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The printout is not what you expected
Some part of the graphics or text looks different from what you see on the
computer screen
Cause What to do
The printer emulation setting in your application may
be incorrect.
Make sure that your application is set for the printer emulation you
are using. For example, if you are using the ESC/Page mode, make
sure that your application is set to use an ESC/Page printer.
The printout position is not correct
Cause What to do
The page length and margins may be set incorrectly in
your application.
Make sure that you are using the correct page length and margin
settings in your application.
The paper size setting may be incorrect. Make sure the correct paper size is set in the Tray Menu on the
control panel.
The offset values may be changed in the Printer
Adjust Menu.
Confirm and adjust the offset values such as Feed Offset or Scan
Offset. See “Printer Adjust Menu” on page 86 for details.
Cannot print all copies
Cause What to do
The printer does not have sufficient memory to collate
print jobs.
Reduce the contents of print jobs, or increase the available memory
on your printer.
When RAM Disk is set to Maximum or Normal on the control panel,
you can increase the available memory space by changing this
setting to Off.
The last page of a two-sided printout is printed on the wrong side of the paper
Cause What to do
Convert to Simplex is set to Odd Page or 1 Page. For jobs with three or more pages, set Convert to Simplex to Off
or 1 Page to do duplex printing.
For jobs with just one page, set Convert to Simplex to Off to do
duplex printing.
Printout is garbled
Cause What to do
The interface cable may not be plugged in securely. Make sure that both ends of the interface cable are plugged in
securely.
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
Troubleshooting
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