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LCD Screen Gets Dark...................200
Touch Screen Does Not Respond............200
Cannot Operate from the Control Panel. . . . . . 200
Cannot Print from a Computer...............201
Checking the Connection (USB)............201
Checking the Connection (Network).........201
Checking the Soware and Data. . . . . . . . . . . . 201
Checking the Printer Status from the
Computer (Windows)....................203
Checking the Printer Status from the
Computer (Mac OS).....................204
Checking Other Problems.................204
Cannot Print from an iPhone or iPad.......... 204
Printout Problems........................205
Adjusting the Print Quality................205
Adjusting the Print Quality for Each Paper
Type................................206
Printout is Scued or Color is Missing........206
Banding or Unexpected Colors Appear.......206
Colored Banding Appears at Intervals of
Approximately 3.3 cm....................206
Blurry Prints, Vertical Banding, or
Misalignment..........................207
Print Quality is Poor.....................208
Paper Is Smeared or Scued...............209
Paper is Smeared During Automatic 2-Sided
Printing..............................210
Printed Photos are Sticky.................210
Images or Photos are Printed in Unexpected
Colors...............................210
e Position, Size, or Margins of the Printout
Are Incorrect..........................210
Printed Characters Are Incorrect or Garbled. . . 211
e
Printed Image Is Inverted..............211
Mosaic-Like Patterns in the Prints...........211
Unintentionally Printing on 2-Sides..........211
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image...........212
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image......................... 212
An Image of the Reverse Side of the Original
Appears in the Copied Image..............212
e Printout Problem Could Not be Cleared. . . 212
Other Printing Problems................... 213
Printing Is Too Slow.....................213
Printing Slows Down Dramatically During
Continuous Printing.....................213
Cannot Cancel Printing from a Computer
Running Mac OS X v10.6.8................213
Cannot Start Scanning.....................214
Scanned Image Problems...................215
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass.......215
Straight Lines Appear when Scanning from
ADF................................ 215
e Image Quality Is Rough...............215
Oset Appears in the Background of Images. . . 215
Text is Blurred.........................216
Moiré Patterns (Web-Like Shadows) Appear. . . 216
Cannot Scan the Correct Area on the
Scanner Glass..........................216
Text is Not Recognized Correctly when
Saving as a Searchable PDF................217
Cannot Solve Problems in the Scanned Image. . 217
Other Scanning Problems...................218
Scanning Speed Is Slow...................218
Cannot Send the Scanned Image by Email. . . . . 218
Scanning Stops when Scanning to PDF/
Multi-TIFF........................... 218
Problems when Sending and Receiving Faxes. . . . .218
Cannot Send or Receive Faxes..............219
Cannot Send Faxes......................220
Cannot Send Faxes to a Specic Recipient. . . . . 220
Cannot Send Faxes at a Specied Time....... 221
Cannot Receive Faxes....................221
Cannot Save Received Faxes to a Memory
Device...............................221
Memory Full Error Occurs................222
Sent Fax Quality Is Poor..................222
Faxes Are Sent at the Wrong Size............223
Received Fax Quality Is Poor...............223
Cannot Receive A3 Size Faxes..............223
Received Faxes Are Not Printed............ 223
Pages are Blank or only a Small Amount of
Text is Printed on the Second Page in
Received Faxes.........................224
Other Faxing Problems.....................224
Cannot Make Calls on the Connected
Telephone............................224
Answering Machine Cannot Answer Voice
Calls................................224
Sender's Fax Number Not Displayed on
Received Faxes or the Number is Wrong. . . . . . 224
Other Problems..........................224
Slight Electric Shock when Touching the
Printer...............................224
Operation Sounds Are Loud...............224
e Date and Time Are Incorrect........... 225
Memory Device Is not Recognized..........225
Cannot Save Data to a Memory Device.......225
Forgot Your Password....................225
User's Guide
Contents
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