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Chapter 11 Troubleshooting
Clearing Jammed Paper. ............................................................... 205
Precautions for clearing jammed paper............................................... 205
Paper Jam B (Cover B)............................................................. 206
Paper Jam MP, C1, C2, B (MP tray, Cassette1-2, Cover B)................................ 208
Paper Jam in the Auto Document Feeder.............................................. 216
Printing a Configuration Status Sheet..................................................... 220
Operational Problems.................................................................. 221
The Print LED does not turn on..................................................... 221
The printer does not print (Print LED off)............................................. 221
The Print LED is on but nothing prints............................................... 222
The optional product is not available................................................. 222
The remaining service life of the consumable products is not updated (Windows only)....... 222
Cannot install software or drivers.................................................... 223
Cannot access the shared printer..................................................... 223
Printout Problems..................................................................... 224
The font cannot be printed......................................................... 224
Printout is garbled................................................................ 224
The printout position is not correct.................................................. 224
Graphics do not print correctly...................................................... 225
Printouts are extremely curled. . . . . . . . . . . . ........................................... 225
Print Quality Problems................................................................. 226
The background is dark or dirty..................................................... 226
Dots appear in the printout......................................................... 226
Print quality or tone is uneven...................................................... 227
Half-tone images print unevenly..................................................... 227
Toner smudges................................................................... 228
Areas are missing in the printed image................................................ 229
Completely blank pages are output................................................... 229
The printed image is light or faint.................................................... 230
The non-printed side of the page is dirty.............................................. 230
Print quality decreased............................................................. 231
Memory Problems..................................................................... 231
Insufficient memory for current task................................................. 231
Insufficient memory to print all copies................................................ 232
Paper Handling Problems.............................................................. 232
Paper does not feed properly........................................................ 232
The printout was on the wrong side of the paper when I did duplex printing................. 233
Problems Using Options............................................................... 233
AL-MX300 Series User's Guide
Contents 11
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