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User’s Guide
NPD5125-01 EN
Contents
Introduction
Where to Find Information................... 4
Warning, Caution, Important and Note.......... 4
Prerequisites of Description in This Manual....... 4
Abbreviations of Operating Systems............ 4
Note For This Publication.................... 5
Important Instructions
Important Safety Instructions................. 6
Setting up the printer..................... 6
Finding the place for the printer............. 7
Using the printer........................ 7
Handling the consumable products........... 8
Safety Information......................... 9
Laser safety labels........................ 9
Internal laser radiation.................... 9
Ozone safety............................ 9
Restrictions on Making Copies................ 9
Making copies of the following items is
prohibited by law........................ 9
Exercise caution when making copies of the
following items.......................... 9
Responsible use of copyrighted materials...... 10
Getting to Know Your Printer
Printer Parts............................. 11
Front and right side view.................. 11
Inside the printer....................... 11
Rear and left side view.................... 11
Control panel.......................... 13
Using the Control Panel.................... 15
Accessing the control panel menus........... 15
Language............................. 16
System Information..................... 16
Quick Print JobMenu.................... 17
ConfidentialJobMenu.................... 17
Common Settings. . . . . .................. 17
Printer Settings......................... 23
Admin Settings......................... 33
Bookmark Menu........................ 34
Loading Paper
Available Paper and Capacities............... 35
Available paper types and weights........... 36
Loading Paper............................ 38
Paper cassette.......................... 38
MP tray.............................. 40
Paper output settings....................... 40
Output to the face-up tray................. 40
Orientation to eject paper................. 41
Selecting and Using Print Media.............. 41
Envelopes............................. 42
Other paper........................... 42
Custom paper size....................... 43
Printing Tasks
Basics of Printing......................... 44
Setting the Main Screen................... 45
Setting the More Options Screen............ 46
Setting the Maintenance Screen............. 48
Setting Advanced Features................... 49
Printing multiple print jobs at one time. . . . . . . 49
Printing a booklet....................... 49
Using the Reserve Job function............. 50
Printing with an overlay.................. 51
Improving the clarity of color documents...... 52
Using sleep mode to save energy.............. 52
Entering the sleep mode manually........... 52
Entering the sleep mode automatically........ 53
Changing the printer driver's default settings (for
administrators)........................... 53
Changing the default settings............... 54
Locking the default settings................ 54
Using EPSON Status Monitor................ 54
Accessing EPSON Status Monitor........... 54
Notice Settings......................... 55
Tray Icon Settings....................... 55
Cancelling a Print Job...................... 55
From the printer........................ 55
From the computer...................... 55
Uninstalling and Installing Software
Uninstalling Software...................... 56
Installing Software........................ 56
Installing the PostScript printer driver with
Windows............................. 57
Installing the PostScript printer driver with
Mac OS X............................. 58
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
Contents
2
Installing the PCL printer driver (For
Windows only)......................... 59
Troubleshooting
Checking Printer Status..................... 60
Status and error messages on the control panel
.................................... 60
Printing a status sheet.................... 64
Clearing Jammed Paper..................... 65
AFD(Cover A/F, D)..................... 65
B (Cover B)............................ 66
C1 DM (Cassette 1, DM lever).............. 67
MP (MP tray).......................... 67
C1 - C5 (Cassette 1 - 5)................... 67
Paper Does Not Feed Properly................ 68
Power and Control Panel Problems............ 68
The ready light does not turn on............ 68
The Printer does not turn off............... 69
The Printer Does Not Print.................. 69
Ready light is off and nothing prints.......... 69
The ready light is on but nothing prints. . . . . . . 69
Printout Problems......................... 70
Print quality is poor..................... 70
The printout is not what you expected........ 71
Printing in the PS3 Mode Problems............ 72
The printer does not print correctly in the
PostScript mode........................ 72
The printer does not print................. 73
The printer or its driver does not appear in
utilities in the printer configuration (Mac OS
only)................................ 73
The font on the printout is different from that
on the screen.......................... 73
The edges of texts and/or images are not
smooth. . . ............................ 73
The printer does not print normally via the
USB interface.......................... 73
The printer does not print normally via the
network interface....................... 74
An undefined error occurs (Mac OS only)..... 74
Other Problems.......................... 74
The optional product is not available......... 74
Correcting USB problems................. 75
Cannot access the shared printer............ 75
Replacing Consumable Products.............. 77
Precautions during replacement............. 77
Cleaning the Printer....................... 77
Cleaning the inner roller.................. 77
Cleaning the pickup rollers................ 78
Transporting the Printer.................... 79
For short distances...................... 79
For long distances....................... 80
Installing Options......................... 80
Optional printer stand.................... 80
Optional paper cassette unit............... 80
Optional Face-up tray.................... 82
Appendix
Technical Specifications.................... 83
General.............................. 83
Electrical............................. 84
Supported operating systems............... 85
Support Mode Settings using the control panel
.................................... 86
Consumable Products and Options............ 89
Consumable products.................... 89
Options.............................. 90
Copyright and Trademarks.................. 91
Standard and approvals..................... 92
Software License Terms..................... 92
Open source software licenses.............. 92
Where To Get Help
Contacting Epson Support................... 93
Before contacting Epson.................. 93
Help for users in Europe.................. 93
Help for users in Taiwan.................. 93
Help for users in Singapore................ 94
Help for users in Thailand................. 95
Help for users in Vietnam................. 95
Help for users in Indonesia................ 95
Help for users in Hong Kong............... 96
Help for users in Malaysia................. 97
Help for users in the Philippines............ 98
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
Contents
3
Introduction
Where to Find
Information
Setup Guide
Provides you with information on assembling the
printer and installing the printer software.
User’s Guide (this manual)
Provides you with detailed information on the
printer’s functions, optional products,
maintenance, troubleshooting, and technical
specifications.
Network Guide
Provides network administrators with information
on both the printer driver and network settings.
Font Guide
Provides you with information on fonts used on the
printer. There are two font guides for the printer.
Confirm the printer’s internal fonts by printing the
font list from System Report, and see the
appropriate font guide.
Online Help for printer software
Click Help for detailed information and
instructions on the printer software that controls
your printer. Online help is automatically installed
when you install the printer software.
OSS
Provides the detailed explanation about the open
source software programs contained in this printer.
Warning, Caution,
Important and Note
!
Warning
must be followed carefully to avoid serious bodily
injury.
!
Caution
must be observed to avoid bodily injury.
c
Important
must be observed to avoid damage to your
equipment.
Note
contains important information and useful tips on the
operation of your printer.
Prerequisites of
Description in This
Manual
The following illustrations and screenshots are used in
this guide unless otherwise indicated.
AL-M8100DN
Windows 7
Abbreviations of
Operating Systems
In this manual, the following abbreviations are used.
Windows 8.1 Microsoft
®
Windows
®
8.1 Operating
System
Windows 8 Microsoft
®
Windows
®
8 Operating
System
Windows 7 Microsoft
®
Windows
®
7 Operating
System
Windows
Vista
Microsoft
®
Windows Vista
®
Operating
System
Windows XP Microsoft
®
Windows
®
XP Operating
System
Windows
Server 2012
R2
Microsoft
®
Windows Server
®
2012 R2
Operating System
Windows
Server 2012
Microsoft
®
Windows Server
®
2012
Operating System
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
Introduction
4
Windows
Server 2008
R2
Microsoft
®
Windows Server
®
2008 R2
Operating System
Server 2008 Microsoft
®
Windows Server
®
2008
Operating System
Server 2003 Microsoft
®
Windows Server
®
2003
Operating System
Windows Generic name of operating systems
above
Mac OS X
v10.9.x
OS X Mavericks
Mac OS X
v10.8.x
OS X Mountain Lion
Mac OS X Generic name of Mac OS X v10.9.x, Mac
OS X v10.8.x, Mac OS X v10.7.x, Mac OS X
v10.6.8
Note For This Publication
No part of this publication may be reproduced, stored in
a retrieval system, or transmitted in any form or by any
means, mechanical, photocopying, recording, or
otherwise, without the prior written permission of Seiko
Epson Corporation. No patent liability is assumed with
respect to the use of the information contained herein.
Neither is any liability assumed for damages resulting
from the use of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall
be liable to the purchaser of this product or third parties
for damages, losses, costs, or expenses incurred by
purchaser or third parties as a result of: accident, misuse,
or abuse of this product or unauthorized modifications,
repairs, or alterations to this product, or (excluding the
U.S.) failure to strictly comply with Seiko Epson
Corporation’s operating and maintenance instructions.
Seiko Epson Corporation and its affiliates shall not be
liable against any damages or problems arising from the
use of any options or any consumable products other
than those designated as Original Epson Products or
Epson Approved Products by Seiko Epson Corporation.
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
Introduction
5
Important Instructions
Important Safety
Instructions
Setting up the printer
Because the printer is heavy, one person should not
lift or carry it. Two people should carry the printer,
lifting it by the correct positions as shown below.
Do not touch the projections on the bottom of the
printer that are for connecting an optional paper
cassette.
When moving the printer, always keep it
horizontal.
If you are unable to insert the AC plug into the
electrical outlet, contact an electrician.
Do not connect to an uninterruptible power source.
If you connect to one, it may cause malfunctions or
damage.
Be sure the AC power cord meets the relevant local
safety standards. Use only the power cord that
comes with this product. Use of another cord may
result in fire or electric shock. This product’s power
cord is for use with this product only. Use with
other equipment may result in fire or electric shock.
If damage occurs to the plug, replace the cord set or
consult a qualified electrician. If there are fuses in
the plug, make sure you replace them with fuses of
the correct size and rating.
Use a grounded outlet that matches the printer’s
power plug. Do not use an adapter plug.
Avoid using an electrical outlet that is controlled by
wall switches or automatic timers. Accidental
disruption of power can erase valuable information
in your computer’s and printer’s memory.
Make sure that there is no dust on the socket.
Be sure to insert the plug completely into the
electrical outlet.
Do not handle the plug with wet hands.
Unplug this printer from the wall outlet and refer
servicing to a qualified service representative under
the following conditions:
A. When the power cord or plug is damaged or
frayed.
B. If liquid has been spilled into it.
C. If it has been exposed to rain or water.
D. If it does not operate normally when the
operating instructions are followed. Adjust
only those controls that are covered by the
operating instructions since improper
adjustment of other controls may result in
damage and will often require extensive
work by a qualified technician to restore the
product to normal operation.
E. If it has been dropped or the cabinet has
been damaged.
F. If it exhibits a distinct change in
performance, indicating a need for service.
Avoid sharing outlets with other appliances.
Connect all equipment to properly grounded
power outlets. Avoid using outlets on the same
circuit as photocopiers or air control systems that
regularly switch on and off.
Connect your printer to an electrical outlet that
meets the power requirements of this printer. Your
printer’s power requirements are indicated on a
label attached to the printer. If you are not sure of
the power supply specifications in your area,
contact your local power company or consult your
dealer.
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
Important Instructions
6
If you use an extension cord, make sure that the
total of the ampere ratings on the products plugged
into the extension cord does not exceed the
extension cord ampere rating.
When connecting this product to a computer or
other device with a cable, ensure the correct
orientation of the connectors. Each connector has
only one correct orientation. Inserting a connector
in the wrong orientation may damage both devices
connected by the cable.
Use only optional products, such as the paper
cassette units and the printer stand, produced
specifically for this product. Using options
produced for other products may cause the product
to fall over and injure someone.
Finding the place for the printer
When relocating the printer, always choose a location
that has adequate space for easy operation and
maintenance. Use the following illustration as a guide
for the amount of space required around the printer to
ensure smooth operation.
Note:
Figures are rounded off to the nearest whole number.
a 40 cm d 60 cm
b
20 cm
*
e 30 cm
c 10 cm
*
50 cm when face-up tray is installed.
In addition to space considerations, always heed the
following precautions when finding a place to locate the
printer:
Place the printer near an electrical outlet where you
can easily plug in and unplug the power cord.
Do not put your printer where the cord will be
stepped on.
Do not use printer in a damp environment.
Avoid locations that are subject to direct sunlight,
excessive heat, moisture, oil vapor, or dust.
Avoid locations that are subject to the air coming
directly from an air conditioner.
Do not place the printer on an unstable surface.
Slots and openings in the cabinet and the back or
bottom are provided for ventilation. Do not block
or cover them. Do not put the printer on a bed, sofa,
rug, or other similar surface or in a built-in
installation unless proper ventilation is provided.
Keep the entire computer and printer system away
from potential sources of interference, such as
loudspeakers or the base units of cordless
telephones.
Leave adequate room around the printer to allow
for sufficient ventilation.
Using the printer
Be careful not to touch the fuser, which is marked
with a caution label, or the surrounding areas. If the
printer has been in use, the fuser and the
surrounding areas may be very hot. If you must
touch one of these areas, wait 40 minutes to allow
the heat to subside before doing so.
*
caution label
Do not insert your hand deep into the fuser unit as
some components are sharp and may cause injury.
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
Important Instructions
7
Never push objects of any kind through cabinet
slots as they may touch dangerous voltage points or
short out parts that could result in a risk of fire or
electric shock.
Do not sit or lean on the printer. Do not put heavy
objects on the printer.
Do not use any kind of combustible gases in or
around the printer.
Never force the printer’s components into place.
Although the printer is designed to be sturdy, rough
handling can damage it.
Do not leave jammed paper inside the printer. This
can cause the printer to overheat.
Never spill liquid of any kind on the printer.
Adjust only those controls that are covered by the
operating instructions. Improper adjustment of
other controls may result in damage and may
require repair by a qualified service representative.
Do not turn off the printer:
-After turning on the printer, wait until Ready
appears on the LCD panel.
-While the Ready light is flashing.
-While the Data light is on or flashing.
-While printing.
Avoid touching the components inside the printer
unless instructed to do so in this guide.
Follow all warnings and instructions marked on the
printer.
Except as specifically explained in the printer’s
documentation, do not attempt to service this
product yourself.
Periodically disconnect the plug from the electrical
outlet and clean the blades.
Do not disconnect the plug while the printer is on.
If the printer will not be used for a long time,
disconnect the plug from the electrical outlet.
Unplug this printer from the wall outlet before
cleaning.
Use a well-wrung cloth for cleaning and do not use
liquid or aerosol cleaners.
Handling the consumable
products
Do not burn used consumable products because
they might explode and injure someone. Dispose of
them according to local regulations.
Be sure to keep consumable products out of the
reach of children.
When handling a toner cartridge, always place it on
a clean, smooth surface.
Do not attempt to modify or take it apart
consumable products.
Do not touch the toner. Always keep toner away
from your eyes. If toner gets on your skin or clothes,
wash it off with soap and water immediately.
If toner is spilled, use a broom and dustpan or a
damp cloth with soap and water to clean it up.
Because the fine particles can cause a fire or
explosion if they come into contact with a spark, do
not use a vacuum cleaner.
Wait at least one hour before using a toner cartridge
after moving it from a cool to a warm environment
to prevent damage from condensation.
To get the best print quality, do not store the toner
cartridge in an area subject to direct sunlight, dust,
salty air, or corrosive gases (such as ammonia).
Avoid locations subject to extreme or rapid changes
in temperature or humidity.
Do not touch the transfer roller to avoid damaging
it.
Do not let the paper’s edge slide across your skin
because the edge of the paper may cut you.
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
Important Instructions
8
Safety Information
Laser safety labels
!
Warning:
The performance of procedures and adjustments
other than those specified in the printer’s
documentation may result in hazardous radiation
exposure. Your printer is a Class 1 laser product as
defined in the IEC60825 specifications. The label
similar to the one shown below is attached to the
back of the printer in countries where required.
Internal laser radiation
There is a Class III b Laser Diode Assembly that has an
invisible laser beam inside the printer head unit. The
printer head unit is NOT A SERVICE ITEM, therefore,
the printer head unit should not be opened under any
circumstances. An additional laser warning label is
affixed to the inside of the printer.
Ozone safety
Ozone emission
Ozone gas is generated by laser printers as a by-product
of the printing process. Ozone is produced only when
the printer is printing.
Ozone exposure limit
The Epson laser printer generates less than 1.5 mg/h of
continuous printing.
Minimize the risk
To minimize the risk of exposure to ozone, you should
avoid the following conditions:
Use of multiple laser printers in a confined area
Operation in conditions of extremely low humidity
Poor room ventilation
Long, continuous printing together with any of the
above
Printer location
The printer should be located so that the exhaust gases
and heat generated are:
Not blown directly into the user’s face
Vented directly out of the building whenever
possible
Restrictions on Making
Copies
Observe the following restrictions in order to ensure the
responsible and legal use of this printer.
Making copies of the following
items is prohibited by law
Bank bills, coins, government-issued marketable
securities, government bond securities, and
municipal securities
Unused postage stamps, pre-stamped postcards,
and other official postal items bearing valid postage
Government-issued revenue stamps, and securities
issued according to legal procedure
Exercise caution when making
copies of the following items
Private marketable securities (stock certificates,
negotiable notes, checks, etc.), monthly passes,
concession tickets, etc.
Passports, driver’s licenses, warrants of fitness, road
passes, food stamps, tickets, etc.
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
Important Instructions
9
Responsible use of copyrighted
materials
The printer may be used mistakenly or improperly to
illegally copy copyrighted materials. You must act
responsibly when copying copyrighted materials; by
acquiring the permission of the copyright holder or
acting on the advice of a knowledgeable attorney.
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
Important Instructions
10
Getting to Know Your
Printer
Printer Parts
Front and right side view
Inside the paper cassette
1. cover A
2. face-down tray (standard output tray)
3. MP tray
4. cassette 1 (standard paper cassette)
5.
cassette 2/3/4/5
*
(optional paper cassette)
6. cover F
7. power switch
8. control panel
9. face-up tray (optional output tray)
10. paper size setting dial
11. paper guide (side guide)
12. paper guide (back guide)
13. cassette cover
* cassette 5 is not available for AL-M7100 Series.
Inside the printer
1. toner cartridge
2. lock lever
3. developer unit
Rear and left side view
1. Ethernet interface connector
LED1: data light
LED2: status light
For the information that the lights indicate, see the
table below.
2. USB interface connector
3. cover B
4. AC inlet
5. cover E
6. waste toner box
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
Getting to Know Your Printer
11
Data
light
Status
light
Network Status
Yellow Green Ready (1000 M link)
Yellow
(Flashing)
Green Receiving packets (1000 M
link)
Yellow Orange Ready (100 M link)
Yellow
(Flashing)
Orange Receiving packets (100 M
link)
Yellow Off Ready (10 M link)
Yellow
(Flashing)
Off Receiving packets (10 M link)
Off Green
Deep sleep mode
*
(1000 M
link)
Off Off
Deep sleep mode
*
(100 M / 10
M link)
Power off mode
*
* See “Energy Saver Menu” on page 21 for details.
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
Getting to Know Your Printer
12
Control panel
1.
Ready light
On when the printer is ready, indicating that the printer is ready to receive and print
data.
Off when the printer is not ready, or in the sleep mode.
2.
Error light (Orange)
On or flashes when an error has occurred.
Pressing the OK button or Auto Cont setting in the Setup Menu clears the errors
that are flashing.
