788655
207
Zoom out
Zoom in
Previous page
1/210
Next page
User's Guide
CMP0316-00 EN
Copyrights and Trademarks
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is
designed only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses
incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations
to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than
those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface
cables other than those designated as Epson Approved Products by Seiko Epson Corporation.
EPSON, EPSON EXCEED YOUR VISION, EXCEED YOUR VISION, and their logos are registered trademarks or trademarks of Seiko Epson
Corporation.
Microsoft
®
, Windows
®
, and Windows Vista
®
are registered trademarks of Microsoft Corporation.
Mac, macOS, OS X, Bonjour, Safari, and AirPrint are trademarks of Apple Inc., registered in the U.S. and other countries.
Chrome
, Chrome OS
, and Android
are trademarks of Google Inc.
Intel
®
is a registered trademark of Intel Corporation.
Adobe and Reader are either registered trademarks or trademarks of Adobe in the United States and/or other countries.
HP-GL/2
®
and HP RTL
®
are registered trademarks of Hewlett-Packard Corporation.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims
any and all rights in those marks.
© 2021 Seiko Epson Corporation.
SC-P8500D Series/SC-T7700D Series User's Guide
Copyrights and Trademarks
2
Contents
Copyrights and Trademarks
Introduction
Notes on Manuals.......................... 7
Meaning of Symbols...................... 7
Illustrations............................ 7
Product Model Descriptions................ 7
Manual Organization..................... 7
Viewing Video Manuals................... 7
Viewing PDF Manuals.................... 8
Printer Parts.............................. 9
Front Section........................... 9
Around the Roll Paper.................... 10
Around the Ink Cartridges................. 12
Back................................. 13
Inside................................ 14
Control panel.......................... 15
Home screen operations.................. 16
Features................................ 18
Realizing High Resolution................. 18
Notes on Usage and Storage.................. 18
Installation space....................... 18
Notes when using the printer............... 18
Notes when not using the printer............ 19
Notes when using the control panel.......... 19
Notes on handling ink cartridges............ 20
Notes on handling paper.................. 20
Saving Power.......................... 21
Introducing the Software
Supplied Software......................... 23
Pre-installed Software...................... 24
Using Epson Media Installer................. 25
Starting Procedure...................... 25
Configuration of main screen.............. 26
Edit Media Settings Screen Configuration. . . . . 29
Adding Paper Information................ 31
Editing Paper Information................. 31
Sharing Paper Information with Multiple
Computers............................ 31
Using Web Config........................ 32
Starting Procedure...................... 32
Closing Procedure....................... 32
Function Summary...................... 33
Using Epson Edge Dashboard................ 33
Starting Procedure...................... 33
Closing Procedure....................... 33
Using EPSON Software Updater.............. 34
Checking software update availability......... 34
Receiving update notifications.............. 34
Updating Software or Installing Additional
Software................................ 34
Checking software update availability......... 34
Receiving update notifications.............. 35
Uninstalling Software...................... 35
Windows............................. 35
Mac................................. 36
Changing the Network Connection
Methods
Switching to Wired LAN.................... 37
Switching to Wireless LAN.................. 37
Directly Connecting Wirelessly (Wi-Fi Direct). . . . 38
Basic Operations
Notes on Loading the Paper.................. 39
Loading and Removing the Roll Paper.......... 39
Loading Roll 1......................... 39
Removing Roll 1........................ 41
Loading Roll 2......................... 42
Removing Roll 2........................ 45
Loading and Removing Cut Sheets/Poster Board
...................................... 47
Loading Cut Sheets...................... 47
Loading Poster Board.................... 50
Removing Cut Sheets/Poster Board. . . . . . . . . . 52
Setting Loaded Paper....................... 53
How to Set............................ 53
When the paper type is not displayed on the
control panel or in the driver............... 54
Optimizing Media Settings (Automatic
Adjustment)............................. 57
Precautions when performing Print
Adjustments........................... 58
Automatic Adjustment Procedure. . . . . . . . . . . 58
If you cannot perform Automatic Adjustment
.................................... 58
Feeding Roll Paper Manually................. 59
Loading Paper for Auto Take-up.............. 59
Loading Method for Auto Take-up.......... 60
SC-P8500D Series/SC-T7700D Series User's Guide
Contents
3
Removing Method for Auto Take-up......... 63
Basic Printing Methods(Windows)............ 65
Basic Printing Methods(Mac)................ 68
Printable area............................ 70
Roll Paper Printable Area................. 70
Cut Sheets Printable Area................. 71
Turning Off the Power Using Power Off Timer
...................................... 71
Canceling Printing........................ 72
Adobe
®
PostScript
®
3
Expansion
Unit
Using the SSD Unit (Optional)
Using the SSD Unit from the Printer Driver...... 74
Creating a Storage Space.................... 75
Saving Data to Storage...................... 76
Saving a Document from your Computer to
Storage (Windows)...................... 76
Saving a Document from your Computer to
Storage (Mac).......................... 76
Saving Data from a Memory Device to Storage
.................................... 76
Using Data Saved to Storage................. 77
Printing Data in Storage.................. 77
Saving Data in Storage to a Memory Device.... 77
Attaching a Document in Storage to an Email
.................................... 77
Managing Storage Spaces and Documents....... 78
Searching for Storage Spaces and Documents
.................................... 78
Deleting a Document from Storage.......... 78
Changing the Storage Period or Setting to
Indefinite............................. 78
Deleting a Storage Space.................. 78
Restricting Operations for Shared Storage
Spaces............................... 78
Various Printing Methods
Enlargements and Horizontal and Vertical
Banners................................ 80
Fitting Documents to the Width of the Roll
Paper................................ 80
Choosing a Print Size.................... 81
Fitting Documents to the Output Size........ 82
Printing at Non-Standard Sizes............... 84
Printing CAD Drawings.................... 86
Printing Using CAD/Line Drawing Mode in
the Printer Driver....................... 86
Printing Using HP-GL/2 and HP RTL
Emulation............................. 87
Automatically Switch Roll Paper for Printing..... 87
Switching Between Roll 1 and Roll 2 According
to the Paper Type....................... 87
Switching Between Roll 1 and Roll 2 According
to the Page Size......................... 89
Start Printing from Roll with Least Amount
Remaining, and Switch Between Roll 1 and
Roll 2 when Paper Runs Out............... 90
Borderless Printing........................ 92
Types of Borderless Printing Methods. . . . . . . . 92
Supported Paper........................ 92
About Roll Paper Cutting................. 93
Setting Procedures for Printing............. 94
Correct color and print................... 95
N-up/Poster............................. 98
Folded Double-Side (Windows only)......... 99
Multi-Page Printing (N-up)................ 99
Poster (Windows Only).................. 100
Poster Layout(Windows only)............... 105
Setting Procedures for Printing............ 106
Saving and Recalling Settings.............. 106
Using Epson Smart Panel................... 107
Using AirPrint.......................... 107
Printing Over the Web (Upload Printing)....... 107
Function Summary..................... 107
Upload and Print Procedure.............. 108
Printing Files in a Shared Folder (Folder Printing)
..................................... 108
Function Summary..................... 108
Preparing a Shared Folder................ 109
Print from Folder Procedure.............. 109
Printing Files Directly from a USB Flash Drive. . . 110
Color Management Printing
About Color Management.................. 112
Color Management Print Settings............ 112
Setting profiles........................ 113
Setting color management with applications. . . . . 113
Setting Color Management with the Printer
Driver................................. 114
Color Management Printing by Host ICM
(Windows)........................... 114
Color Management Printing by ColorSync
(Mac)............................... 115
SC-P8500D Series/SC-T7700D Series User's Guide
Contents
4
Color Management Printing by Driver
ICM(Windows only).................... 116
Using the Printer Driver(Windows)
Displaying the Settings Screen............... 118
With the Start button................... 118
Displaying Help......................... 119
Click the Help Button to Display........... 119
Right-click on the item you want to check and
display.............................. 119
Customizing the Printer Driver.............. 120
Saving various settings as your Select Settings
................................... 120
Summary of the Utility Tab................. 121
Using the Printer Driver(Mac)
Displaying the Settings Screen............... 122
Displaying Help......................... 122
Using Presets........................... 122
Saving Presets......................... 122
Deleting Presets....................... 123
Using Epson Printer Utility 4................ 123
Starting Epson Printer Utility 4............ 123
Epson Printer Utility 4 Functions........... 123
Menu List
Paper Setting............................ 125
General Settings......................... 132
Supply Status........................... 140
Maintenance............................ 141
Language.............................. 141
Printer Status........................... 142
Maintenance
Print Head Maintenance................... 143
Maintenance Operations................. 143
Print Head Nozzle Check................. 143
Print Head Cleaning.................... 144
Paper Feed Adjust...................... 146
Ruled Line Alignment................... 147
Replacing Consumables.................... 148
Replacing Ink Cartridges................. 148
Replacing the Maintenance Box and
Borderless Maintenance Box.............. 150
Replacing the auto cutter blade............ 153
Cleaning the Printer...................... 155
Cleaning the outside.................... 155
Cleaning the inside..................... 155
Problem Solver
When a Message is Displayed................ 158
When an Error Message and Error Code are
Displayed.............................. 159
Troubleshooting......................... 160
You cannot print (because the printer does not
work)............................... 160
The printer sounds like it is printing, but
nothing prints......................... 162
The prints are not what you expected. . . . . . . . 163
Feeding or ejecting problems.............. 173
Others.............................. 176
Appendix
Options and Consumable Products........... 178
Epson Special Media.................... 178
Ink Cartridges......................... 178
Others.............................. 181
Supported Media......................... 182
Epson Special Media Table............... 182
Supported Commercially Available Paper. . . . . 191
Supported Paper Widths................. 192
Before Printing on Commercially Available
Paper............................... 194
Moving or Transporting the Printer........... 196
Moving to Another Location in the Same
Building............................. 197
Transporting the Printer................. 198
If the Environment Indoors or During
Transportation Drops to -10 °C or Lower. . . . . 198
System Requirements..................... 200
Printer Driver......................... 200
Web Config.......................... 201
Specifications Table....................... 202
Where To Get Help
Technical Support Web Site................. 205
Contacting Epson Support.................. 205
Before Contacting Epson................. 205
Help for Users in North America........... 205
Help for Users in Latin America............ 206
Help for Users in Europe................. 207
Help for Users in Taiwan................. 207
Help for Users in Australia/New Zealand. . . . . 208
Help for Users in Singapore............... 208
SC-P8500D Series/SC-T7700D Series User's Guide
Contents
5
Help for Users in Thailand................ 208
Help for Users in Vietnam................ 209
Help for Users in Indonesia............... 209
Help for Users in Hong Kong.............. 209
Help for Users in Malaysia................ 210
Help for Users in India.................. 210
Help for Users in the Philippines........... 210
SC-P8500D Series/SC-T7700D Series User's Guide
Contents
6
Introduction
Notes on Manuals
Meaning of Symbols
Warning: Warnings must be
followed to avoid serious
bodily injury.
Caution: Cautions must be
followed to avoid bodily
injury.
c
Important: Important must be
followed to avoid damage
to this product.
Note: Notes contain useful or
additional information on
the operation of this
product.
U Indicates related
reference content.
Illustrations
The illustrations may differ slightly from the model
you are using. Please be aware of this when using the
manuals.
Product Model Descriptions
Some models described in this manual may not be
sold in your country or region.
Manual Organization
The manuals for the product are organized as shown
below.
You can view the PDF manuals using Adobe Acrobat
Reader or Preview (Mac).
Setup Guide (booklet) Provides information on how
to setup the printer after
unpacking it from the box.
Make sure you read this
manual to perform operations
safely.
Pin-up Manuals Provides explanations for basic
printer operations. Print it out
and put it up on a wall near to
the printer.
General Information
(PDF)
Provides printer specifications
and contact details.
Online Manual
User's Guide (this
manual)
Provides overall information
and instructions on using the
printer and on solving
problems.
Administrator's
Guide (PDF)
Provides network
administrators with
information on management
and printer settings.
Epson Video Manuals Provides videos on performing
a variety of maintenance
procedures.
Viewing Video Manuals
The video manuals have been uploaded to YouTube.
You can view them by clicking Epson Video Manuals
from the top page of the Online Manual, or by
clicking the following blue text.
Epson Video Manuals
SC-P8500D Series/SC-T7700D Series User's Guide
Introduction
7
If the subtitles are not displayed when you play the
video, click the subtitles icon shown in the image below.
Viewing PDF Manuals
This section uses Adobe Acrobat Reader DC as an
example to explain the basic operations for viewing
the PDF in Adobe Acrobat Reader.
AClick to print the PDF manual.
BEach time it is clicked, the bookmarks are hidden
or shown.
CClick the title to open the relevant page.
Click [+] to open the titles lower in the hierarchy.
DIf the reference is in blue text, click the blue text to
open the relevant page.
To return to the previous page, do the following.
For Windows
While pressing the Alt key, press the key.
For Mac
While pressing the command key, press the key.
EYou can input and search for keywords, such as
the names of items you want to confirm.
For Windows
Right click on a page in the PDF manual and select
Find in the menu that is displayed to open the
search toolbar.
For Mac
Select Find in the Edit menu to open the search
toolbar.
FTo enlarge the text in the display that is too small
to see well, click . Click to reduce the size.
To specify a part of an illustration or screenshot to
enlarge, do the following.
For Windows
Right click on the page in the PDF manual and
select Marquee Zoom in the menu that is
displayed. The pointer changes to a magnifying
glass, use it to specify the range of the place you
want to enlarge.
For Mac
Click View menu - Zoom - Marquee Zoom in this
order to change the pointer to a magnifying glass.
Use the pointer as a magnifying glass to specify the
range of the place you want to enlarge.
GOpens the previous page or next page.
SC-P8500D Series/SC-T7700D Series User's Guide
Introduction
8
Printer Parts
Front Section
AMaintenance cover
Open when replacing the auto cutter blade.
U “Replacing the auto cutter blade” on page 153
BPaper support
Change the position for feeding roll paper, cut sheets, and poster board. Also, when replacing the Borderless
Maintenance Box, set it to the top position.
CRoll 1
This can also be used to take-up media.
U “Loading Paper for Auto Take-up” on page 59
DRoll 2
U “Loading Roll 2” on page 42
ESecurity lock slot
You can install a security lock for theft prevention.
FUSB memory port
You can connect a USB flash drive to print directly.
U “Printing Files Directly from a USB Flash Drive” on page 110
GPaper basket
SC-P8500D Series/SC-T7700D Series User's Guide
Introduction
9
HControl panel
The printer is equipped with a 4.3-inch touch panel.
IPrinter cover
Open this cover when cleaning the inside of the printer or clearing jams.
JPaper support lock lever
The paper support lock lever.
Around the Roll Paper
ASpindle lock lever
The spindle lock lever.
BMedia edge guide
This fixes the roll paper placed on the spindle. Attach or remove the transparent media edge guide when load-
ing roll paper.
CSpindle
When loading roll paper, insert this through the roll paper.
SC-P8500D Series/SC-T7700D Series User's Guide
Introduction
10
DCore adapter
Attach or remove the core adapter according to the size of the roll paper core.
U “Loading and Removing the Roll Paper” on page 39
ERoll2 unit lock lever
The roll2 unit lock lever.
FRoll2 unit
The unit for loading roll2.
U “Loading Roll 2” on page 42
GRoll2 removal button
Ejects and rewinds media for roll 2.
HRoll1 removal button
Ejects and rewinds media for roll 1.
IManual take-up button
Use this to take-up or rewind media when roll 1 is set to automatic take-up.
U “Loading Paper for Auto Take-up” on page 59
JPause/resume button
Use this to pause and resume take-up when roll 1 is set to automatic take-up.
U “Loading Paper for Auto Take-up” on page 59
KTake-up direction switch
When using roll 1 for automatic take-up, select the take-up direction (printed side out/printed side in).
U “Loading Paper for Auto Take-up” on page 59
LBorderless Maintenance Box
Maintenance box for borderless printing.
U “Replacing the Borderless Maintenance Box” on page 151
SC-P8500D Series/SC-T7700D Series User's Guide
Introduction
11
Around the Ink Cartridges
AInk cartridge cover
Open when replacing ink cartridges.
U “Replacing Ink Cartridges” on page 148
BMaintenance box cover
Open when replacing the maintenance box .
U “Replacing the Maintenance Box” on page 150
CMaintenance box
DInk Cartridges
SC-P8500D Series/SC-T7700D Series User's Guide
Introduction
12
Back
APort cover
BLAN port
Connects the LAN cable.
CUSB port
Connect to your computer with a USB cable.
DOptional storage unit slot
EAdobe
®
PostScript
®
3
expansion unit
The printer is equipped with the Adobe
®
PostScript
®
3
expansion unit.
FDC inlet
Connect the supplied power cable here.
GSecurity lock slot
You can install a security lock for theft prevention.
HRear cover 1
ICut sheet/Poster board paper slot (rear)
Paper slot for feeding cut sheet/poster board from the rear.
U “Loading and Removing Cut Sheets/Poster Board” on page 47
SC-P8500D Series/SC-T7700D Series User's Guide
Introduction
13
Inside
AAuto cutter blade
If the paper is not cut neatly, replace the auto cutter blade.
U “Replacing the auto cutter blade” on page 153
BPrint head
Try cleaning it when automatic cleaning does not clear clogging in the print head.
U “Cleaning around the print head and caps” on page 166
CCapping stations
Except when printing, these caps cover the print head nozzles to prevent them from drying. Try cleaning it
when automatic cleaning does not clear clogging in the print head.
U “Cleaning around the print head and caps” on page 166
DWipers
Used to wipe off ink that is stuck to the surface of the print head nozzles. Try cleaning these when automatic
cleaning does not clear clogging in the print head.
U “Cleaning around the print head and caps” on page 166
ESuction Cap
During head cleaning, this cap sucks the optimum amount of ink from the print head nozzles. Try cleaning
these when automatic cleaning does not clear clogging in the print head.
U “Cleaning around the print head and caps” on page 166
SC-P8500D Series/SC-T7700D Series User's Guide
Introduction
14
Control panel
AAuthentication system switching button
Lit when an authentication system is connected.
Press to switch the authentication system.
BHome button
Press this button while a menu is displayed to
return to the Home screen. The light is off when it
cannot be used during operations such as paper
feeding.
CP button (power button)
DBack button (authentication system only)
Lit when an authentication system is connected.
EControl panel
This is a touch panel to display the printer's status,
menus, error messages, and so on.
FAlert lamp
Turns on to notify you when an error has
occurred. You can check the details of the error on
the control panel.
Gy button (stop button)
Press to stop operations.
HInformation button
You can check the status of the printer by viewing
consumable information and the list of messages.
You can also check the job history.
IAuthentication system logout button
Lit when an authentication system is connected.
Press to log out of the authentication system.
SC-P8500D Series/SC-T7700D Series User's Guide
Introduction
15
Home screen operations
The home screen varies depending on the printer
model. You can also switch the home screen using the
screen switching button.
AMenu
Allows you to make paper settings, printer settings,
and perform printer maintenance. See the
following for a list of the menus.
U “Menu List” on page 125
BInformation display area
Displays the printer's status, error messages, and so
on.
CPaper loading information
Displays paper information for the loaded paper.
DReserve Paper Switching
Press during printing to switch to the paper from
the selected paper source to use it for the next
page. You can select this when there is no paper
loaded in either paper source. Press during
printing to display the Paper Setting screen.
EDisplays the ink levels
Displays the amount of ink remaining in the ink
cartridges.
The abbreviation below the bar indicates the ink
color.
PK : Photo Black
MK : Matte Black
Y : Yellow
M:Magenta
C:Cyan
GY : Gray (SC-P8500D Series only)
R : Red (SC-T7700D Series only)
When is displayed, the corresponding ink car-
tridge is running low. Press the display area to
check the ink cartridge model number.
FDisplays the amount of space remaining in the
Borderless Maintenance Box.
Displays the approximate amount of available
space in the Borderless Maintenance Box for
borderless printing. When is displayed, the
amount of empty space in the Borderless
Maintenance Box is low. Press the display area to
check the Borderless Maintenance Box model
number.
GDisplays the amount of space remaining in the
Maintenance Box
Displays the approximate amount of available
space in the Maintenance Box. When is
displayed, the amount of empty space in the
Maintenance Box is low. Press the display area to
check the Maintenance Box model number.
HPaper Release
SC-P8500D Series/SC-T7700D Series User's Guide
Introduction
16
Releases the paper allowing you to pull it out.
This is disabled during paper feeding or printing.
INetwork icon
The network connection status is indicated by an
icon as shown below.
Pressing the icon allows you to switch the network
connection status.
U “Changing the Network Connection Methods”
on page 37
Not connected to a wired LAN or the
wired LAN or wireless LAN not set.
Connected to a wired LAN.
Wireless LAN (Wi-Fi) is disabled.
Searching for SSID, IP address not set,
or signal strength is 0 or poor.
Connected to a wireless LAN (Wi-Fi).
The number of lines indicates the
signal strength. The more lines there
are, the better the signal strength.
Wi-Fi Direct (simple AP) connection is
disabled.
Wi-Fi Direct (simple AP) connection is
enabled.
JMaintenance
You can check and clean the print head nozzles,
replace consumables, and clean parts.
KSwitch screens
You can switch the Home screen display.
LInside Light
You can turn the internal lighting on or off. Turn
on the internal light when you want to check the
print as it is being printed.
MFeed/Cut Paper
When roll paper is loaded, you can perform paper
feed adjustments, cut the paper, and make cutting
settings.
NPaper Setting menu button
Press this button when loading, removing, setting,
or adjusting paper.
OFolder printing
You can print a file from a shared folder on the
network that has been setup in advance.
U “Printing Files in a Shared Folder (Folder
Printing)” on page 108
PFolder Settings
Displayed when the optional SSD unit is installed.
You can make storage settings which allow you to
store documents in the SSD unit and print them
when needed.
SC-P8500D Series/SC-T7700D Series User's Guide
Introduction
17
Features
The main features of this printer are described below.
Realizing High Resolution
The newly developed ink technology provides high
definition for photo, fine art, and proofing paper.
New print head design
Our new print heads are equipped with a 2.64 inch
integrated precision core μTFP head with a staggered
array, and we have adopted a resolution of 300 dpi for
optimal printing.
A variety of black and color inks
As well as the three basic ink colors, the SC-P8500D
Series has gray ink and the SC-T7700D Series has red
ink.
Black ink with the following features has also been
installed.
Two types of black ink to suit your
printing purposes
The printer automatically switches between two types
of black ink to suit the paper type being used; Photo
Black which realizes a smooth, professional finish on
glossy paper and Matte Black which increases black
optical density using matte paper.
Notes on Usage and
Storage
Installation space
Make sure that you secure the following space, clear of
any other objects, so that paper ejection and
consumable replacement are not obstructed.
W 1848 mm *1: You need 75 mm of space when
replacing the Maintenance Box.
D 499 mm *2: You need 631 mm of space when
opening or closing the roll2 unit.
*3: You need up to 4,000 mm of
space when feeding cut sheets/
poster board.
H 975 mm *4: You need 195 mm of space when
opening or closing the printer cover.
Notes when using the printer
Note the following points when using this printer to
avoid breakdowns, malfunctions, and print quality
decline.
When using the printer, observe the operating
temperature and humidity range described in the
"Specifications Table".
U “Specifications Table” on page 202
Even when the conditions above are met, you may
not be able to print properly if the environmental
conditions are not suitable for the paper. Be sure
to use the printer in an environment where the
paper's requirements are met. For more details,
see the documentation supplied with the paper.
Also, when operating in dry areas, air conditioned
environment, or under direct sunlight, maintain
the appropriate humidity.
SC-P8500D Series/SC-T7700D Series User's Guide
Introduction
18
Avoid using the printer in locations with heat
sources or that are exposed to direct draughts
from ventilators or air conditioners. Failure to
observe this precaution could result in the print
head nozzles drying and clogging.
The print head may not be capped (i.e., may not
move to the right-hand side) if an error occurs
and the printer is turned off without first
resolving the error. Capping is a function for
automatically covering the print head with a cap
(lid) to prevent the print head from drying out. In
this case, turn on the power and wait a while until
capping is performed automatically.
When the power is on, do not remove the power
plug or cut the power at the breaker. The print
head may not be capped properly. In this case,
turn on the power and wait a while until capping
is performed automatically.
Even when the printer is not in use, some ink will
be consumed by head cleaning and other
maintenance operations needed to keep the print
head in good condition.
Notes when not using the printer
If you are not using it, note the following points when
storing the printer. If it is not stored correctly, you
may not be able to print properly the next time it is used.
If you do not print for a long time, the print head
nozzles may become clogged. We recommend
that you print once a week to prevent the print
head from clogging.
The roller may leave an impression on paper that
is left in the printer. This can also cause wavy or
curled paper resulting in paper feeding problems
or the print head could be scratched. Remove any
paper when storing.
Store the printer after confirming that the print
head has been capped (the print head is
positioned at the far right). If the print head is left
uncapped for a long time, the print quality may
decline.
Note:
If the print head is not capped, turn the printer on, and
then turn it off.
To prevent the accumulation of dust and other
foreign matter in the printer, close all covers
before placing it in storage.
If the printer will be not be used for an extended
period, protect it with an anti-static cloth or other
cover.
The print head nozzles are very small, and they
can become clogged easily if fine dust gets on the
print head, and you may not be able to print
properly.
When turned on after an extended period of
disuse, the printer may automatically perform
head cleaning to ensure print quality.
U “Print Head Maintenance” on page 143
Notes when using the control
panel
Touch the panel with your finger. It will only
react when you touch it with your finger.
It may not react when operated with something
other than a finger, when operated with wet
fingers or gloved hands, or when operated when
there is a protective sheet or sticker on the panel.
Do not operate with sharp objects such as
ballpoint pens or mechanical pencils. Doing so
could damage the control panel.
If the panel gets dirty, wipe it with a soft cloth. If
the panel is particularly dirty, dampen the cloth
with water containing a small amount of neutral
detergent, firmly wring the cloth dry before using
it to wipe the panel, and then finish by wiping
with a soft, dry cloth. Never use volatile chemicals
such as thinner, benzene, or alcohol. Doing so
could damage the surface of the control panel.
Do not use in an environment that is subject to
sudden changes in temperature or humidity.
Condensation may form inside the panel, causing
a decline in performance.
Some pixels on the screen may not light up or
may light up constantly. Also, due to the
characteristics of the liquid crystal display,
uneven brightness may occur, but this is not a
malfunction.
SC-P8500D Series/SC-T7700D Series User's Guide
Introduction
19
Notes on handling ink cartridges
Note the following points when handling ink
cartridges to maintain good print quality.
