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Solomon DOS
Rev. C
A5 size DOS.FM
10/30/98 Pass 3
R
Proof Sign-off:
Yano _______
Nomoto _______
J.Bowen _______
Clean the print heads. See “Cleaning the Print Heads” on page 17.
Run the
Print Head Alignment
utility. See “Aligning the Print
Head” on page 18.
Printer does not print
If any of the following problems have occurred, see the solutions
given below.
All lights are off
Press the
P
power button and make sure the printer is on.
Turn off the printer and make sure the power cord is plugged in
securely.
Make sure the power outlet is working and is not controlled by
a wall switch or timer.
Lights came on and then went out
The printer’s voltage may not match the outlet rating. Turn off the
printer and unplug it immediately. Then, check the printer labels.
If the voltage doesn’t match, DO NOT PLUG YOUR PRINTER BACK
IN. See “Where to Get Help” in your
Setup & Daily Use
manual.
Only the power light is on
Try one or more of these solutions:
Turn off the printer and computer. Make sure the printers
interface cable is plugged in securely.
Make sure there’s no packing material in the printer.
Turn off the printer and computer and disconnect the printer’s
interface cable. Then print an operation check page. See
“Running a Printer Operation Check” on page 6.
If it prints, make sure the printer software and your application
software is installed correctly.
11


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