3.
u Up button
Press to scroll the items on the control panel menus.
4.
l Left button Press to go back to the previous menu, or press to show the help if l Press for
help is displayed.
5.
OK button
Press to set the menu, item or setting.
When the error light is flashing, pressing this button clears the error and switches the
printer to ready status.
6.
d Down button
Press to scroll the items on the control panel menus.
7.
Pause/Release button
Press once to pause. Press again to recover from pause. While paused, the following
operations are available on the control panel.
Canceling the current print job or stored print jobs.
See “Cancelling a Print Job” on page 55.
Interrupting print jobs to print a stored print job.
Ejecting a paper (Form Feed) by holding down the OK button for more than 2
seconds.
8.
r Right button
Press to go to the next menu, item or setting.
9.
Wakeup/Sleep button
Press to switch the status between available for printing and saving power.
This button lights up when the printer is in the sleep mode (the deep sleep mode).
This button blinks when the printer enters the power off mode, which saves power
because almost all functions are not available.
For more details about the power off mode, see “Energy Saver Menu” on
page 21.
10. LCD panel Displays printer status messages and control panel menu settings.
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
Getting to Know Your Printer
13
11.
Data light
On when print data is stored in the print buffer (the section of printer memory
reserved for receiving data) but not yet printed.
Flashes when the printer is processing data.
Off when no data remains in the print buffer.
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
Getting to Know Your Printer
14
Using the Control Panel
Accessing the control panel
menus
When to make control panel settings
In general, printer driver settings override settings made
using the control panel.
You should make the following settings by using the
control panel because these settings cannot be made in
the printer driver.
Settings to select emulation modes and IES
(Intelligent Emulation Switching) mode
Settings to specify a channel and configure the
interface
Settings to specify the size of the memory buffer
used to receive data
How to access the control panel
menus
Note:
Some menus and items appear only when a
corresponding optional device is installed or an
appropriate setting has been done.
A
Press the r Right button to access the control
panel menus.
B
Use the u Up and d Down buttons to scroll
through the menus.
C
Press the r Right button to view the items in a
menu. Depending on the menu, the LCD panel
displays an item and the current setting
separated (
YYYY=ZZZZ), or only an item (
YYYY).
D
Use the u Up and d Down buttons to scroll
through the items, or press the l Left button to
return to the previous level.
E
Press the r Right button to carry out the
operation indicated by an item, such as printing a
configuration status sheet or resetting the
printer, or to view the settings available for an
item, such as paper sizes or emulation modes.
Use the u Up and d Down buttons to scroll
through available settings, then press the r Right
button to select a setting and return to the
previous level. Press the l Left button to return
to the previous level without changing the
setting.
Note:
You need to turn the printer off and then on
to activate the settings you changed in the
Network Menu, USB Menu or RAM Disk in
the Setup Menu.
The OK button can be used instead of the
r Right button in step 3 or 5.
F
Press the l Left button once or more times to exit
the control panel menus.
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
Getting to Know Your Printer
15
Language
Item Explanation
Language Specifies the language displayed on the LCD panel and that printed on the status sheet.
Settings (default in bold):
English, Français, Deutsch, Italiano, ESPAÑOL, Nederlands, Português,
,
System Information
System Information
Item Explanation
Main Version Displays the version of the firmware installed on each printer.
MCU Version
Serial No Displays the serial number of each printer.
Memory Displays the amount of memory of each printer.
MAC Address Displays the MAC address of each printer.
System Report
Item Explanation
Print Configuration Status
Sheet
Prints a sheet showing the current printer settings and installed options. This sheet can be
useful to confirm whether option have been installed correctly.
Print Supplies Status Sheet Prints a sheet showing information about consumables.
Print Usage History Sheet Prints a sheet showing the history of the printer’s usage.
Reserve Job List Prints a list of reserved print jobs stored on the printer’s memory.
This item is available only when the jobs are stored by using the Quick Print Job
feature.
Network Status Sheet Prints a sheet showing the working status of the network.
This item is available only when the Network I/F setting in Network Menu is set to On.
PS3 Status Sheet Prints a sheet showing information about the PS3 mode such as the PS3 version.
PS3 Font List Prints a sample of the fonts available for your selected printer emulation.
PCL Font Sample
ESCP2 Font Sample
FX Font Sample
I239X Font Sample
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
Getting to Know Your Printer
16
Machine Status
Item Explanation
Toner The number of asterisks (*) between “E” and “F” indicates the remaining service lives of
replacement parts. If a non-genuine replacement part is used, “?” is displayed instead of
the indicator.
Maintenance Unit Life
(AL-M8200/AL-M8100 Series
only)
Total Pages Displays the total number of pages printed by the printer.
Quick Print JobMenu
This menu allows you to print or delete print jobs that were stored in the printer’s memory using the Quick Print Job
feature (Re-Print Job, Verify Job) of the printer driver’s Reserve Job function. For instructions on using this menu,
see“Using the Reserve Job function” on page 50.
ConfidentialJobMenu
This menu allows you to print or delete print jobs stored in the printer’s memory using the Confidential Job feature of
the printer driver’s Reserve Job function. You need to enter the correct password to access this data. For instructions
on using this menu, see “Using the Reserve Job function” on page 50.
Common Settings
Setup Menu
Item Explanation
I/F Time Out Specifies the length of the time, in seconds, before a time out when interfaces are being
switched automatically. The time before a time out occurs is the length of time from the
point when no data is being received from an interface until the point of switching the
interface. If the printer has a print job when switching the interface, the printer prints the
print job.
Settings (default in bold):
0, 5 ... 60 ... 300 in increments of 1
Out Bin Specifies the output tray. Select Face-up to output paper to the optional face-up tray.
Settings (default in bold):
Face-down, Face-up
MP Tray Priority This setting determines whether the MP tray has the highest or lowest priority when Auto
is selected as the Paper Source setting in the printer driver. When Normal (default) is
selected as the MP Tray Priority, the MP tray has the highest priority as the paper
source. If you select Last, the MP tray has the lowest priority.
Manual Feed Allows you to select the manual feed mode for the MP tray.
Settings (default in bold):
Off, 1st Page, EachPage
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Item Explanation
Copies Designates the number of copies to be printed, from 1 through 999.
Duplex Turns duplex printing on or off. This allows you to print on both sides of a page.
For the paper sizes for which duplex printing is available, see “Available Paper and
Capacities” on page 35.
Settings (default in bold):
Off, On
Binding Specifies the binding direction of the printout.
For the paper sizes for which duplex printing is available, see “Available Paper and
Capacities” on page 35.
Settings (default in bold):
Long Edge, Short Edge
Start Page Specifies whether duplex printing starts from the front or back of the page.
For the paper sizes for which duplex printing is available, see “Available Paper and
Capacities” on page 35.
Settings (default in bold):
Front, Back
Skip Blank Page Enables you to skip blank pages when printing.
This function is available only for ESCP2, FX, or I239X mode.
Settings (default in bold):
Off, On
Auto Eject Page Specifies whether or not to eject paper when the limit specified in the I/F Time Out
setting is reached. The default is Off, which means paper is not ejected when the time-out
limit is reached.
This function is not available in PS3 and PCL.
Settings (default in bold):
Off, On
Size Ignore If you want to ignore a paper size error, select On. When you turn this item on, the printer
keeps printing even if the image size exceeds the printable area for the specified paper
size. This may cause smudges because of the toner that is not transferred onto the paper
properly. When this item is turned off, the printer stops printing if a paper size error occurs.
Settings (default in bold):
Off, On
Auto Cont When you turn this setting on, the printer automatically continues printing after a certain
period of time when one of the following errors occurs: Set Paper, Print Overrun, or
Memory Overflow. When this option is off, you must press the OK button to resume
printing.
Settings (default in bold):
Off, On
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Item Explanation
Page Protect Allocates additional printer memory for printing data, as opposed to receiving it. You may
need to turn this setting on if you are printing a very complex page. If a Print Overrun
error message appears on the LCD panel during printing, turn this setting on and reprint
your data. This reduces the amount of memory reserved for processing data so your
computer may take longer to send the print job, but it will allow you to print complex jobs.
Page Protect usually works best when Auto is selected.
Note:
Changing the Page Protect setting reconfigures the printer’s memory, which
causes any downloaded fonts to be deleted.
This function is available only for ESCP2, FX, or I239X mode.
Settings (default in bold):
Auto, On
A4/LT Auto Switching If LT->A4 (or A4->LT) is selected, if letter (or A4) size paper is selected for printing but there
is no paper source set to letter (or A4), the printout is output on A4 (or Letter).
If A4<->LT is selected, if A4 or letter size paper is selected for printing but there is no paper
source set to the selected paper size, the printout is output on the alternate paper size. (A4
for letter or letter for A4)
Settings (default in bold):
LT->A4, A4->LT, A4<->LT, Off
LCD Contrast
Adjusts the contrast of the LCD panel. Use the u Up and d Down buttons to set the
contrast between 0 (lowest contrast) and 15 (highest contrast).
Settings (default in bold):
0 ... 7 ... 15
LCD Backlight If Auto is selected, the LCD backlight lights. Also, it turns off during Sleep or Deep Sleep
mode. If Off is selected, the LCD backlight is always off.
Settings (default in bold):
Auto, Off
RAM Disk Specifies the RAM disk size available for the Reserve Job function.
After this item is changed, the setting value takes effect after a warm boot or after the
power is turned on again.
Settings (default in bold):
Off, Normal, Maximum
Convert to Simplex In the duplex printing mode, specifies whether to print the last page of a job in one side
printing mode. Setting Odd Page or 1 Page can prevent the last page from being printed
on an unexpected page when you are printing on preprinted paper or hole-punched
paper.
Odd Page: 1-page jobs or the last page of a job with an odd number of pages are
printed in one side printing mode.
1 Page: 1-page jobs are printed in one side printing mode.
Off: The last page of all jobs (including 1-page jobs or jobs with an odd number of
pages) is printed in duplex printing mode.
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Item Explanation
Confirm Media Type Displays a message when the paper type in the tray selected for printing is different from
that selected on Paper Type in the printer driver.
Settings (default in bold):
No, Yes
Job Information Selects the pattern in which the job information is displayed on the control panel.
If Off is selected, no job information is displayed on the control panel, even if the Pause/
Release button is pressed to cancel or skip a job.
If
or is selected as Language when the printer is turned on for the first
time after you purchase it, the default value is Off. If other language is selected, the default
value is Display Pattern 1.
Do not select Display Pattern 1 when the following languages are selected as
Language:
,
Settings:
Display Pattern 1, Display Pattern 2, Off
Local Time Diff. Specifies the current date and time by entering the time difference from Greenwich Mean
time.
Settings (default in bold):
-14:00 … 0:00 … +14:00
Time Setting Specifies the current date and time by entering them directly.
Settings:
2010/ 01/01 00:00 to 2098/12/31 23:59
Date Format Specifies the format to display the date.
Settings (default in bold):
DD/MM/YY, MM/DD/YY, YY/MM/DD
USB Menu
Note:
After any item in the menu is changed, the setting takes effect after a warm boot or after the power is turned on again.
While it is reflected in the Status Sheet and EJL read-back, the actual change takes effect after a warm boot or after the
power is turned on again.
Item Explanation
USB I/F Allows you to activate or deactivate the USB interface.
Settings (default in bold):
On, Off
USB Speed Allows you to select the operation mode of USB interface. Selecting HS is recommended.
Select FS if HS does not work on your computer system.
Settings (default in bold):
HS, FS
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Item Explanation
Buffer Size Determines the amount of memory to be used for receiving data and printing data.
Note:
To activate Buffer Size settings, you must turn off the printer for more than five
seconds then turn it back on. Or, you can perform a Reset All operation, as
explained in Reset Menu.
Resetting the printer erases all print jobs. Make sure the Ready light is not
flashing when you reset the printer.
Settings (default in bold):
Normal, Maximum, Minimum
Network Menu
See the Network Guide for each setting.
Note:
After any item in the menu is changed, the setting takes effect after a warm boot or after the power is turned on again.
While it is reflected in the Status Sheet and EJL read-back, the actual change takes effect after a warm boot or after the
power is turned on again.
Energy Saver Menu
Item Explanation
Time to Sleep(Auto) When this setting is set to Enable, the printer automatically determines the time to enter
the sleep or deep sleep mode, based on the operation history of the printer. Note if Enable
is selected, the Time to Sleep and Eco Fuser settings are ignored.
Settings (default in bold):
Enable, Disable
Time to Sleep Specifies the length of the time until the printer enters the sleep mode or deep sleep mode
if there are no button operations and no jobs to be printed.
Settings (default in bold):
1Min, 3Min, 5Min, 15Min, 30Min, 60Min, 120Min
Reset Operate History Resets the printer’s operation history, which is based on the Time to Sleep(Auto)
calculation.
Note:
You need to use EpsonNet Config with a web browser to reset the history, because this
item is not displayed on the control panel. See the Network Guide for the procedure to
access EpsonNet Config with a web browser.
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Item Explanation
Sleep Schedule Sets a start time and a sleep pattern for u p to five time periods through the day. The Sleep
Pattern options are as follows:
On: Enters sleep mode according to the Time to Sleep(Auto) or Time to Sleep
settings.
Quick: Enters sleep mode as soon as possible.
Note:
You need to use EpsonNet Config with a web browser to do these settings, because
this item is not displayed on the control panel. See the Network Guide for the
procedure to access EpsonNet Config with a web browser.
For an image of these settings, see “Making a weekly sleep schedule” on
page 53.
Excluded Day Specifies a special date on which to apply the sleep pattern for some other day, and
specifies the day for up to two days. Each specified date setting is valid once within the
each coming specified date.
Note:
You need to use EpsonNet Config with a web browser to do these settings, because this
item is not displayed on the control panel. See the Network Guide for the procedure to
access EpsonNet Config with a web browser.
Sleep Status Displays the status of the sleep settings for one week starting from the current day. For
example, after Time to Sleep(Auto) is set to Enable, you can check if each time-to
sleep value, based on the operation history, has been calculated or is still being prepared.
Note:
You need to use EpsonNet Config with a web browser to display the status, because this
item is not displayed on the control panel. See the Network Guide for the procedure to
access to EpsonNet Config with a web browser.
Deep Sleep Mode When this setting is set to On, the printer switches to the deep sleep mode instead of the
sleep mode if the printer is not operated or receives no jobs. In the deep sleep mode, the
Wakeup/Sleep button lights and more power is saved than when in the sleep mode.
Note:
The printer does not enter the deep sleep mode in the following cases:
- PS3 is selected in Network of Emulation Menu.
- MS Network is set to On in Network Menu.
The printer recovers from the deep sleep mode in the following cases:
- When the printer receives a print job
- When the Wakeup/Sleep button is pressed
Settings (default in bold):
On, Off
Power Off Timer (Power Off
mode) (AL-M8100 Series only)
When this setting is set to On, the printer automatically turns off at the time specified in the
Time to Off setting. If EU is selected as Region Setting when the printer is turned on
for the first time after you purchase it, the default value is On. If some other region is
selected, the default value is set to Off.
Note:
The printer does not enter the power off mode if it is receiving or sending data.
The printer recovers from the power off mode when the power switch is turned on.
Settings:
On, Off
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Item Explanation
Time to Off (AL-M8100 Series
only)
Specifies the length of the time until the printer enters the power off mode if there are no
button operations and no jobs to be printed.
Note:
You can adjust the time before power management is applied. Any increase will affect
the product's energy efficiency. Please consider the environment before making any
change.
Settings:
120Min, 180Min, 240Min, 360Min, 480Min
Reset Menu
Item Explanation
Clear Warning Clears warning messages except for those that occur from consumable products or
mandatory-replacement parts.
Clear All Warnings Clears all warning messages that appear on the LCD panel.
Reset All Stops printing and clears the printer memory. The print jobs received from all interfaces
are erased.
Note:
Performing Reset All clears print jobs received from all interfaces. Be careful not to
interrupt someone else’s job.
Printer Settings
Note:
The settings of items in the Printing Menu are overridden by the settings made in the printer driver.
Tray Menu
Item Explanation
Paper Size Warning Specifies the trays that need a message to confirm that the paper size in the tray matches
the settings on the paper size setting dial or control panel. This warning message is
displayed on the control panel when you load paper in the MP tray and when you close a
paper cassette.
Settings (default in bold):
Off, Cassette, Cassette & MP, MP Tray
Size Warning Timeout Specify the length of the time until the Paper Size Warning message is turned off.
Settings (default in bold):
5 sec, 10 sec
MP Tray Size Specifies the paper size loaded in MP Tray.
For the sizes of paper that are available, refer to “Available Paper and Capacities” on
page 35.
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Item Explanation
MP Tray Type Specifies the paper type loaded in the MP tray.
For the types of paper that are available, refer to “Available Paper and Capacities” on
page 35.
Cassette1 Size Specifies the paper size loaded in the standard paper cassette.
For the sizes of paper that are available, refer to “Available Paper and Capacities” on
page 35.
Cassette1 Type Specifies the paper type loaded in the standard paper cassette.
For the types of paper that are available, refer to “Available Paper and Capacities” on
page 35.
Cassette2 Size/Cassette3 Size/
Cassette4 Size/Cassette5 Size
*
* AL-M8200/AL-M8100 Series
only
Specifies the paper size loaded in the optional paper cassette.
For the sizes of paper that are available, refer to “Available Paper and Capacities” on
page 35.
Cassette2 Type/Cassette3
Type/Cassette4 Type/
Cassette5 Type
*
* AL-M8200/AL-M8100 Series
only
Specifies the paper type loaded in the optional paper cassette.
For the types of paper that are available, refer to “Available Paper and Capacities” on
page 35.
MP Tray AutoSel/Cassette1
AutoSel/Cassette2 AutoSel/
Cassette3 AutoSel/Cassette4
AutoSel/Cassette5 AutoSel
*
* AL-M8200/AL-M8100 Series
only
Specifies whether the tray can be selected for printing when Paper Source is selected for
Auto Selection in the printer driver.
Settings (default in bold):
On, Off
Printing Menu
Item Explanation
Page Size Specifies the paper size.
Settings (default in bold):
A3, A4, A5, A6, B4, B5, LT, HLT, LGL, GLT, GLG, B, EXE, F4, MON, C10, DL, C5, C6, IB5, CTM
*
* For the sizes of paper that are available for CTM, refer to “Available Paper and Capacities”
on page 35.
Wide A4 Selecting On decreases the left and right margins to 3.4 mm.
Settings (default in bold):
Off, On
Media Type Specifies the paper type.
Settings (default in bold):
Unspecified, Plain, SemiThk, Preprinted, Letterhead, Recycled, Color, Transparency,
Labels, Thick, ExtraThk, SuperThk, Thin, Envelope, Special
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Item Explanation
Page Side Specifies 2-sided printing manually. Select Back when printing on the back side of the
paper.
Settings (default in bold):
Front, Back
Paper Source Specifies whether paper feeds into the printer from the MP tray, the standard paper
cassette (Cassette 1), or the optional paper cassette unit (Cassette 2/3/4/5).
If you select Auto, paper feeds from the paper source containing paper that matches your
Paper Size setting.
