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Epson WF-2820 series - WorkForce Manual

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Solving Problems
Checking the Printer Status
Checking Error Codes on the LCD Screen
A code is displayed on the LCD screen if there is an error or information that requires your attention. If a code is
displayed, follow the solutions below to solve the problem.
Code Situation Solutions
E-01 A printer error has occurred. Open the scanner unit and remove any paper or protective material
inside the printer. Turn the power o and on again.
E-02 A scanner error has occurred. Turn the power o and on again.
E-12 A borderless printing ink pad needs
to be replaced.
Contact Epson or an authorised Epson service provider to replace the
borderless printing ink pad*. It is not a user-serviceable part.
Borderless printing is not available, but printing with a border is
available.
W-01 A paper jam has occurred. Remove the paper from the printer and press the button displayed on
the bottom of the LCD screen to clear the error. In some cases, you
need to turn the power o and on again.
W-12 Ink cartridges are installed
incorrectly.
Press the ink cartridge down rmly.
W-13 The ink cartridge displayed on the
LCD screen has not been
recognized.
Replace the ink cartridge. Epson recommends the use of genuine
Epson ink cartridges.
W-14 A borderless printing ink pad is
nearing the end of its service life.
Contact Epson or an authorised Epson service provider to replace the
borderless printing ink pad*. It is not a user-serviceable part. The
message will be displayed until the ink pad is replaced.
Press the
x
button to resume printing.
I-22 Set Wi-Fi from the Push Button
(WPS).
Push the access point button. If there is no button on the access
point, open the access point setting window, and then click the
button displayed in the software.
I-23 Set Wi-Fi from the PIN Code (WPS). Enter the PIN code displayed on the LCD screen into the access point
or computer within two minutes.
I-31 Set Wi-Fi from the Wi-Fi Auto
Connect.
Install the software on your computer, and then press the OK button
when Wi-Fi setup starts.
I-41 Paper Setup Auto Display is
disabled. Some functions cannot be
used.
If Paper Setup Auto Display is disabled, you cannot use AirPrint.
I-60 Your computer may not support
WSD (Web Services for Devices).
The scan to computer (WSD) feature is only available for computers
running English versions of Windows 10, Windows 8.1, Windows 8,
Windows 7 or Windows Vista. Make sure that the printer is correctly
connected to the computer.
Solving Problems
>
Checking the Printer Status
>
Checking Error Codes on the LCD Screen
173
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