The supplied ink cartridges and Maintenance
Boxes are for use during the initial charging.
Prepare replacement ink cartridges and
Maintenance Boxes in advance.
We recommend that ink cartridges be stored at
room temperature out of direct sunlight and used
before the expiry date printed on the packaging.
To ensure good results, we recommend that all
the ink in the cartridge be used within a year of
installation.
Ink cartridges that have been stored at low
temperatures for an extended period should be
allowed to return to room temperature over a
period of four hours.
Do not touch the IC chips on the ink cartridges.
You may not be able to print properly.
Install ink cartridges into all slots. You cannot
print if any of the slots are empty.
Do not leave the printer without ink cartridges
installed. The ink in the printer will dry out and
the printer will not function as expected. Leave
ink cartridges in all slots even while you do not
use the printer.
The ink level and other data are stored in the IC
chip, allowing cartridges to be used after being
removed and replaced.
To avoid getting dirt on the ink supply port, store
the removed ink cartridge properly. The ink
supply port has a valve in it so it does not need to
be capped.
Removed ink cartridges may have ink around the
ink supply port, so be careful not to get any ink
on the surrounding area when removing the
cartridges.
To maintain the quality of the print head, this
printer stops printing before ink cartridges are
completely expended.
Although the ink cartridges may contain recycled
materials, this does not affect printer function or
performance.
Do not dismantle or remodel ink cartridges. You
may not be able to print properly.
Do not drop or otherwise subject an ink cartridge
to a strong impact. Ink may leak from the cartridge.
Notes on handling paper
Note the following points when handling and storing
the paper. If the paper is not in good condition, print
quality may decline.
Check the documentation supplied with each paper.
Notes on Handling
Use Epson special media under normal room
conditions (temperature: 15 to 25°C, humidity: 40
to 60%).
Do not fold the paper or scratch the surface of the
paper.
Avoid touching the printable surface of the paper
with your bare hands. Moisture and oils from
your hands can affect print quality.
Handle paper by the edges. We recommend
wearing cotton gloves.
Changes in temperature and humidity may cause
paper to become wavy or curled. Check the
following points.
Load the paper just before printing.
Do not use wavy or curled paper.
For roll paper, cut off the wavy or curled
parts and then load it again.
For cut sheets, use new paper.
Do not wet the paper.
Do not throw away the paper packaging as you
can use it for storing the paper.
Avoid locations that are subject to direct sunlight,
excessive heat, or humidity.
SC-P8500D Series/SC-T7700D Series User's Guide
Introduction
20
Keep cut sheets in their original package after
opening, and keep them in a flat place.
Remove roll paper that is not in use from the
printer. Rewind it correctly and then store it in
the original packaging that came with the roll
paper. If you leave the roll paper in the printer for
a long time, its quality may decline.
Notes on handling printed paper
To maintain long lasting, high quality print results,
note the following points.
Do not rub or scratch the printed surface. If they
are rubbed or scratched, the ink may peel off.
Do not touch the printed surface, as this may
remove the ink.
After printing, make sure the print outs are
completely dry, and do not stack or fold the
paper. Otherwise, the color may change where
they touch (leaves a mark). These marks will
disappear if they are separated immediately and
dried; however, they will remain if not separated.
If you put the print outs in an album before they
are completely dry, they may be blurred.
Do not use a dryer to dry the print outs.
Avoid direct sunlight.
Prevent color distortion while displaying or
storing the print outs by following the
instructions in the paper's documentation.
Note:
Typically, print outs and photos fade over time (color
distortion) due to the effects of light and various
constituents in the air. This also applies to Epson
special media. However, with the correct storage
method, the degree of color distortion can be minimized.
See the documentation supplied with Epson special
media for detailed information on handling the
paper after printing.
The colors of photos, posters, and other printed
materials appear different under different lighting
conditions (light sources
*
). The colors of print outs
from this printer may also appear different under
different light sources.
* Light sources include sunlight, fluorescent light,
incandescent light, and other types.
Saving Power
The printer enters sleep mode or turns off
automatically if no operations are performed for a set
period. You can adjust the time before power
management is applied.
Any increase will affect the product’s energy
efficiency.
Please consider the environment before making any
changes.
Sleep mode
The printer enters sleep mode when there are no
errors, no print jobs being received, and no control
panel or other operations performed. When the
printer enters sleep mode, the control panel's screen
turns off and the internal motors and other parts
switch off to consume less power.
Sleep mode is cleared if a print job is received or a
button on the control panel is pressed.
You can set the time before entering sleep mode from
1 to 120 minutes. At default settings, the printer enters
sleep mode if no operations are performed for 15
minutes. You can change the Sleep Timer in “General
Settings”.
U “General Settings” on page 132
Note:
When the printer enters sleep mode, the control panel's
screen goes blank as if the power has been turned off,
but the power light remains on.
SC-P8500D Series/SC-T7700D Series User's Guide
Introduction
21
Power Off Timer
The printer is equipped with a Power Off Timer
option that automatically turns the printer off if no
errors occur, no print jobs are received, and no
control panel or other operations are performed for a
set period of time. You can set the time until the
printer automatically turns off from 30 minutes to 12
hours.
The factory default setting is Off. You can perform
Power Off Timer from the “General Settings” menu.
U “General Settings” on page 132
SC-P8500D Series/SC-T7700D Series User's Guide
Introduction
22
Introducing the Software
Supplied Software
The following table shows the software supplied.
Windows versions are provided on the software disc supplied. If you are using a Mac or a computer without a
disc-drive, you can download and install the software from the following link: https://epson.sn.
For details on the various software, see the online help of each software or the Administrator's Guide (online manual).
Note:
Convenient software compatible with this printer is introduced on the Epson website. Please check the information from
the following link.
https://www.epson.com
Software Name Function
Printer Driver Install the printer driver to take full advantage of the functionality of this printer when
printing.
PS printer driver Use this printer driver when printing using the Adobe
®
PostScript
®
3
expansion
unit. The Adobe
®
PostScript
®
3
expansion unit is included on the CD supplied.
PS Folder This software allows you to print without using any other applications by simply
dragging and dropping the corresponding file onto the PS Folder icon. The Adobe
®
PostScript
®
3
expansion unit is included on the CD supplied.
Epson Software Updater Software to check whether there is any software update information and then notify
you and install the software if an update is available. It allows you to update the
firmware and already installed software of the printer.
U “Updating Software or Installing Additional Software” on page 34
LFP Print Plug-In for Office
(Windows only)
Plug-in software for Microsoft Office applications (Word, Excel, and PowerPoint).
Installing this plug-in displays ribbon items in Office applications that give quick access
to horizontal and vertical banner printing and enlarged printing.
It can be installed by selecting it in the Install more screen when installing the software.
You can also install it later with Epson Software Updater.
The supported Microsoft versions are shown below.
Office 2003/Office 2007/Office 2010/Office 2013/Office 2016/Office 2019
Epson Edge Dashboard
*
Convenient software for administrating multiple printers. This enables confirmation in a
list of the status of printers registered for monitoring. You can also easily copy custom
paper settings on one printer to multiple other printers.
U “Starting Procedure” on page 33
U “Closing Procedure” on page 33
SC-P8500D Series/SC-T7700D Series User's Guide
Introducing the Software
23
Software Name Function
Epson Media Installer This is a tool for adding paper information to the printer or printer driver.
If you are using Windows, you can start this tool from the printer driver.
If you are using Mac, you can start this tool from /Applications/Epson Software/Epson
Utilities/Epson Media Installer.app.
U “Using Epson Media Installer” on page 25
EpsonNet Config SE Software to configure the initial settings of the network or change the settings of the
network in bulk when installing or relocating Epson printers and scanners.
EpsonNet Config SE is not installed automatically. Download it from the Epson website
and then install it if necessary.
https://www.epson.com
For Windows, you can install the software from the following folder on the supplied
software disc.
\\Network\EpsonNetConfig
U Administrator's Guide
*Download software from the Internet, and install. Connect your computer to the Internet and install the software.
Pre-installed Software
This software is pre-installed on the printer. You can start it from a web browser via a network.
Software Name Function
Web Config You can configure the network security settings from Web Config. It also provides an
e-mail notification function to inform you when errors and so on occur in the printer.
U “Using Web Config” on page 32
SC-P8500D Series/SC-T7700D Series User's Guide
Introducing the Software
24
Using Epson Media
Installer
This section provides a summary of the Epson Media
Installer features and basic operations.
Epson Media Installer allows you to add paper
information from the Internet. You can also edit the
paper information you have added.
Paper information, including ICC profiles, print
modes, and print control parameters, is downloaded
from servers. Downloaded paper information is saved
in the printer driver or the printer.
Starting Procedure
Use one of the following methods to start Epson
Media Installer.
Printer driver (Windows)
For Mac
Start Epson Media Installer.
/Applications/Epson Software/Epson Utilities/ Epson
Media Installer.app
Note:
You need to download software from the Internet to
start Epson Media Installer without using Epson Edge
Dashboard or the printer.
See the following for more information.
U “Introducing the Software” on page 23
Epson Edge Dashboard
SC-P8500D Series/SC-T7700D Series User's Guide
Introducing the Software
25
Configuration of main screen
One of the following screens is displayed when you start Epson Media Installer. Click the screen name at the top of
the screen to switch screens.
Media Management screen
Media Download screen
The configuration and functions of the screens are shown below.
Media Management screen
Displays paper information stored on the selected printer.
However, paper information set in Custom Paper Setting on the printer's control panel is not displayed.
Names of parts Function
A
Media operation area You can perform the following operations on the paper information selected in the
media list (C).
(Copy Media): Makes a copy of the selected paper information and saves it in
the printer or the printer driver.
(Edit): Changes the settings for the selected paper information. If the settings
can be changed, the Edit Media Settings screen is displayed.
U “Edit Media Settings Screen Configuration” on page 29
(Delete): Deletes the selected paper information from the printer or the printer
driver.
(Import from File): Imports a paper information file. You can only import one
file at a time.
(Export to File): Exports selected paper information to a file. You can only
export one file at a time.
SC-P8500D Series/SC-T7700D Series User's Guide
Introducing the Software
26
Names of parts Function
B
Printer Select the printer for which you want to display the paper information.
C
Media List Displays paper information stored on the printer selected in Printer (B) as a list.
The following explains the display contents of each column.
Media Type
Displays the paper information for each media type. The order in which media
types are displayed is the same as on the printer's control panel.
Media Name
Paper information copied using (Copy Media) has the word "(Copy)"
displayed at the end of the name.
Notifications
When additional information is available, is displayed. Click it to view the
information.
Status
Registered: Paper information that has been downloaded to Epson Media
Installer, and saved to the printer or the printer driver.
Not Acquired: Paper information that has not been downloaded to Epson
Media Installer, but has been saved to the printer or the printer driver. You can
print on Epson Special Media even if the status is Not Acquired.
Editable
is displayed for paper information with settings that can be changed.
Removable
Is displayed for paper information that can be deleted.
D
Refresh button Click this if paper information you added previously is not displayed in the printer
driver.
Media Download screen
Download paper information from the server and register it to your printer, printer driver, and so on.
SC-P8500D Series/SC-T7700D Series User's Guide
Introducing the Software
27
Names of parts Function
A
Search conditions area To narrow down the paper information displayed in the media list (B), specify the
conditions and click Search.
B
Media List Paper information that meets the search conditions specified in the search
conditions area (A) is displayed.
The following explains the display contents of Notifications and Status.
Notifications
When additional information is available, is displayed. Click it to view the
information.
Status
Registered: Paper information that has been downloaded to Epson Media
Installer, and saved to the printer or the printer driver.
Update Available: Paper information on the server has been updated.
When you download the paper information again, the latest paper
information is saved to the printer or the printer driver.
Not Registered: Paper information has not been saved to the printer or the
printer driver.
Not Acquired: Paper information has not been downloaded to Epson
Media Installer.
C
Download and Register button Download the selected paper information from the server and save it to the printer
or the printer driver.
SC-P8500D Series/SC-T7700D Series User's Guide
Introducing the Software
28
Edit Media Settings Screen Configuration
Change the paper information settings on the Edit Media Settings screen.
The following are the main setting items.
Item Function
A
Media Setting Name You can change the media name to any name you want.
B
Media Type You can change the type of paper information. This change is reflected in the
printer driver's display and the printer's control panel.
C
Platen Gap Select a wider setting if print results are scratched or smudged.
D
Drying Time You can set the drying time for each print head movement (pass) or the drying
time for each page.
E
Roll Tension Adjust this when paper gets wrinkled during printing.
F
Paper Suction Thin or soft paper may not be fed correctly. If this occurs, reduce the setting value.
G
Skew Reduction Select this to reduce paper skew while feeding.
H
Paper Thickness Set the thickness of the paper.
SC-P8500D Series/SC-T7700D Series User's Guide
Introducing the Software
29
Item Function
I
ICC Profile Click Browse to change the ICC profile. You can set RGB Profile and CMYK Profile.
When printing using the printer driver, set RGB Profile.
When printing using a software RIP, set the color mode profile that is
supported by your RIP to either RGB Profile or CMYK Profile.
J
PS unit print settings Displayed when the Adobe
®
PostScript
®
3
expansion unit is installed. Sets the
print settings when using the Adobe
®
PostScript
®
3
expansion unit.
Ink Density Set the ink density for printing using the PS Folder. When printing from the
Adobe
®
PostScript
®
3
expansion unit without using the PS Folder, the ink
density set in the PS printer driver is applied.
See the following for details on the PS Folder.
U “Adobe
®
PostScript
®
3
Expansion Unit User’s Guide”
ICC Profile Set the ICC profile when printing from the Adobe
®
PostScript
®
3
extension unit.
Select one of the following.
Use the same profile as the printer driver
The profile set as the RGB Profile for the ICC Profile (I) is used as the ICC
profile when printing from the Adobe
®
PostScript
®
3
expansion unit. This
cannot be selected if the RGB Profile is blank, so set the RGB Profile first.
Set the profile for PS unit
Select this when the CMYK profile is used as the ICC profile when printing from
the Adobe
®
PostScript
®
3
expansion unit. Click Browse to set the profile.
K
Roll Core Diameter Set the paper core size for the roll paper being loaded.
L
Paper Feed Offset Optimizes the paper feed when printing. By adjusting the gap between the data
size and the print size, you can reduce the chance of banding (horizontal banding)
or uneven colors.
Example of entering settings
When printing at a data size of 100 mm and a print size of 101 mm, the offset is
1.0%. Therefore, you would enter a value of -1.0%.
M
Paper Size Check Select this to automatically detect the width of the loaded paper.
N
Lateral Feed Adjustment Select this to correct differences in the left or right of the paper feed. The printer
does not support this function.
O
Margins If the margin at the leading edge of the paper is small, colors may be uneven
depending on the paper and printing environment. If this occurs, print a larger
margin at the leading edge of the paper.
See the following for details on making settings other than the above.
U “Paper Setting” on page 125
SC-P8500D Series/SC-T7700D Series User's Guide
Introducing the Software
30
Adding Paper Information
See the following for details on how to add paper
information to the printer or printer driver using
Epson Media Installer.
U “Adding Paper Information” on page 55
Editing Paper Information
See the following for details on how to edit paper
information that has been added.
U “Editing Paper Information” on page 56
Sharing Paper Information with
Multiple Computers
This section explains how to share paper information
that was added/edited using Epson Media Installer
between computers when multiple computers are
connected to one printer.
For example, you can connect computer [A] and
computer [B] to one printer and then add/edit paper
information in Epson Media Installer on computer
[A]. In this case, the added/edited paper information
is displayed in the Epson Media Installer on computer
[B], but the added/edited paper information is not
displayed in the printer driver on [B]. To display the
added/edited paper information in the printer driver
for [B], share the paper information between the
computers.
Sharing added paper information
A
Start Epson Media Installer on one of the
computers connected to the same printer and
add the paper information.
U “Adding Paper Information” on page 55
B
Start Epson Media Installer on a different
computer than in step 1, and then click Media
Download.
C
Select the same paper information that you
added in step 1, and then click Download and
Register.
Paper information is added to the paper type
for the printer driver on this computer.
When three or more computers are connected
to one printer, repeat steps 2 to 3 for each
computer.
Sharing edited paper information
A
Start Epson Media Installer on one of the
computers connected to the same printer and
edit the paper information.
U “Editing Paper Information” on page 56
B
Click Media Management, select the paper
information you edited in step 1, and then click
(Export).
C
Select the save location, and then save the file.
The saved file has the extension .emy.
D
Start Epson Media Installer on a different
computer than in steps 1 to 3, and then click
Media Management.
SC-P8500D Series/SC-T7700D Series User's Guide
Introducing the Software
31
E
Click (Import).
The Open screen is displayed.
F
Select the file you saved in step 3, and then click
Open.
The file extension is (.emy.
If there are no files displayed with the
extension .emy, select EMY File(*.emy) from
the drop-down menu to the right of the File
Name.
Paper information is added to the paper type
for the printer driver on this computer.
When three or more computers are connected
to one printer, repeat steps 4 to 6 for each
computer.
Using Web Config
Provides an overview of starting the software and the
functions provided.
Starting Procedure
Start the software from a web browser on a computer
or smart device that is connected to the same network
as the printer.
A
Check the IP address of the printer.
Press on the Home screen, select the
connected network, and check the IP address.
Note:
The IP address can also be checked by printing a
network connection check report. A report can be
printed by touching the following in order from
the Home screen.
Menu - General Settings - Network Settings -
Connection Check
B
Start a Web browser on a computer or smart
device connected to the printer via the network.
C
Enter the IP address of the printer in the
address bar of the Web browser and press the
Enter or Return key.
Format:
IPv4: http://IP address of printer/
IPv6: http://[IP address of printer]/
Example:
IPv4: http://192.168.100.201/
IPv6: http://[2001:db8::1000:1]/
Note:
The initial value for the administrator user name
is blank (nothing entered), and the initial value
for the administrator password is the product’s
serial number. Check the product’s serial number
on the label on the printer.
Closing Procedure
Close the Web browser.
SC-P8500D Series/SC-T7700D Series User's Guide
Introducing the Software
32
Function Summary
This section introduces the main functions of Web
Config. See the Administrator's Guide for more details.
Main Functions
Check the printer's status, such as the remaining
amount of ink.
Check and update the printer's firmware version.
Configure the printer's network settings and
advanced security settings, such as SSL/TLS
communication, IPsec/IP filtering, and
IEEE802.1X, which cannot be configured with the
printer alone.
Edit the custom paper settings and export and
import the settings.
The custom paper settings registered in Menu -
General Settings - Printer Settings - Custom
Paper Setting of the printer can be changed as
well as exported to a file and then imported
(registered) to another printer. This is convenient
when you install multiple printers and want to use
common custom paper settings for them.
You can print by simply selecting the file you
want to print, and then uploading it to the printer.
Using Epson Edge
Dashboard
Starting Procedure
Epson Edge Dashboard is a Web application that
resides on your computer. When you start your
computer, Epson Edge Dashboard starts automatically
and is always running.
A
Display the screen using the following method.
Windows
Click the Epson Edge Dashboard icon on the
desktop taskbar, and then select Show Epson
Edge Dashboard.
You can also click Start - All Programs (or
Programs) - Epson Software - Epson Edge
Dashboard.
Mac
Click the Epson Edge Dashboard icon on the
menu bar of the desktop, and then select Show
Epson Edge Dashboard.
B
The Epson Edge Dashboard screen is displayed.
For details, see the Epson Edge Dashboard help.
Closing Procedure
Close the web browser and close the Epson Edge
Dashboard screen display. Since Epson Edge
Dashboard is a resident software, it does not stop
running.
SC-P8500D Series/SC-T7700D Series User's Guide
Introducing the Software
33
Using EPSON Software
Updater
Checking software update
availability
A
Check the following status.
The computer is connected to the Internet.
The printer and the computer can
communicate.
B
Start EPSON Software Updater.
Windows 8.1
Enter the software name in the search charm,
and select the icon displayed.
Windows 10
Click the start button, and then click All
Programs - Epson Software - EPSON
Software Updater.
Mac
Click Go - Applications - Epson Software -
EPSON Software Updater.
Note:
In Windows, you can also start by clicking the
printer icon on the desktop toolbar and selecting
Software Update.
C
Update the software and manuals.
Follow the on-screen instructions to continue.
c
Important:
Do not turn off the computer or printer while
updating.
Note:
Software that is not displayed in the list cannot be
updated by EPSON Software Updater. Check the
latest versions of software on the Epson website.
https://www.epson.com
Receiving update notifications
A
Start EPSON Software Updater.
B
Click Auto upload settings.
C
Select the interval to perform the update check
in the Interval to Check field of the printer and
then click OK.
Updating Software or
Installing Additional
Software
When you install the software during setup as
described in the Setup Guide, Epson Software Updater
is installed. Epson Software Updater allows you to
update the firmware and already installed software of
the printer, and install additional software compatible
with the printer.
Note:
The software is updated as needed for greater
convenience and more robust functionality. We
recommend setting to receive update notifications with
Epson Software Updater and updating the software as
soon as possible when there is a notification.
Checking software update
availability
A
Check the following status.
The computer is connected to the Internet.
The printer and the computer can
communicate.
B
Start Epson Software Updater.
Windows
Display the list of all the programs and then
click Epson Software Updater in the Epson
Software folder.
SC-P8500D Series/SC-T7700D Series User's Guide
Introducing the Software
34
Note:
If you press the Windows key (key with
Windows logo mark) on the keyboard and
then type the software name in the search
box of the displayed window, the software
appears immediately.
The software can also be started by clicking
the printer icon on the Taskbar of the
desktop and then selecting Software Update.
Mac
Click Go - Applications - Epson Software -
EPSON Software Updater.
C
Update the software and manuals.
Follow the on-screen instructions to continue.
c
Important:
Do not turn off the computer or printer while
updating.
Note:
Software that is not displayed in the list cannot
be updated by Epson Software Updater. Check
the latest versions of software on the Epson website.
Also, if you are using Windows Server OS, you
cannot use Epson Software Updater to install the
software. Download the software from the Epson
website.
https://www.epson.com
Receiving update notifications
Windows
A
Start Epson Software Updater.
B
Click Auto upload settings.
C
Select the interval to perform the update check
in the Interval to Check field of the printer and
then click OK.
Mac
The software is set by default to check and notify
whether there are updates every 30 days.
Uninstalling Software
Windows
c
Important:
You must log in as an Administrator.
Enter the administrator password when
prompted and then proceed with the
remainder of the operation.
A
Turn off the printer, and unplug the interface
cable.
B
Close all applications running on your computer.
C
From Control Panel, click Programs -
Uninstall a program.
D
Select the software you want to remove and
then click Uninstall/Change (or Change/
Remove / Add/Remove).
You can remove the printer driver and EPSON
Status Monitor 3 by selecting EPSON
SC-XXXXX Printer Uninstall.
SC-P8500D Series/SC-T7700D Series User's Guide
Introducing the Software
35
E
Select the target printer icon, and then click OK.
F
Follow the on-screen instructions to continue.
When the delete confirmation message
appears, click Yes.
Restart the computer if you are reinstalling the printer
driver.
Mac
When reinstalling or upgrading the printer driver or
other software, follow the steps below to uninstall the
target software first.
Printer Driver
Use the Uninstaller.
Downloading the Uninstaller
Download the “Uninstaller” from the Epson website.
https://www.epson.com
Procedure
After downloading the “Uninstaller”, follow the
instructions on the Epson website.
Other Software
Drag and drop the folder with the software name from
the Applications folder into Trash to delete.
SC-P8500D Series/SC-T7700D Series User's Guide
Introducing the Software
36
Changing the
Network Connection
Methods
The printer can connect to a wired LAN or a wireless
LAN. Furthermore, it also supports Wi-Fi Direct
(Simple AP) which allows a smart device or other
device to directly connect wirelessly with the printer
even when there is no wired LAN or wireless LAN
environment.
The printer cannot connect to a wired LAN and
wireless LAN at the same time. A Wi-Fi Direct
connection is possible regardless of whether or not the
printer is connected to a network.
This section describes the procedures to use to switch
the connection method.
Note:
See the Administrator's Guide (online manual) for
details on the network settings.
Switching to Wired LAN
A
Press on the Home screen.
Note:
The shape and color of the icon differ depending
on the connection status.
U “Home screen operations” on page 16
B
Press Description.
C
Press Wired LAN Connection Method.
D
The process to disable the wireless LAN
connection with the access point starts. Wait
until the The Wi-Fi connection is disabled.
message is displayed.
E
Connect your router and the printer with a
LAN cable.
See the following for the location of the
printer's LAN port.
U “Back” on page 13
Switching to Wireless LAN
The SSID (network name) and password of the access
point to which the printer is to be connected are
required. Confirm them in advance. The printer can
be connected to a wireless LAN while the LAN cable is
still connected.
Note:
If your access point supports WPS (Wi-Fi Protected
Setup), the printer can be connected using Push
Button Setup(WPS) or PIN Code Setup(WPS)
without using an SSID and password.
A
Press on the Home screen.
Note:
The shape and color of the icon differ depending
on the connection status.
U “Home screen operations” on page 16
B
Press Router.
C
Press Start Setup.
Details of the wired LAN connection status are
displayed.
D
Press Change to Wi-Fi connection., check the
displayed message, and then press Yes.
E
Press Wi-Fi Setup Wizard.
F
Select the desired SSID.
If the desired SSID is not displayed, press
Search Again to update the list. If it is still not
displayed, press Enter Manually and directly
enter the SSID.
SC-P8500D Series/SC-T7700D Series User's Guide
Changing the Network Connection Methods
37
G
Press Enter Password and enter the password.
Note:
Differentiate between uppercase and
lowercase when entering the password.
If the SSID was entered directly, set
Password to Available before entering the
password.
H
When input is finished, press OK.
I
Check the settings and then press Start Setup.
J
Press OK to finish the procedure.
If the connection fails, select Print Check
Report to print a network connection check
report. You can check the action to take in the
report.
K
Close the Network Connection Settings screen.
Directly Connecting
Wirelessly (Wi-Fi Direct)
A direct connection with the printer can be
established temporarily when, for example, the printer
is not connected to a network or you do not have
permission to log on to the network.
Wi-Fi Direct is disabled by default. The following
describes the procedure from enabling Wi-Fi Direct to
connecting.
Note:
The printer can connect with up to four smart devices
or computers at the same time. If you want to connect
another device when there are already four devices
connected, disconnect the connection to the printer
from a device that is already connected.
A
Press on the Home screen.
Note:
The shape and color of the icon differ depending
on the connection status.