Settings (default in bold):
Auto, MP Tray, Cassette1, Cassette2, Cassette3, Cassette4, Cassette5
*
* For AL-M8200/AL-M8100 Series only
Orientation Specifies whether the page is printed in portrait or landscape orientation.
Settings (default in bold):
Port, Land
Resolution Specifies the printing resolution.
Settings (default in bold):
300, 600, 1200
RITech Turning on RITech (Resolution Improvement Technology) on produces smoother and
crisper lines, text, and graphics.
Settings (default in bold):
On, Off
Toner Save When this setting is selected, the printer saves toner by substituting a gray shade for the
black inside of characters. The characters are outlined in full black on the right and lower
edges.
Settings (default in bold):
Off, On
Density Specifies the printing density. The printout becomes darker as the value increases.
Settings (default in bold):
1, 2, 3, 4, 5
Emphasize Thin Lines Adjusts the weight of thin lines so they are printed clearly.
Settings (default in bold):
Off, On
Top Offset Makes fine adjustments to the vertical printing position of the page.
c
Important:
Make sure that the printed image does not extend beyond the edge of the paper.
Otherwise, you may damage the printer.
Settings (default in bold):
-150.0 ... 0.0 ... 150.0 mm in 0.5 mm increments
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Item Explanation
Left Offset Makes fine adjustments to the horizontal printing position of the page.
c
Important:
Make sure that the printed image does not extend beyond the edge of the paper.
Otherwise, you may damage the printer.
Settings (default in bold):
-150.0 ... 0.0 ... 150.0 mm in 0.5 mm increments
T Offset B Adjusts the vertical printing position on the back of the paper when printing on both
sides. Use this if the printout on the back is not where you expected.
Settings (default in bold):
-150.0 ... 0.0 ... 150.0 mm in 0.5 mm increments
L Offset B Adjusts the horizontal printing position on the back of the paper when printing on both
sides. Use this if the printout on the back is not where you expected.
Settings (default in bold):
-150.0 ... 0.0 ... 150.0 mm in 0.5 mm increments
Low Speed Mode When this mode is selected, the printing speed is slow.
The slow printing is expected the following effects:
- improves the fixing failure.
- improves the quality of the barcode printing.
- lowers the mechanical sounds.
- reduces feeding problems of the thick paper.
Settings (default in bold):
Off, On
Emulation Menu
Item Explanation
USB/Network Specifies emulation mode for each interface.
Settings (default in bold):
Auto, ESCP2, FX, I239X, PS3, PCL
PCL Menu
Item Explanation
FontSource Sets the default font source.
Settings (default in bold):
Resident, Download
*
* Available only when downloaded fonts are available.
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Item Explanation
Font Number Sets the default font number for the default font source. The available number depends
on the settings you made.
Settings (default in bold):
0… 65535 (depending on your settings)
Pitch Specifies the default font pitch if the font is scalable and of fixed-pitch. This item may not
appear depending on the FontSource or Font Number settings.
Settings (default in bold):
0.44 … 10.00 … 99.99 cpi in 0.01 cpi increment
Height Specifies the default font height if the font is scalable and proportional. This item may not
appear depending on the FontSource or Font Number settings.
Settings (default in bold):
4.00 … 12.00 … 999.75 pt in 0.25 pt increment
SymSet Selects the default symbol set. If the font you selected in FontSource and Font Number is
not available in the new SymSet setting, the FontSource and the Font Number settings
are automatically replaced with the default value, IBM-US.
Settings (default in bold):
IBM-US, Roman-8, Roman-9, ECM94-1, 8859-2 ISO, 8859-9 ISO, 8859-10ISO, 8859-15ISO,
PcBlt775, IBM-DN, PcMultiling, PcE.Europe, PcTk437, PcEur858, Pc1004, WiAnsi,
WiE.Europe, WiTurkish, WiBALT, DeskTop, PsText, VeInternati, VeUS, MsPublishin, Math-8,
PsMath, VeMath, PiFont, Legal, UK, ANSI ASCII, Swedis2, Italian, Spanish, German,
Norweg1, French2, Windows, McText, Hebrew7, 8859-8 ISO, Hebrew8, Arabic8, OCR A,
OCR B, Pc866Cyr, Pc866Ukr, WinCyr, ISOCyr, Pc8Grk, Pc851Grk, WinGrk, ISOGrk, Greek8,
Pc862Heb, Pc864Ara, HPWARA
Form Selects the number of lines for the selected paper size and orientation. This also causes a
line spacing(VMI) change, and the new VMI value is stored in the printer. This means that
later changes in the Page Size or Orientation settings cause changes in the Form value,
based on the stored VMI.
Settings (default in bold):
5 … 64 … 128Lines
CR Function These functions are included for users of particular operating systems, such as UNIX.
Settings (default in bold):
CR, CR+LF
LF Function These functions are included for users of particular operating systems, such as UNIX.
Settings (default in bold):
LF, CR+LF
Tray Assign Changes the assignment for the paper source select command. When 4 is selected, the
commands are set as compatible with the HP LaserJet 4. When 4K is selected, the
commands are set as compatible with the HP LaserJet 4000, 5000, and 8000. When 5S is
selected, the commands are set as compatible with the HP LaserJet 5S.
Settings (default in bold):
4K, 5S, 4
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PS3 Menu
Item Explanation
Error Sheet When you select On, the printer prints out an error sheet when an error occurs in the PS3
mode or when the PDF file you tried to print is not a supported version.
Settings (default in bold):
Off, On
Image Protect When On is selected, the print quality is not reduced even with insufficient memory. In that
case, Memory Overflow is displayed and the printing is stopped. When Off is selected,
the print quality is reduced with insufficient memory. In that case, Image Optimum is
displayed and the printing is continued.
Settings (default in bold):
Off, On
Binary Specifies the data format. Select On for the Binary data and select Off for the ASCII data.
Note:
Binary can only be used with network connection. To use the Binary data, make sure
your application supports Binary data and that SEND CTRL-D Before Each Job and
SEND CTRL-D After Each Job are set to No. When this setting is set to On, you cannot
use TBCP (Tagged binary communication protocol) in the printer driver settings.
Settings (default in bold):
Off, On
Text Detection When On is selected, the text file is converted to a PostScript file when printing. This setting
is available only when PS3 is selected in the Emulation Menu.
Settings (default in bold):
Off, On
PDF Page Size Specifies the paper size when you send the PDF file directory from a computer or some
other device. If Auto is selected, the paper size is determined based on the size of the first
page that is printed.
Settings (default in bold):
Auto, A3, A4, A5, A6, B4, B5, LT, HLT, LGL, GLT, GLG, B, EXE, F4, MON, C10, DL, C5, C6, IB5
ESCP2 Menu
Item Explanation
Font Selects the font.
Settings (default in bold):
Courier, Prestige, Roman, Sans serif, Roman T, Orator S, Sans H, Script, OCR A, OCR B
Pitch Selects the pitch (the horizontal spacing) of the font in fixed pitch, measured in cpi
(characters per inch). You can also choose proportional spacing.
Settings (default in bold):
10cpi, 12cpi, 15cpi, Prop.
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Item Explanation
Condensed Turns condensed printing on or off.
Settings (default in bold):
Off, On
T.Margin Sets the distance from the top of the page to the baseline of the first printable line. The
distance is measured in inches. The smaller the value, the closer the printable line is to the
top.
Settings (default in bold):
0.40 ... 0.50 ... 1.50 inch in 0.05-inch increments
Text Sets the page length in lines. For this option, a line is assumed to be 1 pica (1/6 inch). If you
change the Orientation, Page Size, or T.Margin settings, the page length setting
automatically returns to the default for each paper size.
Settings (default in bold):
1 ... 66 Lines
CGTable Use the character generator (CG) table option to select the graphics character table or the
italics table. The graphics table contains graphic characters for printing lines, corners,
shaded areas, international characters, Greek characters, and mathematical symbols. If
you select Italic, the upper half of the character table is defined as italic characters.
Settings (default in bold):
PcUSA, Italic, PcMultilin, PcPortugue, PcCanFrenc, PcNordic, PcTurkish2, PcIcelandic,
PcE.Europe, BpBRASCII, BpAbicomp, Roman-8, PcEur858, ISO Latin1, 8859-15ISO,
PcSl437,PcTurkish1, 8859-9 ISO, Mazowia, CodeMJK, PcGk437, PcGk851, PcGk869, 8859-7
ISO, PcCy855, PcCy866, PcUkr866, PcLit771, Bulgarian, Hebrew7, Hebrew8, PcHe862,
PcAr864, PcAr864Ara, PcAr720, PcLit774, Estonia, ISO Latin2, PcLat866
Country
Use this option to select one of the fifteen international symbol sets. See the Font Guide for
samples of the characters in each country’s symbol set.
Settings (default in bold):
USA, France, Germany, UK, Denmark, Sweden, Italy, Spain1, Japan, Norway, Denmark2,
Spain2,LatinAmeric, Korea, Legal
Auto CR Specifies whether the printer performs a carriage-return/line-feed (CR-LF) operation
whenever the printing position goes beyond the right margin. If you select Off, the
printer does not print any characters beyond the right margin and does not perform any
line wrapping until it receives carriage-return character. This function is handled
automatically by most applications.
Settings (default in bold):
On, Off
Auto LF If you select Off, the printer does not send an automatic line-feed (LF) command with
each carriage-return (CR). If On is selected, a line-feed command is sent with each
carriage-return. Select On if your text lines overlap.
Settings (default in bold):
Off, On
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Item Explanation
Bit Image The printer is able to emulate the graphics densities set with the printer commands. If you
select Dark, the bit image density is high, and if you select Light, the bit image density is
low.
If you select BarCode, the printer converts bit images to bar codes by automatically filling
in any vertical gaps between dots. This produces unbroken vertical lines that can be read
by a bar code reader. This mode will reduce the size of the image being printed, and may
also cause some distortion when printing bit image graphics.
Settings (default in bold):
Dark, Light, BarCode
ZeroChar Specifies whether the printer prints a slashed or unslashed zero.
Settings (default in bold):
0, (or the zero character with a slash)
FX Menu
Item Explanation
Font Selects the font.
Settings (default in bold):
Courier, Prestige, Roman, Sans serif, Script, Orator S, OCR A, OCR B
Pitch Selects the pitch (the horizontal spacing) of the font in fixed pitch, measured in cpi
(characters per inch). You can also choose proportional spacing.
Settings (default in bold):
10cpi, 12cpi, 15cpi, Prop.
Condensed Turns condensed printing on or off.
Settings (default in bold):
Off, On
T.Margin Sets the distance from the top of the page to the baseline of the first printable line. The
distance is measured in inches. The smaller the value, the closer the printable line is to the
top.
Settings (default in bold):
0.40 ... 0.50 ... 1.50 inch in 0.05-inch increments
Text Sets the page length in lines. For this option, a line is assumed to be 1 pica (1/6 inch). If you
change the Orientation, Page Size, or T.Margin settings, the page length setting
automatically returns to the default for each paper size.
Settings (default in bold):
1 ... 66 Lines
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Item Explanation
CGTable Use the character generator (CG) table option to select the graphics character table or the
italics table. The graphics table contains graphic characters for printing lines, corners,
shaded areas, international characters, Greek characters, and mathematical symbols. If
you select Italic, the upper half of the character table is defined as italic characters.
Settings (default in bold):
PcUSA, Italic, PcMultilin, PcPortugue, PcCanFrenc, PcNordic, PcTurkish2, PcIcelandic,
PcE.Europe, BpBRASCII, BpAbicomp, Roman-8, PcEur858, ISO Latin1, 8859-15ISO
Country
Use this option to select one of the fifteen international symbol sets. See the Font Guide for
samples of the characters in each country’s symbol set.
Settings (default in bold):
USA, France, Germany, UK, Denmark, Sweden, Italy, Spain1, Japan, Norway, Denmark2,
Spain2,LatinAmeric
Auto CR Specifies whether the printer performs a carriage-return/line-feed (CR-LF) operation
whenever the printing position goes beyond the right margin. If you select Off, the
printer does not print any characters beyond the right margin and does not perform any
line wrapping until it receives a carriage-return character. This function is handled
automatically by most applications.
Settings (default in bold):
On, Off
Auto LF If you select Off, the printer does not send an automatic line-feed (LF) command with
each carriage-return (CR). If On is selected, a line-feed command is sent with each
carriage-return. Select On if your text lines overlap.
Settings (default in bold):
Off, On
Bit Image The printer is able to emulate the graphics densities set with the printer commands. If you
select Dark, the bit image density is high, and if you select Light, the bit image density is
low.
If you select BarCode, the printer converts bit images to bar codes by automatically filling
in any vertical gaps between dots. This produces unbroken vertical lines that can be read
by a bar code reader. This mode will reduce the size of the image being printed, and may
also cause some distortion when printing bit image graphics.
Settings (default in bold):
Dark, Light, BarCode
ZeroChar Specifies whether the printer prints a slashed or unslashed zero.
Settings (default in bold):
0, (or the zero character with a slash)
I239X Menu
Item Explanation
Font Selects the font.
Settings (default in bold):
Courier, Prestige, Gothic, Orator, Script, Presentor, Sans serif
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Item Explanation
Pitch Selects the pitch (the horizontal spacing) of the font in fixed pitch, measured in cpi
(characters per inch). You can also choose proportional spacing.
Settings (default in bold):
10cpi, 12cpi, 15cpi, 17cpi, 20cpi, 24cpi, Prop.
Code Page Selects the character tables. Character tables contain the characters and symbols used by
different languages. The printer prints text based on the selected character table.
Settings (default in bold):
437, 850, 858, 860, 863, 865
T.Margin Sets the distance from the top of the page to the baseline of the first printable line. The
distance is measured in inches. The smaller the value, the closer the printable line is to the
top.
Settings (default in bold):
0.30 ... 0.40 ... 1.50 inch in 0.05-inch increments
Text Sets the page length in lines. For this option, a line is assumed to be 1 pica (1/6 inch). If you
change the Orientation, Page Size, or T.Margin settings, the page length setting
automatically returns to the default for each paper size.
Settings (default in bold):
1 ... 67 Lines
Auto CR Specifies whether the printer performs a carriage-return/line-feed (CR-LF) operation
whenever the printing position goes beyond the right margin. If you select Off, the
printer does not print any characters beyond the right margin and does not perform any
line wrapping until it receives a carriage-return character. This function is handled
automatically by most applications.
Settings (default in bold):
On, Off
Auto LF If you select Off, the printer does not send an automatic line-feed (LF) command with
each carriage-return (CR). If On is selected, a line-feed command is sent with each
carriage-return. Select On if your text lines overlap.
Settings (default in bold):
Off, On
Alt. Graphics Turns the Alternate Graphics option on or off.
Settings (default in bold):
Off, On
Bit Image The printer is able to emulate the graphics densities set with the printer commands. If you
select Dark, the bit image density is high, and if you select Light, the bit image density is
low.
Settings (default in bold):
Dark, Light
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Item Explanation
ZeroChar Specifies whether the printer prints a slashed or unslashed zero.
Settings (default in bold):
0, (or the zero character with a slash)
CharacterSet Selects character table 1 or 2.
Settings (default in bold):
1, 2
Admin Settings
Note:
To access the Admin Settings menu, enter the administrator password.
The password is not set in default. Press the OK button when Admin Password is required.
If you forget your password, contact your dealer. Note that when the password is initialized, the settings and data
stored on the printer are deleted. Depending on your environment, settings, such as network connection settings, may
need to be done again. We recommend making a note or backup of the necessary data and setting information.
Password Config Menu
Item Explanation
Change Password Specifies an administrator password. Enter the old password first and then enter the new
password twice.
To enter the password, press the d Down or u Up button to select the character and press
the r Right button to determine the character. After all characters are determined, press
the OK button.
Settings : (up to 20 characters)
Note:
The following characters and blank spaces can be used.
0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ
!"#$%&'()*+,-./:;<=>?@^_`{|}~
Limitation When Interface is selected, you need to enter the password to change interface
settings. When Config is selected, you need to enter the password to change the items
you configured.
Settings (default in bold):
Disable, Interface, Config, All
Init SelecType
Item Explanation
Init All SelecType If Yes (Unprinted data is deleted) is selected, all control panel settings are changed
to their factory settings.
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Bookmark Menu
The bookmark menu appears by pressing the OK button while the LCD panel displays Ready.
In the bookmark menu, the bookmarked setting items are listed and you can select one of them. The following menus
are bookmarked by default.
Reset Menu
MP Tray Size
System Information
To add menus to the bookmark menu, display the menu you want to add and press the OK button for more than two
seconds.
Note:
The maximum number of menus you can register as bookmarks is 3.
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Loading Paper
Available Paper and Capacities
Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson
cannot guarantee the quality of any type of paper. Always test samples of paper stock before purchasing large
quantities or printing large jobs.
Paper type Paper size Loading capacity (sheets) Duplex
(Auto)
MP tray Paper
cassette 1
Paper cassette
2/3/4/5
Plain
Recycled
Semi-thick
Color
Letterhead
Preprinted
Special
A4 Portrait, A4 Landscape, A5
Portrait, B5, Letter (LT), Half
Letter (HLT), Legal (LGL),
Government Letter (GLT),
Government Legal (GLG),
Executive (EXE), F4
100 500 500
A5 Landscape, A6 100 300 - -
A3, B4, Ledger (B) 50 500 500
Plain
Recycled
Semi-thick
Color
Letterhead
Preprinted
Special
Custom (CTM) or User Defined Size
Width : 70 - 104 mm
Length: 148 - 181 mm
5.5 mm - - -
Width : 105 - 147 mm
Length: 148 - 181 mm
5.5 mm 59.4 mm -
Width : 148 - 297 mm
Length: 182 - 364 mm
5.5 mm 59.4 mm 59.4 mm
Width : 148 - 297 mm
Length: 365 - 431.8 mm
50 59.4 mm 59.4 mm
Width : 148 - 297 mm
Length: 431.9 - 450 mm
50 - - -
Envelopes Monarch (Mon), C10, DL, C5, C6,
ISO B5 (IB5)
5---
Transparencies A4, Letter (LT) 5 - - -
Labels A4, Letter (LT) 30 - - -
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Note:
Paper cassette 5 is only for the AL-M8200/AL-M8100 Series.
If you select Auto Select in Paper Source in the printer driver, the printer will search for a paper source containing the
paper size specified in Document Size, and prints from the paper source until there is no more paper, then it prints
from the next paper source automatically. Using this auto select function, for plain paper (80 g/m²), the printer can
continuously print up to 2600 sheets (for AL-M8200/AL-M8100 Series), or up to 2100 sheets (for AL-M7100 Series).
The output tray capacity for plain paper (80 g/m²) is as follows:
- up to 500 sheets for face-down tray (standard output tray)
- up to 250 sheets for face-up tray (optional output tray)
Select the size of the paper that is loaded on the paper size setting dial on the paper cassette. If the paper size is not on the
dial, select Panel on the dial, and set the paper size in the Tray Menu on the control panel.
Envelopes are printed at a slower speed than plain paper, to get better print quality.
Available paper types and weights
Paper type Paper weight Remarks
Plain 60 - 80 g/m²
For paper less than 64 g/m² set the paper type to Thin on the
control panel and in the printer driver.
