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2. Make sure letter-size or larger plain paper is loaded in the printer.
3. Hold down the maintenance button, then press and release the power
button. Continue holding down the maintenance button until the green
power light starts to flash, then release it.
The printer prints one page showing its ROM version number, the ink counter
code, and a nozzle check pattern. (If the pattern has lines, you need to clean the
print head; see Cleaning
the Print Head.)
4. Turn off the printer after it prints the check page. Then reconnect the cable and
turn on your printer and computer.
If the check page prints, the problem probably lies in your software settings,
the USB cable, or your computer. It’s also possible that your software may not
be installed correctly. See Reinstalling Printer Software for instructions on
reinstalling the printer software.
If the check page doesn’t print, you may have a problem with your printer.
Try the suggestions in Problems and Solutions. If nothing works, contact your
dealer or EPSON as described in Where To Get Help.
Problems and Solutions
Setup and Software Installation Problems
Printer Problems
Print Quality Problems
Paper Feeding Problems
Miscellaneous Printout Problems
Setup and Software Installation Problems
Tip: It’s a good idea to check EPSON’s support web site periodically for free
updates to your printer driver. Visit http://support.epson.com. Download
instructions are posted for your convenience.
39


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