U “Home screen operations” on page 16
B
Press Wi-Fi Direct.
When Wi-Fi Direct is already enabled, the
network (SSID), password, number of
connected devices, and so on are displayed. Go
to step 5.
Note:
If a part of the displayed network (SSID) or
device name, and so on cannot be seen because it
is cut off at the right edge of the screen, press the
corresponding item to display the entire setting
value.
C
Press Start Setup.
D
Press Start Setup.
Wi-Fi Direct is enabled, and the network
(SSID) and password are displayed.
E
Open the Wi-Fi setting screen on the device
you want to connect with the printer, select the
SSID displayed on the screen of the printer, and
enter the password just as it is displayed on the
screen.
F
When a connection is established, press Close
to finish the procedure.
G
Press Close on the screen of the printer to close
the network connection settings screen.
When the printer driver is installed on the connected
device, you can print using the printer driver.
Note:
When you turn off the power of the printer, the
connections with connected devices are all
disconnected. To reconnect after turning the printer
back on, perform the procedure again from step 1.
SC-P8500D Series/SC-T7700D Series User's Guide
Changing the Network Connection Methods
38
Basic Operations
Notes on Loading the
Paper
Caution:
Do not rub the edges of the paper with your
hands. The edges of the paper are thin and sharp
and could cause an injury.
Do not load roll paper with the right and left edges
uneven
Loading roll paper with the right and left edges
uneven may cause paper feeding problems or paper
meandering may occur during printing. Rewind the
paper to make the edges even before using roll paper
or use roll paper with no problem.
Do not load curled paper
Loading curled paper may cause paper jams or soiled
prints. Flatten the paper before use by bending it in
the opposite way or use paper with no problem.
Unsupported paper
Do not use paper that is wavy, torn, cut, folded, too
thick, too thin, has a sticker affixed, etc. Doing so may
cause paper jams or soiled prints. See the following for
paper supported by the printer.
U “Epson Special Media Table” on page 182
U “Supported Commercially Available Paper” on
page 191
Loading and Removing
the Roll Paper
Loading Roll 1
A
Turn on the printer.
B
Set the paper support to the position shown in
the illustration.
Note:
Close the flap if it is open.
SC-P8500D Series/SC-T7700D Series User's Guide
Basic Operations
39
C
Raise the spindle lock lever.
D
Remove the spindle.
E
Remove the transparent media edge guide from
the spindle.
F
Attach or remove the core adapter according to
the core size of the roll paper to be loaded.
2-inch core
Remove the core adapters from the media edge
guides on both sides.
3-inch core
Attach the core adapters to the media edge
guides on both sides.
SC-P8500D Series/SC-T7700D Series User's Guide
Basic Operations
40
G
Insert the spindle with the roll paper facing the
direction shown in the illustration.
H
Attach the transparent media edge guide to the
spindle.
Attach them so that there are no gaps between
the roll paper and the media edge guides.
I
Place the spindle into the grooves with the
black media edge guide on the right.
J
Lower the spindle lock lever.
K
When printing a single sheet, pull out the paper
basket.
L
Make the paper settings.
U “Setting Loaded Paper” on page 53
Removing Roll 1
This section describes how to remove the roll paper
from the printer after printing.
If the roll paper is not cut, select Paper Setting - Roll
1 - Feed/Cut Paper and adjust the cutting position to
cut the roll paper.
A
If the paper basket is pulled out, remove the
printing paper and store the paper basket.
SC-P8500D Series/SC-T7700D Series User's Guide
Basic Operations
41
B
Select Paper Setting - Roll 1 - Remove.
Note:
You can also eject the roll paper by pressing the
Roll1 removal button.
C
Raise the spindle lock lever.
D
Remove the spindle.
E
Remove the transparent media edge guide from
the spindle.
F
Remove the roll paper from the spindle.
G
Attach the transparent media edge guide to the
spindle.
H
Place the spindle into the grooves with the
black media edge guide on the right.
I
Lower the spindle lock lever.
Loading Roll 2
A
Turn on the printer.
SC-P8500D Series/SC-T7700D Series User's Guide
Basic Operations
42
B
Set the paper support to the position shown in
the illustration.
Note:
Close the flap if it is open.
C
Raise the spindle lock lever.
D
Pull out the roll2 unit.
E
Remove the spindle.
F
Remove the transparent media edge guide from
the spindle.
SC-P8500D Series/SC-T7700D Series User's Guide
Basic Operations
43
G
Attach or remove the core adapter according to
the core size of the roll paper to be loaded.
2-inch core
Remove the core adapters from the media edge
guides on both sides.
3-inch core
Attach the core adapters to the media edge
guides on both sides.
H
Insert the spindle with the roll paper facing the
direction shown in the illustration.
I
Attach the transparent media edge guide to the
spindle.
Attach them so that there are no gaps between
the roll paper and the media edge guides.
J
Place the spindle into the grooves with the
black media edge guide on the right.
SC-P8500D Series/SC-T7700D Series User's Guide
Basic Operations
44
K
Return the roll2 unit.
L
Lower the spindle lock lever.
M
When printing a single sheet, pull out the paper
basket.
N
Make the paper settings.
U “Setting Loaded Paper” on page 53
Removing Roll 2
This section describes how to remove the roll paper
from the printer after printing. If the roll paper is not
cut, select Menu - Paper Setting - Roll 2 - Feed/Cut
Paper and adjust the cutting position to cut the roll
paper.
c
Important:
Do not pull out the roll2 unit while the paper is
loaded.
Otherwise, the paper may wrinkle when you
return the roll2 unit after it has been pulled out.
When returning the unit, slowly return the roll2
unit while taking-up the paper.
A
If the paper basket is pulled out, remove the
printing paper and store the paper basket.
B
Select Menu - Paper Setting - Roll 2 - Remove.
Note:
You can also eject the roll paper by pressing the
Roll2 removal button.
SC-P8500D Series/SC-T7700D Series User's Guide
Basic Operations
45
C
Raise the spindle lock lever.
D
Pull out the roll2 unit.
E
Remove the spindle.
F
Remove the transparent media edge guide from
the spindle.
G
Remove the roll paper from the spindle.
H
Attach the transparent media edge guide to the
spindle.
I
Place the spindle into the grooves with the
black media edge guide on the right.
J
Return the roll2 unit.
SC-P8500D Series/SC-T7700D Series User's Guide
Basic Operations
46
K
Lower the spindle lock lever.
Loading and Removing
Cut Sheets/Poster Board
Loading Cut Sheets
You can feed the paper from the front or the back. In
both cases, the paper is ejected from the front after
printing.
Set front feeding or rear feeding on the control panel.
Select the paper feed position from Menu - General
Settings - Printer Settings - Paper Source Settings -
Cut Sheet/Poster Board Paper Slot.
c
Important:
When printing cut sheets, make sure there is
enough space at the rear of the printer.
Feeding paper from the rear of the
printer
A
Turn on the printer.
B
Make the paper settings.
U “Setting Loaded Paper” on page 53
C
Set the paper support to the position shown in
the illustration.
Note:
Close the flap if it is open.
SC-P8500D Series/SC-T7700D Series User's Guide
Basic Operations
47
D
Go to the rear of the printer, align the paper
with the alignment position on the left side
with the side to be printed facing up.
E
Insert the paper straight into the printer to the
position shown in the illustration.
F
Pull out the paper basket.
Feeding paper from the front of the
printer
A
Turn on the printer.
B
Make the paper settings.
U “Setting Loaded Paper” on page 53
C
Set the paper support to the position shown in
the illustration.
SC-P8500D Series/SC-T7700D Series User's Guide
Basic Operations
48
Note:
Close the flap if it is open.
D
Align the paper with the alignment position on
the left side with the side to be printed facing up.
E
Insert the paper straight into the printer to the
position shown in the illustration.
c
Important:
Insert the paper making sure that it passes
under the internal rollers.
SC-P8500D Series/SC-T7700D Series User's Guide
Basic Operations
49
F
Pull out the paper basket.
Loading Poster Board
You can feed the paper from the front or the back. In
both cases, the paper is ejected from the front after
printing.
Set front feeding or rear feeding on the control panel.
Select the paper feed position from Menu - General
Settings - Printer Settings - Paper Source Settings -
Cut Sheet/Poster Board Paper Slot.
c
Important:
When printing poster board, make sure there
is enough space at the rear of the printer.
Feed poster board in a portrait orientation. If
you feed the paper in a landscape orientation,
the print quality may decline.
Feeding paper from the rear of the
printer
A
Turn on the printer.
B
Make the paper settings.
U “Setting Loaded Paper” on page 53
C
Set the paper support to the position shown in
the illustration.
Note:
Close the flap if it is open.
SC-P8500D Series/SC-T7700D Series User's Guide
Basic Operations
50
D
Go to the rear of the printer, align the paper
with the alignment position on the left side
with the side to be printed facing up.
E
Insert the paper straight into the printer to the
position shown in the illustration.
Feeding paper from the front of the
printer
A
Turn on the printer.
B
Make the paper settings.
U “Setting Loaded Paper” on page 53
C
Set the paper support to the position shown in
the illustration.
Note:
Close the flap if it is open.
SC-P8500D Series/SC-T7700D Series User's Guide
Basic Operations
51
D
Align the paper with the alignment position on
the left side with the side to be printed facing up.
E
Insert the paper straight into the printer to the
position shown in the illustration.
c
Important:
Insert the poster board making sure that it
passes under the internal rollers.
Removing Cut Sheets/Poster
Board
A
Select Menu - Paper Setting - Cut Sheet or
Poster Board - Remove.
B
While supporting the paper so that it does not
fall, press OK.
SC-P8500D Series/SC-T7700D Series User's Guide
Basic Operations
52
C
If the paper basket is pulled out, remove the
printing paper and store the paper basket.
Setting Loaded Paper
Set the paper type before you start printing. Not
setting a paper type that matches the loaded paper will
cause wrinkles, scuffing, uneven colors, and other
trouble.
Note:
Set the same settings in the printer driver as the
paper type you have set.
If the paper type settings on the control panel and
in the printer driver are different, the paper
settings in the printer driver take precedence.
However, if the paper type set on the control panel
is the same as the paper type saved in Custom
Paper Setting, the paper settings on the control
panel take priority.
See the following for more details on Custom
Paper Setting.
U “Make custom paper settings on the control
panel” on page 57
When using roll paper that is easily damaged,
select Menu - General Settings - Printer Settings -
Paper Source Settings - Roll Paper Setup - Auto
Loading - Off before loading the paper. See the
following for details on feeding roll paper manually.
U “Feeding Roll Paper Manually” on page 59
How to Set
A
Select the loaded paper in Menu - Paper
Setting.
B
Check that the loaded paper and the paper type
displayed on the screen match.
Roll Paper
Cut sheet/Poster board
If the paper type displayed does not match the
paper type that you have loaded, press Paper
Type to set the paper type.
See the following if the paper type you have
loaded is not displayed on the control panel.
U “When the paper type is not displayed on
the control panel or in the driver” on page 54
C
To manage the amount of roll paper remaining,
set Remaining Amount Management to On,
and then set Remaining Amount and
Remaining Alert.
SC-P8500D Series/SC-T7700D Series User's Guide
Basic Operations
53
Note:
When Manage Remaining Amount is set, a
barcode is printed on the leading edge of the
paper when you remove the roll paper. The next
time you load the roll paper, the amount
remaining and the paper type are set
automatically.
However, depending on the paper, the printer
may not be able to read the barcode.
D
For cut sheets/poster board, check that the
loaded paper and the paper size displayed on
the screen match.
If the loaded paper does not match the paper
size displayed on the screen, press Paper Size
to set the paper size.
E
Press OK on the paper setting screen to start
feeding the paper.
When the message "Ready to print." is
displayed on the Home screen, you can start
printing.
Note:
To make detailed paper settings such as the
platen gap, press Advanced Paper Settings, and
then set each item.
See the following for items you can set.
U “Menu List” on page 125
The advanced paper settings are saved for the
currently selected paper type.
When Roll Paper Setup - Auto Loading - Off
is selected, or if the roll paper cannot be fed
automatically, feed the roll paper manually. See
the following for details on feeding roll paper
manually.
U “Feeding Roll Paper Manually” on
page 59
When the paper type is not
displayed on the control panel
or in the driver
If the paper type is not displayed on the control panel
or in the printer driver, you can use one of the
following methods to make paper settings.
Use Epson Media Installer
Make custom paper settings on the control panel
Use Epson Edge Print
(For details on how to use Epson Edge Print, see
the Epson Edge Print manual.)
SC-P8500D Series/SC-T7700D Series User's Guide
Basic Operations
54
Use Epson Media Installer
This allows you to add paper information from the
Internet. You can also edit the paper information you
have added.
Paper information, including ICC profiles, print
modes, and print control parameters, is downloaded
from servers.
Downloaded paper information is saved in the printer
driver or the printer.
Note:
You need to download software from the Internet to
start Epson Media Installer without using Epson Edge
Dashboard or the printer.
See the following for more information.
U “Introducing the Software” on page 23
Adding Paper Information
A
Use one of the following methods to start
Epson Media Installer.
Printer driver (Windows)
For Mac
Start Epson Media Installer.
/Applications/Epson Software/Epson Utilities/
Epson Media Installer.app
Epson Edge Dashboard
Epson Media Installer starts and displays a list
of paper information that you can add.
SC-P8500D Series/SC-T7700D Series User's Guide
Basic Operations
55
B
Add the paper information.
Select the paper you want to use, and then click
Download and Register to add the selected
paper information.
C
Paper information is added to the paper type
for the printer driver.
Select the paper you want to print on.
Note:
Paper information added using Epson Media
Installer is also added to Printer Settings -
Custom Paper Setting on the control panel.
You cannot change the paper information
settings on the control panel.
Printer driver (Windows)
Printer driver (Mac)
c
Important:
If you uninstall and reinstall the printer driver,
use Epson Media Installer to re-register the paper
information.
If you do not re-register the paper information,
paper information added previously using Epson
Media Installer may not be displayed in the
printer driver.
Re-registering Paper Information
Start Epson Media Installer, and then click Media
Management - Refresh.
Editing Paper Information
To edit the paper information, copy the added paper
information and then change the settings. You cannot
directly edit the added paper information.
A
Start Epson Media Installer, and then click
Media Management.
Displays paper information stored on the
printer.
However, paper information set in Custom
Paper Setting on the printer's control panel is
not displayed.
SC-P8500D Series/SC-T7700D Series User's Guide
Basic Operations
56
B
Select the paper information you want to edit,
and then click (Copy Media).
You can only copy paper information that has
Registered displayed as the Status in the list.
A copy of the paper information is created. The
copy has the word "(Copy)" displayed at the
end of the media name.
C
Select the paper information you copied, and
then click (Edit).
The Edit Media Settings screen is displayed.
D
Change the settings according to your printing
needs and so on, and then click OK.
See the following for more details on the Edit
Media Settings screen.
U “Edit Media Settings Screen
Configuration” on page 29
E
The edited paper information is reflected in the
printer driver.
Make custom paper settings on the
control panel
A
Select General Settings - Printer Settings -
Custom Paper Setting on the control panel.
B
Select a paper number from 1 to 30 to save the
settings.
C
Set the paper information.
Make sure you set the following items.
Change Reference Paper
Paper Thickness
Roll Core Diameter (roll paper only)
Paper Feed Offset
Note:
Paper Feed Offset is a function that allows you to
adjust the difference between the data size and
the print size.
Example:
When printing at a data size of 100 mm and a
print size of 101 mm, the offset is 1.0%. Therefore,
you would enter a value of -1.0%.
See the following for details on the other settings.
U “General Settings” on page 132
Optimizing Media
Settings (Automatic
Adjustment)
You should optimize the media settings in the
following situations. To optimize the media settings,
perform Automatic Adjustment from Print
Adjustments in the printer’s menu.
SC-P8500D Series/SC-T7700D Series User's Guide
Basic Operations
57
When you have registered media settings from
paper information to the printer
When paper information has been added using the
Epson Media Installer, optimize the media settings to
correct individual differences in your media and
printer so that you can perform optimal printing
using your combination of media and printer.
When you have changed the Advanced setting
after saving media settings.
Precautions when performing
Print Adjustments
Adjustments are made depending on the paper
loaded in the printer.
Under the actual printing conditions, correctly
load the media that needs to be adjusted in the
printer.
When printing using the auto take-up function,
load the auto take-up and then perform Print
Adjustments.
Make sure you select the name set when you
added the media setting value or set in Custom
Paper Setting from the printer's menu as the
Paper Type.
Make sure nozzles are not clogged before adjusting.
If nozzles are clogged, adjustments will not be
performed correctly.
Perform Print Head Nozzle Check to check if the
nozzles are clogged, and then perform Print Head
Cleaning if necessary.
U “Print Head Nozzle Check” on page 143
Automatic Adjustment
Procedure
Automatic Adjustment performs Paper Feed Adjust
and Print Head Alignment automatically while
printing the pattern.
The pattern is printed. Load paper that is 388 mm or
wider and 558 mm or longer.
You may not be able to perform Automatic
Adjustment depending on the media you are using. If
an error occurs, or if you notice banding or graininess
in the print results even after performing Automatic
Adjustment, perform Paper Feed Adjust and Ruled
Line Alignment from the Print Adjustments menu.
U “If you cannot perform Automatic Adjustment”
on page 58
A
Check that the printer is ready, and load the
media according to the actual usage conditions.
B
From the Home screen, press Paper Setting -
Roll 1/Roll 2/Cut Sheet/Poster Board - Print
Adjustments - Automatic Adjustment.
C
Press Standard - Auto Adjustment - Start.
Auto adjust starts, and the adjustment pattern
is printed.
Wait until adjustment is complete.
Note:
Perform the following if you are not satisfied with the
adjustments made by Automatic Adjustment -
Standard, or if you want to perform Automatic
Adjustment to match your printing needs.
Select Automatic Adjustment - Details - Auto
Adjustment. Select the items that suits your printing
needs in Select Target and Print Quality, and then
press Start.
If you cannot perform
Automatic Adjustment
Perform Paper Feed Adjust and Ruled Line
Alignment separately. In both cases, visually inspect
the printed pattern and enter the measurements to
perform adjustments.
Before making adjustments, be sure to read the
following:
U “Precautions when performing Print
Adjustments” on page 58
SC-P8500D Series/SC-T7700D Series User's Guide
Basic Operations
58
Paper Feed Adjust
This menu is also used when banding (horizontal
banding, tint unevenness, or stripes) is detected in
printing results.
To adjust from the Home screen, press Paper Setting
- Roll 1/Roll 2/Cut Sheet/Poster Board - Print
Adjustments - Paper Feed Adjust - Manual.
U “Paper Feed Adjust” on page 146
Ruled Line Alignment
This menu is also used when graininess is detected in
printing results.
To adjust from the Home screen, press Paper Setting
- Roll 1/Roll 2/Cut Sheet/Poster Board - Print
Adjustments - Ruled Line Alignment - Manual
(Standard).
U “Ruled Line Alignment” on page 147
Feeding Roll Paper
Manually
When Roll Paper Setup - Auto Loading- Off is
selected, or if the roll paper cannot be fed
automatically, follow the steps below to feed the roll
paper manually.
A
Load the roll paper.
U “Loading Roll 1” on page 39
U “Loading Roll 2” on page 42
B
Insert the leading edge of the roll paper into the
paper feed slot, and continue to feed until you
hear a sound.
Loading Paper for Auto
Take-up
You can use roll 1 as a take-up unit in either the
printed side in or printed side out direction.
Printed side out Printed side in
SC-P8500D Series/SC-T7700D Series User's Guide
Basic Operations
59
Taking-up with printed side out places the printed
surface on the outside of the roll.
Taking-up with printed side in places the printed
surface on the inside of the roll.
Loading Method for Auto
Take-up
c
Important:
Skewing errors may occur when automatically
taking up thick paper such as enhanced matte
paper or fine art paper. If a skewing error occurs,
the print position may shift causing print quality
to decline. Check the print quality, clear the error
and continue using the printer, or change the
paper type.
A
Turn on the printer.
B
Select Menu - General Settings - Printer
Settings - Paper Source Settings - Roll Paper
Setup - Roll1 Function - Take-up.
C
Load roll paper in the roll2 unit.
See the following for more details on loading
roll paper.
U “Loading Roll 2” on page 42
D
Make the paper settings.
U “Setting Loaded Paper” on page 53
E
Select Menu - Paper Setting - Roll 2 - Prepare
for Take-up.
Press How To... to view the procedure on the
control panel.
F
Set the paper support to the position shown in
the illustration, and then open the flap.
SC-P8500D Series/SC-T7700D Series User's Guide
Basic Operations
60
G
Set the paper support to the position shown in
the illustration.
H
Raise the spindle lock lever for roll1.
I
Remove the spindle.
J
Remove the transparent media edge guide from
the spindle.
K
Remove the rim of the media edge guide from
the end.
SC-P8500D Series/SC-T7700D Series User's Guide
Basic Operations
61
L
Attach or remove the core adapter according to
the core size of the roll paper to be loaded.
2-inch core
Remove the core adapters from the media edge
guides on both sides.
3-inch core
Attach the core adapters to the media edge
guides on both sides.
M
Insert the spindle into the roll core.
N
Attach the transparent media edge guide to the
spindle.
Attach it so that the gap between the roll core
and the media edge guide is approximately 10
mm (0.4 in.).
O
Place the spindle into the grooves with the
black media edge guide on the right.
P
Lower the spindle lock lever.
SC-P8500D Series/SC-T7700D Series User's Guide
Basic Operations
62
Q
Press the pause/resume button, and then use
the take-up direction switch to select either
printed side in or printed side out.
After selecting the take-up direction, press the
pause/resume button.
R
Press Feed to Take-up Position to feed the
paper to the take-up position.
S
Use Backward and Forward to adjust the
length of paper required for the take-up loading.
T
Cut the leading edge of the paper as shown.
U
Check the take-up direction and attach the end
of the paper to the roll core.
Printed side out
Printed side in
V
Press and hold Forward on the control panel to
feed the roll paper about one revolution of the
take-up roll core.
W
Press and hold the Manual take-up button to
wind the roll paper once around the roll core.
X
Press Complete.
Removing Method for Auto
Take-up
A
Select Paper Setting - Roll 2 - Feed/Cut Paper
and adjust the cutting position to cut the roll
paper.
SC-P8500D Series/SC-T7700D Series User's Guide
Basic Operations
63
B
Take-up the cut paper.
C
Raise the spindle lock lever for roll1.
D
Remove the spindle.
E
Remove the transparent media edge guide from
the spindle.
F
Remove the roll paper that has been taken-up
from the spindle.
G
Attach the rim of the media edge guide to the
end.
H
Attach the transparent media edge guide to the
spindle.
I
Place the spindle into the grooves with the
black media edge guide on the right.
SC-P8500D Series/SC-T7700D Series User's Guide
Basic Operations
64
J
Lower the spindle lock lever.
Basic Printing Methods
(Windows)
Printing is performed from the software that created
the data to be printed. The following explains the
basic operating procedure for printing.
A
Turn on the printer, and load the paper.
U “Loading and Removing the Roll Paper” on
page 39
U “Loading and Removing Cut Sheets/Poster
Board” on page 47
B
When you have created the data, click Print in
the File menu.
C
After confirming that the printer is selected,
click Printer properties or Properties to
display the Printer Settings screen.
SC-P8500D Series/SC-T7700D Series User's Guide
Basic Operations
65
D
Set Page Size. Set the paper size set when
creating the print data in the software.
Set the Paper Size and Reduce/Enlarge
according to the loaded paper.
E
Set the Output Size according to the paper
loaded in the printer.
F
Make the borderless settings.
To print without a border (margin), select
Borderless.
Set the expansion and the amount of
enlargement as necessary.
Note:
Depending on the paper, borderless printing may
not be supported, in which case you cannot
perform borderless printing.
G
Set the Source, Roll Paper Width, Media
Category, and Media Type.
Click Acquire Info to display information of
the paper loaded in the printer.
SC-P8500D Series/SC-T7700D Series User's Guide
Basic Operations
66
H
Set the print quality. Set Select Target.
SC-P8500D Series
Select Select Target. Set the Print Mode, Color
Mode, and Level as necessary.
SC-T7700D Series
Select Simple Settings as necessary.
When printing in high quality, select Print
with High Quality.
To make detailed print quality settings, clear
Simple Settings.
I
Check the content of the settings.
The settings are reflected in the illustration on
the right, so check this to make sure everything
is correct.
J
Click the OK button.
K
When settings are complete, click Print.
XX-XXXXX Series
The progress bar is displayed, and printing starts.
SC-P8500D Series/SC-T7700D Series User's Guide
Basic Operations
67
Screen while printing
The following screen is displayed when you start
printing, and the progress bar (the computer's
processing status) is displayed. On this screen you can
check the remaining ink level, product numbers for
the ink cartridges, and so on.
An error message is displayed if an error occurs or an
ink cartridge needs replacing while printing.
Basic Printing Methods
(Mac)
A
Turn on the printer, and load the paper.
U “Loading and Removing the Roll Paper” on
page 39
U “Loading and Removing Cut Sheets/Poster
Board” on page 47
B
When you have created the data, click Print
and so on from the File menu of the application.
C
Click Show Details at the bottom of the screen.
SC-P8500D Series/SC-T7700D Series User's Guide
Basic Operations
68
For Mac OS X v10.6 and v10.5, click the arrow
() on the page settings screen to set the items.
Note:
If page settings are not displayed in the print
screen, click the "page settings" option (for
example, Page Setup) in the File menu.
D
Check that this printer is selected, and then set
the paper size.
In Paper Size, set the paper size, borderless
printing method, and the paper source.
E
Select Printer Settings from the list, and then
check the print paper settings.
When Auto is selected for Roll Switching when
the printer driver is opened, the paper type and
width for the roll paper currently being used by
the printer are selected. When performing
printing, the roll paper to be printed is
switched according to the Auto setting from
the printer's General Settings - Printer
Settings - Paper Source Settings - Roll Paper
Setup - Roll Switching menu.
U “Automatically Switch Roll Paper for
Printing” on page 87
If the displayed content is not what you want,
change the printer paper to the paper you want
to use, and then click the Acquire Info button.
The printer information is reacquired and the
settings are updated.
F
Select the intended use of the printed material.
Choose an option according to the type of
document and how it will be used.
To set the color correction method or color
adjustments in detail to match your
preferences, select Advanced Settings as the
Mode Settings.
SC-P8500D Series/SC-T7700D Series User's Guide
Basic Operations
69
G
Check the content of the settings.
The settings are reflected in the illustration on
the right, so check this to make sure everything
is correct.