Recycled 60 - 80 g/m² Use only at normal temperature (15 to 25˚C) and humidity (40 to
60%). Poor quality paper may reduce print quality, or cause paper
jams and other problems.
Semi-thick 75 - 120 g/m² -
Color 90 - 120 g/m² -
Letterhead 90 - 120 g/m² -
Preprinted 60 - 75 g/m² -
Thick Thick 120 - 135 g/m² Supported by only the MP tray
Up to the loading capacity of 5.5 mm
Duplex unit not supported
Extra-thick 135 - 170 g/m²
Super-thick 170 - 220 g/m²
Custom 60 - 220 g/m² Supported by only the MP tray
60 - 120 g/m² Paper cassette1/2/3/4 (for AL-M7100 Series)
Paper cassette1/2/3/4/5 (for AL-M8200/AL-M8100 Series)
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c
Important:
You cannot use the following paper in this printer. It may cause printer damage, paper jams, and poor print quality:
Media meant for other black-and-white laser printers, color laser printers, color copiers, black-and-white
copiers, or ink jet printers
Previously printed paper by any other black-and-white laser printers, color laser printers, color copiers,
black-and-white copiers, ink jet printers, or thermal transfer printers
Very thin paper (59 g/m² or less), or very thick paper (221 g/m² or more)
Carbon paper, carbonless paper, thermal-sensitive paper, pressure-sensitive paper, acid paper, or paper that
uses high-temperature-sensitive ink (around 205˚C)
Labels that peel easily or labels that do not cover the backing sheet completely
Special surface-coated paper or special surface-colored paper
Paper that has binder holes or is perforated
Paper that has glue, staples, paper clips, or tape on it
Paper that attracts static electricity
Moist or damp paper
Paper of uneven thickness
Overly thick or thin paper
Paper that is too smooth or too rough
Paper that is different on the front and back
Paper that is folded, curled, wavy, or torn
Paper of irregular shape, or paper that does not have right angle corners
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Loading Paper
Note:
This printer does not automatically detect paper sizes in
the paper sources. Be sure to specify a paper size using
the paper size setting dial on the paper cassette or the
Tray Menu on the control panel. The factory default
paper size for all of the paper sources is A4.
Paper cassette
c
Important
Do not open two or more paper cassettes at the
same time, doing so may make the printer unstable
and cause it to fall over.
Note:
Perform the same procedure to load paper into the
optional paper cassette.
A
Pull out the paper cassette.
B
Open the cassette cover.
c
Important:
To load paper that is longer than A4
portrait, pull the lever and extend the paper
cassette.
When loading paper that is A4 or smaller,
slide the cassette toward yourself in order to
shorten it.
C
Pinch the knobs and slide the paper guides to
accommodate the paper you are loading.
Paper Guide (Side)
Paper Guide (Back)
Note:
Be sure to adjust the paper guides according to
the size of the paper you loaded, to prevent paper
feed failures, paper jams or other errors.
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D
Select the paper size on the paper size setting dial.
If the size you want to select is not on the dial,
select Panel.
c
Important:
Be sure to match the paper size setting dial
to the paper you loaded, or it may cause
errors, such as paper jams.
Note:
A4 and A5 size paper can be loaded in portrait or
landscape orientation.
Landscape
For A5 Landscape, set the paper size setting
dial to Panel.
Portrait
For A4 portrait, set the paper size setting
dial to Panel.
E
Load a stack of the desired paper on the center of
the paper cassette with the printable surface
facing down.
Note:
Make sure that you do not load paper beyond the
limit mark. See “Available Paper and
Capacities” on page 35.
F
Close the cassette cover.
G
Push the paper cassette into the printer.
H
Extend the paper support according to the size of
the paper to prevent the paper from slipping off
the printer.
Note:
To eject paper to the optional face-up tray, see
“Paper output settings” on page 40.
I
Set the paper size on the paper size setting dial (or
Cassette1 Size on the control panel) and
Cassette1 Type settings to match the loaded
paper size and paper type on the control panel.
For details, see “Tray Menu” on page 23.
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MP tray
Note:
To load envelopes, see “Envelopes” on page 42.
A
Open the MP tray.
B
Extend the paper support of the MP tray.
C
Slide the paper guides to accommodate the paper
you are loading.
Note:
Be sure to adjust the paper guides according
to the size of the paper you loaded to prevent
paper feed failures, paper jams or any other
errors.
A4 and A5 size paper can be loaded in
portrait or landscape orientation.
D
Load a stack of the desired paper with the
printable surface facing up.
Note:
Make sure that you do not load paper beyond the
maximum limit guide. See “Available Paper and
Capacities” on page 35.
E
Extend the paper support according to the size of
the paper to prevent the paper from slipping off
the printer.
Note:
To eject paper to the optional face-up tray, see
“Paper output settings” on page 40.
F
Set the MP Type setting on the control panel to
match the type of paper loaded. For details, see
“Tray Menu” on page 23.
Paper output settings
Output to the face-up tray
Note:
Make sure the face-up tray is installed and ready to use.
Without the face-up tray installed, selecting the face-up
tray as the output tray causes, the output paper to drops
from the paper exit for the tray on the back of the printer.
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Setting from the printer driver
A
Access the Main tab, click Paper Output
Settings, and select Face-up in the Output Tray
listbox.
B
In the Main tab, select the Reverse Order
checkbox to print in the document in the reverse
page order.
Setting from the control panel on the
printer
You can select face-up tray. See Out Bin in the “Setup
Menu” on page 17.
Note:
The printer driver settings override settings made using
the control panel.
Orientation to eject paper
If the paper is A4 or A5, the printer can print on it in
either orientation (landscape or portrait).
You can specify either orientation, or when printing
multiple copies, you can specify both orientations for
the paper being printed, this makes binding the printout
easier.
A
Set the paper size setting dial, and if necessary, set
Tray Menu on the printer according to the table
below.
Paper cassette
1) Paper in
the tray
2) Paper size
setting dial
3) Tray
Menu
A4 landscape
*
A4 -
A4 portrait Panel A4 Portrait
A5 portrait
*
A5 -
A5 landscape Panel A5 Landscape
* Standard orientation
MP tray
1) Paper in the tray 2) Tray Menu
A4 landscape
*
A4 Landscape
A4 portrait A4 Portrait
A5 portrait
*
A5 Portrait
A5 landscape A5 Landscape
* Standard orientation
B
Access the printer driver's Main tab, click Paper
Output Settings, and select a radiobutton for the
output orientation.
Note when printing multiple copies:
If the paper size is A4, you can specify
Standard and Non-standard Alternately
for the output orientation to be able to print
in landscape or portrait orientation
alternately.
A4 size paper should be loaded in landscape
orientation in one paper source and in
portrait orientation in another paper
source. (For example, use the MP tray as one
paper source, and cassette 1 as the other
paper source)
Selecting and Using Print
Media
You can use special media, such as envelopes, thick
paper, labels, and transparencies.
When loading special media, you should make paper
settings. You can also make these settings on the Tray
Menu in the control panel. See “Tray Menu” on
page 23.
Note:
Since the quality of any particular brand or type of
media may be changed by the manufacturer at any
time, Epson cannot guarantee the quality of any type of
media. Always test samples of media stock before
purchasing large quantities or printing large jobs.
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Envelopes
Available envelopes
Envelopes that have no glue or no tape
c
Important:
Do not use window envelopes. The plastic on most
window envelopes will melt.
Available paper source
MP tray
*1
C5, IB5
*2
MON, C10, DL, C6
Printer driver settings
Make the following settings according to the envelopes
you loaded on the printer.
Printer driver settings
Paper Size Refer to “Available Paper and
Capacities” on page 35.
Paper Source MP Tray
Paper Type Envelope
Note:
Depending on the quality of envelopes, the printing
environment, or the printing procedure, envelopes
might be wrinkled. Make a trial print run before
you print on a lot of envelopes.
Duplex printing is not available for envelopes.
If you do not load envelopes in the MP tray right
after they have been removed from the packaging,
they may bulge. To avoid jams, flatten them as
shown below before loading them in the MP tray.
If envelopes do not feed well, reducing the number
of envelopes that are loaded may solve the problem.
Other paper
You can use thick paper, thin paper, labels, and
transparencies. See “Available Paper and Capacities” on
page 35.
Available paper source
MP tray
For loading paper, see “MP tray” on page 40.
Printer driver settings
Make the following settings according to the envelopes
you loaded on the printer.
Printer driver settings
Paper Size Refer to “Available Paper
and Capacities” on page 35.
Paper Source MP Tray
Paper Type Refer to “Available Paper
and Capacities” on page 35.
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Available labels
Labels designed for laser printers or plain-paper
copiers
Labels that completely cover the backing sheet, with
no gaps between the individual labels
Note:
Depending on the quality of labels, the printing
environment, or the printing procedure, labels
might be wrinkled. Make a trial print run before
you print on a lot of labels.
Duplex printing is not available for labels.
Press a sheet of paper on top of each sheet of labels. If
the paper sticks, do not use those labels in your
printer.
Custom paper size
Available paper source
MP tray
Paper cassettes
Printer driver settings
Make the following settings according to the envelopes
you loaded on the printer.
Printer driver settings
Paper Size
User Defined Size
*
* For available sizes, refer to “Available
Paper and Capacities” on page 35.
Paper Source MP Tray, Cassette 1, Cassette 2,
Cassette 3, Cassette 4, Cassette 5
*
*For AL-M8200/AL-M8100 Series only
Paper Type Refer to “Available Paper and
Capacities” on page 35.
Note:
Depending on the quality of the non-standard size
paper, the printing environment, or the printing
procedure, the paper might skew. Make a trial print
run before you print on a lot of non-standard size
paper.
For Windows, access the printer driver, then select
User Defined Size from the Document Size list on
the Main tab. In the User Defined Paper Size dialog
box, adjust the Paper Width, Paper Length, and
Unit settings to match your custom paper. Then
click OK and your custom paper size will be saved.
When sharing the printer on a network, you cannot
create User Defined Size at the client.
If you cannot use the printer driver as explained
above, make this setting at the printer by accessing
the control panel’s Printing Menu in the
Printer Settings and selecting CTM (custom)
as the Page Size setting.
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Printing Tasks
Basics of Printing
This section describes the basics of printing using the Windows printer driver (ESC/Page language) as an example.
Printing can also be done by similar procedures using other supported operating systems or emulation languages.
A
Load a stack of paper.
For available paper, see “Available Paper and Capacities” on page 35.
For how to load paper in the paper source, see “Loading Paper” on page 38.
B
Make the appropriate settings on the control panel.
The items to be set are different depending on the paper you use.
See “Using the Control Panel” on page 15.
See “Selecting and Using Print Media” on page 41.
C
Click Print from the File menu on the application you are using.
D
Select your printer.
E
Click Properties or Printing Preferences. The printer driver's Main screen appears.
F
Make the settings in the table below:
Item Explanation
1 Paper Source Selects the paper source in which the paper to be printed is loaded.
2 Document Size Selects the size of paper you set in applications.
3 Orientation Selects the orientation you set in applications.
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Item Explanation
4 Paper Type Selects the type of print media loaded in the paper source.
5 (printout image) Displays an image of the printout.
Note:
To show the help for each item, right-click the item and click Help on the printer driver.
In the Main screen, you can also make settings for 2-sided printing and collating.
In the More Options screen, you can make settings for reducing/enlarging the document or watermark feature.
See “Setting Advanced Features” on page 49.
G
Click OK to close the printer driver screen.
H
Click Print to start printing.
Setting the Main Screen
This screen enables basic settings for printing such as paper source or paper size, and also enables the settings for the
basic functions such as multi-page printing or 2-sided printing.
Note:
The printer driver's online help provides explanations on printer driver settings.
Item Explanation
1 Printing Presets The settings, such as Document - 2-Up, or Document - 2-Sided, are preset.
You can register the print settings you desire to the list.
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Item Explanation
2 2-Sided Printing Prints on the front and back of the sheet. Combined with the Reduce/Enlarge
function, a 2 page A3 document can be printed on one A4 size sheet.
Click Settings to make Binding Edge, Binding Margin and folded booklet
settings. See “Printing a booklet” on page 49.
3 Multi-Page Enables 2 pages or 4 pages per sheet printing on the same paper size as the
original document. 2-Sided Printing can be combined with this function.
4 Paper Output Settings Selects face-down or face-up for the output tray, and also selects the paper
output orientation for the paper sizes which are supported to be fed in both
portrait and landscape orientations. See “Paper output settings” on
page 40.
5 Job Arranger Lite Allows you to print several documents created by different applications at
one time by arrange settings. See “Printing multiple print jobs at one time” on
page 49.
Setting the More Options Screen
This screen enables settings, such as for secure printing, reduced, enlarged, or printing with an overlay.
Item Explanation
1 Reduce/Enlarge Document This function allows you to reduce or enlarge the image to be printed. 2-Sided
Printing can be combined with this function.
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Item Explanation
2 Watermark Features Anti-Copy Pattern
This function allows you to print a document as a copy-protected document.
When you try to copy a copy-protected document, “Copy” is printed several
times on the document. This function is useful to prevent unauthorized
copying. Any text string can be registered.
Note:
Epson does not guarantee protection from information leakage or
any other damages caused by using this function. Hidden letters may
appear in some cases.
Screen-tone may be too dark, hidden letters may not be printed on the
entire image, or hidden letters may not appear when photocopied.
This depends on the models, settings, and combinations of
photocopiers, fax machine, input devices such as digital cameras and
scanners, output devices such as printers; printer driver settings of
this product; condition of consumables, such as toner and output
paper type.
Watermark
This function allows you to print a text-based or image-based watermark on
your document.
Note:
You can register up to 10 original watermarks.
Header/Footer
This function allows you to print user name, computer name, date, time, or
collate number, at the top or bottom of each page in a document.
3 Confidential Job This function allows you to apply a password to the print job. You can print the
job by entering the password on the printer’s control panel. See the “Using
the Reserve Job function” on page 50.
4 Form Overlay This function allows you to print a standard form or letterhead onto original
documents. See “Printing with an overlay” on page 51.
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Setting the Maintenance Screen
This screen enables you to start Job Arranger Lite, enables settings, such as Notice Settings for EPSON Status Monitor.
For details, see the help for each item.
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Setting Advanced
Features
The printer driver has useful functions such as 2-sided
printing or multi-page printing to save paper and toner,
or adding an anti-copy pattern to prevent unauthorized
copying.
The explanations in this section use the standard ESC/
Page printer driver on Windows as an example.
Note:
There are features that are not supported by the
printer driver on other emulation language or
operating systems.
These features may not be applied with other
settings (such as paper type).
Printing multiple print jobs at
one time
This function allows you to print several documents
created by different applications at one time by
arranging settings, such as the printing order,
duplexing, and the print layout.
A
Click the Main tab.
B
Select the Job Arranger Lite check box.
C
Click OK.
The Print Job Arranger screen appears when a print job
is executed. Make appropriate settings. For details, see
the Print Job Arranger help.
Printing a booklet
This function allows you to arrange pages to be a
booklet. Two pages are printed on both sides of the
paper that is the same size as the print data.
Combined with Reduce/Enlarge Document printing,
the output paper size can be changed.
Set paper that is suitable for 2-sided printing (duplex
printing). See “Available Paper and Capacities” on
page 35.
Printing to fold a batch of pages in
half
This function prints a booklet ready for center binding.
Fold the entire document in half, and then bind it at the
center of the printout. This setting is suitable for
documents that have only a few pages.
For example, eight pages of an A4 size document are
printed on two sheets. Folding the pages in half by
overlapping all the sheets makes an A5 size booklet of
eight pages.
A
Select Auto (Long-edge binding) or Auto
(Short-edge binding) in the 2-sided Printing list
box and click Settings.
B
Select the Booklet check box and select Center
Binding.
C
Click OK to close setting dialog box.
D
Print the document, fold all sheets in half, and
then bind them.
Printing to fold each page in half
This function prints a booklet ready for side binding,
fold each sheet individually in half, and then bind at the
side of the printout. This setting is suitable for
documents that have many pages.
For example, 40 pages of an A4 size document are
printed, then each sheet is folded in half and stacking
them all makes an A5 size booklet of 40 pages.
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A
Select Auto (Long-edge binding) or Auto
(Short-edge binding) in the 2-sided Printing list
box and click Settings.
B
Select the Booklet check box and select Side
Binding.
C
Click OK to close setting dialog box.
D
Print the document, fold in half 5 sheets by 5
sheets, overlap all sheets, and then bind them.
Using the Reserve Job function
This function allows you to store print jobs on the
printer’s memory and to print them later directly from
the printer’s control panel. You can prevent the printed
document from being looked at by other people by
applying a password to the print job.
This function uses the following memory.
Printer’s
Storage
Description
RAM Disk To enable the RAM disk, you have to set
the RAM Disk setting on the control
panel to Normal or Maximum.
The table below gives an overview of the options.
Option Description
Re-Print Job Lets you print the job now and store it on
the printer’s memory. You can print the
same job several times.
Verify Job Lets you print one copy now to verify the
content. You can print multiple copies
later.
Confidential
Job
Lets you apply a password to the print
job. You can print the job by entering
the password on the printer’s control
panel. See “Using Confidential Job” on
page 50.
Using Re-Print Job/Verify Job (Quick
Print Job feature)
Sending the print job
A
Click the Maintenance tab, then click Reserve
Jobs Settings. The Reserve Jobs Settings dialog
box appears.
B
Select the Reserve Jobs check box, then select
Re-Print Job or Verify Job.
C
Enter a user name and job name in the
corresponding text boxes.
D
Click OK.
Printing using the Quick Print Job Menu
A
Make sure the LCD panel displays Ready, then
press the r Right button to access the control
panel menus.
B
Press the d Down button repeatedly until Quick
Print JobMenu appears on the LCD panel, then
press the r Right button.
C
Use the d Down or u Up button to scroll to the
appropriate user name, then press the r Right
button.
D
Use the d Down or u Up button to scroll to the
appropriate job name, then press the r Right
button.
E
Press the r Right button, then use the d Down
and u Up buttons to select the number of copies.
To delete the print job without printing any
copies, press the d Down button to display
Delete on the LCD panel.
F
Press the r Right button to start printing or to
delete the data.
Using Confidential Job
Sending the print job
A
Click the More Options tab, then click
Confidential Job. The Confidential Job Settings
dialog box appears.
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B
Enter a four-digit number for Password.
C
Enter a user name and job name if necessary.
Note:
The OK button becomes available after the
password has been entered.
D
Click OK.
Printing using the Confidential Job Menu
A
Make sure the LCD panel displays Ready, then
press the r Right button to access the control
panel menus.
B
Press the d Down button repeatedly until
ConfidentialJobMenu appears on the LCD
panel, then press the r Right button.
C
Use the d Down or u Up button to scroll to the
appropriate user name, then press the r Right
button.
D
Enter your four-digit password.
To enter the password, press the d Down or
u Up button to select the character and press the
r Right button to determine the character. After
all characters are determined, press the r Right
button.
Note:
If no print jobs have been saved with the
password you entered, Wrong Password
appears briefly on the LCD panel then the printer
exits the control panel menus. Confirm the
password and try again.
