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Problem Solver 271
You can also clean the print head nozzles using the control
panel. To clean the print head nozzles, press the Menu
button for 3 seconds.
Check the Ink check light. If necessary, replace ink cartridges.
See “Replacing Ink Cartridges” on page 226.
Select Standard as Platen Gap in the Paper Configuration
dialog box. See the online help for more information.
Blurry or smeared printout
Try one or more of these solutions:
For Windows, check the Media Type setting in the Main
menu. Make sure it is correct for the paper you are using. See
the online help for more information.
For Mac OS X, check the Media Type setting in the Print
Settings selected in the Print dialog. Make sure it is correct for
the paper you are using. See the online help for more
information.
If the paper you are using is not supported by the printer
driver, make the paper thickness setting in Menu mode. See
“CUSTOM PAPER” on page 168.
Make sure your paper is dry and the printable side is face-up.
Also, make sure you are using the correct type of paper. See
“Paper” on page 320 for specifications.
Ink may have leaked inside the printer; wipe the inside of the
printer with a soft, clean cloth.
Run the Head Cleaning utility. For Windows, see “Using the
Printer Utilities” on page 31. For Mac OS X, see “Using Printer
Utilities” on page 53.
271


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