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Connect the scanner directly to the computers USB port. e scanner may not work properly when connected
to the computer through one or more USB hubs.
If you are using any TWAIN-compliant applications, make sure that the correct scanner is selected as the
scanner or source setting.
Pressing a Scanner Button Does Not Start the Correct Application
Make sure the scanner is connected to your computer properly.
Make sure Epson Scan 2 and other applications are installed correctly.
Make sure Document Capture Pro (Windows) or Document Capture (Mac OS X) is installed correctly.
Check the correct setting is assigned to the scanner button in Document Capture Pro (Windows) or Document
Capture (Mac OS X).
Related Information
& “Scanning Using a Scanner Button” on page 32
Paper Feeding Problems
Removing Jammed Originals from the Scanner
If an original has jammed in the ADF, follow these steps to remove it.
1. Remove all originals remaining in the input tray.
2. Open the ADF cover and remove the jammed originals.
User's Guide
Solving Problems
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