E
Use the d Down or u Up button to scroll to the
appropriate job name, then press the r Right
button.
F
Use the d Down or u Up button to display
Print.
To delete the print job, press the d Down or
u Up button to display Delete on the LCD
panel.
G
Press the r Right button to start printing or to
delete the data.
Printing with an overlay
This function allows you to print documents onto form
templates, which you register on your printer in
advance.
Note:
This function is for Windows only.
The application featured in these instructions is
Microsoft WordPad. The actual procedure may
differ slightly when printing from other
applications.
Creating an overlay
Note:
You first need to install EPSON FormOverlayUTL
utility to create overlay or underlay data. See “Installing
Software” on page 56 for details.
Follow the steps below to create the form data.
A
Open the data to be an overlay data using an
application.
B
Select Print from the File menu, select EPSON
FormOverlayUTL, then click Preferences.
C
In the Basic Settings tab — Form Overlay —
Create Overlay Data, click More Settings. The
Create Form dialog box appears.
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D
Type the form name in the Form data box and its
description in the Description box.
Note:
The following 9 characters cannot be used for
form names: \ / : * ? " < > |.
E
Select Foreground Document or Background
Document to specify whether the overlay will be
printed as foreground or background of the
document, then click OK.
F
Make the appropriate settings for other settings
such as paper size, print quality or orientation.
G
Click OK.
H
Click Print to create the form data.
Note:
To change the settings of the overlay form data
you created, after doing steps 1 and 2 and the
settings in the Basic Settings tab — Form Overlay
— Create Overlay Data, click the Edit Form.
Printing an overlaid document
A
Open the document on which you want to
overlay the form data.
B
Select Print from the File menu, select your
printer name, then click Preferences.
C
In the More Options tab, check the Form
Overlay check box, and click Settings. The Form
Selection dialog box appears.
D
Select one form data in the Form data box, select
Overlay or Underlay in the Layering list, then
click OK.
E
Click OK.
F
Click Print to print the document with the form
data.
Improving the clarity of color
documents
Printing text clearly in black
When you print a color document, the quality of text can
be made more legible by printing it in black.
A
Click the More Options tab, and click Image
Options.
B
Select Print Text in Black from the Visibility
drop-down list.
C
Click OK.
For more information, see the printer driver help.
Using sleep mode to save
energy
Your printer can enter sleep mode (or deep sleep mode)
to save energy.
In sleep mode (or deep sleep mode), the LCD panel and
Ready light are off and the Wakeup/Sleep button is
lighted.
Note:
To wake up the printer from sleep mode, do one of the
following operations:
- Press the Wakeup/Sleep button
- Turn the printer off and then back on
- Send a print job to the printer
Entering the sleep mode
manually
To immediately enter the sleep mode, press the
Wakeup/Sleep button.
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Entering the sleep mode
automatically
Setting the time-to-sleep time
Selecting a value from the time-to-sleep options
in the Energy Saver Menu.
Item Value
Time to
Sleep(Auto)
Disable (default)
Time to Sleep 1 minute by default, or you can select a
value. For the values, see “Energy Saver
Menu” on page 21.
To make a weekly sleep schedule, see “Making a weekly
sleep schedule” on page 53.
Selecting the value (time) which is calculated
from the printer’s operation history
Item Value
Time to
Sleep(Auto)
Enable
Time to Sleep -
To make a weekly sleep schedule, see “Making a weekly
sleep schedule” on page 53.
Making a weekly sleep schedule
This section shows an image of a weekly sleep schedule.
See “Energy Saver Menu” on page 21 for the setting
items.
Use EpsonNet Config with a web browser for these
settings. See the Network Guide for the procedure to
access EpsonNet Config with a web browser.
Note:
Changing the settings for Time to Sleep(Auto),
Time to Sleep, and Sleep Schedule may affect the
service life of the fuser unit (the maintenance unit or the
printer) or printer power consumption. See “Printer
Adjust Menu” on page 86 for details on the Eco Fuser
setting that controls the fuser unit when the printer is
ready to print.
Example of one day sleep schedule:
The printer is set to immediately enter the sleep mode
during the time in shaded areas.
Example of one week sleep schedule:
Note:
If Deep Sleep Mode is set to On (default), the
printer enters deep sleep mode and consumes less
power.
The printer cannot enter the deep sleep mode under
the following conditions:
- MS Network in the Network Menu is set to Off
(default).
The printer may not enter the deep sleep mode
immediately under the following conditions:
- A network communication has been planned to
start within a minute.
- Bonjour is set to On (default) and within 10
minutes after the printer has been turned on.
Changing the printer
driver's default settings
(for administrators)
Note:
The explanations below use Windows 7 as an
example.
Power User or higher privileges are required to
change the printer driver's default settings.
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Changing the default settings
Access the printer driver's properties from Start -
Devices and Printers. The settings you change becomes
the new default values for printing from all applications.
However, if you access the properties from an
application, the changed settings are only temporarily
available in that application.
Locking the default settings
The settings for functions, such as Watermark and
Header/Footer, can be locked to prevent users from
changing the printer driver settings.
A
Access the printer driver's properties from Start -
Devices and Printers.
B
Access the Optional Settings tab, click the Driver
Settings button, and select the functions you
want to lock.
C
Click OK.
Using EPSON Status
Monitor
Accessing EPSON Status Monitor
EPSON Status Monitor is a utility program on your
computer that monitors your printer and gives you
information about its current status such as printer
errors, the remaining service lives of the replacement
parts, or progress of printing.
To install the utility, see “Installing Software” on
page 56.
With this utility installed, Simple Status appears on the
computer screen when an error occurs. Clicking the
Details button displays the Detailed Status.
Simple Status:
XXXXXX
Detailed Status:
When you want to know the current status of the
printer, click the EPSON Status Monitor tray icon on
the taskbar, then select the printer name and menu you
want to access.
When you want to know the remaining service lives of
the replacement parts, click Replacement Parts
Information.
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Notice Settings
This setting decides what states of the printer the utility
sends you a notice.
Accessing from the taskbar:
Accessing from the printer driver:
Tray Icon Settings
This setting decides the screen to be opened when you
double-click the EPSON Status Monitor tray icon on
the taskbar.
A
Right-click the tray icon on the taskbar and click
Tray Icon Settings.
B
Set the printer name and information to display
in the Tray Icon Settings.
Cancelling a Print Job
This section describes how to delete and cancel a print
job in the computer or in a printer.
From the printer
Follow the steps below to cancel a job.
A
Press the W Pause/Release button.
B
Press the d Down or u Up button to select the
job that you want to cancel, then press the OK
button.
C
Press the d Down or u Up button to select
Cancel Job, then press the OK button. Printing
is canceled.
Note:
Select Cancel All Jobs in step 3 to cancel all print jobs
in the printer’s memory.
From the computer
For Windows
Note:
Cancel a job from the printer's control panel if the
transmission has been completed.
A
Click the Maintenance tab on the printer driver,
then click Print Queue.
B
Right-click the job you want to cancel, and select
Cancel.
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Uninstalling and
Installing Software
Uninstalling Software
You must uninstall the software before you can upgrade
it or reinstall it.
Note:
Uninstalling the printer software may require
administrator privileges.
Restart the computer before you reinstall the
software you uninstalled.
To uninstall the printer software, close all applications
first, and then uninstall the printer software from the
following menu on the Control Panel.
Uninstall a Program (for Windows 8.1, Windows
8, Windows Server 2012/R2)
Program and Features (for Windows 7, Windows
Vista, Windows Server 2008/R2)
Change or Remove Programs (for Windows XP or
Windows Server 2003)
Select the printer software that you want to uninstall,
and then click the item below.
Uninstall/Change (for Windows 7, Windows
Vista, Windows Server 2008/R2)
Change/Remove (for Windows XP or Windows
Server 2003)
Note:
If you uninstall the printer driver, EPSON Status
Monitor is also uninstalled.
Note for Mac OS X users:
To uninstall all drivers for Epson page printer at
once, use the uninstaller. Download the uninstaller
from the Epson website.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
To use the uninstaller, double-click the uninstaller
icon, from the list displayed select the check box for
the printer software you want to uninstall, then
click Uninstall.
Installing Software
If you want to install or reinstall software you did not
install in the setup, you can choose the software and
install it.
Note:
Uninstalling the printer software may require
administrator privileges.
Restart the computer before you reinstall the
software you uninstalled.
A
Close all applications.
B
To install the printer driver via a USB interface,
disconnect the USB cable from the printer and do
not connect it until instructed to do so.
C
Go to the following Epson web site to download
and install the printer software.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
Note:
For windows users, if the computer has a CD/DVD
drive, you can install the printer driver from the
Software Disc that came with your printer.
The following Epson websites are available for
Windows users who want to install the ESC/Page
printer driver and EPSON Status Monitor, or for
Mac OS X users to install the Postscript printer
driver.
http://support.epson.net/setupnavi/
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Installing the PostScript printer
driver with Windows
To print in the PostScript mode, you will have to install
the printer driver. See the appropriate sections below for
installation instructions according to the interface that
you are using to print.
Installing the PS3 printer driver for
the USB interface
Note:
Installing the printer software for Windows may
require administrator privileges. If you have
problems, ask your administrator for more
information.
Turn off all virus protection programs before
installing the printer software.
A
Make sure that the printer is turned off. Insert the
printer Software Disc into your CD/DVD drive.
Note:
If your computer does not have a CD/DVD drive,
download the driver from the Epson website.
http://www.epson.eu/Support (Europe)
B
Connect your computer to the printer with a USB
cable, then turn on the printer.
Note for Windows Vista users:
Without the Windows driver or the Adobe PS
driver, the display shows “Found New
Hardware.” In this case, click Ask me again
later.
C
Select Devices and Printers, and click the Add a
printer button.
For Windows 8.1 or Windows 8, right-click the
bottom left corner of the screen in the desktop
style, select Control Panel, click View devices
and printers, then click Add a printer button.
For Windows Vista, Windows XP, or Windows
Server 2008/R2, click Start, point to Printer and
Faxes, and click Add a printer in the Printer
Tasks menu.
For Windows Server 2003, click Start, point to
Settings, and click Printers. Then double-click
the Add Printer icon.
The Add Printer Wizard appears.
D
Select Add a local printer.
For Windows XP or Windows Server 2003, click
Next to proceed the next screen, select Local
printer, then click Next.
Note:
Do not select the Automatically detect and
install my Plug and Play printer check box.
E
Select USB as the port the printer is connected to,
then click Next.
F
Click Have Disk and specify the following path
for the Software Disc. If your CD/DVD drive is
D:, the path will be D:\Driver\PostScript
\eppsnt.inf. Then click OK.
Note:
Change the drive letter as needed for your system.
G
Select the printer, then click Next.
H
Follow the on-screen instructions for the rest of
the installation.
I
When installation is done, click Finish.
Installing the PS3 printer driver for
the network interface
Note:
Set the network settings before installing the printer
driver. Refer to the Network Guide for your printer
for details.
Turn off all virus protection programs before
installing the printer software.
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A
Make sure that the printer is turned on. Insert the
printer Software Disc into your CD/DVD drive.
Note:
If your computer does not have a CD/DVD drive,
download the driver from the Epson website.
http://www.epson.eu/Support (Europe)
B
Select Devices and Printers, and click the Add a
printer button.
For Windows 8.1 or Windows 8, right-click the
bottom left corner of the screen in the desktop
style, select Control Panel, click View devices
and printers, then click Add a printer button.
For Windows Vista, Windows XP, or Windows
Server 2008/R2, click Start, point to Printer and
Faxes, and click Add a printer in the Printer
Tasks menu.
For Windows Server 2003, click Start, point to
Settings, and click Printers. Then double-click
the Add Printer icon.
The Add Printer Wizard appears.
C
Select Add a local printer.
For Windows XP or Windows Server 2003, click
Next to proceed the next screen, select Local
printer, then click Next.
Note:
Do not select the Automatically detect and
install my Plug and Play printer check box.
D
Select the Create a new port check box and select
Standard TCP/IP Port from the drop-down list.
Click Next.
E
(For Windows XP or Windows Server 2003 users
only) Click Next.
F
Specify the IP address and port name, then click
Next.
G
Click Finish.
H
Click Have Disk in the Add Printer Wizard and
specify the following path for the Software Disc.
If your CD/DVD drive is D:, the path will be D:
\Driver\PostScript\eppsnt.inf. Then click OK.
Note:
Change the drive letter as needed for your system.
I
Select the printer and click Next.
J
Follow the on-screen instructions for the rest of
the installation.
K
When installation is done, click Finish.
Installing the PostScript printer
driver with Mac OS X
Installing the PS3 printer driver
Go to the following Epson support website to download
and install the driver.
http://www.epson.eu/Support (Europe)
Selecting the printer
After installing the PS3 printer driver, you need to select
the printer.
In a network environment
Note:
You need to make the settings for your installed
options manually when the printer is connected
using USB, IP printing, or Bonjour.
Make sure to specify ASCII as the data format in the
application.
A
Open the System Preferences, and then
double-click the Print & Fax ("Print & Scan" for
Mac OS X 10.7 or later) icon.
The Print & Fax ("Print & Scan" for Mac OS X
10.7 or later) window appears.
B
Click in the Printers window.
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C
Select the printer name that you are using from
the printer name box.
Note:
If your printer is not listed, check that it is
correctly connected to the computer and that the
printer is on.
D
Click Add.
E
Confirm that your printer’s name is added to the
Printers list. Then quit Print & Fax ("Print &
Scan" for Mac OS X 10.7 or later).
Installing the PCL printer driver
(For Windows only)
Epson Universal Print Driver is the universal PCL6
compatible print driver that has the following features:
It supports the basic print functions needed for
business situations.
It supports multiple Epson business printers
besides this printer.
It supports most languages among the print drivers
for this printer.
Note:
It also supports printing in ESC/Page mode.
A
Download the driver's executable file from the
Epson support website.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
Note:
We recommend downloading the latest driver
from the website. However you can also find it on
the software disc that came with the printer.
Access "Driver\Universal".
B
Double-click the executable file that you
downloaded from the website or that is on the
software disc.
C
Follow the on-screen instructions for the rest of
the installation.
D
After the installation is done, access your
printer's Properties and Printing Preferences to
customize the printer driver settings.
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Troubleshooting
Checking Printer Status
Status and error messages on the
control panel
This section describes the messages and the meaning of
the messages that appear on the LCD panel.
When the
mark is displayed at the right of the warning
message, multiple warnings have occurred. Pressing the
u Up or d Down buttons displays the warnings.
Note:
If l Press for help is displayed on the LCD
panel, press the l Left button to show the help.
Then press the d Down button for next step, the
u Up button for previous step, or l Left button to
close the help.
To clear a warning message, select Reset Menu in
Common Settings from the control panel, then
select Clear Warning. See “How to access the
control panel menus” on page 15 for instructions.
Adjusting Printer
Wait a few minutes. Do not open or close the covers, or
turn off the printer until this message disappears.
Bookmark Failed
The selected menu cannot be registered as a bookmark.
Some menus cannot be registered as bookmarks.
Bookmark Registered
The selected menu is registered as a bookmark.
Canceling All Job
The printer is canceling all print jobs in the printer
memory, including jobs the printer is currently
receiving or printing. This message appears when
Cancel All Jobs is selected on the control panel.
Canceling Job
The printer is canceling the specified print job and the
current print job. This message appears when Cancel
Job is selected after you specify the file to be canceled on
the control panel.
Can’t Print
The print data is deleted because it is incorrect.
Make sure the appropriate paper size and printer driver
are used.
Can’t Print Duplex
The printer has encountered problems during duplex
printing. Make sure you are using an appropriate type
and size of paper for the duplex printing. The problem
could also be a result of incorrect settings for the paper
source you are using. Pressing the OK button will print
the rest of the print job on only one side of the paper. To
cancel the print job, see “Cancelling a Print Job” on
page 55.
Can’t Use Bookmark
The registered menu cannot be used because the menu
is disabled by changing any settings after registered the
menu in bookmark.
Check Cassette Dial tttt ssss
Confirm that the size of the paper loaded in cassette tttt
matches ssss on the paper size setting dial in the cassette.
Check Paper Size
The size of paper loaded in the printer is not available for
the printer. Check to see if the correct size of paper is
loaded in the specified paper source.
To clear this warning message, select Clear Warning
from the control panel’s Reset Menu.
Check Media Type
The paper loaded in the printer does not match the
paper type setting in the printer driver. Paper that
matches only the paper size setting will be used for
printing.
To clear this warning message, select Clear Warning
from the control panel’s Reset Menu.
Check Paper Size
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The paper size setting is different from the size of paper
loaded in the printer. Check to see if the correct size of
paper is loaded in the specified paper source.
To clear this warning message, select Clear Warning
from the control panel’s Reset Menu.
Clear Paper Jam wwww
The location where the paper jam occurred is displayed
at WWWWW. WWWWW indicates the location of the error.
If a paper jam occurs at two or more locations
simultaneously, the corresponding multiple locations
are displayed.
For details about clearing paper jams, see “Clearing
Jammed Paper” on page 65.
Close Cover wwww
The specified cover (wwww) does not close securely.
Open the cover once, and then close.
Collate Disabled
Printing by specifying the number of copies is no longer
possible due to a lack of memory (RAM). If this warning
message appears, print only one copy at a time.
To clear this warning message, select Clear Warning
from the control panel’s Reset Menu.
Duplex Memory Overflow
There is not enough memory for duplex printing. The
printer prints only on the front and ejects the paper. To
clear this error, follow the instructions below.
If Off is selected as the Auto Cont setting on the control
panel’s Setup Menu, press the OK button to print on
the back of the next sheet, or cancel the print job. To
cancel the print job, see “Cancelling a Print Job” on
page 55.
If On is selected as the Auto Cont setting on the control
panel’s Setup Menu, printing continues automatically
after a certain period of time.
Face-down Full
Face-down tray is full of printouts. Remove the
printouts from the tray, then press the OK button to
clear the error.
Feed Roller C1 Needed Soon, Feed Roller C2 Needed
Soon, Feed Roller C3, Feed Roller C4, Feed Roller C5
(AL-M8200/AL-M8100 Series only)
This warning message indicates that the indicated feed
roller is near the end of its service life. You can continue
printing until a message to replace the indicated feed
roller appears.
Filling Toner mm min
Wait mm minutes for the toner to fill.
Form Feed
The printer is ejecting paper due to a user request. This
message appears when pressing the Pause/Release
button once, then holding down the OK button for
more than 2 seconds because the printer has not
received a form feed command.
Image Optimum
There is insufficient memory to print the page at the
specified print quality. The printer automatically lowers
the print quality so that it can continue printing. If the
quality of the printout is not acceptable, try simplifying
the page by limiting the number of graphics or reducing
the number and size of fonts.
To clear this warning message, select Clear Warning
from the control panel’s Reset Menu.
Install Cassette1, Install Cassette2, Install Cassette3,
Install Cassette4, Install Cassette5 (AL-M8200/
AL-M8100 Series only)
The indicated paper cassette is either not installed or not
closed. Install it or close it.
Install Toner Cartridge
The toner cartridge is not installed in the printer.