H
When settings are complete, click Print.
The printer icon is displayed in the Dock while
printing. Click the printer icon to display the status.
You can check the progress of the current print job
and the printer status information. You can also
cancel a print job.
Also, if an error occurs while printing, a notification
message is displayed.
Printable area
This section describes the printable areas for the printer.
If the margin set in an application is larger than the
following setting values, sections beyond the specified
margins are not printed. For example, if 15 mm is
selected for the left and right margins in the printer
menus and the document fills the page, the 15 mm at
the left and right sides of the page will not be printed.
Roll Paper Printable Area
The gray area in the illustration below shows the
printable area.
When printing borderless on the left and right, the left
and right margins are 0 mm. When printing
borderless on all sides, the margins for all sides are set
to 0 mm.
The arrow in the illustration indicates the direction
that the paper is ejected.
*1 If you select Save Roll Paper as the Roll Paper
Option on the Advanced tab in the printer driver, the
top and bottom margins of the paper are set to 0 mm.
A to D in the illustration represent the top, bottom,
left, and right margins.
When performing borderless printing, the following
values are set to 0 mm.
When performing left/right borderless printing:
B, D
When performing borderless printing for all
edges: A, B, C, D
SC-P8500D Series/SC-T7700D Series User's Guide
Basic Operations
70
Otherwise, it depends on the setting value of the Top
Margin in the menu.
Top Margin setting
U “Paper Setting” on page 125
The initial default values are 3 mm/15 mm.
c
Important:
Printing is distorted when the trailing edge of
the roll paper comes off the core. Make sure
the trailing edge does not come inside the
printing area.
Even if the margins change, the printed size
does not change.
Premium Glossy Photo Paper (250)/Premium
Semigloss Photo Paper (250)/Premium Luster Photo
Paper (260)/Premium Semimatte Photo Paper (260)
Also, when printing the following paper in CAD/Line
Drawing mode, the values for A and C are 3 mm.
Singleweight Matte Paper
Cut Sheets Printable Area
When printing borderless on the left and right, the left
and right margins are 0 mm. (Borderless printing is
not available with poster board.)
The arrow in the illustration indicates the direction
that the paper is ejected.
Turning Off the Power
Using Power Off Timer
The printer offers the following two power
management options.
Sleep mode
The printer enters sleep mode when there are no
errors, no print jobs being received, and no
control panel or other operations performed.
When the printer enters sleep mode, the control
panel's screen turns off and the internal motors
and other parts switch off to consume less power.
Sleep mode is cleared if a print job is received or a
button on the control panel is pressed.
You can set the time before entering sleep mode
by selecting from 1 to 120 minutes. At default
settings, the printer enters sleep mode if no
operations are performed for 15 minutes. The
time before entering sleep mode can be changed
in the General Settings menu.
U “General Settings” on page 132
Note:
When the printer enters sleep mode, the control
panel's screen goes blank as if the power has been
turned off, but the P light remains on.
Power Off Timer
The printer is equipped with a Power Off Timer
option that automatically turns the printer off if
no errors occur, no print jobs are received, and no
control panel or other operations are performed
for a set period of time. You can set the time until
the printer automatically turns off from 30
minutes to 12 hours.
The factory default setting is Off. You can
perform Power Off Timer from the General
Settings menu.
U “General Settings” on page 132
About Power Management
You can adjust the time before Power Management is
applied. Any increase will affect the printer’s energy
efficiency. Please consider the environment before
making any changes.
SC-P8500D Series/SC-T7700D Series User's Guide
Basic Operations
71
Canceling Printing
There are a few ways to stop printing operations
depending on the situation.
When the computer has finished sending data to the
printer, you cannot cancel the print job from the
computer. Cancel on the printer.
Canceling from a Computer (Windows)
When the Progress Bar is displayed
Click Cancel Printing.
When the Progress Bar is not displayed
A
While printing, click the printer icon displayed
on the taskbar.
Whether or not an icon is displayed depends
on the settings selected for Windows.
B
Right-click on the print data name you want to
cancel to display the document menu, and then
click Cancel.
To cancel all print data, click Cancel All
Documents in the Printer menu.
If the job has been sent to the printer, print
data is not displayed on the above screen.
Canceling from a computer (Mac)
A
Click the printer icon in the Dock.
B
Select the job you want to cancel, and then click
Delete.
If the job has been sent to the printer, print
data is not displayed on the above screen.
Canceling on the printer
Press the button, select Cancel on the screen, and
then press the Z button.
The print job is canceled even in the middle of
printing. After canceling, it may take a while before
the printer returns to the ready status.
Note:
Note: You cannot delete print jobs which are in the
print queue on the computer using the above operation.
See the procedure in "Canceling from a Computer" in
the previous section to delete print jobs in the print queue.
SC-P8500D Series/SC-T7700D Series User's Guide
Basic Operations
72
Adobe®
PostScript® 3
Expansion Unit
The Adobe
®
PostScript
®
3
expansion unit is
equipped as standard.
The Adobe
®
PostScript
®
3
expansion unit allows
you to output without replacing fonts as it comes with
the fonts installed in Windows and Mac.
You can also use the PS Folder function to print files
such as PDF and EPS without using another
application. Use the PS driver when printing using the
Adobe
®
PostScript
®
3
expansion unit.
For details on using the Adobe
®
PostScript
®
3
expansion unit, see the "Installing the Software" sheet
supplied. See the CD supplied for the operating
instructions.
SC-P8500D Series/SC-T7700D Series User's Guide
Adobe
®
PostScript
®
3
Expansion Unit
73
Using the SSD Unit
(Optional)
By connecting the optional SSD Unit, you can store
documents on the SSD and view, print, or output
them as files when needed.
The space for storing data is called "Storage". Storing
frequently used data in Storage means that you can
quickly and easily print data or attach it to an email
without using a computer.
c
Important:
Data in Storage may be lost or corrupted in the
following situations.
When the disk is affected by static electricity
or electrical noise
When the disk has been used incorrectly
After a malfunction or repair
When the disk was damaged by a natural
disaster
We take no responsibility for any data loss, data
corruption, or problems due to any cause, even
including those listed above and within the
warranty period. Note that we are also not
responsible for the recovery of lost or corrupted data.
Note:
When removing the SSD Unit, select General Settings -
System Administration - Disable the Optional
storage unit.
Type Explanation
Shared
Storage
Shared
Storage (Fixed)
Anyone can store and
use documents. You
cannot change the
Folder Name or set a
password. Also, you
cannot delete the
Storage space.
Shared Storage You can create multiple
Storage spaces to
organize your
documents. You can set
a password for the
Storage to limit storage
and use of documents
to a select number of
users. You can also set a
password for each
document to restrict
access to it.
Personal Folder When user
authentication is
enabled, only logged-in
users can store and use
documents. It is not
displayed when other
users log in. Users can
only have one Personal
Folder.
Using the SSD Unit from
the Printer Driver
To use the SSD Unit from the printer driver, you need
to make settings on the printer driver screen.
Windows
A
Select Preferences on the Printer Properties
screen
SC-P8500D Series/SC-T7700D Series User's Guide
Using the SSD Unit (Optional)
74
B
Select Acquire from Printer, and then press
Get.
If Option Storage: Available is displayed in the
Current Printer Information section, you can
use the SSD Unit.
Mac
A
Select Storage Settings on the Printer
Properties screen.
B
Make settings on the Storage Settings screen.
You can now use the SSD Unit.
Creating a Storage Space
An administrator or a user can create a shared Storage
space. However, users can only create Storage spaces
when Menu - General Settings - Storage Settings -
Shared Folder Access Control - Access is set to
Allowed and Operation Authority is set to User.
You cannot create a Personal Folder.
A
Select on the printer’s control panel.
B
Enter a value for each item on the Storage
Settings screen.
Storage number:
If no number is entered, it will be assigned
automatically.
Folder Name (required item):
Enter a name within 30 characters.
Storage Password:
Set this to restrict the use of the Storage space
with a password. Once this has been set, you
will be required to enter a password to save
documents to Storage, view documents in
Storage, and perform Storage operations.
Automatic File Deletion Settings:
Set whether or not to automatically delete
saved documents.
SC-P8500D Series/SC-T7700D Series User's Guide
Using the SSD Unit (Optional)
75
Saving Data to Storage
Saving a Document from your
Computer to Storage (Windows)
When printing a document from the printer driver,
you can select the Storage where you want to store it.
You can also save the print data to Storage without
printing the document.
A
In the printer driver, open the Advanced tab.
B
Select Save to Storage and Print from Job
Type.
Note:
Select Save to Storage from Job Type if you want
to save the print data to Storage without printing
the document.
C
Click Settings.
D
If the folder name you want to save to is not
displayed in Folder Name on the Storage
Settings screen, click Storage Settings, add the
folder name in Folder List (Printer), and then
click OK.
Note:
If the folder name you want to save to is not
displayed in Folder List (Printer), click Update
Folder List and wait for the update to complete.
E
Select the folder name you want to save to from
Folder Name on the Storage Settings screen.
Note:
If you do not know the Password, contact your
administrator.
F
Set other items as necessary, and then click OK.
G
If you want to change the resolution of the
print data when saving to Storage, click the
Printer Settings tab - Print Quality -
Advanced Settings, set the print quality on the
Quality Options screen, and then click OK.
H
Set each item on the Printer Settings tab and
the Advanced tab, and then click OK.
I
Click Print.
Saving a Document from your
Computer to Storage (Mac)
When printing a document from the printer driver,
you can select the Storage where you want to store it.
You can also save the print data to Storage without
printing the document.
A
Click Storage Settings on the printer driver’s
Epson Printer Utility screen.
B
Set the save location, and then click OK.
C
Select Print Settings from the pop-up menu on
the printer driver screen.
D
Select Save to Storage and Print as the printing
method.
Note:
Select File Storing as the printing method if you
want to save the print data to Storage without
printing the document.
E
Set other items as necessary.
F
Click Print.
Saving Data from a Memory
Device to Storage
You can save data at the same time as printing. You
can also just save data.
A
Connect the memory device to the printer's
USB memory port.
B
Select Memory Device on the Home screen.
C
Select the type of data you want to save, and
then select a file.
SC-P8500D Series/SC-T7700D Series User's Guide
Using the SSD Unit (Optional)
76
D
Select the Advanced tab, and then select File
Storing.
E
Set File Storing to On.
F
Specify the Storage, and then change the other
settings as necessary.
Note:
In Setting, select whether you want to print the
file at the same time as saving it to Storage.
G
Tap x.
Using Data Saved to
Storage
Printing Data in Storage
A
Select Storage on the printer’s control panel.
B
Select the Storage space where the document
you want to print is stored, and then select
Open.
C
Select the file.
D
Set the number of copies you want to print.
E
Make print settings as necessary.
F
Tap x.
Saving Data in Storage to a
Memory Device
A
Select Storage on the printer’s control panel.
B
Select the Storage space where the document
you want to save to a memory device is stored,
and then select Open.
C
Select the file.
D
Select Send/Save.
E
Select Storage to Memory Device.
F
Make save settings as necessary.
G
Tap x.
Attaching a Document in
Storage to an Email
You need to set up your email server in advance.
A
Select Storage on the printer’s control panel.
B
Select the Storage space where the document
you want to save to a memory device is stored,
and then select Open.
C
Select the document.
D
Select Send/Save.
E
Select Storage to Email.
F
Specify the destination.
G
Make save settings as necessary.
H
Tap x.
SC-P8500D Series/SC-T7700D Series User's Guide
Using the SSD Unit (Optional)
77
Managing Storage
Spaces and Documents
Searching for Storage Spaces
and Documents
You can use the following keywords to search for
Storage spaces and documents.
When searching for a Storage space: Storage
Number or Folder Name
When searching for a document: Document
Name or User Name
A
Select Storage on the printer’s control panel.
B
Enter a keyword in the search box on the
Storage list screen.
To search for a document, search in the same way on
the Document list screen.
Deleting a Document from
Storage
A
Select Storage on the printer’s control panel.
B
Select the Storage space containing the
document you want to delete, and then select
Open.
C
Select the document, and then select Delete.
You can also select multiple documents and delete
them all at once.
Changing the Storage Period or
Setting to Indefinite
Documents in Storage are not automatically deleted
by default.
The administrator or user can change the storage
period or set it to indefinite. However, users can only
change this setting when Menu - General Settings -
Storage Settings - Shared Folder Access Control -
Access is set to Allowed and Automatic Delete
Setting Authority is set to User.
A
Select Menu on the printer’s control panel.
B
Select General Settings - Storage Settings -
Shared Folder File Management.
C
Change the storage period.
Deleting a Storage Space
An administrator or a user can delete a shared Storage
space. However, users can only delete Storage spaces
when Menu - General Settings - Storage Settings -
Shared Folder Access Control - Access is set to
Allowed and Operation Authority is set to User.
A
Select Storage on the printer’s control panel.
B
Select the Storage space you want to delete, and
then select Delete.
If a password has been set for the Storage
space, you will need to enter the password.
However, administrators can delete without
entering the password.
You cannot delete a Storage space that
contains a document with a password.
However, administrators can still delete the
Storage space.
When you delete a Storage space, all of the
documents in that Storage are also deleted.
Restricting Operations for
Shared Storage Spaces
Set whether to allow only administrators or other
users to operate shared Storage spaces.
A
Select Menu on the printer’s control panel.
SC-P8500D Series/SC-T7700D Series User's Guide
Using the SSD Unit (Optional)
78
B
Select General Settings - Storage Settings -
Shared Folder Access Control - Operation
Authority.
C
Select User or Administrator Only.
SC-P8500D Series/SC-T7700D Series User's Guide
Using the SSD Unit (Optional)
79
Various Printing
Methods
Enlargements and
Horizontal and Vertical
Banners
The printer driver can enlarge or reduce documents
for different paper sizes. There are three setting
methods.
Before printing at non-standard sizes, including
vertical or horizontal banners and documents with
equal sides, enter the desired paper size in the printer
driver.
U “Printing at Non-Standard Sizes” on page 84
Fit to Roll Paper Width
Automatically enlarges or reduces the image size
to fit the roll paper width.
Specify Size
You can specify the enlargement or reduction
ratio. Use this method for a non-standard paper
size.
Fit to Output Size
Automatically enlarges or reduces the image size
to fit the paper size.
Fitting Documents to the Width
of the Roll Paper
Settings in Windows
A
Display the printer driver's Printer Settings
screen, and then set the same paper size as the
data's paper size in Page Size.
U “Basic Printing Methods(Windows)” on
page 65
SC-P8500D Series/SC-T7700D Series User's Guide
Various Printing Methods
80
B
Select Change Paper Size - Fit to Roll Paper
Width.
C
Select Fit Short Side to Roll Paper Width or
Fit Long Side to Roll Paper Width.
D
Check other settings, and then start printing.
Settings in Mac
A
Display the Print screen, select Page Layout
Settings from the list, and then select Reduce/
Enlarge.
U “Basic Printing Methods(Mac)” on page 68
B
Select Fit to Roll Paper Width, and then select
whether to fit the short side of the document to
the roll paper width or fit the long side to the
roll paper width.
C
Check other settings, and then start printing.
Choosing a Print Size
Settings in Windows
A
Display the printer driver's Printer Settings
screen, and then set the same paper size as the
data's paper size in Page Size.
U “Basic Printing Methods(Windows)” on
page 65
SC-P8500D Series/SC-T7700D Series User's Guide
Various Printing Methods
81
B
Select Change Paper Size - Specify Size.
C
Set the size.
D
Check other settings, and then start printing.
Settings in Mac
A
Display the Print screen, select Page Layout
Settings from the list, and then select Reduce/
Enlarge.
U “Basic Printing Methods(Mac)” on page 68
B
Select Specify Size, and then select a size
specification method to set the size.
Set a value directly or click the arrows to the
right of the scale box to set the value.
C
Check other settings, and then start printing.
Fitting Documents to the
Output Size
Settings in Windows
A
Display the printer driver's Printer Settings
screen, and then set the same paper size as the
data's paper size in Page Size.
U “Displaying the Settings Screen” on
page 118
SC-P8500D Series/SC-T7700D Series User's Guide
Various Printing Methods
82
B
Select Change Paper Size - Fit to Output Size.
C
Select the paper size for printing.
D
Check other settings, and then start printing.
Settings in Mac
A
Display the Print screen, select Page Layout
Settings from the list, and then select Reduce/
Enlarge.
U “Basic Printing Methods(Mac)” on page 68
B
Select Fit to Output Size, and then select the
size of the paper loaded in the printer.
C
Check other settings, and then start printing.
Note:
You can also print according to the output size by
selecting Scale to fit paper size in the Paper Handling
section on the print screen.
SC-P8500D Series/SC-T7700D Series User's Guide
Various Printing Methods
83
Printing at Non-Standard
Sizes
Before printing at non-standard sizes, including
vertical or horizontal banners and documents with
equal sides, save the desired paper size in the printer
driver. Once they have been saved in the printer
driver, custom sizes can be selected in the application
Page Setup and other print dialogs.
The following sizes can be used.
Paper Width 203.2 to 1118 mm
Paper Height Windows: 205 to 91000 mm
Mac OS X: 127 to 15240 mm
c
Important:
The smallest size supported by the printer is
254mm wide × 127mm long. If a smaller size
is entered in the printer driver as a Custom
Paper Size..., the document will print with
wider-than-expected margins, which must be
trimmed.
For Mac OS X Custom Paper Sizes, although
you can specify a large paper size which
cannot be loaded on this printer, it will not be
printed properly.
The available output size is limited depending
on the application.
Settings in Windows
A
Display the printer driver's Printer Settings
screen, and then click Custom Paper Size....
U “Basic Printing Methods(Windows)” on
page 65
B
On the Custom Paper Size... screen, set the
paper size you want to use, and then click Save.
Enter the paper name in the Paper Size
Name field.
Select a standard size that is close to the size
of the paper you want to use in Base Paper
Size to view its Paper Width and Paper
Height values.
If you select an aspect ratio in Fix Aspect
Ratio and select Landscape or Portrait for
Base, you can set the size by just entering a
value in either Paper Width or Paper Height.
SC-P8500D Series/SC-T7700D Series User's Guide
Various Printing Methods
84
Note:
To change the paper size you saved, select the
paper size name from the list on the left.
To delete a saved paper size, select the paper
size name from the list on the left of the
screen and then click Delete.
You can save up to 100 paper sizes.
C
Click OK.
You can now select the new paper size from
Paper Size on the Printer Settings screen.
You can now print as normal.
Settings in Mac
A
Display the Print screen, and then select
Manage Custom Sizes from the Paper Size list.
U “Basic Printing Methods(Mac)” on page 68
Note:
If page setting options are not available in the
application's print dialog, display the page
settings dialog.
B
Click + and then enter the paper size name.
C
Enter values in Width and Height for the
Paper Size, enter the margins, and then click
OK.
The ranges of page sizes and margin sizes that
can be specified differ depending on your
printer model and the settings on the printer.
U “Printable area” on page 70
Note:
To edit a saved custom size, choose its name
from the list on the left.
To duplicate a saved paper size, select its
name from the list on the left of the screen
and click Duplicate.
To delete a saved custom size, select it in the
list on the left and click .
The custom paper size setting differs
depending on the operating system version.
See your operating system's documentation
for details.
D
Click OK.
You can select the paper size you saved from
the Paper Size pop-up menu.
You can now print as normal.
SC-P8500D Series/SC-T7700D Series User's Guide
Various Printing Methods
85
Printing CAD Drawings
This printer supports HP-GL/2 and HP RTL used for
plotter printing. You can use either of the following
methods to print CAD drawings on this printer.
Print using the CAD/Line Drawing mode in the
supplied printer driver.
Print using HP-GL/2 and HP RTL emulation
used for plotter printing.
The printer automatically switches between normal
printing and HP-GL/2 or HP RTL emulation printing
based on the print data it receives. However, if mode
switching is not performed correctly and printing is
not performed properly, set the General Settings -
Printer Settings - Language - Network to HP-GL/2.
Printing Using CAD/Line
Drawing Mode in the Printer
Driver
When printing CAD drawings from a Windows
application, we recommend printing using the CAD/
Line Drawing mode in the printer driver.
Windows
A
Display the printer driver's Printer Settings
screen, and then make the following settings.
SC-P8500D Series
Select Select Target in Print Quality, and then
select Standard. In Print Mode select Print
Mode, Black, or Black (Bi-Level).
SC-T7700D Series
Select Select Target in Print Quality, and then
select CAD/Line Drawing - Black, CAD/Line
Drawing - Color, or CAD/Line Drawing -
Bi-Level.
Note:
CAD/Line Drawing - Black, CAD/Line
Drawing - Color, CAD/Line Drawing - Bi-Level
are displayed as selections in Select Target when
a suitable paper type for printing CAD drawings
is selected.
B
Check other settings, and then start printing.
Mac
A
Display the Print screen, and then select
Printer Settings from the list.
U “Basic Printing Methods(Mac)” on page 68
SC-P8500D Series/SC-T7700D Series User's Guide
Various Printing Methods
86
B
Select Line Drawing in Print Quality.
C
Check other settings, and then start printing.
Printing Using HP-GL/2 and HP
RTL Emulation
The printer can emulate
*
HP-GL/2 (compatible with
HP Designjet 750C) and HP RTL.
If you want to print using HP-GL/2 or HP RTL output
from your software, set the output device as follows
according to your model.
SC-P8500D Series/SC-T7700D Series
HP Designjet 750C C3196A
* Not all functions are supported. If you will use an
untested application, test its output in advance.
For a list of applications that have been tested, visit
the Epson website at https://www.epson.com.
c
Important:
The printer may not perform as expected if the
size of the data to be printed is extremely large.
Keep the following points in mind when printing
using HP-GL/2 or HP RTL emulation.
HP-GL/2 Settings
When printing using HP-GL/2 and HP RTL
emulation, use Printer Settings - HP-GL/2
Unique Settings from the printer’s General
Settings.
Automatically Switch Roll
Paper for Printing
You can automatically switch to the appropriate roll
paper for a print job. The following outlines the
conditions and priorities for switching roll paper.
Item Content
1 Paper Type Switch to roll paper that has the
same paper type as the print job.
2 Paper Width Switch to roll paper that has the
same or a similar paper width to
the print job.
3 Paper Length Switch to roll paper with less
paper remaining.
Switching Between Roll 1 and
Roll 2 According to the Paper
Type
If you frequently use the printer as described in the
following example, you can make the settings below to
automatically switch between Roll 1 and Roll 2 to
print according to the paper type.
Usage example
When using different paper types for different
purposes, such as printing drawings for internal
verification on plain paper and printing drawings for
presentations or client submission on color printing
paper.
The following explanation assumes that the paper is
loaded as follows. The width of each paper should be
the same.
Roll 1: Plain paper
Roll 2: Singleweight Matte Paper
SC-P8500D Series/SC-T7700D Series User's Guide
Various Printing Methods
87
Settings on Windows
A
Select Menu - General Settings - Printer
Settings - Paper Source Settings - Roll
Switching - Auto - Paper Type from the
printer’s control panel.
B
Select the Type Match.
Note:
When Disable is selected, printing is performed
even if the paper loaded in the printer and the
paper type selected in the driver are different.
C
Display the printer driver's Printer Settings
screen, and then select Roll Auto as the Source.
D
Select the paper type you want to print on in
Media Category - Paper Type.
E
Make any other necessary settings, such as the
Page Size and Print Quality, and then print.
Settings in Mac
A
Select Menu - General Settings - Printer
Settings - Paper Source Settings - Roll
Switching - Auto - Paper Type from the
printer’s control panel.
B
Select the Type Match.
Note:
When Disable is selected, printing is performed
even if the paper loaded in the printer and the
paper type selected in the driver are different.
C
Display the Print screen on your computer,
make sure roll paper is selected as the Paper
Size, and then select Printer Settings from the
list.
D
Make sure that Auto is displayed for Roll
Switching.
If Auto is not displayed, click it and select Auto.
E
Select the paper type you want to print on in
Media Type.
In this example, we will select Plain paper or
Singleweight Matte Paper according to the
intended usage.
SC-P8500D Series/SC-T7700D Series User's Guide
Various Printing Methods
88
F
Make any other necessary settings, such as the
Print Quality, and then print.
The Media Type differs to the setting on the
printer. If this message is displayed, click Ignore.
Switching Between Roll 1 and
Roll 2 According to the Page Size
If you frequently use the printer as described in the
following example, you can make the settings below to
automatically switch between Roll 1 and Roll 2 to
print according to the page size of the print job.
Usage example
When printing drawings at various sizes, such as A0,
A1, A2, and A3, by automatically switching to the roll
paper with the smaller margins.
The following explanation assumes that the paper is
loaded as follows. The paper type should be the same.
Roll 1: A2 wide
Roll 2: A0 wide
Settings on Windows
A
Select General Settings - Printer Settings -
Paper Source Settings - Roll Paper Setup -
Roll Switching - Auto - Paper Width from the
printer’s control panel.
B
Select Optimize Margins or Width Match.
Select Optimize Margins to print on the roll
paper with smaller margins.
Select Width Match to print on the roll paper
with the same paper width as the print job.
Note:
Select Disable to print regardless of the paper
width.
C
Display the printer driver's Printer Settings
screen, and then select Roll Auto as the Source.
D
For the Page Size, set the paper size set in the
software.
In this example, we will select A1 594 x 841
mm.
E
Make any other necessary settings, such as the
Print Quality, and then print.
Printing is performed on roll 2 (A0 width) roll
paper.
If you select A3 or A2 in step 4, printing is
performed on roll 1 (A2 width) roll paper.
Settings in Mac
A
Select General Settings - Printer Settings -
Paper Source Settings - Roll Paper Setup -
Roll Switching - Auto - Paper Width from the
printer’s control panel.
SC-P8500D Series/SC-T7700D Series User's Guide
Various Printing Methods
89
B
Select Optimize Margins or Width Match.
Select Optimize Margins to print on the roll
paper with smaller margins.
Select Width Match to print on the roll paper
with the same paper width as the print job.
Note:
Select Disable to print regardless of the paper
width.
C
Display the Print screen on your computer, and
make sure roll paper is selected as the Paper
Size.
In this example, we will select A1.
D
Make sure that Auto is displayed for Roll
Switching.
If Auto is not displayed, click it and select Auto.
E
Make any other necessary settings, such as the
Print Quality, and then print.
Printing is performed on roll 2 (A0 width) roll
paper.
If you select A3 or A2 in step 3, printing is
performed on roll 1 (A2 width) roll paper.
