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In Windows, make sure the printer (fax) is displayed in Devices and Printers, Printer, or Printers and Other
Hardware. e printer (fax) is displayed as "EPSON XXXXX (FAX)". If the printer (fax) is not displayed,
uninstall and then re-install the FAX Utility. See the following to access Devices and Printers, Printer, or
Printers and Other Hardware.
Windows 10/Windows Server 2016
Click on the start button, and then select Windows System > Control Panel > Vi e w d e v i c e s a n d p r i nt e r s in
Hardware and Sound.
Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel > View devices and printers in Hardware and Sound or
Hardware.
Wind ow s 7
Click the start button, and select Control Panel > View devices and printers in Hardware and Sound or
Hardware.
Wind ow s Vista
Click the start button, and select Control Panel > Printers in Hardware and Sound.
Wind ow s X P
Click the start button, and select Settings > Control Panel > Printers and Other Hardware > Printers and
Faxes.
In Mac OS, check the following.
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then make sure the printer (fax) is displayed. e printer (fax) is displayed as "FAX XXXX (USB)" or "FAX
XXXX (IP)". If the printer (fax) is not displayed, click [+] and then register the printer (fax).
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then double-click the printer (fax). If the printer is paused, click Resume (or Resume Printer).
Related Information
&“Connecting to a Phone Line” on page 65
&“Basic Settings Menu” on page 75
&“Uninstalling Applications” on page 170
&“Installing the Latest Applications” on page 168
Cannot Send Faxes
Set up the header information for outgoing faxes on the control panel. Some fax machines automatically reject
incoming faxes that do not include header information.
If you have blocked your caller ID, unblock it. Some phones or fax machines automatically reject anonymous
calls.
Ask the recipient if the fax number is correct and the recipient's fax machine is ready to receive a fax.
Related Information
&“Cannot Send or Receive Faxes” on page 203
User's Guide
Solving Problems
204
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