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In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other
Hardware. e printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed,
uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or
Printers and Other Hardware.
Windows 10
Click on the start button, and then select Windows System > Control Panel > View devices and printers in
Hardware and Sound.
Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound or
Hardware.
Windows 7
Click the start button, and select Control Panel > View devices and printers in Hardware and Sound or
Hardware.
Windows Vista
Click the start button, and select Control Panel > Printers in Hardware and Sound.
Windows XP
Click the start button, and select Settings > Control Panel > Printers and Other Hardware > Printers and
Faxes.
In Mac OS, check the following.
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then make sure the printer (fax) is displayed. e printer (fax) is displayed as "FAX XXXX (USB)" or "FAX
XXXX (IP)". If the printer (fax) is not displayed, click [+] and then register the printer (fax).
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then double-click the printer (fax). If the printer is paused, click Resume (or Resume Printer).
Related Information
&“Check Fax Connection” on page 144
&“Basic Settings” on page 146
&“Making Settings for a PBX Phone System” on page 121
&“Connecting the Printer to a Phone Line” on page 116
&“Uninstalling Applications” on page 180
&“Installing the Latest Applications” on page 178
Cannot Send Faxes
Set up the header information for outgoing faxes on the control panel. Some fax machines automatically reject
incoming faxes that do not include header information.
If you have blocked your caller ID, unblock it. Some phones or fax machines automatically reject anonymous
calls.
Ask the recipient if the fax number is correct and the recipient's fax machine is ready to receive a fax.
Solving Problems
>
Problems when Sending and Receiving Faxes
>
Cannot Send Faxes
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