Start Printing from Roll with
Least Amount Remaining, and
Switch Between Roll 1 and Roll
2 when Paper Runs Out
Load paper of the same paper type and the same paper
width into Roll 1 and Roll 2, and when the paper runs
out, the printer automatically switches the roll paper
to continue printing. Printing starts from the roll with
the least amount of paper remaining.
Usage example
When you want to prioritize the roll paper with
the least amount of paper remaining to finish off
the roll.
When you want to continue printing without
interruption by automatically switching roll paper
to print a large amount of paper in an unattended
continuous operation.
Settings on Windows
A
Select General Settings - Printer Settings -
Paper Source Settings - Roll Paper Setup -
Roll Switching - Auto - Paper Length from
the printer’s control panel.
B
Select Remaining Amount Priority.
Note:
Selecting Data Length Priority to prevent
the roll paper from being switched during
printing. Make the remaining roll paper
management settings before printing.
U “Paper Setting” on page 125
Select Disable to print regardless of the
amount of paper remaining.
C
Load paper with the same paper type and the
same paper width into roll 1 and roll 2.
D
Display the printer driver's Printer Settings
screen, and then select Roll Auto as the Source.
SC-P8500D Series/SC-T7700D Series User's Guide
Various Printing Methods
90
E
Make any other necessary settings, such as the
Page Size and Print Quality, and then print.
Printing starts from the roll paper with the least
amount of paper remaining. When the paper
runs out, the printer automatically switches the
roll paper to continue printing.
Settings in Mac
A
Select General Settings - Printer Settings -
Paper Source Settings - Roll Paper Setup -
Roll Switching - Auto - Paper Length from
the printer’s control panel.
B
Select Remaining Amount Priority.
Note:
Selecting Data Length Priority to prevent
the roll paper from being switched during
printing. Make the remaining roll paper
management settings before printing.
U “Paper Setting” on page 125
Select Disable to print regardless of the
amount of paper remaining.
C
Load paper with the same paper type and the
same paper width into roll 1 and roll 2.
D
Display the Print screen on your computer,
make sure roll paper is selected as the Paper
Size, and then select Printer Settings from the
list.
E
Make sure that Auto is displayed for Roll
Switching.
If Auto is not displayed, click it and select Auto.
F
Make any other necessary settings, such as the
Print Quality, and then print.
Printing starts from the roll paper with the least
amount of paper remaining. When the paper
runs out, the printer automatically switches the
roll paper to continue printing.
SC-P8500D Series/SC-T7700D Series User's Guide
Various Printing Methods
91
Borderless Printing
You can print your data without margins on the paper.
The types of borderless printing you can choose vary
as shown below depending on the media type.
Roll Paper: No margins for all edges, no margins for
the left and right
Cut Sheets: No margins for the left and right only
(Borderless printing is not available with poster board.)
When printing borderless for all edges, you can also
configure the cutting operation.
U “About Roll Paper Cutting” on page 93
When performing left and right borderless printing,
margins appear on the top and bottom of the paper.
Top/Bottom Margin Values
U “Printable area” on page 70
Types of Borderless Printing
Methods
You can perform borderless printing using the
following two methods.
Auto Expand
The printer driver enlarges the print data to a size
slightly larger than the paper size and prints the
enlarged image. The sections which are beyond
the paper edges are not printed; therefore,
resulting in borderless printing.
Use settings such as Page Setup in the
applications to set the size of the image data as
follows.
- Match the paper size and page setting for the print
data.
- If the application has margin settings, set the
margins to 0 mm.
- Make the image data as large as the paper size.
Retain Size
Create the print data larger than the paper size in
the applications to produce borderless output.
The printer driver does not enlarge the image
data. Use settings such as Page Setup in the
applications to set the size of the image data as
follows.
- Create print data larger than its actual print size
by 3 mm on the left and right (6 mm in total).
- If the application has margin settings, set the
margins to 0 mm.
- Make the image data as large as the paper size.
Select this setting if you want to avoid image
enlargement by the printer driver.
Supported Paper
Depending on the paper type and size, print quality
may decline or borderless printing may not be available.
U “Epson Special Media Table” on page 182
U “Supported Commercially Available Paper” on
page 191
SC-P8500D Series/SC-T7700D Series User's Guide
Various Printing Methods
92
About Roll Paper Cutting
When performing borderless printing on roll paper, you can specify whether to perform left and right borderless
printing or all edges borderless printing, and how to cut the paper in the printer driver's Advanced - Roll Paper
Option. The cutting operation for each value is shown in the following chart.
Printer driver
settings Borderless Single Cut Double Cut
Cutting Operation
Explanation
The default printer driver
setting is Borderless.
The top area may become
slightly uneven depending
on the image since the
print operation stops
while cutting the top edge
of the roll paper.
If the cut position is
misaligned slightly, small
parts of the image may be
shown on the top or
bottom of the adjacent
pages. If this occurs,
perform Adjust Cut
Position.
When continuously
printing multiple sheets,
the printer cuts 1 mm
inside on the top edge of
the first page and the
bottom edge of the
subsequent pages to
avoid showing margins.
The top area may become
slightly uneven depending
on the image since the
print operation stops
while cutting the top edge
of the roll paper.
The printed paper is
approximately 2 mm
shorter than the specified
size since the printer cuts
the paper inside the image
to avoid showing top and
bottom margins.
After cutting the bottom
edge of the previous page,
the printer feeds the
paper, and then cuts the
top edge of the following
page. Although this
produces 60 to 127 mm
cut-off pieces, the cut is
more accurate.
If there is a margin at the
top, perform Adjust Cut
Position.
SC-P8500D Series/SC-T7700D Series User's Guide
Various Printing Methods
93
Setting Procedures for Printing
Settings in Windows
A
Display the printer driver's Printer Settings
screen, and then set the same paper size as the
data's paper size in Page Size.
U “Basic Printing Methods(Windows)” on
page 65
B
Select Change Paper Size - Fit to Roll Paper
Width.
C
Select Borderless, and then Amount of
Enlargement to set the amount of enlargement.
Note:
Moving the slider towards Standard decreases
the image enlargement ratio. Therefore, some
margins may appear at the edges of the paper
depending on the paper and printing environment.
D
Check other settings, and then start printing.
Settings in Mac
A
Display the Print screen and select the paper
size from the Paper Size option, and then select
a borderless printing method.
U “Basic Printing Methods(Mac)” on page 68
The selections for borderless printing methods
are displayed as shown below.
xxxx (Roll Paper (Borderless, Auto Expand))
xxxx (Roll Paper (Borderless, Retain Size))
xxxx (Sheet (Borderless, Auto Expand))
xxxx (Sheet (Borderless, Retain Size))
SC-P8500D Series/SC-T7700D Series User's Guide
Various Printing Methods
94
Where XXXX is the actual paper size, such as A4.
Note:
If page setting options are not available in the
application's print dialog, display the page
settings dialog.
B
When you select Auto Expand as the paper
size, select Page Layout Settings from the list,
and then click Amount of Enlargement.
The following shows the amount of enlargement.
Max : 3 mm for left and 5 mm for right
(the image shifts 1 mm to the right)
Standard : 3 mm left and right
Standard : 1.5 mm left and right
Note:
Moving the slider towards Standard decreases
the image enlargement ratio. Therefore, some
margins may appear at the edges of the paper
depending on the paper and printing environment.
C
When printing on roll paper, select Advanced
from the list, and then set Auto Cut.
U “About Roll Paper Cutting” on page 93
D
Check other settings, and then start printing.
Correct color and print
The printer driver automatically and internally
corrects colors to match the color space. You can
select from the following color correction modes. On
the SC-T7700D Series, you can select the color
correction method by clearing the Print Quality -
Simple Settings checkbox.
EPSON Standard (sRGB)
Optimizes the sRGB space and corrects the color.
Adobe RGB
Optimizes the Adobe RGB space and corrects the
color.
Business Graphics (SC-T7700D Series)
Performs color correction to sharpen your images
based on the sRGB space.
Line Drawing
Optimizes color correction for line drawing by
processing the border between lines and the
background as discontinuous.
ICM
Performs color management to match the colors
in the image data to those in the printed output
(Windows only).
U “Color Management Printing” on page 112
Off (No Color Adjustment)
Color correction is not performed by the printer
driver. Choose if color management is performed
by the application.
U “Color Management Printing” on page 112
SC-P8500D Series/SC-T7700D Series User's Guide
Various Printing Methods
95
When you select EPSON Standard (sRGB), Business
Graphics, or Line Drawing Settings in Color Mode,
the Settings button is displayed.
Clicking the Settings button allows you to perform
operations such as finely adjusting the Gamma,
Brightness, Contrast, Saturation, and color balance.
Use this option when the application in use does not
have a color correction function.
Note:
The color correction options available vary with the
operating system and the type of paper used.
Settings in Windows
A
When using applications featuring a color
management function, specify how to adjust
colors from these applications.
When using applications without a color
management function, start from Step 2.
Depending on the type of the application, make
the settings following the table below.
Adobe Photoshop CS3 or later
Adobe Photoshop Elements 6 or later
Adobe Photoshop Lightroom 1 or later
OS Color Management
Settings
Windows 10,
Windows 8.1,
Windows 8,
Windows 7,
Windows Vista
Printer Manages Colors
Windows XP
(Service Pack 2 or
later and .NET 3.0
or later)
Windows XP
(other than the
above)
No Color Management
In other applications, set No Color
Management.
Note:
For information on supported platforms, see the
website for the application in question.
Setting example for Adobe Photoshop CS5
Open the Print dialog box.
Select Color Management and then
Document. Select Printer Manages Colors as
the Color Handling setting, and then click
Print.
B
Click the Color Mode setting. On the
SC-T7700D Series, clear the Print Quality -
Simple Settings checkbox, and then click the
Color Mode setting.
U “Basic Printing Methods(Windows)” on
page 65
To make fine adjustments, click Settings.
SC-P8500D Series/SC-T7700D Series User's Guide
Various Printing Methods
96
C
When you click Settings, you can adjust items
such as the Gamma, Brightness, Contrast,
Saturation, and color balance.
See the printer driver help for more details on
each item.
Note:
You can adjust the correction value by checking
the sample image on the left side of the screen.
Furthermore, you can select Color Circle or Slide
Bar from Color Adjustment Method and finely
adjust the color balance.
D
Check other settings, and then start printing.
Settings in Mac
A
When using applications featuring a color
management function, specify how to adjust
colors from these applications.
When using applications without a color
management function, start from Step 2.
When using the following applications, set the
color management setting to Printer Manages
Colors.
Adobe Photoshop CS3 or later
Adobe Photoshop Elements 6 or later
Adobe Photoshop Lightroom 1 or later
In other applications, set No Color
Management.
Note:
For information on supported platforms, see the
website for the application in question.
Setting example for Adobe Photoshop CS5
Open the Print dialog box.
Select Color Management and then
Document. Select Printer Manages Colors as
the Color Handling setting, and then click
Print.
B
Display the Print screen.
U “Basic Printing Methods(Mac)” on page 68
C
Select Color Matching from the list, and then
click EPSON Color Controls.
Note:
EPSON Color Controls will not be available in
the following applications if Step 1 is omitted.
Adobe Photoshop CS3 or later
Adobe Photoshop Lightroom 1 or later
Adobe Photoshop Elements 6 or later
SC-P8500D Series/SC-T7700D Series User's Guide
Various Printing Methods
97
D
Select Printer Settings from the list, and then
select Advanced Settings in Mode Settings.
E
Select a color mode method in Color Mode.
To make fine adjustments, click Settings.
Note:
If you are using any of the following applications
on Mac OS X v10.5, clear the Use Generic RGB
check box.
Adobe Photoshop CS3 or later
Adobe Photoshop Lightroom 1 or later
Adobe Photoshop Elements 6 or later
Select this if you are using software other than the
above.
F
Make the necessary settings.
See the printer driver help for more details on
each item.
G
Check other settings, and then start printing.
N-up/Poster
You can print multiple pages of data on a single sheet,
or print a single page across multiple sheets.
There are three ways available to print N-up/Posters.
Folded Double-Side (Windows only)
Two consecutive pages can be printed on a single
sheet. The second page is flipped 180˚ and printed
adjacent to the first page, allowing the paper to be
folded to make a 2-sided document.
•N-up
Two or four consecutive pages can be printed on a
single sheet.
SC-P8500D Series/SC-T7700D Series User's Guide
Various Printing Methods
98
Poster (Windows Only)
A single page can be printed across multiple sheets.
The sheets can then be joined together to form
large posters (up to 16 times the original size).
When Borderless Poster Print is enabled, you can
splice the output paper as it is without cutting the
margins, but the parts of the image that expand
beyond the edges in borderless printing are lost,
which means the image may misalign at the joins.
Folded Double-Side (Windows
only)
A
Display the Layout tab of the printer driver,
and then select Page Layout. Select Folded
Double-Side and click the Settings button.
U “Basic Printing Methods(Windows)” on
page 65
B
Set Binding Edge and Binding Margin in the
Folded Double-Side Setting dialog box.
C
Check other settings, and then start printing.
Multi-Page Printing (N-up)
Note:
In Windows, you cannot use the N-up printing
function when performing borderless printing.
In Windows, you can use the Reduce/Enlarge
function (Fit to Page) to print the data on different
sizes of paper.
U “Printing at Non-Standard Sizes” on page 84
Settings in Windows
A
Display the Layout tab of the printer driver,
and then select Page Layout. Select N-up and
click the Settings button.
U “Basic Printing Methods(Windows)” on
page 65
SC-P8500D Series/SC-T7700D Series User's Guide
Various Printing Methods
99
B
Set Number of pages per sheet and Page
Order in the Print Layout dialog box.
If the Print page frames check box is selected,
page frames are printed on each page.
C
Check other settings, and then start printing.
Settings in Mac
A
Display the Print dialog box, select Layout
from the list, and specify the number of pages
per sheet and so on.
U “Basic Printing Methods(Mac)” on page 68
Note:
You can print frames around arranged pages
using the Border function.
B
Check other settings, and then start printing.
Poster (Windows Only)
A
Display the Layout tab of the printer driver,
and then select Page Layout. Select Poster and
click the Settings button.
U “Basic Printing Methods(Windows)” on
page 65
B
Set Number of panels in the Poster dialog box.
SC-P8500D Series/SC-T7700D Series User's Guide
Various Printing Methods
100
C
Select whether to print the poster with or
without borders.
When borderless is selected:
Select Borderless Poster Print.
Note:
If Borderless Poster Print is grayed out, the
selected paper or the size does not support
borderless printing.
U “Supported Paper” on page 92
If Auto Cut is set to Single Cut or Double
Cut, the image is cut 1 to 2 mm inside the
edge of the image, which means the image
may misalign at the joins.
When with margins is selected:
Clear Borderless Poster Print.
Note:
Regarding the size after joining together:
When Borderless Poster Print is cleared, the
Print Cutting Guides items are displayed.
The finished size is the same whether or not Print
page frames is selected. However, if Overlapping
Alignment Marks is selected, the finished size is
smaller with an overlap.
D
Check other settings, and then start printing.
Joining poster sheets with borders in multi-page
printing
If Overlapping Alignment Marks is selected, join
guides (indicated by the lines drawn through and
around the X marks in the illustration below) will be
printed on each sheet.
Note:
If the output is in color, the join guides will be in blue
and the cut guides in red; otherwise, all the guides will
be printed in black.
SC-P8500D Series/SC-T7700D Series User's Guide
Various Printing Methods
101
The following section describes how to join four
printed pages together.
A
Ready the two top sheets and trim the excess
from the left sheet by cutting along the line
joining the two join guides (the centers of the X
marks).
B
Lay the upper left sheet on top of upper right
sheet. Lineup the X marks as shown in the
illustration below, and temporarily fasten them
using an adhesive tape on the back.
SC-P8500D Series/SC-T7700D Series User's Guide
Various Printing Methods
102
C
With the two sheets overlapping, trim the
excess by cutting along the line joining the two
cut guides (the lines to the left of the X marks).
D
Rejoin the two sheets.
Use an adhesive tape to stick the backs of the
sheets together.
E
Follow steps 1 to 4 to join the lower two sheets.
F
Trim the bottom from the upper sheets by
cutting along the line joining the two guides
(the lines above the X marks).
G
Lay the upper sheet on top of the lower sheet.
Lineup the X marks as shown in the illustration
below, and temporarily fasten them using an
adhesive tape on the back.
SC-P8500D Series/SC-T7700D Series User's Guide
Various Printing Methods
103
H
With the two sheets overlapping, trim the
excess by cutting along the line joining the two
cut guides (the lines above the X marks).
I
Join the upper and lower sheets together.
Use an adhesive tape to stick the backs of the
sheets together.
SC-P8500D Series/SC-T7700D Series User's Guide
Various Printing Methods
104
J
After joining all the sheets, trim off the borders
by cutting along the cut guides (outside the X
marks).
Poster Layout
(Windows only)
The poster layout function allows you to arrange
multiple items of print data created with different
applications on a sheet of paper and print them all at
once.
You can layout multiple items to create posters and
exhibition material. It also provides a more efficient
use of paper when printing.
Sample Multi-Document Layout
Sample Free Vertical/Horizontal Layout
SC-P8500D Series/SC-T7700D Series User's Guide
Various Printing Methods
105
Setting Procedures for Printing
A
Open the file you want to print in your
application.
B
Select Layout Manager on the printer driver’s
Printer Settings screen, and then in Paper Size
set the page size created by the application.
U “Basic Printing Methods(Windows)” on
page 65
Note:
The Page Size is the size that will be placed on
the Layout Manager screen. Set the actual paper
size to be printed on the screen in step 6.
C
After clicking OK, the Layout Manager screen
opens when printing using your application.
The data is not printed, but placed on the paper
in the Layout Manager screen where one page
is one object.
D
Leave the Layout Manager screen open and
repeat steps 1 to 3 to place the next item.
The object is added to the Layout Manager
screen.
E
Arrange the layout for the objects on the
Layout Manager screen.
Objects can be moved or resized by dragging as
well as rearranged or rotated using the tool
buttons or the options in the Object menu.
You can change the size and position of each
object in the Preferences or Arrangement
menus from the File menu.
For details on each function, see the help on the
Layout Manager screen.
F
Click the File menu - Properties to set the print
settings on the printer driver screen.
Set each item such as Paper Setting, Source, or
Paper Size (or Roll Paper Width for roll paper).
G
Click the File menu on the Layout Manager
screen, and then click Print.
Printing starts.
Saving and Recalling Settings
You can save the layout and setting information on
the Layout Manager screen as a file. If you need to
close your application in the middle of a job, you can
save it to a file and then open it later to continue your
work.
SC-P8500D Series/SC-T7700D Series User's Guide
Various Printing Methods
106
Saving
A
On the Layout Manager screen, click the File
menu - Save As....
B
Enter the file name, select the location, and
then click Save.
C
Close the Layout Manager screen.
Opening saved files
A
Right-click the Utility shortcut icon on the
Windows taskbar, and then click Layout
Manager in the menu displayed.
The Layout Manager screen is displayed.
If the Utility shortcut icon is not displayed on
the Windows taskbar:
U “Summary of the Utility Tab” on page 121
B
On the Layout Manager screen, click the File
menu - Open.
C
Select the location and open the required file.
Using Epson Smart Panel
You can print photos and documents from smart
devices such as smartphones and tablets.
Note:
The operations differ depending on the device.
A
Load the paper into the printer.
B
Connect the printer to a Wi-Fi network.
C
If it is not already installed, install Epson Smart
Panel.
U “Introducing the Software” on page 23
D
Connect the smart device to the same Wi-Fi
network as the printer.
E
Start the Epson Smart Panel and follow the
instructions in the application to print.
Using AirPrint
AirPrint enables instant wireless printing from
iPhone, iPad, iPod touch, and Mac without the need
to install drivers or download software.
A
Load paper in your product.
B
Set up your product for wireless printing. See
the link below.
http://epson.sn
C
Connect your Apple device to the same wireless
network that your product is using.
D
Print from your device to your product.
Note:
For details, see the AirPrint page on the Apple
website.
Printing Over the Web
(Upload Printing)
Function Summary
Uploaded and Print is a function that allows you to
start Web Config and print from a computer that does
not have a printer driver installed.
You can print by simply selecting the file you want to
print, and then uploading it to the printer. If the
browser you are using supports drag and drop, you
can upload multiple files in a batch and print them in
order.
The following are files that can print from an upload.
SC-P8500D Series/SC-T7700D Series User's Guide
Various Printing Methods
107
JPEG
HP-GL/2
TIFF
PDF
Upload and Print Procedure
A
Load the paper into the printer.
B
Start Web Config.
U “Using Web Config” on page 32
C
Display the Print tab, and then click Upload
and Print.
Note:
If the Print tab does not appear, contact your
system administrator.
D
Do the settings for printing.
Select Color Mode and Paper Source in Basic
Settings.
Do the settings, such as Quality, from
Advanced.
E
Start printing by dragging and dropping the data.
Printing Files in a Shared
Folder (Folder Printing)
Function Summary
You can select and print a file from a shared folder on
the network that has been setup in advance.
Make the settings for the shared folder on the printer's
screen or in Web Config.
U “Preparing a Shared Folder” on page 109
The following files can be printed from a network
folder/FTP.
JPEG
HP-GL/2
TIFF
PDF
SC-P8500D Series/SC-T7700D Series User's Guide
Various Printing Methods
108
Preparing a Shared Folder
Setup from the printer
A
Press Menu on the Home screen.
B
Press General Settings - Network Settings -
Advanced - Shared Folder.
The shared folder settings screen appears.
C
Enter each item.
Folder Name: Within 255 characters, enter
the network path for the shared folder.
User Name: Enter the user name that you use
to log into the computer.
Password: Enter the password that you use to
log into the computer.
D
Press Proceed to complete the settings for the
shared folder.
Setup from Web Config
A
Start Web Config.
U “Using Web Config” on page 32
B
Display the Print tab, and then click Basic.
Note:
If the Print tab does not appear, contact your
system administrator.
C
Enter each item for Print from Folder.
Print from Folder: Select enable.
Folder Name: Enter the network path for the
shared folder.
User Name: Enter the user name that you use
to log into the computer.
Password: Enter the password that you use to
log into the computer.
D
Click OK to complete the settings for the
shared folder.
Print from Folder Procedure
The procedure to print from a folder from the
printer's screen is as follows.
A
On the Home screen, press Network Folder.
After a short while, a list of the files in the
shared folder appears.
B
Select 1 file to print.
C
Select B&W or Color.
Using advanced settings such as enlarging or
reducing size
Go to step 4.
Printing at actual size without advanced
settings
Go to step 5.
SC-P8500D Series/SC-T7700D Series User's Guide
Various Printing Methods
109
D
Press the Advanced tab.
You can set the reduce/enlarge ratios in Reduce/
Enlarge. If you set Auto Fit Page to On,
printing is performed by automatically
enlarging to fit the width of the roll paper or
the size of the cut sheet paper loaded in the
printer.
Set other items.
Note:
When Page Margins option - Borderless is
selected, either Clip By Margins or Oversize
in the Menu - General Settings - Printer
Settings - Universal Print Settings - Page
Margins option is applied for HP-GL/2 files.
You can select Reduce/Enlarge in HP-GL/2
files, but it is not applied.
E
Press the Print button.
Printing Files Directly
from a USB Flash Drive
By connecting a USB flash drive to the printer, you
can print JPEG or TIFF files stored in the memory
directly from the printer.
PDF files are also supported.
USB flash memories formatted in FAT and exFAT file
systems can be used. However, you cannot use USB
flash memories with security functions such as
password protected ones.
A
Connect the USB flash memory, in which the
data to be printed is saved, to the printer.
B
Press Memory Device on the Home screen.
C
Press JPEG, TIFF, PDF, or HP-GL/2.
D
Select 1 file to print.
When selecting JPEG
Press to select the file image to print, and then
press Proceed to Print.
This will add a check mark to the selected
image. Press Single View to enlarge the
selected image to confirm.
When selecting TIFF or PDF
From the list, press a file name to select it.
Note:
Files in formats other than JPEG, TIFF, or
PDF are not displayed on the printer's screen.
Any characters in the folder or file names
that cannot be displayed by the printer is
displayed as "?".
E
Select B&W or Color.
Using advanced settings such as enlarging or
reducing size
Go to step 6.
Printing at actual size without advanced
settings
Go to step 7.
F
Press the Advanced tab.
You can set the reduce/enlarge ratios in Reduce/
Enlarge. If you set Auto Fit Page to On,
printing is performed by automatically
enlarging to fit the width of the roll paper or
the size of the cut sheet paper loaded in the
printer.
Set other items.
SC-P8500D Series/SC-T7700D Series User's Guide
Various Printing Methods
110
Note:
Each press of the following bottom left icon
switches the input method as follows.
AB: Enter the alphabet
1#: Enter numbers and symbols
G
Press the numeric value for the number of
prints and then enter the number of prints in
the keypad screen.
Note:
The Preview button allows you to check the print
image (JPEG, TIFF, or PDF only).
H
Press the Print button.
SC-P8500D Series/SC-T7700D Series User's Guide
Various Printing Methods
111
Color Management
Printing
About Color Management
Even when using the same image data, the original
image and the displayed image may look different,
and the printed results may look different to the image
you see on the display. This occurs due to the
difference in characteristics when input devices such
as scanners and digital cameras capture colors as
electronic data, and when output devices such as
display screens and printers reproduce colors from the
color data. The color management system is a means
to adjust differences in color conversion
characteristics among input and output devices. A
color management system is included with operating
systems such as Windows and Mac OS, in addition to
image processing applications. Windows includes the
ICM color management system, and Mac OS X
includes ColorSync color management system.
In a color management system, a color definition file
called a "Profile" is used to perform color matching
between devices. (This file is also called an ICC
profile.) The profile of an input device is called an
input profile (or source profile), and the profile of an
output device, such as a printer, is called a printer
profile (or output profile). A profile is prepared for
each media type in this printer's driver.
The color conversion areas by the input device and
the color reproduction area by the output device
differ. As a result, there are color areas that do not
match even when performing color matching using a
profile. In addition to specifying profiles, the color
management system also specifies conversion
conditions for areas where color matching failed as
"intent". The name and type of intent vary depending
on the color management system you are using.
You cannot match the colors on the printed results
and display by color management between the input
device and the printer. To match both colors, you
need to perform color management between the input
device and the display as well.
Color Management Print
Settings
You can perform color management printing using
this printer's printer driver in the following two ways.
Choose the best method according to the application
you are using, the operating system environment, the
aim of the print out, and so on.
Setting color management with applications
This method is for printing from applications that
support color management. All color management
processes are carried out by the application's color
management system. This method is useful when you
want to obtain the same color management print
results using a common application among different
operating system environments.