Install the toner cartridge. See the instructions that
come with the toner cartridge.
Install Waste Toner Box
The waste toner box is not installed in the printer. Install
the waste toner box. For details, see the Setup Guide or
the instructions that come with the toner cartridge.
Invalid Data
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The spool file on the driver is deleted while printing or
the data is abnormal. Press the OK button to clear the
error.
Invalid N/W Module
There is no network program, or the network program
cannot be used with your printer. Contact a qualified
service representative.
Invalid PS3
There are errors in the ROM module. Turn off the
printer and contact your dealer.
Jam Paper Size Error
The paper jam occurred because the loaded paper size is
different from the specified paper size. Match the paper
size in the tray to the setting on the paper size setting dial
or control panel.
Maintenance Unit Needed Soon (AL-M8200/
AL-M8100 Series only)
This message indicates that the maintenance unit is near
the end of its service life. You can continue to print until
the Replace Maintenance Unit message appears. To
clear this warning message and continue printing, select
Clear All Warnings from the control panel’s Reset
Menu.
Manual Feed ssss
The manual feed mode is specified for the current print
job. Make sure the paper size indicated by ssss is loaded,
then press the OK button.
Memory Overflow
The printer has insufficient memory to execute the
current task. Press the OK button on the control panel to
resume printing, or cancel the print job. To cancel the
print job, see “Cancelling a Print Job” on page 55.
Need Memory
The printer has insufficient memory to complete the
current print job.
To clear this warning message, select Clear Warning
from the control panel’s Reset Menu.
To prevent this problem from recurring, reduce the
resolution of the image to be printed.
Non-Genuine Toner Cartridge
The installed toner cartridge is not a genuine Epson
toner cartridge. Installing a genuine toner cartridge is
recommended.
The printout and remaining service life of the toner
cartridge displayed on the control panel may be
different from those when using genuine Epson toner
cartridges. Epson shall not be liable for any damages or
problems arising from the use of consumable products
not manufactured or approved by Epson.
Press the OK button on the control panel to resume
printing.
Paper Out tttt sssss
There is no paper in the specified paper source (tttt).
Load paper of the size (sssss) into the paper source.
Please Wait
Printing cannot start because the previous job is being
processed. Try again after a few seconds.
Print Overrun
The required time to process the print data exceeded the
print engine speed because the current page is too
complex. Press the OK button to resume printing, or
cancel the print job. To cancel the print job, see
“Cancelling a Print Job” on page 55. If this message
appears again, select On as the Page Protect setting in
the control panel’s Setup Menu.
If you continue to receive this message when printing a
particular page, try simplifying the page by limiting the
number of graphics or reducing the number and size of
fonts.
RAM CHECK
The printer is checking the RAM.
Ready
The printer is ready to receive data and print.
Reboot to apply settings
You selected No when Do you want to reboot to
apply the settings? was displayed. To clear this
warning message, select Clear Warning from the
control panel’s Reset Menu.
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Replace Feed Roller C1, Replace Feed Roller C2,
Replace Feed Roller C3, Replace Feed Roller C4,
Replace Feed Roller C5 (AL-M8200/AL-M8100 Series
only)
The indicated feed roller has reached the end of its
service life and needs to be replaced. Press the OK
button to clear this error.
Replace Maintenance Unit (AL-M8200/AL-M8100
Series only)
The maintenance unit has reached the end of its service
life and needs to be replaced. Press the OK button to
clear this error.
Replace Toner Cart and Waste Toner Box
The toner cartridge and the waste toner box have
reached the end of their service lives and need to be
replaced.
For details about replacement, see the instructions that
come with the toner cartridge.
Replace Waste Toner Box
The waste toner box has reached the end of its service life
and needs to be replaced. For details about replacement,
see the instructions that come with the toner cartridge.
Reserve Job Canceled
The printer cannot store the data of your print job using
the Reserve Job function. The maximum number of
print jobs stored on the printer’s memory has been
reached, or the memory has no more memory available
to store a new job. To store a new print job, delete a
previously stored job. Also, if you have any Confidential
Job stored, printing those jobs will make more memory
available.
You may also increase the available memory space by
changing the RAM Disk setting to Normal or Maximum.
For details, see “Setup Menu” on page 17.
To clear this warning message, select Clear Warning
from the control panel’s Reset Menu.
Reset All
All printer’s interface has been reset and the buffer has
been cleared. The printer reboots automatically.
Reset to Save
A control panel menu setting was changed while the
printer was printing. Press the OK button to clear this
message. The setting will become effective after printing
has finished.
Alternatively you can clear this message by performing
Reset All on the control panel. However, the print
data will be deleted.
ROM CHECK
The printer is checking the ROM.
SELF TEST
The printer is currently performing a self test and
initialization.
Service Req Cffff/ Service Req Exxx
A controller error or a print engine error has been
detected. Turn off the printer. Wait at least a few
seconds, then turn it back on. If the error message still
appears, write down the error number listed on the LCD
panel (Cffff/Exxx), turn off the printer, unplug the
power cord, then contact a qualified service
representative.
Set Paper tttt pppp
The paper loaded in the specified paper source (tttt)
does not match the required paper type (pppp). Replace
the loaded paper with the correct paper type and press
the OK button to resume printing, or cancel the print
job. To cancel the print job, see “Cancelling a Print Job”
on page 55.
If you press the OK button without replacing the paper,
the printer will print on the loaded paper even though it
does not match the required paper type.
Set Paper tttt sssss
The paper loaded in the specified paper source (tttt)
does not match the required paper size (sssss). Replace
the loaded paper with the correct size paper and press
the OK button to resume printing, or cancel the print
job. To cancel the print job, see “Cancelling a Print Job”
on page 55.
If you press the OK button without replacing the paper,
the printer will print on the loaded paper even though it
does not match the required size.
Set Paper tttt ssss1 or ssss2
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This message appears in the following situations if A4/
LT Auto Switching in Setup Menu is set to A4->LT,
LT->A4 or A4<->LT:
- When printing a job specified as A4 with the printer
driver, there is no paper source that is set as A4 or as LT
(alternate size for A4) in the Tray Menu.
- When printing a job specified as letter size with the
printer driver, there is no paper source that is set as LT or
as A4 (alternate size for LT) in the Tray Menu.
To clear this warning message, make sure that A4 or LT is
set to the specified paper source (tttt) in the Tray
Menu, load A4 or Letter size paper (ssss1 or ssss2) in
the specified paper source (tttt) and click the OK
button, or cancel the print job. To cancel the print job
see “Cancelling a Print Job” on page 55.
Sleep (while the Wakeup/Sleep button is lighting)
The printer is currently in the power-save mode. This
mode is canceled when the printer receives print data.
Toner Cartridge Error
There is a problem with the toner cartridge.
Remove the toner cartridge and reinsert it. If that fails to
clear the error, replace the toner cartridge with a new
one. For details about replacement, see the instructions
that come with the toner cartridge.
Turn Paper MP, Turn Paper Cassette1, Turn Paper
Cassette2, Turn Paper Cassette3, Turn Paper
Cassette4, Turn Paper Cassette5 (AL-M8200/
AL-M8100 Series only)
The orientation (portrait or landscape) of the paper that
is set in the indicated paper source is not correct. Change
the orientation of the paper in the paper source.
Unable Clear Error
The printer cannot clear an error message because the
error status still remains. Try solving the problem again.
Warming Up
The printer is warming up the fuser to be ready to print.
Write Error ROM P
This message indicates an internal error in the printer.
Reset the printer. If this error persists, consult your
dealer.
Writing ROM P
This message indicates that a ROM module in the slot is
being written. Please wait until this message disappears.
Wrong Toner Cartridge
An inappropriate toner cartridge is installed.
Install only the toner cartridge listed in “Consumable
Products and Options” on page 89.
Printing a status sheet
To confirm the current status and settings of the printer
are suitable for your purpose, print the appropriate
status sheet. The following table describes the major
status sheets that can be printed from the control panel
of your printer.
Note:
There are other printable sheets besides the sheets listed
in the table below. See System Report menu in “System
Information” on page 16 for more information.
Print
Configuration
Status Sheet
*
Prints the configuration of the
hardware and the settings of the
control panel menus.
Print Supplies
Status Sheet
*
Prints the remaining service life of
replacement parts and the remaining
level of consumables in the printer.
Print Usage
History Sheet
*
Prints various statistics about the
numbers of printouts, such as Paper
Size or Paper Path.
Network Status
Sheet
Prints the status of the network
interface configuration.
* The printer driver can also print status sheets. Access the
printer driver's Maintenance tab, and click the Print Status
Sheets icon.
Follow the steps below to print and confirm the
Configuration Status Sheet from the control
panel, as an example.
A
Turn on the printer. The LCD panel shows
Ready.
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B
Press the r Right button to access the control
panel menus.
C
Use the d Down button to select System
Information, then press the r Right button.
D
Use the d Down button to select System
Report, then press the r Right button.
E
Use the d Down button to select Print
Configuration Status Sheet, then press the
r Right button.
F
Confirm that the information about the installed
options is correct. If the options are installed
correctly, they appear under Hardware
Configuration. If the options are not listed, try
reinstalling them.
Note:
If the configuration status sheet does not list your
installed options correctly, make sure that they are
securely connected to the printer.
If you are unable to get the printer to print a correct
configuration status sheet, contact your dealer.
Print the configuration status sheet on A4 size
paper.
Clearing Jammed Paper
If paper becomes jammed in the printer, the printer’s
LCD panel and EPSON Status Monitor provide alert
messages. Paper jams may occur in more than one
location simultaneously. When the LCD panel displays
a message, such as Clear Paper Jam AFD, clear the
jams in the order they are displayed.
Be sure to observe the following points when you clear
jammed paper.
Do not remove jammed paper by force. Torn paper
can be difficult to remove and might cause other
paper jams. Pull the paper gently and steadily with
both hands to avoid tearing it, falling down, and
injuring yourself.
If jammed paper is torn and remains in the printer,
or if paper is jammed in a place not mentioned in
this section, contact your dealer.
Make sure that the paper type that is loaded is the
same as the Paper Type setting in the printer driver.
If paper jams occur repeatedly, check that the
printer’s setup is correct, and that the settings on the
printer are correct. See “Paper Does Not Feed
Properly” on page 68 for more information.
AFD(Cover A/F, D)
A
Close the MP tray.
B
Open cover A, then cover F.
C
Lift handle D to unlock the developer unit.
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D
Pull handle D obliquely up to draw out the
developer unit.
E
Remove jammed paper.
c
Important:
Do not touch the transfer roller, which is
black, to avoid damaging it.
F
Push handle D until the developer unit locks.
G
Close cover F, then cover A.
B (Cover B)
A
Open cover B, which is on the back of the printer.
!
Caution:
Unless specifically instructed in this
guide, be careful not to touch the fuser,
which is marked with a caution label,
or the surrounding areas. If the printer
has been in use, the fuser and the
surrounding areas may be very hot. If
you must touch one of these areas, wait
40 minutes to allow the heat to subside
before doing so.
* caution label
Do not insert your hand deep into the
fuser unit as some components are
sharp and may cause injury.
B
Open the inner cover, and then remove jammed
paper.
C
Close cover B.
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C1 DM (Cassette 1, DM lever)
A
Slowly pull out cassette 1.
B
Remove jammed paper, if there is any.
C
Lower the lever of the duplex unit.
D
Remove jammed paper.
E
Raise the lever of the duplex unit steadily.
F
Insert cassette 1.
MP (MP tray)
A
Remove jammed paper from the MP tray.
B
Open cover A and then close it to clear the error.
C
Confirm that the paper size and the orientation
match the control panel settings.
C1 - C5 (Cassette 1 - 5)
These instructions use the standard paper cassette (C1)
as an example. Use the same procedure for optional
paper cassette (C2, C3, C4, C5 for AL-M8200/
AL-M8100 Series, or C2, C3, C4 for AL-M7100 Series).
c
Important:
Do not pull out two or more paper cassettes at the
same time. Doing so makes the printer unstable,
which may cause it to fall over.
A
Slowly open cassette 1 and remove jammed
paper.
B
Confirm that the paper size and orientation
match the control panel settings.
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Paper Does Not Feed Properly
Cause What to do
The paper guides are not set correctly. Make sure that the paper guides in all the paper cassettes and the MP
tray are set to the correct paper size positions.
The paper source setting may not be correct. Make sure that you have selected the correct paper source in your
application.
There may be no paper in the paper source. Load paper into the selected paper source.
The size of paper in the cassette does not match the
setting on the paper size setting dial.
Match size of paper in the cassette to the setting on the paper size
setting dial.
The size of loaded paper differs from the control panel
or printer driver settings.
Make sure that the correct paper size and paper source are set in the
control panel or printer driver.
The printer may have loaded more than one sheet at a
time.
Remove the paper stack and fan it. Tap it on a flat surface to even the
edges, then reload the paper.
Too many sheets may be loaded in the MP tray or paper
cassettes.
Make sure that you have not tried to load too many sheets of paper.
For the maximum paper capacity for each paper source, see
“Available Paper and Capacities” on page 35.
If paper does not feed from the optional paper cassette
unit, the unit may not be installed properly.
For instructions on installing the unit, see “Optional paper cassette
unit” on page 80.
If paper does not feed from the optional paper cassette
unit, it may be because the printer driver does not
recognize the optional paper cassette unit.
Access the Optional Settings tab in the printer driver and do one of
the following:
Select the Acquire from Printer check box and click Get to
automatically update the installed option information.
Select the Manual Settings check box and click Settings to do
the settings for each installed option.
The pickup roller is dirty. Clean up the pickup roller. For instructions, see “Cleaning the pickup
rollers” on page 78.
Power and Control Panel Problems
The ready light does not turn on
Cause What to do
The power cord may not be properly plugged into the
electrical outlet.
Turn off the printer, check the power cord connections between the
printer and the electrical outlet, then turn the printer back on.
The printer is in the sleep mode or deep sleep mode
(the Wakeup/Sleep button lights).
The printer recovers from the sleep mode or the deep sleep mode in
the following cases:
- When the printer receives a print job
- When the Wakeup/Sleep button is pressed
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Cause What to do
The printer is in the power off mode (the Wakeup/
Sleep button blinks).
Press the Wakeup/Sleep button to return to the status available for
printing.
To not enter the power off mode, set Power Off Timer to Off in
Energy Saver Menu on the control panel.
The Printer does not turn off
Cause What to do
The printer is in the power off mode (Wakeup/Sleep
button blinks)
Wait for a while. The printer turns off in approximately ten seconds.
To not enter the power off mode, set Power Off Timer to Off in
Energy Saver Menu on the control panel.
The Printer Does Not Print
Ready light is off and nothing prints
Cause What to do
The printer is offline. The printer is paused by pressing
the Pause/Release button.
Press the Pause/Release button once to switch the printer to ready
status. Make sure that the Ready light turns on.
Some error may have occurred. Check the LCD panel to see if an error message appears.
The power cord may not be properly plugged into the
electrical outlet.
Turn off the printer, check the power cord connections between the
printer and the electrical outlet, then turn the printer back on.
The printer is in the power off mode (the Wakeup/
Sleep button blinks).
Press the Wakeup/Sleep button to return to the status available for
printing.
To not enter the power off mode, set Power Off Timer to Off in
Energy Saver Menu on the control panel.
The ready light is on but nothing prints
Cause What to do
The interface cable may not be plugged in securely. Check both ends of the interface cable between the printer and the
computer.
You may not be using the correct interface cable. Use a cable that matches the specifications of the printer. Confirm
that there are not breaks in the cable.
If you are using the USB interface, use a cable that is compatible with
Hi-Speed USB.
Your application software is not properly set up for
your printer.
Make sure that the printer is selected in your application software.
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Cause What to do
Your computer system’s memory is too small to handle
the volume of data in your document.
Try reducing the image resolution of your document in the
application software, or install more memory in your computer if you
can.
Printout Problems
Print quality is poor
Refer to the table below if your printouts are light, faint, uneven, dark, or dirty or if some areas are not printed.
Cause What to do
You may not be using the correct type of paper for your
printer.
Smooth, high-quality copier paper is recommended for best results.
See “Available Paper and Capacities” on page 35 for information on
choosing paper.
Your paper may be moist or damp. Do not store your paper in a humid or damp environment.
The paper type setting may not be appropriate for the
loaded paper.
Set the appropriate paper type in the printer driver.
The Toner Save mode may be on. Turn off the Toner Save mode using the printer driver or the printer’s
control panel menus. For Windows users, on the More Options tab in
the printer driver, click Image Options and select the Toner Save
check box.
The paper path inside the printer may be dusty. Clean internal printer components by printing three pages with only
one character per page.
If the printouts get dirty, clean the paper feed roller. See “Cleaning
the pickup rollers” on page 78.
The Highland setting may not be set correctly for
printing in a location at a high altitude.
Select the appropriate value in Highland of the Printer Adjust
Menu. See “Printer Adjust Menu” on page 86.
There may be a problem with the toner cartridge, or
the toner cartridge has come to near the end of its
service life.
Print several pages to check if the quality of the printouts has
improved. If it has not improved, replace the toner cartridge with
new one.
For information about replacing parts, see the instructions that
come with each replacement parts.
Condensation may occur. Wait at least one hour before using the printer after moving it from a
cool to a warm environment.
The printer cannot print in the required quality level
because of insufficient memory, and the printer lowers
the quality automatically so that the printer can
continue printing.
Check to see if the printout is acceptable. If not, lower print quality
temporarily in the printer driver. If RAM Disk is set to Maximum or
Normal on the control panel, you can increase the available memory
space by changing this setting to Off.
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The printout is not what you expected
Some part of the graphics or text looks different from what you see on the
computer screen
Cause What to do
The printer emulation setting in your application may
be incorrect.
Make sure that your application is set for the printer emulation you
are using. For example, if you are using the ESC/Page mode, make
sure that your application is set to use an ESC/Page printer.
The printout position is not correct
Cause What to do
The page length and margins may be set incorrectly in
your application.
Make sure that you are using the correct page length and margin
settings in your application.
The paper size setting may be incorrect. Make sure the correct paper size is set in the Tray Menu on the
control panel.
The offset values may be changed in the Printer
Adjust Menu.
Confirm and adjust the offset values such as Feed Offset or Scan
Offset. See “Printer Adjust Menu” on page 86 for details.
Cannot print all copies
Cause What to do
The printer does not have sufficient memory to collate
print jobs.
Reduce the contents of print jobs, or increase the available memory
on your printer.
When RAM Disk is set to Maximum or Normal on the control panel,
you can increase the available memory space by changing this
setting to Off.
The last page of a two-sided printout is printed on the wrong side of the paper
Cause What to do
Convert to Simplex is set to Odd Page or 1 Page. For jobs with three or more pages, set Convert to Simplex to Off
or 1 Page to do duplex printing.
For jobs with just one page, set Convert to Simplex to Off to do
duplex printing.
Printout is garbled
Cause What to do
The interface cable may not be plugged in securely. Make sure that both ends of the interface cable are plugged in
securely.
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Cause What to do
You may not be using the correct interface cable. Use a cable that matches the specifications of the printer. Confirm
that there are not breaks in the cable.
