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38 Maintenance
Checking and Cleaning the
Print Head
If your printouts are unexpectedly light, colors are
missing, or you see light or dark lines across the
page, you may need to clean the print head. This
clears the print head nozzles, which can become
clogged if you do not use the product for a long time.
Note:
Make sure the front tray is in the paper position (lower position)
and the CD/DVD tray is not inserted in the product (& page 8).
Tip:
We recommend that you turn on the product at least once a month
to maintain good print quality.
Checking the print head
You can print a nozzle check pattern to see if any
print head nozzles are clogged, or to check the results
after cleaning the print head.
1. Load A4-size plain paper (& page 8).
2. Press the F [Setup] button. (If you have just
finished cleaning the print head, you can start
the nozzle check by pressing the x Start button.)
3. Use the l or r button to select Maintenance,
then press OK.
4. Use the u or d button to select Nozzle Check,
then press OK.
5. Press the x Start button.
6. Examine the nozzle check pattern you printed.
Each staggered line should be solid, with no
gaps, as shown.
If your printout looks okay, the print head
does not need to be cleaned yet. Press OK to
return to the main menu.
If you see any gaps, as shown below, clean
the print head as described in the next
section.
Cleaning the print head
Follow these steps to clean the print head so it can
deliver ink properly. Before cleaning the print head,
run a nozzle check to see if the print head needs
cleaning (& “Checking the print head” on page 38).
Note:
Print head cleaning uses ink, so clean it only if quality declines.
If a message on the LCD screen tells you that a cartridge is
expended or low on ink, you cannot clean the print head. You
must first replace the indicated ink cartridge (& “Replacing Ink
Cartridges” on page 35).
1. Make sure the product is turned on but not
printing.
2. Press the F [Setup] button.
3. Use the l or r button to select Maintenance,
then press OK.
4. Use the u or d button to select Head Cleaning,
then press OK.
5. Press the x Start button to start cleaning the
print head.
The product begins cleaning the print head and
the Print head cleaning in progress. Please
wait. message appears on the LCD screen.
c Caution:
Never turn off the product while head cleaning is in progress.
You may damage it.
6. When cleaning finishes, a message displays on
the LCD screen. Then press the x Start button to
print a nozzle check pattern to check the results
(& “Checking the print head” on page 38).
If there are still gaps or the test patterns are faint,
run another cleaning cycle and check the nozzles
again.
Note:
If you do not see any improvement after cleaning about four
times, turn off the product and wait for at least 6 hours. This
lets any dried ink soften. Then try cleaning the print head
again. If quality still does not improve, one of the ink
cartridges may be old or damaged and needs to be replaced
(& Replacing Ink Cartridges” on page 35).
38


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