U “Setting color management with applications” on
page 113
Setting color management with the printer driver
The printer driver uses the operating system's color
management system and carries out all color
management processes. You can configure the color
management settings in the printer driver using the
following two methods.
Host ICM (Windows) / ColorSync (Mac OS X)
Set when printing from applications that support
color management. This is effective in producing
similar print results from different applications
under the same operating systems.
U “Color Management Printing by Host ICM
(Windows)” on page 114
U “Color Management Printing by ColorSync
(Mac)” on page 115
Driver ICM (Windows only)
This allows you to perform color management
printing from applications that do not support
color management.
U “Color Management Printing by Driver
ICM(Windows only)” on page 116
SC-P8500D Series/SC-T7700D Series User's Guide
Color Management Printing
112
Setting profiles
Settings for the input profile, printer profile, and
intent (matching method) vary between three types of
color management printing since their color
management engines are used differently. This is
because color management usage differs between the
engines. Make settings in the printer driver or
application as described in the following table.
Input
profile
settings
Printer
profile
settings
Intent
settings
Driver ICM
(Windows)
Printer
Driver
Printer
Driver
Printer
Driver
Host ICM
(Windows)
Applicatio
n
Printer
Driver
Printer
Driver
ColorSync
(Mac OS X)
Applicatio
n
Printer
Driver
Applicatio
n
Application Applicatio
n
Applicatio
n
Applicatio
n
Printer profiles for each paper type that is needed
when performing color management printing are
installed with the printer's printer driver. You can
select the profile from the printer driver's settings
screen.
You can select the profile from the printer driver's
settings screen.
U “Color Management Printing by Driver
ICM(Windows only)” on page 116
U “Color Management Printing by Host ICM
(Windows)” on page 114
U “Color Management Printing by ColorSync
(Mac)” on page 115
U “Setting color management with applications” on
page 113
Setting color
management with
applications
Print using applications with a color management
function. Make the color management settings in the
application and disable the printer driver's color
adjustment function.
A
Make color management settings in the
applications.
Setting example for Adobe Photoshop CS5
Open the Print dialog box.
Select Color Management and then
Document. Select Photoshop Manages Colors
in Color Handling, select Printer Profile and
Rendering Intent, and then click Print.
B
Display the printer driver settings screen
(Windows) or print screen (Mac).
Make printer driver settings.
For Windows
U “Basic Printing Methods(Windows)” on
page 65
For Mac
U “Basic Printing Methods(Mac)” on page 68
SC-P8500D Series/SC-T7700D Series User's Guide
Color Management Printing
113
C
Set color management to off.
For Windows
Clear the Simple Settings checkbox in Print
Quality on the Printer Settings screen, and
then select No Color Management.
For Mac
Select Printer Settings from the list, and then
select Advanced Settings in Mode Settings.
Also, set the Color Mode to Off (No Color
Adjustment).
D
Check other settings, and then start printing.
Setting Color
Management with the
Printer Driver
Color Management Printing by
Host ICM (Windows)
Use image data in which an input profile has been
embedded. The application must also support ICM.
A
Make the settings for color adjustment using
the application.
Depending on the type of the application, make
the settings following the table below.
Adobe Photoshop CS3 or later
Adobe Photoshop Elements 6 or later
Adobe Photoshop Lightroom 1 or later
OS Color Management
Settings
Windows 10,
Windows 8.1,
Windows 8,
Windows 7,
Windows Vista
Printer Manages Colors
Windows XP
(Service Pack 2 or
later and .NET 3.0
or later)
Windows XP
(other than the
above)
No Color Management
In other applications, set No Color
Management.
Note:
For information on supported platforms, see the
website for the application in question.
Setting example for Adobe Photoshop CS5
Open the Print dialog box.
SC-P8500D Series/SC-T7700D Series User's Guide
Color Management Printing
114
Select Color Management and then
Document. Select Printer Manages Colors as
the Color Handling setting, and then click
Print.
When using applications without a color
management function, start from Step 2.
B
Clear the Simple Settings checkbox in Print
Quality on the printer driver's Printer Settings
screen, select ICM, and then click Settings.
U “Basic Printing Methods(Windows)” on
page 65
C
Select ICM Mode in Printer Color Adjustment.
See the printer driver help for more details.
When you select genuine Epson paper in
Media Type on the Printer Settings screen, the
printer profile corresponding to the paper is
automatically specified and displayed in the
Printer Profile Description column.
To change the profile, select the Show all
profiles check box.
D
Check other settings, and then start printing.
Color Management Printing by
ColorSync (Mac)
Use image data in which an input profile has been
embedded. The application must also support
ColorSync.
Note:
Depending on the application, color management
printing by ColorSync may not be supported.
A
Disable the color management functions in the
application.
B
Display the Print screen.
U “Basic Printing Methods(Mac)” on page 68
C
Select Color Matching from the list, and then
click ColorSync.
SC-P8500D Series/SC-T7700D Series User's Guide
Color Management Printing
115
D
Select Printer Settings from the list, and then
select Advanced Settings in Mode Settings.
Also, set the Color Mode to Off (No Color
Adjustment).
E
Check other settings, and then start printing.
Color Management Printing by
Driver ICM
(Windows only)
The printer driver uses its own printer profiles to
perform color management. You can use the
following two color correction methods.
Driver ICM (Basic)
Specify one type of profile and intent for
processing the entire image data.
Driver ICM (Advanced)
The printer driver distinguishes between Image,
Graphics, and Text areas in the image data, and
then specifies a different profile and intent for
each of the three areas.
When using applications featuring a color
management function
Make the settings for color processing using the
application before making printer driver settings.
Depending on the type of the application, make the
settings following the table below.
Adobe Photoshop CS3 or later
Adobe Photoshop Elements 6 or later
Adobe Photoshop Lightroom 1 or later
OS Color Management
Settings
Windows 10,
Windows 8.1,
Windows 8,
Windows 7,
Windows Vista
Printer Manages Colors
Windows XP
(Service Pack 2 or later
and .NET 3.0 or later)
Windows XP (other than
the above)
No Color Management
In other applications, set No Color Management.
Note:
For information on supported platforms, see the
website for the application in question.
Setting example for Adobe Photoshop CS5
Open the Print dialog box.
Select Color Management and then Document.
Select Printer Manages Colors as the Color
Handling setting, and then click Print.
SC-P8500D Series/SC-T7700D Series User's Guide
Color Management Printing
116
A
On the printer driver's Printer Settings screen,
select ICM in Print Quality, and then click
Settings in Color Mode.
U “Basic Printing Methods(Windows)” on
page 65
B
From ICM Mode on the ICM screen, select
Driver ICM (Basic) or Driver ICM
(Advanced).
If you select Driver ICM (Advanced), you can
specify the profiles and intent for each image
such as photos, graphics, and text data.
Intent Explanation
Saturation Keeps the current saturation
unchanged and converts the
data.
Perceptual Converts the data so that a
more visually natural image is
produced. This feature is used
when a wider gamut of color is
used for image data.
Intent Explanation
Relative
Colorimetric
Converts the data so that a set
of color gamut and white point
(or color temperature)
coordinates in the original data
match their corresponding print
coordinates. This feature is used
for many types of color matching.
Absolute
Colorimetric
Assigns absolute color gamut
coordinates to the original and
print data and converts the
data. Therefore, color tone
adjustment is not performed on
any white point (or color
temperature) for the original or
print data. This feature is used
for special purposes such as
logo color printing.
C
Check other settings, and then start printing.
SC-P8500D Series/SC-T7700D Series User's Guide
Color Management Printing
117
Using the Printer
Driver
(Windows)
Displaying the Settings
Screen
You can access the printer driver in the following ways:
From Windows applications
U “Types of Borderless Printing Methods” on
page 92
With the Start button
With the Start button
Follow the steps below when specifying common
settings among applications or performing printer
maintenance, such as Print Head Nozzle Check or
Print Head Cleaning.
A
On the Control Panel click Hardware and
Sound and then View devices and printers.
Windows 10/8.1/8/7
Click Hardware and Sound (or Hardware)
and then View devices and printers (or
Devices and Printers).
For Windows Vista
Click , Control Panel, Hardware and
Sound, and then Printer.
For Windows XP
Click Start, Control Panel, Printers and Other
Hardware, and then Printers and Faxes.
Note:
If your Windows XP Control Panel is in Classic
View, click Start, Control Panel, and then
Printers and Faxes.
B
Right-click your printer icon, and click
Printing preferences.
The printer driver setting screen is displayed.
Make the necessary settings. These settings become
the default settings of the printer driver.
SC-P8500D Series/SC-T7700D Series User's Guide
Using the Printer Driver(Windows)
118
Displaying Help
You can access the printer driver help in the following
ways:
Click Help
Right-click on the item you want to check and
display
Click the Help Button to Display
By displaying help, you can use the contents page or
keyword search to read the help.
Right-click on the item you want
to check and display
Right-click the item, and then click Help.
Note:
In Windows XP, click on the title bar, and then
click the item you want to know more about to display
the help.
SC-P8500D Series/SC-T7700D Series User's Guide
Using the Printer Driver(Windows)
119
Customizing the Printer
Driver
You can save the settings or change the display items
as you prefer.
Saving various settings as your
Select Settings
You can save all printer driver settings as a Select
Setting. Additionally, in Select Setting the
recommended settings for a variety of uses are already
available.
This allows you to easily load settings that have been
stored in Select Settings, and repeatedly print using
exactly the same settings.
A
Set each item for the Printer Settings screen
and the Page Setup screen that you want to save
as your Select Settings.
B
Select Select Setting - Custom Settings.
C
When you enter a name in Name and click
Save, the settings are saved in List.
You can load the settings you have saved from Select
Setting on the Printer Settings screen.
Note:
You can save up to 100 settings.
Select the settings you want to save, and then click
Export... to save them to a file. You can share the
settings by clicking Import... to import the saved
file on another computer.
Select the settings you want to delete, and then
click Delete.
SC-P8500D Series/SC-T7700D Series User's Guide
Using the Printer Driver(Windows)
120
Summary of the Utility
Tab
You can perform the following maintenance functions
from the printer driver's Utility tab.
Print Head Nozzle Check
This function prints a nozzle check pattern to check if
the print head nozzles are clogged.
If you see banding or gaps in the print outs, perform
head cleaning to clear any clogged nozzles.
U “Print Head Nozzle Check” on page 143
Print Head Cleaning
If you see banding or gaps in the print outs, perform
head cleaning. Cleans the surface of the print head to
improve the print quality.
U “Print Head Cleaning” on page 144
EPSON Status Monitor 3
You can check the printer's status, such as the
remaining ink level and error messages, on the
computer's screen.
Monitoring Preferences
You can select the error notifications displayed on the
EPSON Status Monitor 3 screen, or register a shortcut
for the Utility icon to the taskbar.
Note:
If you select Shortcut Icon on the Monitoring
Preferences screen, the Utility shortcut icon is
displayed on the Windows taskbar.
By right-clicking the icon, you can display the following
menu and perform maintenance functions.
EPSON Status Monitor 3 starts when the printer name
is clicked from the displayed menu.
Print Queue
You can display the list of all waiting jobs.
On the Print Queue screen, you can view information
on the data waiting to be printed, delete and reprint
these jobs.
Printer and Option Information
Displays the inkset information. These settings should
not normally be changed.
If you cannot acquire inkset information
automatically, select an inkset according to the ink
type that is installed in the printer.
Speed and Progress
You can set various functions for printer driver basic
operations.
Epson Media Installer
If the paper information you want to use is not
displayed on the control panel or in the driver, you
can add paper information from the Internet.
SC-P8500D Series/SC-T7700D Series User's Guide
Using the Printer Driver(Windows)
121
Using the Printer
Driver
(Mac)
Displaying the Settings
Screen
The display method of the printer driver setting
screen may differ depending on the application or the
OS version.
Displaying Help
Click in the printer driver setting screen to display
Help.
Using Presets
You can adjust the ink density according to the paper
being used, and then save the settings for future use.
Saving Presets
A
Set each item for Paper Size and Print Settings
to the values you want to save as a preset.
Select Paper Configuration from the list and
set the ink density according to the paper being
used.
B
Click Save Current Settings as Preset... in
Presets.
C
Enter a name, and then click OK.
Note:
If you select All Printers in Target Presets, you
can select the Presets you saved from all of the
printer drivers installed on your computer.
The settings are saved to the Presets.
You can now select the settings saved in the
Presets.
SC-P8500D Series/SC-T7700D Series User's Guide
Using the Printer Driver(Mac)
122
Deleting Presets
A
Click Show Presets... in Presets on the Print
screen.
B
Select the settings you want to delete, click
Delete, and then click OK.
Using Epson Printer
Utility 4
You can perform maintenance functions such as
nozzle checks and print head cleaning from Epson
Printer Utility 4. This utility is installed automatically
when you install the printer driver.
Starting Epson Printer Utility 4
A
Click System Preferences - Printers &
Scanners (or Print & Fax) from the Apple menu.
B
Select the printer and click Options & Supplies
- Utility - Open Printer Utility.
Epson Printer Utility 4 Functions
You can perform the following maintenance functions
from Epson Printer Utility 4.
EPSON Status Monitor
You can check the printer's status, such as the
remaining ink level and error messages, on the
computer's screen.
Print Head Nozzle Check
This function prints a nozzle check pattern to check if
the print head nozzles are clogged.
If you see banding or gaps in the print outs, perform
head cleaning to clear any clogged nozzles.
U “Print Head Nozzle Check” on page 143
SC-P8500D Series/SC-T7700D Series User's Guide
Using the Printer Driver(Mac)
123
Print Head Cleaning
If you see banding or gaps in the print outs, perform
head cleaning. Cleans the surface of the print head to
improve the print quality.
U “Print Head Cleaning” on page 144
SC-P8500D Series/SC-T7700D Series User's Guide
Using the Printer Driver(Mac)
124
Menu List
Paper Setting
Item Setting/Additional Explanation
Roll 1
Remove Roll paper is ejected.
After the paper has been ejected, information on how to remove the roll paper is displayed.
Feed/Cut Paper Use Backward and Forward to adjust the amount of paper being fed.
Press Cut to cut the paper.
Print Adjustments
Automatic Adjustment
Standard Automatically performs Paper Feed Adjust and Ruled Line Alignment.
Details Select this if you are not satisfied with the adjustments made by Automatic Adjustment -
Standard, or if you want to perform Automatic Adjustment to match your printing needs.
Select the items that suit your printing needs in Select Target and Print Quality.
Paper Feed Adjust
Auto Use this menu when Automatic Adjustment cannot be performed, or when banding (horizontal
banding, tint unevenness, or stripes) is detected in printing results.
Manual Quality First, Length Accuracy First
Select the following if you are not satisfied with the adjustments made by Paper Feed Adjust -
Auto, or if you want to perform Paper Feed Adjust to match your printing needs.
Quality First is suitable for printing images that require an emphasis on image quality. Make
adjustments while visually checking the adjustment patterns.
Length Accuracy First is suitable for printing images that require an emphasis on dimensions
and length such as CAD. Measure and adjust the distance of the printed measurement positions.
Ruled Line Alignment
Auto(Standard) Use this menu when Automatic Adjustment cannot be performed, or when the ruled lines are
misaligned or if there is graininess in the printing results.
Auto(Details) Use this menu if you are not satisfied with the results of adjustment performed by Ruled Line
Alignment - Auto(Standard) or when ruled lines are misaligned at the edge of the paper.
Manual(Stand-
ard)
Use this menu if you are not satisfied with the results of adjustment performed by Ruled Line
Alignment - Auto. Visually inspect the printed pattern and enter the measurements to perform
adjustments.
Manual(Details) Use this menu if you are not satisfied with the adjustments made by Ruled Line Alignment -
Auto or Manual(Standard), or if you want to perform Ruled Line Alignment to match your
printing needs. Select the items that suit your printing needs in Select Target and Print
Quality, and the pattern is printed. Make adjustments while visually checking the adjustment
patterns.
SC-P8500D Series/SC-T7700D Series User's Guide
Menu List
125
Item Setting/Additional Explanation
Advanced Paper Settings
Confirm ICC profile The ICC profile name is displayed when using paper with custom paper settings.
Confirm Color Den-
sity
The ink density is displayed when using paper with custom paper settings. The ink density
cannot be changed.
Paper Thickness 0.01 - 1.50 mm (0.01 mm units)/0.4 - 59.1 mil (0.1 mil units)
This item is only displayed for custom paper settings.
Platen Gap Auto, 1.2, 1.6, 1.9, 2.1, 2.4
Select a wider setting if print results are scratched or smudged.
Top Margin 3 mm, 15 mm, 20 mm, 45 mm, Standard
Paper Suction -3 - +3
Paper Size Check On, Off
When this is set to On, the width of the loaded roll paper is automatically detected.
Auto Cut Follow Paper Source Settings, Never Cut
Roll Core Diameter 2inch, 3inch
Set the paper core size for the roll paper being loaded.
Paper Eject Roller Auto, Use, Do Not Use
Paper Feed Offset -1.0 - +1.50%
This item is only displayed for custom paper settings.
Restore Default
Settings
This item is only displayed for standard media settings.
Restores advanced settings to their default settings. The advanced paper settings are saved for
the paper type. When printing is complete, the default settings are restored.
Remaining Amount Management
Remaining
Amount Manage-
ment
On, Off
Remaining
Amount
Enter the amount of paper remaining.
Remaining Alert A warning is displayed when the amount of remaining roll paper is running low. Enter the
amount of remaining roll paper that will trigger the warning.
Change Paper Type You can change the set paper type. You can also change the paper width by setting Paper Size
Check to Off.
Paper Type Recently Used Paper, Recently Added Media, More Paper Types
Paper Width A Series, US-ANSI, US-ARCH, B Series (ISO), B Series (JIS), Photo Series, Others, User Defined
SC-P8500D Series/SC-T7700D Series User's Guide
Menu List
126
Item Setting/Additional Explanation
Roll 2
Remove Roll paper is ejected.
After the paper has been ejected, information on how to remove the roll paper is displayed.
Feed/Cut Paper Press Cut to cut the paper.
Prepare for Take-up Press when using the auto take-up function. See the following for more information.
U “Loading Method for Auto Take-up” on page 60
Print Adjustments
Automatic Adjustment
Standard Automatically performs Paper Feed Adjust and Ruled Line Alignment.
Details Select this if you are not satisfied with the adjustments made by Automatic Adjustment -
Standard, or if you want to perform Automatic Adjustment to match your printing needs.
Select the items that suit your printing needs in Select Target and Print Quality.
Paper Feed Adjust
Auto Use this menu when Automatic Adjustment cannot be performed, or when banding (horizontal
banding, tint unevenness, or stripes) is detected in printing results.
Manual Quality First, Length Accuracy First
Select the following if you are not satisfied with the adjustments made by Paper Feed Adjust -
Auto, or if you want to perform Paper Feed Adjust to match your printing needs.
Quality First is suitable for printing images that require an emphasis on image quality. Make
adjustments while visually checking the adjustment patterns.
Length Accuracy First is suitable for printing images that require an emphasis on dimensions
and length such as CAD. Measure and adjust the distance of the printed measurement positions.
Ruled Line Alignment
Auto(Standard) Use this menu when Automatic Adjustment cannot be performed, or when the ruled lines are
misaligned or if there is graininess in the printing results.
Auto(Details) Use this menu if you are not satisfied with the results of adjustment performed by Ruled Line
Alignment - Auto(Standard) or when ruled lines are misaligned at the edge of the paper.
Manual(Stand-
ard)
Use this menu if you are not satisfied with the results of adjustment performed by Ruled Line
Alignment - Auto. Visually inspect the printed pattern and enter the measurements to perform
adjustments.
Manual(Details) Use this menu if you are not satisfied with the adjustments made by Ruled Line Alignment -
Auto or Manual(Standard), or if you want to perform Ruled Line Alignment to match your
printing needs. Select the items that suit your printing needs in Select Target and Print
Quality, and the pattern is printed. Make adjustments while visually checking the adjustment
patterns.
SC-P8500D Series/SC-T7700D Series User's Guide
Menu List
127
Item Setting/Additional Explanation
Advanced Paper Settings
Confirm ICC profile The ICC profile name is displayed when using paper with custom paper settings.
Confirm Color Den-
sity
The ink density is displayed when using paper with custom paper settings. The ink density
cannot be changed.
Paper Thickness 0.01 - 1.50 mm (0.01 mm units)/0.4 - 59.1 mil (0.1 mil units)
Platen Gap Auto, 1.2, 1.6, 1.9, 2.1, 2.4
Select a wider setting if print results are scratched or smudged.
Top Margin 3 mm, 15 mm, 20 mm, 45 mm, Standard
Paper Suction -3 - +3
Paper Size Check On, Off
When this is set to On, the width of the loaded roll paper is automatically detected.
Auto Cut Follow Paper Source Settings, Never Cut
Roll Core Diameter 2inch, 3inch
Set the paper core size for the roll paper being loaded.
Paper Eject Roller Auto, Use, Do Not Use
Paper Feed Offset -1.0 - +1.50%
This item is only displayed for custom paper settings.
Restore Default
Settings
Restores advanced settings to their default settings. The advanced paper settings are saved for
the paper type. When printing is complete, the default settings are restored.
Remaining Amount Management
Remaining
Amount Manage-
ment
On, Off
Remaining
Amount
Enter the amount of paper remaining.
Remaining Alert A warning is displayed when the amount of remaining roll paper is running low. Enter the
amount of remaining roll paper that will trigger the warning.
Change Paper Type You can change the set paper type. You can also change the paper width by setting Paper Size
Check to Off.
Paper Type Recently Used Paper, Recently Added Media, More Paper Types
Paper Width A Series, US-ANSI, US-ARCH, B Series (ISO), B Series (JIS), Photo Series, Others, User Defined
SC-P8500D Series/SC-T7700D Series User's Guide
Menu List
128
Item Setting/Additional Explanation
Cut Sheet
Remove Ejects cut sheets.
After the paper has been ejected, information on how to remove the cut sheets is displayed.
Print Adjustments
Automatic Adjustment
Standard Automatically performs Paper Feed Adjust and Ruled Line Alignment.
Details Select this if you are not satisfied with the adjustments made by Automatic Adjustment -
Standard, or if you want to perform Automatic Adjustment to match your printing needs.
Select the items that suit your printing needs in Select Target and Print Quality.
Paper Feed Adjust
Auto Use this menu when Automatic Adjustment cannot be performed, or when banding (horizontal
banding, tint unevenness, or stripes) is detected in printing results.
Manual Quality First, Length Accuracy First
Select the following if you are not satisfied with the adjustments made by Paper Feed Adjust -
Auto, or if you want to perform Paper Feed Adjust to match your printing needs.
Quality First is suitable for printing images that require an emphasis on image quality. Make
adjustments while visually checking the adjustment patterns.
Length Accuracy First is suitable for printing images that require an emphasis on dimensions
and length such as CAD. Measure and adjust the distance of the printed measurement positions.
Ruled Line Alignment
Auto(Standard) Use this menu when Automatic Adjustment cannot be performed, or when the ruled lines are
misaligned or if there is graininess in the printing results.
Auto(Details) Use this menu if you are not satisfied with the results of adjustment performed by Ruled Line
Alignment - Auto(Standard) or when ruled lines are misaligned at the edge of the paper.
Manual(Stand-
ard)
Use this menu if you are not satisfied with the results of adjustment performed by Ruled Line
Alignment - Auto. Visually inspect the printed pattern and enter the measurements to perform
adjustments.
Manual(Details) Use this menu if you are not satisfied with the adjustments made by Ruled Line Alignment -
Auto or Manual(Standard), or if you want to perform Ruled Line Alignment to match your
printing needs. Select the items that suit your printing needs in Select Target and Print
Quality, and the pattern is printed. Make adjustments while visually checking the adjustment
patterns.
SC-P8500D Series/SC-T7700D Series User's Guide
Menu List
129
Item Setting/Additional Explanation
Advanced Paper Settings
Confirm ICC profile The ICC profile name is displayed when using paper with custom paper settings.
Confirm Color Den-
sity
The ink density is displayed when using paper with custom paper settings. The ink density
cannot be changed.
Paper Thickness 0.01 - 1.50 mm (0.01 mm units)/0.4 - 59.1 mil (0.1 mil units)
This item is only displayed for Custom Paper Setting.
Platen Gap Auto, 1.2, 1.6, 1.9, 2.1, 2.4
Select a wider setting if print results are scratched or smudged.
Paper Suction -3 - +3
Thin or soft paper may not be fed correctly. If this occurs, reduce the setting.
Paper Size Check On, Off
When this is set to On, the width of the loaded roll paper is automatically detected.
Paper Eject Roller Auto, Use, Do Not Use
Paper Feed Offset -1.0 - +1.50%
Displayed when using paper with custom paper settings.
Restore Default
Settings
Restores Advanced Paper Settings to their default settings. The Advanced Paper Settings are
saved for the paper type. When printing is complete, the default settings are restored.
Change Paper Type/Paper Size
Paper Type You can select the paper type.
Paper Size A Series, US-ANSI, US-ARCH, B Series (ISO), B Series (JIS), Photo Series, Others, User Defined
SC-P8500D Series/SC-T7700D Series User's Guide
Menu List
130
Item Setting/Additional Explanation
Poster Board
Remove Poster board is ejected.
After the media has been ejected, information on how to remove the cut sheets or poster board
is displayed.
Print Adjustments
Paper Feed Adjust
Manual Quality First, Length Accuracy First
Select the following when banding (horizontal banding, tint unevenness, or stripes) is detected
in printing results.
Quality First is suitable for printing images that require an emphasis on image quality. Make
adjustments while visually checking the adjustment patterns.
Length Accuracy First is suitable for printing images that require an emphasis on dimensions
and length such as CAD. Measure and adjust the distance of the printed measurement positions.
Ruled Line Alignment
Manual(Stand-
ard)
Use this menu when Automatic Adjustment cannot be performed, or when the ruled lines are
misaligned or if there is graininess in the printing results.
Visually inspect the printed pattern and enter the measurements to perform adjustments.
Manual(Details) Select the following if you are not satisfied with the adjustments made by Manual(Standard),
or if you want to perform Ruled Line Alignment to match your printing needs. Select the items
that suit your printing needs in Select Target and Print Quality, and the pattern is printed.
Make adjustments while visually checking the adjustment patterns.
Advanced Paper Settings
Confirm ICC profile The ICC profile name is displayed when using paper with custom paper settings.
Confirm Color Den-
sity
The ink density is displayed when using paper with custom paper settings. The ink density
cannot be changed.
