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44 Solving Problems
Make sure you select the correct paper type; &
page 4.
Make sure the printable (whiter or glossier) side
of the paper is face up.
The ink cartridges may need replacing; & page 38.
Align the print head; & page 40.
Your printout is blurry or smeared.
Make sure your paper is not damp, curled, or
loaded face down (the whiter or glossier printable
side should be face up). Load new paper face-up.
Use a support sheet with special paper or try
loading your paper one sheet at a time.
Align the print head; & page 40.
Make several copies without placing a document
on the document table.
Use only paper recommended by Epson and
genuine Epson cartridges.
Your printout is faint or has gaps.
Clean the print head; & page 40.
The ink cartridges may be old or low on ink; &
page 38.
Make sure you select the correct paper type. &
page 4.
Make sure your paper is not damaged, old, dirty,
or loaded face-down. If it is, load new paper with
the whiter or glossier side face-up.
Your printout is grainy.
Make sure you select Best Photo as the quality
setting.
If you are printing or copying a photo, make sure
you are not enlarging it too much. Try printing it
smaller.
Align the print head; & page 40.
You see wrong or missing colors.
Clean the print head; & page 40.
The ink cartridges may be old or low on ink; &
page 38.
Make sure you loaded the right paper and selected
the correct setting for it on the LCD screen.
Make sure you are not using a special effect that
alters image colors, like Sepia.
If your paper runs out, replace it as soon as
possible. If the EPSON STYLUS PHOTO RX is left
without paper for a long period of time, the colors
of your next copy or print job may be incorrect.
Miscellaneous printing problems
The image size or position is incorrect.
Make sure the paper and/or layout options are set
correctly. Check the layout settings on the LCD
screen.
Make sure the original is placed correctly on the
document table; & page 8.
Scan quality problems
Your scanned image is
blurry or distorted.
Make sure the
original is placed
flat against the
document table. If
only part of the
image is blurred,
your original may be wrinkled or warped.
Clean the document table with a soft, dry, lint-free
cloth (paper towels are not recommended). If the
glass is still not clean, use a small amount of glass
cleaner on a soft cloth. Make sure you wipe off any
remaining cleaner. Do not spray glass cleaner
directly on the glass.
Make sure the EPSON STYLUS PHOTO RX is not
tilted or placed on an unstable or uneven surface.
Only part of the photo
is scanned.
The scanner has
non-readable areas at
the edges. Move the
photo away from the
edges slightly.
The file size is too big.
Try changing the quality settings.
44


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