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Epson TM-T88V Manual

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TM-T88V-i User’s Manual 9
English
Troubleshooting
No lights on the control panel
Check whether the printer is correctly connected to a power source. (See
“Connecting to a Power Source” on page 5.)
Error LED on with no printing
❏ Check whether the roll paper cover is closed. If it is open, close it.
❏ If the Paper LED is on, check whether the roll paper is correctly installed and
any roll paper remains.
Error LED flashing with no printing
❏ Check whether a paper jam has occurred. If paper is jammed, remove the
jammed paper referring to the description below and install the roll paper
correctly.
❏ Printing stops if the head overheats and resumes automatically when it cools.
❏ For other cases, turn the printer off, and after 10 seconds, back on.
No connection to external devices
When the status LED (shown in the illustration on page 8) is lit in green
❏ Check whether the interface cable or the wireless LAN cable set (optional
product) is connected correctly. (See “Connecting to External Devices” on
page 5.)
❏ Print the status sheet to check whether the network settings are correct. (See
“Confirming the Network Settings” on page 8.)
When the status LED (shown in the illustration on page 8) is off / lit in orange
When the status LED is off after turning on the printer or remains lit in orange
even if 30 seconds have passed after turning on the printer, the interface board
needs repairing.
Paper is jammed
When a paper jam occurs, never pull out the paper forcibly. Open the roll paper
cover and remove the jammed paper.
CAUTION:
Do not touch the thermal head and the frame on its side (indicated in the circle
in illustration
O) because it can be very hot after printing.
If the roll paper cover does not open, follow the steps below.
1. Turn off the printer.
2. Slide the cutter cover toward the front to open it, as shown in illustration M.
3. Turn the knob until you see a triangle in the opening. This returns the cutter
blade to the normal position. There is a label near the cutter to assist you. See
illustration N.
4. Close the cutter cover.
5. Open the roll paper cover and remove the jammed paper.
… 15 …


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