Paper Thickness 0.01 - 1.50 mm (0.01 mm units)/0.4 - 59.1 mil (0.1 mil units)
Paper Suction -3 - +3
Thin or soft paper may not be fed correctly. If this occurs, reduce the setting.
Paper Size Check On, Off
When this is set to On, the width of the loaded roll paper is automatically detected.
Paper Feed Offset -1.0 - +1.50%
Restore Default
Settings
Restores Advanced Paper Settings to their default settings. The Advanced Paper Settings are
saved for the paper type. When printing is complete, the default settings are restored.
Change Paper Type/Paper Size
Paper Type You can select the paper type.
Paper Size A Series, US-ANSI, US-ARCH, B Series (ISO), B Series (JIS), Photo Series, Others, User Defined
SC-P8500D Series/SC-T7700D Series User's Guide
Menu List
131
General Settings
Item Setting/Additional Explanation
Basic Settings
LCD Brightness 1 - 9
Sounds
Button Press 0 - 10
Paper Set 0 - 10
Completion Notice 0 - 10
Error Tone 0 - 10
Sound Type Pattern1, Pattern2
Inside Light Auto, Manual
Alert Lamp Notice On, Off
Sleep Timer 1 to 120 minutes
Wake from Sleep Allows you to set the method for waking from sleep mode.
Power Off Timer Off, 30minutes, 1h, 2h, 4h, 8h, 12h
Circuit Breaker Interlock Startup On, Off
Date/Time Settings Date/Time, Time Difference
Language Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Polish,
Russian, Simplified Chinese, Spanish, Traditional Chinese
Print Screen Professional, Simple
Operation Time Out On, Off
Length Unit m, ft / in
Default Screen(Job/Status) Job Status, Log, Printer Status
Job Status is displayed when the optional SSD Unit is connected.
SC-P8500D Series/SC-T7700D Series User's Guide
Menu List
132
Item Setting/Additional Explanation
Printer Settings
Paper Source Settings
Roll Paper Setup
Auto Loading On, Off
When this is set to On, paper is fed automatically after the paper has been loaded.
When this is set to Off, paper is not fed automatically. Feed the paper manually.
U “Feeding Roll Paper Manually” on page 59
Roll1 Function Advance, Take-up
When using roll 1 for take-up, select Take-up. When using anything else, select
Advance.
Roll Switching
Auto Automatically switches between Roll 1 and Roll 2 for optimum printing efficiency.
Roll paper switching conditions include the Paper Type, Paper Width, and Paper
Length.
Paper Type:
You can select Type Match or Disable. Select Type Match to switch roll paper
when the paper loaded in roll 1 and roll 2 match. Select Disable to switch roll
paper even when the paper loaded in roll 1 and roll 2 does not match.
Paper Width:
You can select Optimize Margins, Width Match, or Disable.
Select Optimize Margins to print on the roll paper with smaller margins. Select
Width Match to print on the roll paper with the same paper width as the print
job. Select Disable to switch the roll paper regardless of the paper width.
Paper Length:
You can select Data Length Priority, Remaining Amount Priority, or Disable.
Select Data Length Priority to prioritize the roll paper with the least amount of
paper remaining to finish off the roll before switching to the other roll paper.
This also prevents the roll paper from being switched during printing. Make the
remaining roll paper management settings before printing. Select Remaining
Amount Priority to prioritize the roll paper with the least amount of paper
remaining to finish off the roll before switching to the other roll paper. Select
Disable to switch the roll paper regardless of the amount of paper remaining.
See the following for more details on roll switching settings.
U “Automatically Switch Roll Paper for Printing” on page 87
Roll 1 Select this when printing on roll 1 to prevent automatically switching the roll paper.
Roll 2 Select this when printing on roll 2 to prevent automatically switching the roll paper.
Print Job Priority Same Roll, Queued Order
Displayed when the optional SSD Unit is installed.
When Same Roll is selected, priority is given to printing jobs that are suitable for the
roll paper being fed. This can shorten printing time by reducing the number of roll
paper changes.
When Queued Order is selected, jobs are printed in the order in which they are
received. Switch the roll paper according to the job you are printing.
SC-P8500D Series/SC-T7700D Series User's Guide
Menu List
133
Item Setting/Additional Explanation
Cut Settings
Auto Cut On, Off
Print Cutting Guideline On, Off
If Auto Cut is Off, you can choose to print (On) or not print (Off) cut lines on roll
paper. Cut lines are not printed if Auto Cut is On or when printing cut sheets or
poster board.
Wait for Cut Between
Pages
On, Off
Cut for Borderless Print Two Cuts, One Cut
Quick Cut On, Off
Cut Mode Normal, Quiet
Margin Refresh On, Off
Roll End Option Continue, Stop Printing, Reprint
Select whether to print the remaining data on the replaced roll (Continue), to stop
printing (Stop Printing), or print again from the beginning (Reprint).
Reprint is only available when the optional SSD Unit is installed.
Take-up After Cut On, Off
Error Notice
Paper Size Notice On, Off
Paper Type Notice On, Off
Detect Paper Skew On, Off
Platen Gap Offset Standard, Wide, Wider, Widest
Cut Sheet/Poster Board Slot Front, Back
Custom Paper Setting
01-30 Displays the registered number and registered media name.
Paper setting information that has been registered using the driver or other
software cannot be changed by the printer.
Change Name Displays the media name registration screen.
Change Reference Paper Displays the reference paper type.
SC-P8500D Series/SC-T7700D Series User's Guide
Menu List
134
Item Setting/Additional Explanation
Advanced Paper Settings
Confirm ICC profile Displays the ICC profile name.
Confirm Color Density Displays the Color Density.
Paper Thickness 0.01 - 1.50 mm (0.4 - 59.1 mil) (0.01 mm units)
Platen Gap Auto, 1.2, 1.6, 1.9, 2.1, 2.4
Top Margin Standard, 3mm, 15mm, 20mm, 45mm
Paper Suction Roll 1, Roll 2, Cut Sheet, Poster Board
-3 - +3
Thin or soft paper may not be fed correctly. If this occurs, reduce the setting.
Paper Size Check On, Off
When this is set to On, the width of the loaded paper is automatically detected.
Auto Cut Follow Paper Source Settings, Never Cut
Roll Core Diameter 2inch, 3inch
Set the paper core size for the roll paper being loaded.
Paper Eject Roller Auto, Use, Do Not Use
Paper Feed Offset Roll 1, Roll 2, Cut Sheet, Poster Board
-1.0 - +1.50%
Delete Deletes the registered custom paper setting.
Auto Cleaning
On Sets the timing that you want the printer to check the status of the nozzles, and if
clogged nozzles are detected, cleans the nozzles up to the set number of times. If
the nozzles are not clogged, cleaning is not performed.
Standard Sets normal automatic cleaning.
Custom You can set the timing and frequency for auto cleaning.
Nozzle Check Schedule During Print, After Print
Nozzle Check Sensitivity You can set the sensitivity of the nozzle check and the maximum number of
cleaning cycles.
Nozzle Check Result
Notice
On, Off
Off Turns off auto cleaning.
Printing Language
USB Auto, HP-GL/2, PS
Network Auto, HP-GL/2, PS
SC-P8500D Series/SC-T7700D Series User's Guide
Menu List
135
Item Setting/Additional Explanation
Universal Print Settings
Paper Source Roll(Auto), Roll 1, Roll 2, Cut Sheet, Poster Board
Quality Standard, Draft, Speed, Fine, High Quality, Max Quality
Color Mode Color, B&W
Page Margins option Clip By Margins, Oversize
Page Margin 3 mm, 5 mm
Smoothing Off, On
Base Output Size Auto, A Series, US-ANSI, US-ARCH, B Series (ISO), B Series (JIS), Photo Series, Others,
User Defined
Resolution Standard, 300dpi, 600dpi, 1200dpi
Select Target Poster(Photo)/Perspective (SC-P8500D Series only), Poster/Document (SC-T7700D
Series only), GIS, CAD/Line Drawing, Off (No Color Management)
Save To Optional storage unit Print And Save, Print Only, Save Only
HP-GL/2 Unique Settings
Rotate 0˚, 90˚, 180˚, 270˚
Origin Setup Left Edge, Center
Mirror Image On, Off
Line Merge On, Off
Select Target Poster(Photo)/Perspective (SC-P8500D Series only), Poster/Document (SC-T7700D
Series only), GIS, CAD/Line Drawing, Off (No Color Management)
Select Palette Software, Default, Palette A, Palette B
Print Color Palette Prints the color palette pattern.
Define Palette Palette A, Palette B
Restore default HP-GL/2
Unique Settings
Restores the default HP-GL/2 unique settings.
PS Menu
Version Displays the PostScript/PDF version.
CMYK Simulation You can select the CMYK ink color you want to simulate when reproducing CMYK ink
colors for an offset printer.
RGB Source When printing RGB data, you can select the RGB color definition you want to simulate.
SC-P8500D Series/SC-T7700D Series User's Guide
Menu List
136
Item Setting/Additional Explanation
Rendering Intent You can select how to convert the color space when performing absolute
colorimetric, relative colorimetric, perceptual, saturation CMYK simulation, and RGM
simulation.
Black Point Compensation On, Off
Normally, select On. Select "Off" if you feel shadows are too light when converting
from a wide color space to a narrow color space.
Preserve Black On, Off
Set to On to print the K-axis area using black ink when printing CMYK images.
Auto Rotate On, Off
Set to On to automatically rotate print data 90˚ to the right depending on the paper
width, data size, and other conditions.
PS Error Sheet On, Off
Set to On to print the contents of the error when a PostScript error occurs.
Optimize Edge Quality On, Off
Set to On to improve the image quality at the edges.
PDF Rendering Level Level 1 - 3
Normally, this is set to 2. Creates a PS that reproduces the PDF as closely as possible,
but may not be printable. If this occurs, try lowering the rendering level.
PDF Overprint Simulation On, Off
Set to On to print the image using transparent colors when printing an image with
overprint settings.
Clear All Settings Restores the PS settings to their default settings.
Reduce Edge Blurriness On, Off
Set to On to reduce edge blurring in image outlines, text, and ruled lines.
Memory Device Interface Enable, Disable
Thick Paper On, Off
Bidirectional On, Off
Set to On to make the print head print while moving left and right. Set to Off if ruled
lines are misaligned due to print head misalignment.
Print Nozzle Check Pattern dur-
ing Print
Every Pages, Off
Prints a nozzle check pattern for any page. When this is set, a check pattern for
clogged nozzles is printed at the top of the page. See the following for details on the
nozzle check pattern.
U “Print Head Nozzle Check” on page 143
Use Production Stacker Enable, Disable
PC Connection via USB Enable, Disable
USB I/F Timeout Setting 20 to 600 seconds
SC-P8500D Series/SC-T7700D Series User's Guide
Menu List
137
Item Setting/Additional Explanation
Network Settings
Wi-Fi Setup Allows you to select the Wi-Fi connection method.
Connect via Wi-Fi Wi-Fi Setup Wizard, Push Button Setup(WPS), Others
Wi-Fi Direct iOS, Android, Other OS Devices, Change
Wired LAN Connection Method Displays the status of the wired LAN connection.
Network Status
Wired LAN/Wi-Fi Status Displays the network connection status and IP address.
Wi-Fi Direct Status Displays the connection name (SSID) and password.
Print Status Sheet Prints a network status sheet.
Connection Check Diagnoses the network connection status.
Advanced
Device Name Displays the device name.
TCP/IP Set the IP address of the printer.
Proxy Server Use, Do Not Use
When this is set to Use, you can configure a proxy server.
Shared Folder Allows you to make shared folder settings.
IPv6 Address Enable, Disable
Select whether to enable or disable the IPv6 function.
MS Network Sharing Enable, Disable
Link Speed & Duplex Auto, 10BASE-T Half Duplex, 10BASE-T Full Duplex, 100BASE-TX Half Duplex,
100BASE-TX Full Duplex
Redirect HTTP to HTTPS Enable, Disable
Set to Enable to automatically convert HTTP to HTTPS for access.
Disable IPsec/IP Filtering Displays the status of IPsec/IP filtering.
Disable IEEE802.1X Displays the status of IEEE802.1X.
iBeacon Transmission Enable, Disable
SC-P8500D Series/SC-T7700D Series User's Guide
Menu List
138
Item Setting/Additional Explanation
Storage Settings (Displayed when the optional SSD unit is connected.)
Shared Folder Access Control
Access Allowed, Not Allowed
Operation Authority User, Administrator Only
Automatic Delete Setting Au-
thority
User, Administrator Only
Shared Folder File Management
Automatic File Deletion Off, On
Period Until Deletion By Hours, By Days
Apply to All Shared Folders Applies the automatic deletion setting to all shared folders.
Personal Folder File Management
Automatic File Deletion Off, On
Period Until Deletion By Hours, By Days
Additional Action
Delete File after Output Off, On
Access Control Allowed, Not Allowed
Search Options Allows you to set the search method for documents in the folder.
Begins with Searches for documents that begin with a specific phrase.
Ends with Searches for documents that end with a specific phrase.
Includes Searches for documents that include a specific phrase.
Access from WebConfig Allowed, Allowed when Logged in, Not Allowed
SC-P8500D Series/SC-T7700D Series User's Guide
Menu List
139
Item Setting/Additional Explanation
System Administration
Security Settings
Restrictions
Job Log Access Off, On
Access to Language Off, On
Access to Thick Paper Off, On
Access Control Off, On
Accept Unknown User Jobs Off, On
Admin Settings
Admin Password Change, Restore Default Settings
Lock Setting On, Off
Password Encryption
Password Encryption Off, On
Encryption Key Backup Backs up the encryption key.
Audit Log On, Off
Format the Optional storage unit Secure (Quick), Secure (Sanitizing)
Displayed when the optional SSD unit is connected.
Secure (Quick): Uses a text pattern to randomly overwrite the entire hard disk.
Secure (Sanitizing): Overwrites and checks 00/FF/ random data using an
algorithm that complies with the U.S. Department of Defense Standards
(DoD5220-22m). This option takes longer than the others to finish formatting,
however it does provide the securest method of erasing data. Select this when
you need to erase confidential data.
Disable the Optional storage unit Select this when you need to remove the optional storage.
Restore Default Settings Network Settings, Clear All Data and Settings
Firmware Update Updates to the latest firmware.
Supply Status
Displays the amount of ink remaining in the ink cartridges or the model number and amount of free space in the
maintenance boxes.
is displayed when the amount of ink remaining in the ink cartridges or the amount of free space in the
maintenance boxes is running low. Even if is displayed, you can continue printing until replacement is
required. Prepare new ink cartridges or maintenance boxes as soon as possible.
SC-P8500D Series/SC-T7700D Series User's Guide
Menu List
140
Maintenance
Item Setting/Additional Explanation
Print Head Nozzle Check Select the paper feed method to print the nozzle check pattern.
See the following for details on the nozzle check pattern.
U “Print Head Nozzle Check” on page 143
Print Head Cleaning Cleans the selected color.
Only run this when the nozzles are clogged.
U “Print Head Cleaning” on page 144
Power Cleaning Performs power cleaning for the selected color.
Remove Paper Removes any scraps of paper that remain inside the printer.
Ink Cartridge(s) Replacement Displays the amount of ink remaining and the model number for the ink
cartridge.
Press How To... to view the replacement instructions on the screen.
Replace Maintenance Box Maintenance Box, Borderless Maintenance Box
Displays the amount of free space remaining and the model number of the
maintenance box.
Press How To... to view the replacement instructions on the screen.
Replace Auto cutter blade You can replace the cutter.
Press How To... to view the replacement instructions on the screen.
Adjust Cut Position -3.0 to 3.0 mm
Cleaning the Maintenance Parts
Wiping the Print Head You can clean the print head.
Press Start to move the print head to the cleaning position.
Wiping around the Cap You can clean around the caps.
Press Start to move the print head to the cleaning position.
Keeping Preparation Perform this procedure when the printer is stored or transported in an
environment of -10°C or lower. See the following for more information.
U “If the Environment Indoors or During Transportation Drops to -10 °C
or Lower” on page 198
Language
You can select the language displayed on the panel. Select from the following languages.
Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Polish, Russian, Simplified Chinese,
Spanish, Traditional Chinese
SC-P8500D Series/SC-T7700D Series User's Guide
Menu List
141
Printer Status
Item Setting/Additional Explanation
Print Status Sheet Prints a Configuration Status Sheet.
Firmware Version Displays the Firmware Version for the Printer and Adobe PS3 Expansion Unit.
Optional storage unit Displays the connection status of the optional SSD Unit.
Adobe PS3 Expansion Unit Displays the status for the Adobe
®
PostScript
®
3
Expansion Unit.
Platen Gap Value for Last Print Job Displays the platen gap value the last time printing was performed.
Network Displays the connection status for wired, Wi-Fi, and Wi-Fi Direct. You can
also print a Status Sheet.
Fatal Error Log Displays the codes and dates for errors that have occurred in the past.
User Settings - Network Folder You can select the paper feed method and so on when printing from the
folder.
Authentication Device Status Displays the Authentication Device Status.
Epson Open Platform Information Displays the Epson Open Platform version and product key.
SC-P8500D Series/SC-T7700D Series User's Guide
Menu List
142
Maintenance
Print Head Maintenance
You need to perform print head maintenance if white
lines appear in your print outs or if you notice the
print quality has declined.
Maintenance Operations
You can perform the following printer maintenance
functions for maintaining the print head in good
condition to ensure the best print quality. Carry out
appropriate maintenance depending on the print
results and situation.
Auto Cleaning
When this is set to On, the printer automatically
checks for clogged nozzles and performs cleaning if it
detects clogged nozzles.
Note:
This function does not guarantee 100% detection
of clogged nozzles.
A small amount of ink is consumed when
detecting clogged nozzles.
Ink is consumed when performing automatic
cleaning.
You can change the timing for the nozzle check in
Auto Cleaning. Set this to Off if you do not want to
perform auto cleaning.
U “General Settings” on page 132
Note:
Even when Auto Cleaning is set to Off, auto cleaning
may be performed to maintain printer quality.
Print Head Nozzle Check
Print a nozzle check pattern to check for clogged
nozzles if you have not used the printer for an
extended period or before printing an important job.
Visually inspect the printed check pattern and clean
the print head if you notice faint or missing areas.
U “Print Head Nozzle Check” on page 143
Print Head Cleaning
Use this if you notice faint or missing areas in the
prints. Cleans the surface of the print head to improve
the print quality. There are two types of cleaning
available depending on the level of cleaning required;
normal head cleaning and powerful head cleaning.
U “Print Head Cleaning” on page 144
Normally, perform Normal head cleaning. If nozzles
are clogged even after performing Normal head
cleaning several times, perform Powerful Cleaning.
Paper Feed Adjust
Use this function if you are unable to resolve banding
issues (horizontal striped lines or uneven colors) in
the standard print area (for cut sheets, the area
excluding the 1 to 2 cm strip at the bottom of the
paper) even after cleaning the print head or
performing head alignment.
U “Paper Feed Adjust” on page 146
Ruled Line Alignment
Adjust the position of the print head when lines are
misaligned or when the print results appear grainy.
Print Head Alignment corrects print head
misalignments during printing.
U “Ruled Line Alignment” on page 147
Print Head Nozzle Check
Nozzle checks can be performing from a computer or
using printer's control panel.
From the printer
A
Make sure that the roll paper or a cut sheet of
A4 size or larger is loaded in the printer.
B
Choose a paper type that matches the paper in
the printer.
U “Setting Loaded Paper” on page 53
C
Press Menu - Maintenance - Print Head
Nozzle Check.
SC-P8500D Series/SC-T7700D Series User's Guide
Maintenance
143
D
Press Start to start printing a check pattern.
E
Review the printed check pattern while
referring to the following section.
Example of clean nozzles
If none of the pattern is missing, the print head
nozzles are not clogged. Press to end the
nozzle clogging check.
Example of clogged nozzles
If any segments are missing in the nozzle check
pattern, press to perform head cleaning.
F
Select the row of nozzles you want to clean, and
then press Z.
Cleaning starts. Cleaning takes about 4 to 9
minutes.
Note:
The more color pairs selected, the longer it takes
to perform cleaning. Also, depending on the
status of the nozzles, it can take up to about 32
minutes.
G
Follow the on-screen instructions to print a
check pattern, and inspect the results to
determine if the problem has been resolved.
From the computer
Explanations in this section use the Windows printer
driver as an example.
Use Epson Printer Utility 4 for Mac.
U “Epson Printer Utility 4 Functions” on page 123
A
Make sure that the roll paper or a cut sheet of
A4 size or larger is loaded in the printer.
B
Choose a paper type that matches the paper in
the printer.
U “Setting Loaded Paper” on page 53
C
Click Print Head Nozzle Check from the
Utility tab in the printer driver's Properties (or
Printing preferences) screen.
D
Click Print.
The nozzle check pattern is printed.
E
Check the nozzle check pattern.
If there is no problem: click Finish.
If there is a problem: click Clean.
After printing a nozzle check pattern, make
sure that the nozzle check pattern printing is
complete before printing your data or cleaning
the print head.
Print Head Cleaning
Although head cleaning can be performed from the
computer or the printer, the cleaning procedures
differ as explained below.
From the printer
You can select two levels of cleaning strength.
U “From the printer” on page 145
From the computer
U “From the computer” on page 145
Notes on Print Head Cleaning
Ink is consumed during head cleaning.
Clean the print head only if print quality declines; for
example, if the printout is blurry or the color is
incorrect or missing.
When cleaning all nozzles, ink is consumed from all
colors.
Even if you are using only black inks for black and
white printing, color inks are also consumed.
Prepare a new maintenance box if there is not
enough empty space in the box.
If you repeat head cleaning several times in a short
period, the ink in the maintenance box may become
full soon as ink does not evaporate quickly from the
maintenance box.
SC-P8500D Series/SC-T7700D Series User's Guide
Maintenance
144
Power Cleaning consumes much more ink than
Print Head Cleaning.
Check the remaining ink level in advance, and prepare
a new ink cartridge before you start cleaning if the ink
is low.
Print head cleaning cannot be performed unless
the temperature conditions are correct. See the
following for the appropriate temperature
conditions.
U “Specifications Table” on page 202
If the nozzles are still clogged after performing
Power Cleaning, turn off the printer and leave it
overnight or longer.
When left for some time, the clogged ink may dissolve.
If the nozzles are still clogged, contact your dealer or
Epson Support.
From the printer
Before starting this procedure, be sure to read the
following:
U “Notes on Print Head Cleaning” on page 144
A
Select Menu - Maintenance - Print Head
Cleaning on the control panel.
B
Select nozzle arrays for cleaning.
Select the color pairs with faint or missing
segments in the check pattern.
C
Press Z to start cleaning.
Head cleaning takes about 4 to 9 minutes.
Note:
The more color pairs selected, the longer it takes
to perform cleaning. Depending on the status of
the nozzles and the Auto Clean Max Repeat
setting, this function can take up to 32 minutes.
A confirmation message is displayed when
cleaning is complete.
D
Press Yes to print a check pattern and check for
clogging.
If you do not want to perform a nozzle check,
press No to exit.
If the nozzles are still clogged, repeat steps 1 to 3
several times. If you cannot clear the clogged nozzles
even after repeating cleaning several times, see the
following to perform Power Cleaning.
Power Cleaning
Before starting this procedure, be sure to read the
following:
U “Notes on Print Head Cleaning” on page 144
A
Select Menu - Maintenance - Power Cleaning
on the control panel.
B
Select the nozzle arrays for Power Cleaning.
Select the color pairs with faint or missing
segments in the check pattern.
C
Press the Z button to start Power Cleaning.
Power Cleaning takes about 8 minutes.
Note:
The more color pairs selected, the longer it takes
to perform cleaning. Also, depending on the
status of the nozzles, it can take up to about 27
minutes.
When Power Cleaning is complete, you are
returned to the screen displayed before
cleaning was performed.
D
Press Yes to print a check pattern and check for
clogging.
If you do not want to perform a nozzle check,
press No to exit.
From the computer
Before starting this procedure, be sure to read the
following:
U “Notes on Print Head Cleaning” on page 144
Explanations in this section use the Windows printer
driver as an example.
Use Epson Printer Utility 4 for Mac.
U “Using Epson Printer Utility 4” on page 123
SC-P8500D Series/SC-T7700D Series User's Guide
Maintenance
145
A
Click Print Head Cleaning from the Utility tab
in the printer driver's Properties (or Printing
preferences) screen.
Select All Colors to clean all of the print heads
(nozzles).
When you select Auto Select, a nozzle check is
performed and only the clogged print heads
(nozzles) are cleaned. Cleaning is not
performed if the print heads (nozzles) are not
clogged.
B
Click Start.
Head cleaning starts. Head cleaning takes about
4 to 9 minutes.
Note:
When Auto Cleaning is set to On, the nozzles are
checked after head cleaning, and if clogging is
detected, auto cleaning is performed. Depending
on the status of the nozzles and the Auto Clean
Max Repeat setting, this function can take up to
32 minutes.
C
Click Print Head Nozzle Check.
Check the nozzle check pattern.
If you see any faint or missing segments in the
nozzle check pattern, click Clean.
If you cannot clear the clogged nozzles even
after repeating cleaning several times in
succession, select Power Cleaning from Print
Head Cleaning on the printer's control panel.
U “From the printer” on page 145
Paper Feed Adjust
Use this function if you are unable to resolve banding
issues (horizontal striped lines or uneven colors) in
the standard print area (for cut sheets, the area
excluding the 1 to 2 cm strip at the bottom of the
paper) even after cleaning the print head or
performing head alignment.
The following types of paper feed adjustment are
available. However, you may not be able to select
some items depending on the paper.
Auto We normally recommend using this method
as it rarely causes any problems and is easy to
execute. It takes about 9 to 35 minutes to
complete the adjustments. The time required
varies depending on the status of the printer.
Manual Select the following if you are not satisfied
with the adjustments made by Auto, or if you
want to perform Paper Feed Adjust to
match your printing needs.
Select Quality First or Length Accuracy First
as the adjustment method.
Quality First is suitable for printing images
that require an emphasis on image quality.
Make adjustments while visually checking the
adjustment patterns.
Length Accuracy First is suitable for printing
images that require an emphasis on
dimensions and length such as CAD. Measure
and adjust the distance of the printed
measurement positions. Prepare a long ruler
that can measure in increments of 0.5 mm.
Paper feed adjustment method
A
Load the paper.
Load paper that is 388 mm or wider and 558
mm or longer. When adjusting using
commercially available paper, make sure you
register the Custom Paper in advance.
B
Choose a paper type that matches the paper in
the printer.
U “Setting Loaded Paper” on page 53
C
Select Menu - Paper Setting - Print
Adjustments - Paper Feed Adjust from the
control panel.