If you are using the USB interface, use a cable that is compatible with
Hi-Speed USB.
The emulation setting for the port may not be correct. Specify the emulation mode by using the printer’s control panel
menus. See “Emulation Menu” on page 26.
Note:
If a configuration status sheet does not print correctly, your printer may be damaged. Contact your dealer or a qualified
service representative.
The font cannot be printed
Cause What to do
For Windows users, you may use the printer fonts
substituted for specified TrueType fonts.
In the printer driver, choose the Print TrueType fonts as bitmap
check box in the Extended Settings dialog box.
The selected font is not supported by your printer.
Make sure that you have installed the correct font. See the Font Guide
for more information.
Printing in the PS3 Mode Problems
The problems listed in this section are those that you may encounter when printing with the PostScript driver. All
procedural instructions refer to the PostScript printer driver.
The printer does not print correctly in the PostScript mode
Cause What to do
The printer’s emulation mode setting is incorrect. The printer is set to the Auto mode by default, so that it can
automatically determine the encoding used in the received print job
data and select the appropriate emulation mode. However, there are
situations where the printer cannot select the correct emulation
mode. In this case, it must be set manually to PS3.
Set the emulation mode through the SelecType Emulation Menu
on the printer. See “Emulation Menu” on page 26.
The printer’s emulation mode setting for the interface
that you are using is incorrect.
The emulation mode can be set individually for each interface which
receives print job data. Set the emulation mode for the interface you
are using to PS3.
Set the emulation mode through the SelecType Emulation Menu
on the printer. See “Emulation Menu” on page 26.
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The printer does not print
Cause What to do
An incorrect printer driver is selected. Make sure that the PostScript printer driver that you are using to
print is selected.
The Emulation Menu in the printer’s Control Panel is
set to a mode other than Auto or PS3 for the interface
that you are using.
Change the mode setting to either Auto or PS3.
The printer or its driver does not appear in utilities in the printer
configuration (Mac OS only)
Cause What to do
The printer name has been changed. Ask the network administrator for details, then select the
appropriate printer name.
The font on the printout is different from that on the screen
Cause What to do
The PostScript screen fonts are not installed. The PostScript screen fonts must be installed on the computer that
you are using. Otherwise, the font that you select is substituted by
some other font for display on the screen.
For Windows users only
The appropriate substitution fonts are not correctly
specified on the Device Settings tab of the printer’s
Properties dialog box.
Specify the appropriate substitution fonts using the Font
Substitution Table.
The edges of texts and/or images are not smooth
Cause What to do
The Print Quality is set to Fast. Change the Print Quality setting to Fine.
The printer does not print normally via the USB interface
Cause What to do
For Windows users only
The Data Format setting in the printer’s Properties is
not set to ASCII or TBCP.
The printer cannot print binary data when it is connected to the
computer via the USB interface. Make sure that the Data Format
setting, which is accessed by clicking Advanced on the PostScript
sheet of the printer’s Properties, is set to ASCII or TBCP.
If your computer is running Windows Vista, Vista x64, XP, XP x64, click
the Device Settings tab in the printer’s Properties, then click the
Output Protocol setting and select ASCII or TBCP.
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Cause What to do
For Mac OS users only
The print setting in the application is set to binary
encoding.
The printer cannot print binary data when it is connected to the
computer via the USB interface. Make sure that the print setting in
the application is set to ASCII encoding.
The printer does not print normally via the network interface
Cause What to do
For Windows users only
The Data Format setting is different from the data
format setting specified in the application.
If the file is created in an application that allows you to change the
data format or encoding, such as Photoshop, make sure that the
setting in the application matches that in the printer driver.
For Windows users only
The print data is too large.
Click Advanced on the PostScript sheet of the printer’s Properties,
then change the Data Format setting from ASCII data (default) to
TBCP (Tagged binary communications protocol).
When the Binary setting is set to On, TBCP is not available. Use the
Binary protocol. See “PS3 Menu” on page 28 for details.
For Windows users only
Printing cannot be performed using the network
interface.
Click Advanced on the PostScript sheet of the printer’s Properties,
then change the Data Format setting from ASCII data (default) to
TBCP (Tagged binary communications protocol).
When the Binary setting is set to On, TBCP is not available. Use the
Binary protocol. See “PS3 Menu” on page 28 for details.
An undefined error occurs (Mac OS only)
Cause What to do
The version of the Mac OS that you are using is
unsupported.
This printer’s driver can only be used on Mac OS computers running
Mac OS X version 10.5.8 or later.
Other Problems
The optional product is not available
Cause What to do
The printer does not recognize the optional product. Print a configuration status sheet to see if the printer recognizes the
optional product. If not, reinstall the optional product.
The setting for recognizing options may be set
manually.
Access the Optional Settings tab in the printer driver and do one of
the following:
Select the Acquire from Printer check box and click Get to
automatically update the installed option information.
Select the Manual Settings check box and click Settings to do
the settings for each installed option.
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Correcting USB problems
Cause What to do
The printer is connected through one or more USB
hubs.
For best results, you should connect the printer directly to the
computer’s USB port. If you must use multiple USB hubs, we
recommend that you connect the printer to the first tier of a certified
hub.
Microsoft's universal driver is installed.
To check if the universal driver has been installed, see
the note below.
Reinstall the printer software as described in the Setup Guide.
Note:
To check if the Universal driver has been installed, follow the steps below.
A
Open Devices and Printers. Then right-click the icon for your printer.
B
Click Printing Preferences on the menu that appears, then right-click anywhere in the driver.
C
If About is displayed, click it.
D
If a message box with the words “Unidrv Printer Driver” appears, the software has not been installed correctly.
Note that if About is not displayed, the printer software has been installed correctly.
For Windows Vista, Windows XP, or Windows Server 2003, if the software installation dialog box appears during the
installation process, click Continue Anyway. If you click STOP Installation, you will have to install the printer
software again.
Cannot access the shared printer
Cause What to do
Inappropriate texts are used for the Share name of the
shared printer.
Do not use spaces or hyphens for the Share name.
An additional driver cannot be installed on the client
computer, although the print server’s OS and the client
OS are different.
Install the printer drivers from the Software Disc.
Your network system causes this problem. Ask the administrator of the network for assistance.
Note:
For the additional driver to be installed, please see the table below.
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Cause What to do
Windows XP
*
Windows XP clients Intel Windows 2000 or XP
Windows XP x64 clients x64 Windows XP
Windows XP x64, Windows Server 2003,
or Windows Server 2003 x64
*
Windows XP clients Windows XP and Windows Server 2003
Windows XP x64 clients x64 Windows XP and Windows Server
2003
Windows 8.1, Windows 8.1 x64,
Windows 8, Windows 8 x64, Windows 7,
Windows 7 x64, Windows Vista,
Windows Vista x64, Windows Server
2012/R2, Windows Server 2008, 2008
x64/R2
Windows 8.1, Windows 8, Windows 7,
Windows Vista, or Windows XP clients
x86 Type 3 - User Mode
Windows 8.1 x64, Windows 8 x64,
Windows 7 x64, Windows Vista x64, or
Windows XP x64 clients
x64 Type 3 - User Mode
*
The additional driver for Windows XP x64 and Server 2003 x64 can be used on Windows XP Service Pack 2, Windows 2003 Service
Pack 1, or later.
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
Troubleshooting
76
Replacing Consumable
Products
Precautions during replacement
Always observe the following handling precautions
when replacing consumable products.
For details about the replacements, see the instructions
that come with the consumable products.
!
Caution:
Be careful not to touch the fuser, which is
marked with a caution label, or the
surrounding areas. If the printer has been in
use, the fuser and surrounding areas may be
very hot.
Do not dispose of used consumable products in
fire, as they may explode and cause injury.
Dispose of them according to local regulations.
Provide enough space for the replacement
procedure. You will have to open some parts (such
as the printer cover) of the printer when you are
replacing consumable products.
Do not install used consumable products that reach
end of service life into the printer.
For details about the handling precautions, see
“Handling the consumable products” on page 8.
If a consumable product reaches the end of its service
life, the printer displays the following message on the
LCD panel or the window of EPSON Status Monitor.
LCD Panel Message
Replace Toner Cart and Waste Toner Box
Cleaning the Printer
The printer needs only minimal cleaning to keep it in
good condition.
If the printer’s outer case is dirty or dusty, turn off the
printer and clean it with a soft, clean cloth moistened
with a mild detergent.
c
Important:
Never use alcohol or paint thinner to clean the
printer cover. These chemicals can damage the
components and the case. Be careful not to get
water onto the printer mechanism or any electrical
components.
Cleaning the inner roller
A
Turn the printer off and unplug the power cord.
B
Close the MP tray.
C
Open cover A, then cover F.
D
Lift the handle D to unlock the developer unit.
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
Troubleshooting
77
E
Pull the handle D obliquely up to draw out the
developer unit.
F
Gently wipe the metallic roller inside with a soft
and dry cloth to remove the grime and paper
particles.
c
Important:
Do not touch the transfer roller, which is
black, to avoid damaging it.
G
Push the handle D until the developer unit locks.
H
Close cover F, then cover A.
I
Open cover E, and wipe the vent holes with a soft,
dry cloth to remove dust and dirt.
J
Close cover E.
K
Wipe the vent holes on the right side of the
printer with a soft, dry cloth to remove dust and
dirt.
Cleaning the pickup rollers
Gently wipe the rubber parts of the pickup rollers for the
MP tray and paper cassettes with a well-wrung wet
cloth.
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
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78
Pickup roller on the MP tray
Pickup roller in the paper cassette
Note:
This section explains the procedure for the standard
paper cassette. Use the same procedure for the optional
paper cassette.
Standard paper cassette
Optional paper cassette
Transporting the Printer
For short distances
Before you move the printer, prepare the location where
you are going to place it.
See the following sections.
“Setting up the printer” on page 6
“Finding the place for the printer” on page 7
A
Turn off the printer and remove the following
items:
Power cord
Interface cables
Loaded paper
Installed options
B
Be sure to lift the printer by the correct positions
as shown below.
Do not touch the projections on the bottom of
the printer that are for connecting an optional
paper cassette.
c
Important:
When moving the printer, always keep it
horizontal.
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
Troubleshooting
79
For long distances
Before you move the printer, prepare the location where
you are going to place it.
See the following sections.
“Setting up the printer” on page 6
“Finding the place for the printer” on page 7
Repacking the printer
If you need to transport your printer for long distances,
carefully repack it using the original box and packing
materials.
A
Turn off the printer and remove the following
items:
Power cord
Interface cables
Loaded paper
Installed options
B
Attach the protective materials onto the printer,
then repack the printer in its original box.
c
Important:
When moving the printer, always keep it
horizontal.
Installing Options
Optional printer stand
Follow the instructions that come with the printer stand
to install it directly to:
the optional paper cassette
the printer
If you are installing the multiple paper cassette units,
first install the printer stand on the lowest optional
paper cassette unit, then install the upper optional paper
cassette units one by one. Lastly, install the printer on
the top.
Optional paper cassette unit
For details about the paper types and sizes that you can
use with the optional paper cassette unit, see “Available
Paper and Capacities” on page 35.
The available optional paper cassette units are as
follows:
AL-M8200/AL-M8100 Series
500-Sheet Paper Cassette Unit × 4
AL-M7100 Series
500-Sheet Paper Cassette Unit × 3
c
Important:
Do not open two or more paper cassettes at the
same time, doing so may make the printer unstable
and cause it to fall over.
Handling precautions
Always pay attention to the following handling
precautions before installing the option:
Be sure to lift the printer from the positions shown
below.
Do not touch the projections on the bottom of the
printer that are for connecting an optional paper
cassette.
!
Caution:
If you lift the printer incorrectly, you could drop it
and cause injury.
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
Troubleshooting
80
Installing the optional paper cassette
unit
A
Turn the printer off and unplug the power cord
and interface cable.
c
Important:
Be sure to unplug the power cord from the
printer to prevent getting an electric shock.
B
Carefully take the optional paper cassette unit
out from its carton and place it where you intend
to set up the printer.
C
Shift the fasteners toward the back as far as
possible.
D
Place another optional paper cassette unit or the
printer onto the first optional paper cassette unit.
Align each corner of the other optional paper
cassette unit or printer with those of the first
optional paper cassette unit. Then lower the
other optional paper cassette unit or printer until
it rests securely on the optional paper cassette
unit.
Optional paper cassette unit
Printer
E
Press the fasteners firmly until they are hooked to
secure the optional paper cassette unit.
F
Reconnect the interface cable and power cord,
and then turn the printer on.
To confirm that the option is installed correctly, print a
configuration status sheet. See “Printing a status sheet”
on page 64.
Removing the optional paper
cassette unit
Perform the installation procedure in reverse.
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
Troubleshooting
81
Optional Face-up tray
Install the optional face-up tray on the back of the
printer. To use the tray, open the tray and its paper
support.
To output paper to the face-up tray, see “Paper output
settings” on page 40.
Note:
If you use both the printer stand and the face-up tray,
you can install up to three optional paper cassette units.
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
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82
Appendix
Technical Specifications
General
Item AL-M8200DN AL-M8100DN AL-M7100DN
Printing method Laser beam scanning and dry electrophotographic process
Resolution 600 × 600 dpi, 1200 × 1200 dpi
Continuous printing
speed
*1
A4 Landscape 45 ppm 40 ppm 35 ppm
Paper feed Automatic or manual feed
Paper feed alignment Center alignment for all sizes
Dimensions (Width ×
Depth × Height)
Printer
490 × 410 × 320 mm (19.3 × 16.1 × 12.6 in.)
*2*3
Optional paper
cassette unit
490 × 410 × 121 mm (19.3 × 16.1 × 4.8 in.)
*2
Optional printer stand
512 × 518 × 109 mm (20.2 × 20.4 × 4.3 in.)
*2
Optional face-up tray When the paper support is opened:
365 × 464 × 69 mm (14.4 × 18.3 × 2.7 in.)
Weight Printer
Approx. 21 kg (about 46.3 lb)
*4
Optional paper
cassette unit
Approx. 5 kg (about 11.0 lb)
Optional printer stand Approx. 5.1 kg (about 11.2 lb)
Optional face-up tray Approx. 0.96 kg (about 2.1 lb)
Printer language ESC/PageS Printing system, ESC/Page
ESC/P 2 24-pin printer emulation (ESC/P 2 mode)
ESC/P 9-pin printer emulation (FX mode)
IBM Proprinter emulation (I239X mode)
Adobe PostScript3 (PS3 mode)
PCL6/PCL5 emulation (PCL mode)
PDF 1.7
Memory RAM: 1024 MB
Interfaces USB Hi-Speed USB
Ethernet: 1000BASE-T/100BASE-TX/10BASE-Te
Supported protocols TCP/IP (IPv4, IPv6, IPSec, SSL, WSD, LLTD, SNMPv3)
Bonjour
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
Appendix
83
Item AL-M8200DN AL-M8100DN AL-M7100DN
Resident fonts 84 scalable fonts, and 7 bitmap fonts for ESC/Page
95 scalable fonts, and 5 bitmap for PCL5
80 scalable fonts, and 1 bitmap for PCL6
136 scalable fonts for PostScript3
Printable area The assured printable area is an area 4 mm from all sides.
* 4 mm
Note:
The printable area may be smaller depending on the application.
Operating environment Temperature 10 to 32.5˚C (50 to 89.6˚F)
Humidity 15 to 80 %RH
Altitude
*5
0 to 1500 meters
Storage environment Temperature 0 to 35˚C (32 to 95˚F),
Humidity 15 to 85 %RH
Altitude 0 to 2500 meters
*1
Printing speed varies depending on the type of paper and other conditions. The abbreviation "ppm" means "pages per minute".
*2
Figures in mm are rounded off to the nearest whole number.
*3
MP tray closed, excluding protrusions.
*4
Including consumable products and excluding options.
*5
For high altitude locations, the printer’s Highland setting in the Printer Adjust Menu must be adjusted according to the
altitude at which the printer is located. See “Printer Adjust Menu” on page 86 for details.
Electrical
AL-M8200DN AL-M8100DN AL-M7100DN
Rated voltage 110 V 220-240 V 110 V
Rated frequency 50 Hz/60 Hz 50 Hz/60 Hz 50 Hz/60 Hz
Rated current 12.8 A 5.4 A 12.8 A
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
Appendix
84
AL-M8200DN AL-M8100DN AL-M7100DN
Power consumption During
printing
Average
MAX 1290 W 1220 W 1280 W
In ready mode Eco Fuser enabled 12 W 11 W 12 W
Eco Fuser disabled 50 W 55 W 52 W
In sleep mode
*
5.9 W 3.1 W 6.0 W
In deep sleep mode 4.4 W 1.2 W 4.4 W
In power off mode 3.5 W 0.22 W 3.5 W
Power off 3.5 W 0.22 W 3.5 W
*
Values represent power consumption while all operations are completely suspended. Power consumption varies depending on
operating conditions.
Note for users in Taiwan:
Rated voltage of this printer in Taiwan is 110 V.
Supported operating systems
Windows 8.1, Windows 8.1 x64
Windows 8.1 Pro, Windows 8.1 Pro x64
Windows 8.1 Enterprise, Windows 8.1 Enterprise x64
Windows 8, Windows 8 x64
Windows 8 Pro, Windows 8 Pro x64
Windows 8 Enterprise, Windows 8 Enterprise x64
Windows 7 Ultimate Edition, Windows 7 Ultimate x64 Edition
Windows 7 Home Premium Edition, Windows 7 Home Premium x64 Edition
Windows 7 Home Basic Edition, Windows 7 Home Basic x64 Edition
Windows 7 Professional Edition, Windows 7 Professional x64 Edition
Windows Vista Ultimate Edition, Windows Vista Ultimate x64 Edition
Windows Vista Home Premium Edition, Windows Vista Home Premium x64 Edition
Windows Vista Home Basic Edition, Windows Vista Home Basic x64 Edition
Windows Vista Enterprise Edition, Windows Vista Enterprise x64 Edition
Windows Vista Business Edition, Windows Vista Business x64 Edition
Windows XP Home Edition
Windows XP Professional, Windows XP Professional x64 Edition
Windows Server 2012 R2 Essentials Edition
Windows Server 2012 R2 standard Edition
Windows Server 2012 Essentials Edition
Windows Server 2012 standard Edition
Windows Server 2008 R2 Enterprise Edition
Windows Server 2008 R2 Standard Edition
Windows Server 2008 Standard Edition, Windows Server 2008 x64 Standard Edition
Windows Server 2008 Enterprise Edition, Windows Server 2008 x64 Enterprise Edition
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
Appendix
85
675 W 600 W
695 W
Windows Server 2003 Standard Edition, Windows Server 2003 x64 Standard Edition
Windows Server 2003 Enterprise Edition, Windows Server 2003 x64 Enterprise Edition
Mac OS X v10.6.8 - v10.9.x
Support Mode Settings using the control panel
You can make special settings by using the control panel. Normally you do not need to change the settings.
Pressing the d Down button while turning the printer on, opens the SUPPORT MODE. Press the r Right button, select
Common Settings by pressing the u Up or d Down button, then select the Support Menu or Printer Adjust Menu.
c
Important:
Remove interface cables before you enter the SUPPORT MODE.
