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Error Messages Solution
Paper jam
R & 98
Cannot recognize photos. Make sure photos are placed correctly
on the scanner.
R & 28
A printer error has occurred. Turn power o and then on again.
For details, see your documentation.
R & 103
Communication error. Make sure the computer is connected,
then try again.
Make sure the computer is connected correctly. If the error
message still appears, make sure that scanning software is
installed on your computer and that the software settings are
correct.
The printer’s ink pads are nearing the end of their service life.
Please contact Epson support.
Contact Epson support to replace ink pads before the end of
their service life. When the ink pads are saturated, the printer
stops and Epson support is required to continue printing.
The printer’s ink pads are at the end of their service life. Please
contact Epson support.
Contact Epson support to replace ink pads.
Movie failed to play back. Unsupported format or error in the
data. For the data specications, see your documentation.
The video codec for the movie data is not supported. Make sure
that your movie data meets the requirements. See your online
User’s Guide.
Error in the data. The document cannot be printed. The data is
not available because of a malfunction in the sending device.
See the documentation for the device transmitting the data.
Error in the data. The document may not be printed correctly. A
part of the data is corrupted or cannot be buered.
See the documentation for the device transmitting the data.
Backup Error.
Error Code XXXXXXXX
A problem occurred and backup was canceled. Make a note of
the error code and contact Epson support.
The print head cannot be cleaned completely with Auto Head
Maintenance. See your documentation.
Clean the print head from the Maintenance menu in Setup
mode. If quality does not improve, contact Epson support. To
continue printing, set the Automatic Head Maintenance to o
from the Maintenance menu in Setup mode.
The combination of IP address and subnet mask is invalid. See
your documentation.
See the Networking guide in the online Users Guide for details.
Error Messages
Messages d’erreur
Fehlermeldungen
Foutmeldingen
EN
R & 90
FR
DE
NL
R & 93
R & 92
R & 91
90


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