
Uninstalling Your Applications.............110
Installing Your Applications...............111
Technical
Specications
General Scanner Specications...............112
Dimensional Specications..................113
Electrical Specications.................... 113
Scanner Electrical Specications............113
AC Adapter Electrical Specications.........113
Environmental Specications................113
Flatbed Scanner Dock
Specications
...........114
System Requirements......................114
Standards and Approvals
Standards and Approvals for European Models. . . 116
Where to Get Help
Technical Support Web Site..................117
Contacting Epson Support..................117
Before Contacting Epson................. 117
Help for Users in Europe..................117
Help for Users in Singapore............... 118
Help for Users inailand................ 118
Help for Users in Vietnam.................118
Help for Users in Indonesia................119
Help for Users in Malaysia................ 120
Help for Users in India...................121
Help for Users in the Philippines............121
User's Guide
Contents
5
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