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Several Sheets of Paper are Fed at a Time. . . . . .186
Paper is Ejected During Printing............186
Original Does Not Feed in the ADF. . . . . . . . . .186
Power and Control Panel Problems............187
Power Does Not Turn On.................187
Power Does Not Turn O.................187
Power Turns O Automatically.............187
LCD Screen Gets Dark...................187
Cannot Print from a Computer...............188
Checking the Connection (USB)............188
Checking the Connection (Network).........188
Checking the Soware and Data............189
Checking the Printer Status from the
Computer (Windows)....................191
Checking the Printer Status from the
Computer (Mac OS).....................191
When You Cannot Make Network Settings...... 192
Cannot Connect from Devices Even ough
Network Settings are No Problems.......... 192
Checking the SSID Connected to the Printer. . . 194
Checking the SSID for the Computer.........194
Cannot Print from an iPhone or iPad.......... 195
Printout Problems........................195
Printout is Scued or Color is Missing........195
Banding or Unexpected Colors Appear.......196
Colored Banding Appears at Intervals of
Approximately 3.3 cm....................196
Blurry Prints, Vertical Banding, or
Misalignment..........................197
Print Quality is Poor.....................197
Paper Is Smeared or Scued...............198
Paper is Smeared During Automatic 2-Sided
Printing..............................199
Printed Photos are Sticky.................200
Images or Photos are Printed in Unexpected
Colors...............................200
Cannot Print Without Margins.............200
Edges of the Image are Cropped During
Borderless Printing......................200
e Position, Size, or Margins of the Printout
Are Incorrect..........................201
Printed Characters Are Incorrect or Garbled. . . 201
e Printed Image Is Inverted..............201
Mosaic-Like Patterns in the Prints...........201
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image...........202
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image......................... 202
An Image of the Reverse Side of the Original
Appears in the Copied Image..............202
e Text or Image Copied from the ADF is
Squeezed or Stretched....................202
e Printout Problem Could Not be Cleared. . . 203
Other Printing Problems................... 203
Printing Is Too Slow.....................203
Printing Slows Down Dramatically During
Continuous Printing.....................204
Cannot Cancel Printing from a Computer
Running Mac OS X v10.6.8................204
Cannot Start Scanning.....................204
Scanned Image Problems...................205
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass.......205
Straight Lines Appear when Scanning from
ADF................................ 205
e Text or Image Scanned from the ADF is
Squeezed or Stretched....................205
e Image Quality Is Rough...............206
Oset Appears in the Background of Images. . . 206
Text is Blurred.........................206
Moiré Patterns (Web-Like Shadows) Appear. . . 206
Cannot Scan the Correct Area on the
Scanner Glass..........................207
Text is Not Recognized Correctly when
Saving as a Searchable PDF................207
Cannot Solve Problems in the Scanned Image. . 208
Other Scanning Problems...................208
Scanning Is Too Slow....................208
Scanning Stops when Scanning to PDF/
Multi-TIFF........................... 209
Problems when Sending and Receiving Faxes. . . . .209
Cannot Send or Receive Faxes..............209
Cannot Send Faxes......................210
Cannot Send Faxes to a Specic Recipient. . . . . 211
Cannot Send Faxes at a Specied Time.......211
Cannot Receive Faxes....................211
Memory Full Error Occurs................212
Sent Fax Quality Is Poor..................212
Faxes Are Sent at the Wrong Size............213
Received Fax Quality Is Poor...............213
Received Faxes Are Not Printed............ 213
Pages are Blank or only a Small Amount of
Text is Printed on the Second Page in
Received Faxes.........................213
Other Faxing Problems.....................214
Cannot Make Calls on the Connected
Telephone............................214
Answering Machine Cannot Answer Voice Calls214
Sender's Fax Number Not Displayed on
Received Faxes or the Number Is Wrong. . . . . . 214
Other Problems..........................214
5
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