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Basic Printer Problems
Some printer problems can be easy to resolve. If a problem occurs with your printer, check each of the
following:
The power cord is connected to the printer, and to a properly grounded electrical outlet.
The printer is turned on.
The electrical outlet is not turned off at any switch or breaker.
Other electrical equipment plugged into the outlet is working.
When the AL-M200DW model is connected to a wireless network, an Ethernet cable should be
unplugged from the printer.
If you have checked all of the above and still have a problem, turn off the printer, wait for 10 seconds,
and then turn on the printer. This often fixes the problem.
Display Problems
Problem Action
After the printer is turned on, the
(Ready) LED is not lit.
Turn off the printer, wait for 10 seconds, and turn on the printer.
Menu settings changed from the
operator panel have no effect.
Settings in the software program, the print driver, or the printer utilities have
precedence over the settings made on the operator panel.
Change the menu settings from the print driver, the printer utilities, or the software
program instead of the operator panel.
AL-M200 Series User’s Guide
Troubleshooting 188
188


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