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4. Press the edge of the scanner cover rmly at the
d
mark to close it.
The Originals Get Dirty
Clean the inside of the scanner.
Related Information
& “Cleaning Inside the Scanner” on page 74
Scanning Takes a Long Time
If the scanner is running on a USB power supply, scanning speed is reduced. If you want to increase the
scanning speed, connect the AC adapter to the scanner.
When the resolution is high, scanning may take some time.
Computers with USB 3.0 (SuperSpeed) or USB 2.0 (Hi-Speed) ports can scan faster than those with USB 1.1
ports. If you are using a USB 3.0 or USB 2.0 port with the scanner, make sure the computer meets the system
requirements for the operating system.
When using security
soware,
exclude the TWAIN.log
le
from monitoring, or set the TWAIN.log as a read-
only le. For more information on your security soware’s functions, see the help and so on supplied with the
soware. e TWAIN.log le is saved in the following locations.
Windows 10/Windows 8.1/ Windows 8/ Windows 7/ Windows Vista:
C:\Users\(user name)\AppData\Local\Temp
Wi nd ows X P:
C:\Documents and Settings\(user name)\Local Settings\Temp
Scanned Image Problems
Scanned Text or Images are Blurred
Make sure the feed selector on the scanner is set correctly. To scan originals using ADF, set the feed selector to
(ADF). To scan a plastic card using the card slot, set the feed selector to (card).
In Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement.
In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the reshold on
the Advanced Settings tab. When you increase the reshold, black becomes stronger.
If the resolution is low, try increasing the resolution and then scanning.
Straight Lines Appear when Scanning from ADF
Clean the ADF.
Straight lines may appear in the image when trash or dirt gets into the ADF.
User's Guide
Solving Problems
93
93


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