Support Menu
Item Explanation
1 Support StatusSheet Prints a sheet showing information about settings of Support Menu and Printer
Adjust Menu.
7 Extend Print Area Makes the maximum print area larger according to the printed data.
9 Printer MIBv1 Mode Uses MIBv1 as a policy rule definition reporting the printer information to SNMP manager.
10 USB ID Printers of the same model that are set to Common are recognized as the same device on the
computer because they are using a common USB device ID. The plug and play screen is
not displayed even if you switch the printer for a different printer that is the same model.
Settings (default in bold):
Unique, Common
Printer Adjust Menu
Note:
This menu is for special functions. You don’t have to change it for ordinary use.
The settings in this menu may affect the remaining service lives of consumable products.
Item Explanation
001 Plain Adjusts the print quality for plain paper according to paper type.
Settings (default in bold):
1: Plain paper
2: Semi-thick paper
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
Appendix
86
Item Explanation
020 Special Adjusts the print quality for special paper according to the paper type.
Settings (default in bold):
0: Thin paper
1: Plain paper
2: Semi-thick paper
3: Letterhead
4: Thick paper
5: Extra-thick paper
6: Super-thick paper
051 Feed Offset Do this adjustment after you have eliminated the variation between the paper sources by
055/059/063/067/071/075
This function adjusts the vertical position at which to start printing. The position moves
lower on the sheet of paper as the value increases. This setting is used when doing
single-sided printing or printing on the back side of the sheet of paper for duplex printing.
Settings (default in bold):
-3.5 ... 0.0 ... 3.5 mm in 0.5 mm increments
052 Scan Offset Do this adjustment after you have eliminated the variation between the paper sources by
056/060/064/068/072/076.
This function adjusts the horizontal position at which to start printing. The position moves
to the right of the sheet of paper as the value increases. This setting is used when doing
single-sided printing or printing on the back side of the sheet of paper for duplex printing.
Settings (default in bold):
-3.5 ... 0.0 ... 3.5 mm in 0.5 mm increments
053 Feed Offset2 Do this adjustment after you have eliminated the variation between the paper sources by
057/061/065/069/073/077.
This function adjusts the vertical position at which to start printing. The position moves
lower on the sheet of paper as the value increases. This setting is used when printing on
the front side of the sheet of paper for duplex printing.
Settings (default in bold):
-3.5 ... 0.0 ... 3.5 mm in 0.5 mm increments
054 Scan Offset2 Do this adjustment after you have eliminated the variation between the paper sources by
058/062/066/070/074/078.
This function adjusts the horizontal position at which to start printing. The position moves
to the right of the sheet of paper as the value increases. This setting is used when printing
on the front side of the sheet of paper for duplex printing.
Settings (default in bold):
-3.5 ... 0.0 ... 3.5 mm in 0.5 mm increments
055 Feed Reg1 MP
059 Feed Reg1 C1
063 Feed Reg1 C2
067 Feed Reg1 C3
071 Feed Reg1 C4
075 Feed Reg1 C5
*
* AL-M8200/AL-M8100 Series
only
Adjusts the vertical position at which to start printing and eliminate the variation between
the paper sources. The position moves lower on the sheet of paper as the value increases.
This setting is used when feeding paper for single-sided printing or printing on the back
side of the sheet of paper for duplex printing.
Settings (default in bold):
-3.5 ... 0.0 ... 3.5 mm in 0.5 mm increments
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
Appendix
87
Item Explanation
056 Scan Reg1 MP
060 Scan Reg1 C1
064 Scan Reg1 C2
068 Scan Reg1 C3
072 Scan Reg1 C4
076 Scan Reg1 C5
*
* AL-M8200/AL-M8100 Series
only
Adjusts the horizontal position at which to start printing and eliminate the variation
between the paper sources. The position moves to the right of the sheet of paper as the
value increases. This setting is used when feeding paper for single-sided printing or
printing the back side of the sheet of paper for duplex printing.
Settings (default in bold):
-3.5 ... 0.0 ... 3.5 mm in 0.5 mm increments
057 Feed Reg2 MP
061 Feed Reg2 C1
065 Feed Reg2 C2
069 Feed Reg2 C3
073 Feed Reg2 C4
077 Feed Reg2 C5
*
* AL-M8200/AL-M8100 Series
only
Adjusts the vertical position at which to start printing and eliminate the variation between
the paper sources. The position moves lower on the sheet of paper as the value increases.
This setting is used when feeding paper for printing on the front side of the sheet of paper
for duplex printing.
Settings (default in bold):
-3.5 ... 0.0 ... 3.5 mm in 0.5 mm increments
058 Scan Reg2 MP
062 Scan Reg2 C1
066 Scan Reg2 C2
070 Scan Reg2 C3
074 Scan Reg2 C4
078 Scan Reg2 C5
*
* AL-M8200/AL-M8100 Series
only
Adjusts the horizontal position at which to start printing and eliminate the variation
between the paper sources. The position moves to the right of the sheet of paper as the
value increases. This setting is used when feeding paper for printing on the front side of
the sheet of paper for duplex printing.
Settings (default in bold):
-3.5 ... 0.0 ... 3.5 mm in 0.5 mm increments
201 Highland Adjust this setting if black dots appear on the printed page when using the printer in
locations at high altitudes. Increasing the value makes the printer more suited for higher
altitudes. For the altitudes at which this printer can be operated, see “General” on
page 83.
Settings (default in bold):
0 ... 3 (step 1)
202 Main Charger Adjusts the print density by correcting for the voltage of the charging roller. The printout
becomes lighter as the value increases.
Settings (default in bold):
0 ... 3 ... 5 (step 1)
203 Drum Refresh Refreshes the drum. It may alleviate smears on the printouts. Note that before refreshing
the drum, make sure no paper is loaded in the MP tray.
204 DrumRefrshlevel Specifies the length of time at which the printer refreshes the drum automatically.
Settings (default in bold):
0: Disable
1: Standard refresh time
2: Doubles the refresh time (approx. 5 minutes)
3: Triples the refresh time
205 DrumRefrsh Count Displays the number of times that Drum Refresh has been done.
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
Appendix
88
Item Explanation
206 Drum heater Controls the drum heater. Selecting 1 prevents image quality from degrading while the
printer is not used for a long time if it is located in a very humid environment. This increases
power consumptions, but inhibits the printer's automatic drum refreshes. Drum heater
control is enabled as long as power is being supplied.
Settings:
0: Off (default for 220 - 240 V models)
1: On (default for 110 V models)
207 Toner Install Mixes toner in the developer to spread it evenly, this prevents the printouts from being
too light. Do not turn off the printer until the LCD panel displays Ready.
208 Eco Fuser Saves power by not adjusting the temperature of the fuser while in ready mode. Selecting
1 increases the power consumption but shortens the time until printing starts from the
ready mode. This setting is disabled if Time to Sleep(Auto) is set to Enable.
Settings (default in bold):
0: Enable
1: Disable
209 Fuser Control Select 1 if the fluorescent light flickers when printing.
Settings (default in bold):
0: Normal mode
1: Reducing flicker mode
301 Noise Level Adjusts the image gradation. As the value increases, the image gradation gets better, but
the image granularity gets worse.
Settings (default in bold):
0 ... 3 ... 7 (step 1)
303 Screen 25
304 Screen 50
305 Screen 100
Prints halftone or full pattern which allows you to check the unevenness of the density or
pitch of the printout.
303 Screen 25 prints the pattern in a 25% density halftone.
304 Screen 50 prints the pattern in a 50 % density halftone.
305 Screen 100 prints the pattern at 100% density.
Consumable Products and Options
Consumable products
Product name Part number Remark
Standard Capacity Toner Cartridge (for
AL-M8200/AL-M7100 Series)
0761 Storage temperature:
0 to 35˚C (32 to 95˚F)
Storage humidity:
15 to 80% RH
These products comply with CE marking requirements
in accordance with EMC Directive 2004/108/EC.
High Capacity Toner Cartridge (for
AL-M8200/AL-M8100 Series)
0762
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
Appendix
89
Options
Product name Part number Remark
500-Sheets Paper Cassette Unit C12C832811 This product complies with CE marking requirements in
accordance with EMC Directive 2004/108/EC.
Face-up Tray C12C817071 -
Printer Stand C12C932091 With casters
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
Appendix
90
Copyright and
Trademarks
A part of the ICC Profile contained within this product
was created by Gretag Macbeth ProfileMaker. Gretag
Macbeth is the registered trademark of Gretag Macbeth
Holding AG Logo. ProfileMaker is a trademark of
LOGO GmbH.
IBM and PS/2 are registered trademarks of
International Business Machines Corporation.
Microsoft
®
, Windows
®
, and Windows Vista
®
are
registered trademarks of Microsoft Corporation.
Apple
®
, Mac
®
, Mac OS
®
, Bonjour
®
, ColorSync
®
and
TrueType
®
are registered trademarks of Apple, Inc.
Apple Chancery, Chicago, Geneva, Hoefler Text,
Monaco and New York are trademarks or registered
trademarks of Apple, Inc.
EPSON and EPSON ESC/P are registered trademarks
and Epson AcuLaser and Epson ESC/P 2 are trademarks
of Seiko Epson Corporation.
Bitstream is a registered trademark of Bitstream Inc.
registered in the United States Patent and Trademark
Office and may be registered in certain jurisdictions.
Swiss is a trademark of Bitstream Inc. registered in the
United States Patent and Trademark Office and may be
registered in certain jurisdictions.
Monotype is a trademark of Monotype Imaging, Inc.
registered in the United States Patent and Trademark
Office and may be registered in certain jurisdictions.
Albertus, Arial, Coronet, GillSans, Times New Roman
and Joanna are trademarks of The Monotype
Corporation registered in the United States Patent and
Trademark Office and may be registered in certain
jurisdictions.
ITC Avant Garde Gothic, ITC Bookman, ITC Lubalin,
ITC Mona Lisa Recut, ITC Symbol, ITC Zapf-Chancery,
and ITC ZapfDingbats are trademarks of International
Typeface Corporation registered in the United States
Patent and Trademark Office and may be registered in
certain jurisdictions.
Clarendon, Helvetica, New Century Schoolbook,
Optima, Palatino, Stempel Garamond, Times and
Univers are registered trademarks of Heidelberger
Druckmaschinen AG, which may be registered in
certain jurisdictions, exclusively licensed through
Linotype Library GmbH, a wholly owned subsidiary of
Heidelberger Druckmaschinen AG.
Wingdings is a registered trademark of Microsoft
Corporation in the United States and other countries.
Antique Olive is a registered trademark of Marcel Olive
and may be registered in certain jurisdictions.
Adobe SunsMM, Adobe SerifMM, Carta and Tekton are
registered trademarks of Adobe Systems Incorporated.
Marigold and Oxford are trademarks of AlphaOmega
Typography.
Coronet is a registered trademark of Ludlow Type
Foundry.
Eurostile is a trademark of Nebiolo.
HP and HP LaserJet are registered trademarks of the
Hewlett-Packard Company.
PCL is the registered trademark of Hewlett-Packard
Company.
Adobe, Adobe Acrobat, the Adobe logo and PostScript3
are trademarks of Adobe Systems Incorporated, which
may be registered in certain jurisdictions.
General Notice: Other product names used herein are for
identification purposes only and may be trademarks of
their respective owners. Epson disclaims any and all
rights in those marks.
Copyright © 2014 Seiko Epson Corporation. All rights
reserved.
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
Appendix
91
Standard and approvals
European model:
Low Voltage Directive 2006/95/EC EN 60950-1
EN 60825-1
EMC Directive 2004/108/EC EN 55022 Class B
EN 55024
EN 61000-3-2
EN 61000-3-3
Software License Terms
Open source software licenses
This product contains a number of open-source software. The following table indicates the list of the open-source
software which this product uses and these licenses.
Software license Software version Application software package
GNU GPL GNU General Public License Version 2, June
1991 or later
linux-2.6.35-arm1-epson12
ethtool-2.6.35
busybox-1.17.4
GNU LGPL GNU Lesser General Public License Version 2,
June 1991 or later
uclibc-0.9.32
BSD license - busybox-1.17.4
Sun RPC license - busybox-1.17.4
Net-SNMP license - Net-SNMP
ncftp license - ncftp-3.2.4
wpa supplicant - wpa supplicant 0.7.3
Apache Licence the Apache License Version 2.0 mDNSResponder-107.6
NICTA Licence NICTA Public Source Licence version 1.0 mDNSResponder-107.6
For the detailed explanation about open-source software licenses, see the OSS.pdf.
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
Appendix
92
Where To Get Help
Contacting Epson Support
Before contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting
information in your product documentation, contact Epson support services for assistance. If Epson support for your
area is not listed below, contact the dealer where you purchased your product.
Epson support will be able to help you much more quickly if you give them the following information:
Product serial number
(The serial number label is usually on the back of the product.)
Product model
Product software version
(Click About, Version Info, or similar button in the product software.)
Brand and model of your computer
Your computer operating system name and version
Names and versions of the software applications you normally use with your product
Help for users in Europe
Check your Pan-European Warranty Document for information on how to contact Epson support.
Help for users in Taiwan
Contacts for information, support, and services are:
World Wide Web (http://www.epson.com.tw)
Information on product specifications, drivers for download, and products enquiry are available.
Epson HelpDesk (Phone: +0800212873)
Our HelpDesk team can help you with the following over the phone:
Sales enquiries and product information
Product usage questions or problems
Enquiries on repair service and warranty
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
Where To Get Help
93
Repair service center:
Telephone number Fax number Address
02-23416969 02-23417070 No.20, Beiping E. Rd., Zhongzheng Dist., Taipei City 100,
Taiwan
02-27491234 02-27495955 1F., No.16, Sec. 5, Nanjing E. Rd., Songshan Dist., Taipei City
105, Taiwan
02-32340688 02-32340699 No.1, Ln. 359, Sec. 2, Zhongshan Rd., Zhonghe City, Taipei
County 235, Taiwan
039-605007 039-600969 No.342-1, Guangrong Rd., Luodong Township, Yilan County
265, Taiwan
038-312966 038-312977 No.87, Guolian 2nd Rd., Hualien City, Hualien County 970,
Taiwan
03-4393119 03-4396589 5F., No.2, Nandong Rd., Pingzhen City, Taoyuan County
32455, Taiwan (R.O.C.)
03-5325077 03-5320092 1F., No.9, Ln. 379, Sec. 1, Jingguo Rd., North Dist., Hsinchu City
300, Taiwan
04-23011502 04-23011503 3F., No.30, Dahe Rd., West Dist., Taichung City 40341, Taiwan
(R.O.C.)
04-23380879 04-23386639 No.209, Xinxing Rd., Wuri Dist., Taichung City 414, Taiwan
(R.O.C.)
05-2784222 05-2784555 No.463, Zhongxiao Rd., East Dist., Chiayi City 600, Taiwan
06-2221666 06-2112555 No.141, Gongyuan N. Rd., North Dist., Tainan City 704, Taiwan
07-5520918 07-5540926 1F., No.337, Minghua Rd., Gushan Dist., Kaohsiung City 804,
Taiwan
07-3222445 07-3218085 No.51, Shandong St., Sanmin Dist., Kaohsiung City 807,
Taiwan
08-7344771 08-7344802 1F., No.113, Shengli Rd., Pingtung City, Pingtung County 900,
Taiwan
Help for users in Singapore
Sources of information, support, and services available from Epson Singapore are:
World Wide Web (http://www.epson.com.sg)
Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries,
and Technical Support via e-mail are available.
Epson HelpDesk (Phone: (65) 6586 3111)
Our HelpDesk team can help you with the following over the phone:
Sales enquiries and product information
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
Where To Get Help
94
Product usage questions or problems
Enquiries on repair service and warranty
Help for users in Thailand
Contacts for information, support, and services are:
World Wide Web (http://www.epson.co.th)
Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and e-mail are
available.
Epson Hotline (Phone: (66)2685-9899)
Our Hotline team can help you with the following over the phone:
Sales enquiries and product information
Product usage questions or problems
Enquiries on repair service and warranty
Help for users in Vietnam
Contacts for information, support, and services are:
Epson Hotline (Phone): 84-8-823-9239
Service Center: 80 Truong Dinh Street, District 1, Hochiminh City
Vietnam
Help for users in Indonesia
Contacts for information, support, and services are:
World Wide Web (http://www.epson.co.id)
Information on product specifications, drivers for download
Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
Epson Hotline
Sales enquiries and product information
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
Where To Get Help
95
Technical support
Phone (62) 21-572 4350
Fax (62) 21-572 4357
Epson Service Center
Jakarta Mangga Dua Mall 3rd floor No 3A/B
Jl. Arteri Mangga Dua,
Jakarta
Phone/Fax: (62) 21-62301104
Bandung Lippo Center 8th floor
Jl. Gatot Subroto No.2
Bandung
Phone/Fax: (62) 22-7303766
Surabaya Hitech Mall lt IIB No. 12
Jl. Kusuma Bangsa 116 – 118
Surabaya
Phone: (62) 31-5355035
Fax: (62)31-5477837
Yogyakarta Hotel Natour Garuda
Jl. Malioboro No. 60
Yogyakarta
Phone: (62) 274-565478
Medan Wisma HSBC 4th floor
Jl. Diponegoro No. 11
Medan
Phone/Fax: (62) 61-4516173
Makassar MTC Karebosi Lt. Ill Kav. P7-8
JI. Ahmad Yani No.49
Makassar
Phone: (62)411-350147/411-350148
Help for users in Hong Kong
To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong
Limited.
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
Where To Get Help
96
Internet Home Page
Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with
the following information:
Product information
Answers to Frequently Asked Questions (FAQs)
Latest versions of Epson product drivers
Users can access our World Wide Web home page at:
http://www.epson.com.hk
Technical Support Hotline
You can also contact our technical staff at the following telephone and fax numbers:
Phone: (852) 2827-8911
Fax: (852) 2827-4383
Help for users in Malaysia
Contacts for information, support, and services are:
World Wide Web (http://www.epson.com.my)
Information on product specifications, drivers for download
Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
Epson Trading (M) Sdn. Bhd.
Head Office.
Phone: 603-56288288
Fax: 603-56288388/399
Epson Helpdesk
Sales enquiries and product information (Infoline)
Phone: 603-56288222
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
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97
Enquiries on repair services & warranty, product usage and technical support (Techline)
Phone: 603-56288333
Help for users in the Philippines
To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines
Corporation at the telephone and fax numbers and e-mail address below:
Trunk Line: (63-2) 706 2609
Fax: (63-2) 706 2665
Helpdesk Direct Line: (63-2) 706 2625
E-mail:
epchelpdesk@epc.epson.com.ph
World Wide Web (http://www.epson.com.ph)
Information on product specifications, drivers for download, Frequently Asked Questions (FAQ), and E-mail
Enquiries are available.
Toll-Free No. 1800-1069-EPSON(37766)
Our Hotline team can help you with the following over the phone:
Sales enquiries and product information
Product usage questions or problems
Enquiries on repair service and warranty
AL-M8200/AL-M8100/AL-M7100 Series User's Guide
Where To Get Help
98
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