D
Select the paper feed adjustment that best suits
your needs and intended usage.
E
If you select manual adjustment, follow the
on-screen instructions to make adjustments.
SC-P8500D Series/SC-T7700D Series User's Guide
Maintenance
146
Ruled Line Alignment
If lines are misaligned or print results are grainy,
perform Print Head Alignment.
The print head fires ink when moving to the left and
to the right while printing. Since there is a short
distance (gap) between the paper surface and the print
head, a print misalignment may occur due to the
paper thickness, changes in temperature or humidity,
and internal inertia while the print head moves.
The following types of ruled line alignment are
available. However, you may not be able to select
some items depending on the paper.
Auto(S
tandar
d)
We normally recommend using this method
as it rarely causes any problems and is easy to
execute. It takes about 9 to 35 minutes to
complete the adjustments. The time required
varies depending on the status of the printer.
Auto(D
etails)
Use this menu if you are not satisfied with the
results of adjustment performed by
Auto(Standard) or when ruled lines are
misaligned at the edge of the paper. It takes
about 9 to 35 minutes to complete the
adjustments. The time required varies
depending on the status of the printer.
Manual
(Stand
ard)
Use this menu if you are not satisfied with the
results of adjustment performed by Auto.
Make adjustments while visually checking the
adjustment patterns.
Manual
(Details
)
Use this menu if you are not satisfied with the
adjustments made by Auto or
Manual(Standard), or if you want to perform
Ruled Line Alignment to match your
printing needs. Select the items that suit your
printing needs in Select Target and Print
Quality, and the pattern is printed. Make
adjustments while visually checking the
adjustment patterns.
Precautions when performing Ruled
Line Alignment
Adjustments are made depending on the paper
loaded in the printer.
Choose a paper type that matches the paper in the
printer.
When adjusting using commercially available paper,
make sure you register the custom paper in advance.
U “Setting Loaded Paper” on page 53
Make sure that nozzles are not clogged.
If nozzles are clogged, adjustment may not be
performed correctly. Print the check pattern, perform
a visual inspection, and perform head cleaning if
necessary.
U “Print Head Nozzle Check” on page 143
Auto adjustment cannot be performed when using
the following paper.
Plain Paper
Enhanced Matte Board
Transparent or colored paper
Perform manual adjustment when using these types of
paper.
When performing auto adjustment, make sure that
no external light (direct sunlight) enters the printer.
Otherwise, the printer's sensors may not read the
adjustment pattern correctly. If auto adjustment
cannot be performed even after making sure no
external light is entering the printer, perform manual
adjustment.
Ruled Line Alignment method
Before starting this procedure, be sure to read the
following:
U “Precautions when performing Ruled Line
Alignment” on page 147
A
Load the paper.
When performing Auto(Standard) or
Auto(Details), load paper that is 388 mm or
wider and 558 mm or longer.
When performing Manual(Standard) or
Manual(Details), load paper that is 210 mm or
wider and 297 mm or longer.
When adjusting using commercially available
paper, make sure you register the Custom
Paper in advance.
B
Choose a paper type that matches the paper in
the printer.
U “Setting Loaded Paper” on page 53
SC-P8500D Series/SC-T7700D Series User's Guide
Maintenance
147
C
Select Menu - Paper Setting - Print
Adjustments - Ruled Line Alignment from
the control panel.
D
Select the ruled line alignment that best suits
your needs and intended usage.
E
If you select manual adjustment, follow the
on-screen instructions to make adjustments.
Replacing Consumables
Replacing Ink Cartridges
If one of the installed ink supply units is expended,
printing cannot be performed.
If an ink cartridge remaining amount falls below the
minimum amount, you can continue printing after
replacing the ink cartridge.
If the remaining ink amount drops yet printing is
continued, then replacement of an ink cartridge
during printing may be required. If you replace it
while printing, colors may look different depending
on how the ink dries. When this is not permissible, we
recommend first replacing the ink cartridge with a
new one before printing. The removed ink cartridge
can be installed again and used until the remaining
amount falls below the minimum amount.
Supported ink cartridges
U “Options and Consumable Products” on
page 178
Replacing Ink Cartridges
You can use the same procedure to replace all ink
cartridges.
c
Important:
Epson recommends the use of genuine Epson ink
cartridges. Epson cannot guarantee the quality or
reliability of non-genuine ink. The use of
non-genuine ink may cause damage that is not
covered by Epson’s warranties, and under certain
circumstances, may cause erratic printer behavior.
Information about non-genuine ink levels may
not be displayed, and use of non-genuine ink is
recorded for possible use in service support.
SC-P8500D Series/SC-T7700D Series User's Guide
Maintenance
148
A
Remove the new ink cartridge from the bag.
c
Important:
Do not touch the parts shown in the
illustration.
B
Shake the ink cartridge for 10 seconds 30 times
horizontally in approximately 10 cm
movements as shown in the illustration.
C
Open the ink cartridge cover.
D
Place your finger into the gap and remove the
ink cartridge.
c
Important:
Removed ink cartridges may have ink
around the ink supply port, so be careful not
to get any ink on the surrounding area when
removing the cartridges.
E
Push the ink cartridge all the way into the slot.
SC-P8500D Series/SC-T7700D Series User's Guide
Maintenance
149
c
Important:
Install ink cartridges into all slots. You
cannot print if any of the slots are empty.
F
Close the ink cartridge cover.
Replacing the Maintenance Box
and Borderless Maintenance Box
Replace the maintenance box with the Not Enough
Space message displayed.
Supported Maintenance Box
U “Options and Consumable Products” on
page 178
c
Important:
Do not reuse maintenance boxes that have been
removed and left out in the open for a long period
of time. The ink on the inside will be dry and hard
and will be unable to absorb enough ink.
Replacing the Maintenance Box
c
Important:
Do not replace the Maintenance Box while
printing.
Failure to observe this precaution could cause ink
to leak.
A
Prepare a new Maintenance Box and the clear
bag included.
c
Important:
Do not touch the IC chip on the
maintenance box.
Doing so may prevent normal operation and
printing.
B
Open the maintenance box cover.
C
Pull out the Maintenance Box.
SC-P8500D Series/SC-T7700D Series User's Guide
Maintenance
150
D
Place the used Maintenance Box in the clear
bag included.
c
Important:
Do not tilt the Maintenance Box until the
bag's press seal has been firmly closed.
Failure to observe this precaution could
cause ink to leak.
E
Carefully insert the new Maintenance Box.
F
Close the maintenance box cover.
Replacing the Borderless
Maintenance Box
Follow the steps below to replace the Borderless
Maintenance Box (maintenance box for borderless
printing).
c
Important:
Do not replace the Borderless Maintenance Box
while printing.
Failure to observe this precaution could cause ink
to leak.
A
Prepare a new Borderless Maintenance Box and
the clear bag included.
c
Important:
Do not touch the IC chip on the Borderless
Maintenance Box.
Doing so may prevent normal operation and
printing.
SC-P8500D Series/SC-T7700D Series User's Guide
Maintenance
151
B
Set the paper support to the position shown in
the illustration, and then open the flap.
C
Set the paper support to the position shown in
the illustration.
D
Pull out the Borderless Maintenance Box.
SC-P8500D Series/SC-T7700D Series User's Guide
Maintenance
152
E
Place the used Borderless Maintenance Box in
the clear bag included.
c
Important:
Do not tilt the Borderless Maintenance Box
until the bag's press seal has been firmly
closed. Failure to observe this precaution
could cause ink to leak.
F
Carefully insert the new Borderless
Maintenance Box.
G
Set the paper support to the position shown in
the illustration, and then close the flap.
Replacing the auto cutter blade
Replace the auto cutter blade if the paper is not cut
cleanly or if the edges of the cut sections are fluffy.
Supported auto cutter blades
U “Options and Consumable Products” on
page 178
SC-P8500D Series/SC-T7700D Series User's Guide
Maintenance
153
Use a cross-head screwdriver to replace the auto
cutter blade. Make sure you have a cross-head
screwdriver with you before replacing the cutter.
c
Important:
Take care not to damage the cutter blade.
Dropping it or knocking it against hard objects
may chip the blade.
A
Remove any paper from the printer.
U “Removing Roll 1” on page 41
U “Removing Roll 2” on page 45
U “Removing Cut Sheets/Poster Board” on
page 52
B
Press Menu - Maintenance - Replace Auto
cutter blade.
C
Open the maintenance cover.
D
Loosen the screw that secures the cutter with
the cross-head screwdriver.
E
Remove the old auto cutter blade from the
printer.
Caution:
Do not store the auto cutter blade within the
reach of children. The blade of the auto
cutter blade could cause an injury. Pay
careful attention when replacing the auto
cutter blade.
F
Install the new auto cutter blade with the
protective material still attached.
G
Tighten the screw that secures the cutter with
the cross-head screwdriver.
c
Important:
Screw the cutter firmly, otherwise the auto
cutter blade position may be slightly shifted
or skewed.
SC-P8500D Series/SC-T7700D Series User's Guide
Maintenance
154
H
Close the maintenance cover.
I
After replacing the cutter, press OK.
When the control panel returns to the screen
displayed before you started this procedure,
remove the auto cutter blade protector that has
dropped inside the maintenance cover.
Cleaning the Printer
To keep your printer in optimum operating condition,
clean it regularly (about once a month).
Cleaning the outside
A
Remove any paper from the printer.
B
Make sure the printer is turned off and the
screen has turned off, and then unplug the
power cable from the outlet.
C
Use a soft, clean cloth to carefully remove any
dust or dirt.
To prevent dust from accumulating, be sure to
clean the following areas on the back and sides.
If the printer is particularly dirty, dampen the
cloth with water containing a small amount of
neutral detergent, and then firmly wring the
cloth dry before using it to wipe the printer's
surface. Next, use a dry cloth to wipe away any
remaining moisture.
c
Important:
Never use benzene, thinners, or alcohol to
clean the printer. They could cause
discoloration and deformities.
Cleaning the inside
Clean the pressure rollers if prints are smudged or
soiled.
Ink and particles of paper adhering to the platen
should be removed, as they may otherwise soil the
paper.
SC-P8500D Series/SC-T7700D Series User's Guide
Maintenance
155
c
Important:
Failure to remove dust and particles of paper from
the platen could result in clogged nozzles or
damage to the print head.
Cleaning the roller
Follow the steps below to clean the roller by feeding
plain paper.
A
Turn on the printer, and load it with the widest
available roll paper.
U “Loading and Removing the Roll Paper” on
page 39
B
Press X - Forward.
Paper is fed while Forward is pressed. If the
paper is not soiled, cleaning is complete.
C
Cut the paper after cleaning is done.
Press X - Cut to cut the paper.
Cleaning Inside the Printer
A
Make sure the printer is turned off and the
screen has turned off, and then unplug the
power cable from the outlet.
B
Leave the printer for a minute.
C
Open the printer cover and use a soft, clean
cloth to carefully clean away any dust or dirt
inside the printer.
Thoroughly wipe the area shown in blue in the
illustration below. To avoid spreading the dirt,
wipe from the top to the bottom. If the printer
is particularly dirty, dampen the cloth with
water containing a small amount of neutral
detergent, and then firmly wring the cloth dry
before using it to wipe the printer's surface.
Then, dry off the inside of the printer with a
dry, soft cloth.
c
Important:
Do not touch the rollers or ink tubes while
cleaning. Doing so may cause a malfunction
or soiled prints.
Note:
The part shown in the following illustration gets
dirty easily, so be sure to wipe it thoroughly.
SC-P8500D Series/SC-T7700D Series User's Guide
Maintenance
156
D
If any paper particles (that looks like white
powder) accumulates on the platen, use
something like a cocktail stick to push it in.
E
The reverse side of the printed paper is soiled,
use a cleaning stick to wipe the area shown
below from the back to the front.
F
After cleaning, close the printer cover.
SC-P8500D Series/SC-T7700D Series User's Guide
Maintenance
157
Problem Solver
When a Message is Displayed
If one of the following messages is displayed, read and follow the instructions below.
Messages What to do
Change paper settings
Paper setting in the printer driver
is different from paper
information registered in the
printer. Change paper setting
from the application or the driver.
For details, see your
documentation.
To change paper information that was registered using Epson Media Installer, load the
paper and then use the control panel.
You can also use Epson Media Installer to change paper information for paper that has
not been loaded.
However, you may not be able to change the paper information depending on the
version of Epson Media Installer you are using.
TCP/IP configuration failed
The combination of the IP
address and the subnet mask is
invalid. See your documentation
for more details.
Enter the correct values for the IP address and the default gateway. Check with your
network administrator if you do not know the correct values.
SC-P8500D Series/SC-T7700D Series User's Guide
Problem Solver
158
When an Error Message and Error Code are Displayed
Error messages What to do
A printer part needs to be replaced.
Contact Epson Support. For details, see
your documentation.
XXXXXXXX
(Where XXXXXXXX is a 6-digit or 8-digit
alphanumeric code.)
A part used in the printer is nearing the end of its service life.
Contact your dealer or Epson Support and tell them the maintenance request
code.
This cannot be cleared until the part is replaced. A printer error occurs if you
continue to use the printer.
Printer error. Turn power off and on
again. If the problem persists, contact
Epson Support.
XXXXXXXX
(Where XXXXXXXX is a 6-digit or 8-digit
alphanumeric code.)
An error message is displayed in the following situations.
The power cable is not connected securely
An error that cannot be cleared occurs
When a printer error occurs, the printer automatically stops printing. Turn off
the printer, disconnect the power cable from the outlet and from the DC inlet
on the printer, and then reconnect. Repeat this several times if the error
continues to occur.
If the same call for service is displayed on the LCD panel, contact your dealer or
EpsonSupport for assistance. Tell them the call for service code is "XXXXXXXX".
SC-P8500D Series/SC-T7700D Series User's Guide
Problem Solver
159
Troubleshooting
You cannot print (because the
printer does not work)
The printer does not turn on.
o
Is the power cable plugged into the
electrical outlet or the printer?
Make sure the power cable is securely plugged into
the printer.
o
Is there a problem with the power outlet?
Make sure your outlet works by connecting the
power cable for another electric product.
The printer turns off automatically.
o
Is Power Off Timer enabled?
To prevent the printer turning off automatically,
select Off.
U “General Settings” on page 132
The printer driver is not installed
properly (Windows).
o
Is the icon for this printer displayed in the
Devices and Printers/Printers/Printers and
Faxes folder?
Yes
The printer driver is installed. See the "The
printer is not communicating with the
computer" section.
No
The printer driver is not installed. Install the
printer driver.
o
Does the printer port setting match the
printer connection port?
Check the printer port.
Click the Port tab in the printer Properties dialog
and check the option selected for Print to the
following port(s).
USB: USBxxx (x stands for the port number) for
the USB connection
Network: The correct IP address for the network
connection
If it is not indicated, the printer driver is not installed
correctly. Delete and reinstall the printer driver.
The printer driver is not installed
properly (Mac).
o
Is the printer added to the printer list?
Click System Preferences - Printers & Scanners (or
Print & Fax) from the Apple menu.
If the printer name is not displayed, add the printer.
The printer is not communicating
with the computer.
o
Is the cable plugged in properly?
Confirm that the interface cable is securely
connected to both the printer port and the
computer. Also, make sure the cable is not broken
nor bent. If you have a spare cable, try connecting
with the spare cable.
o
Does the interface cable specification match
the specifications for the computer?
Make sure the interface cable specifications match
the specifications for the printer and the computer.
U “System Requirements” on page 200
o
When using a USB hub, is it being used
correctly?
In the USB specification, daisy-chains of up to five
USB hubs are possible. However, we recommend
that you connect the printer to the first hub
connected directly to the computer. Depending on
the hub you are using, the operation of the printer
may become unstable. If this should occur, plug the
USB cable directly into your computer's USB port.
SC-P8500D Series/SC-T7700D Series User's Guide
Problem Solver
160
o
Is the USB hub recognized correctly?
Make sure the USB hub is recognized correctly on
the computer. If the computer correctly detects the
USB hub, disconnect all USB hubs from the
computer and connect the printer directly to the
computer USB port. Ask the USB hub manufacturer
about USB hub operation.
You cannot print under the network
environment.
o
Are the network settings correct?
Ask your network administrator for the network
settings.
o
Connect the printer directly to the
computer using a USB cable, and then try to
print.
If you are able to print via USB, there is a problem
with network settings. Ask your system
administrator, or refer to the manual for your
network system. If you cannot print via USB, see the
appropriate section in this User's Guide.
o
Are you using a wired LAN connection with
a device that supports IEEE802.3az (Power
Saving Ethernet)?
When using a wired LAN connection with a device
that supports IEEE802.3az (Energy Efficient Ethernet,
Power Saving Ethernet), the connection may
become unstable, connection may not be possible,
or the communication speed may be slow.
Follow the steps below to disable IEEE802.3az on
your computer and printer before connecting.
(1) Disconnect the LAN cables from the computer
and the printer.
(2) Disable IEEE802.3az if it is enabled on your
computer.
(3) Connect the computer and printer directly with a
LAN cable.
(4) On the printer, check the printer’s IP address in
Menu - General Settings - Network Settings -
Connection Check.
(5) On the computer, start Web Config.
Open a web browser, and then enter the printer’s IP
address.
(6) Select Network Settings - Ethernet.
(7) Set IEEE 802.3az to Off.
(8) Click Next.
(9) Click Settings.
(10) Disconnect the LAN cable that connects to
computer to the printer.
(11) Enable IEEE802.3az on your computer if you
disabled it in step 2.
(12) Connect the LAN cables you disconnected in
step 1 to the computer and printer.
If this problem continues to occur after following
the steps above, it may be being caused by a device
other than the printer.
The printer has an error.
o
View the message displayed on the control
panel.
U “When a Message is Displayed” on page 158
SC-P8500D Series/SC-T7700D Series User's Guide
Problem Solver
161
The printer stops printing.
o
Does the current printer status show
Paused? (Windows)
If you stop printing or the printer stops printing
because of an error, the print queue enters a Pause
status. You cannot print in this status.
Double-click the printer icon in the Devices and
Printers, Printers, or Printers and Faxes folder; if
printing is paused, open the Printer menu and clear
the Pause check box.
o
Does the current printer status show
Paused? (Mac)
Open the status dialog for your printer and check
whether printing is paused.
(1) Select System Preferences > Printers &
Scanners (or Print & Fax) > Open Print Queue >
from the Apple menu.
(2) Double-click the icon for any printer that is
Paused.
(3) Click Resume Printer.
Your problem is not listed here.
o
Decide whether the trouble is caused by the
printer driver or the application. (Windows)
Perform a test print from the printer driver so that
you can check that the connection between the
printer and computer is correct and the printer
driver settings are correct.
(1) Make sure that the printer is turned on and in
ready status, and load A4 or larger paper.
(2) Open the Devices and Printers, Printers, or
Printers and Faxes folder.
(3) Right-click the printer icon, and select
Properties.
(4) In the Properties dialog, select the General tab
and click Print Test Page.
After a while the printer starts to print a test page.
If the test page is printed correctly, the
connection between the printer and computer
is correct. Go to the next section.
If the test page is not printed correctly, check
the items above again.
U “You cannot print (because the printer
does not work)” on page 160
The "Driver Version" shown on the test page is the
version number of the Windows internal driver. This
differs from the Epson printer driver version that
you installed.
The printer sounds like it is
printing, but nothing prints
The print head moves, but nothing
prints.
o
Confirm the printer operation.
Print a nozzle check pattern. Because a nozzle check
pattern can be printed without connecting to a
computer, you can check the operations and print
status for the printer.
U “Print Head Nozzle Check” on page 143
Check the next section if the nozzle check pattern is
not printed correctly.
SC-P8500D Series/SC-T7700D Series User's Guide
Problem Solver
162
o
Is the message Motor self adjustment
running. displayed on the control panel's
screen?
The printer adjusts the internal motor. Wait for a
while without turning off the printer.
The nozzle check pattern is not
printed correctly.
o
Perform head cleaning.
The nozzles may be clogged. Print a nozzle check
pattern again after performing head cleaning.
U “Print Head Cleaning” on page 144
o
Has the printer been left unused for a long
time?
If the printer has not been used for a long time, the
nozzles may have dried up and have been clogged.
The prints are not what you
expected
Print quality is poor, uneven, too
light, or too dark.
o
Are the print head nozzles clogged?
If the nozzles are clogged, specific nozzles do not
fire ink and the print quality declines. Print a nozzle
check pattern.
U “Print Head Nozzle Check” on page 143
o
Has Ruled Line Alignment been performed?
With bidirectional printing, the print head prints
while moving left and right. If the print head is
misaligned, ruled lines may be misaligned
accordingly. If vertical ruled lines are misaligned
with bidirectional printing, perform Ruled Line
Alignment.
U “Ruled Line Alignment” on page 147
o
Are you using a genuine Epson ink cartridge?
This printer is developed for use with Epson ink
cartridges. If you use non-Epson ink cartridges,
printouts may be faint, or the color of the printed
image may be changed because the remaining ink
level is not correctly detected. Be sure to use the
correct ink cartridge.
o
Are you using an old ink cartridge?
The print quality declines when an old ink cartridge
is used. Replace the old ink cartridge with a new
one. We recommend using all the ink in the
cartridge before the expiry date printed on the
package (within 6 months of installation in the
printer).
o
Have the ink cartridges been shaken?
The ink cartridges for this printer contain pigment
inks. Shake the cartridges thoroughly before
installing them in the printer.
U “Replacing Ink Cartridges” on page 148
o
Is the Media Type setting correct?
Print quality can be affected if the media settings in
the printer driver/on the printer and the actual
paper do not match. Be sure to match the media
type setting with the paper that is loaded in the
printer.
o
Did you select a low quality mode (such as
Speed) as the Print Quality?
If the options selected for Print Quality > Quality
Options place priority on speed, quality will be
sacrificed for print speed, potentially causing print
quality to decline. To improve print quality, select
Level options that give priority to quality.
SC-P8500D Series/SC-T7700D Series User's Guide
Problem Solver
163
o
Are you printing on poster board?
Depending on the type of poster board, print
quality may decline due to curves in the paper.
Support the edges of the paper during printing to
keep the paper horizontal.
o
Is color management enabled?
Enable color management.
U “Color Management Printing” on page 112
o
Have you compared the printing result with
the image on the display monitor?
Since monitors and printers produce colors
differently, printed colors will not always match
on-screen colors perfectly.
o
Did you open the printer cover while
printing?
If the printer cover is opened while printing, the
print head stops suddenly causing unevenness in
the color. Do not open the printer cover while
printing.
o
Is Ink is low. displayed in the control panel?
The print quality may decline when the ink is low.
We recommend replacing the ink cartridge with a
new one. If there is a difference in color after
replacing the ink cartridge, try performing head
cleaning a few times.
o
Are you printing at High Speed on
commercially available paper?
If you have selected Custom Paper from Paper Type
and the colors are uneven in your printouts, try the
following.
If you have not registered settings for the
commercially available paper
See the following to register the settings.
U “Before Printing on Commercially Available
Paper” on page 194
If you have registered settings for the
commercially available paper
Perform uni-directional printing. Follow the
steps below to clear the checkbox for High
Speed in the printer driver.
Windows: On the Printer Settings screen, select
Quality Options from Print Quality.
Mac: Select Print Settings from the list, and
then select the Advanced Color Settings tab.
The color is not exactly the same as
another printer.
o
Colors vary depending on the printer type
due to each printer's characteristics.
Because inks, printer drivers, and printer profiles are
developed for each printer model, the colors
printed by different printer models are not exactly
the same.
You can achieve similar colors with the same color
adjustment method or the same gamma setting by
using the printer driver.
U “Color Management Printing” on page 112
To match the color precisely, use the color
measurement device to perform color management.
I am worried about different and/or
uneven coloring the print quality at
the leading edge of the paper.
o
Printing quality is dependent on multiple
different factors as quality of paper and the
printing environment.
The margin at the leading edge of the paper
can be small or colors may be uneven or
different.
Print a larger margin at the leading edge of the paper.
U “Paper Setting” on page 125
SC-P8500D Series/SC-T7700D Series User's Guide
Problem Solver
164
o
In Quality Options from the printer driver,
set Paper Edge Quality to Add Top Margin
or Optimize Media Edge Print Quality.
Add Top Margin prints everything in dual head
mode, so it prints at the same print speed as normal,
but the leading edge margin is larger than normal.
Since Optimize Media Edge Print Quality prints
everything in single head mode, the print speed is
slower than normal.
The print is not positioned properly
on the media.
o
Have you specified the print area?
Check the print area in the settings of the
application and the printer.
o
Is the correct option selected for Page Size?
If the option selected for Roll Paper Width or Paper
Size in the printer driver does not match the paper
loaded in the printer, the print may not be in the
correct position or some of the data may be printed
off the paper. In this case, check the print settings.
o
Is the paper skewed?
If Off is selected for Detect Paper Skew in the
Printer Settings menu, printing will continue even if
the paper is skewed, resulting in data being printed
off the paper. Select ON for Detect Paper Skew in
the Printer Settings menu.
U “General Settings” on page 132
o
Does the print data fit within the paper
width?
Although under normal circumstances printing
stops if the print image is wider than the paper, the
printer may print outside the bounds of the paper
when Off is selected for Paper Size Check in the
Printer Settings menu. Change the setting to ON.
U “Paper Setting” on page 125
o
Are the settings for Top Margin too short?
If the values set for Top Margin in the Paper menu
are wider than the margins set in the application,
priority will be given to the values selected for Top
Margin. For example, if 15 mm is selected for the
left and right margins in the printer's Paper menu
and you print data created in an application that is
set to fill the paper size, the 15 mm at the left and
right sides of the page will not be printed.
U “Printable area” on page 70
Vertical ruled lines are misaligned.
o
Is the print head misaligned? (in
bidirectional printing)
With bidirectional printing, the print head prints
while moving left and right. If the print head is
misaligned, ruled lines may be misaligned
accordingly. If vertical ruled lines are misaligned
with bidirectional printing, perform Ruled Line
Alignment.
U “Ruled Line Alignment” on page 147
The printed surface is scuffed or
soiled.
o
Is the paper too thick or too thin?
Check that the paper specifications are compatible
with this printer.
U “Supported Media” on page 182
For information about the media types and
appropriate settings for printing on paper from
other manufacturers or when using RIP software,
see the documentation supplied with the paper, or
contact the dealer of the paper or the manufacturer
of the RIP.
o
Is the paper wrinkled or creased?
Do not use old paper or paper with creases in it.
Always use new paper.
SC-P8500D Series/SC-T7700D Series User's Guide
Problem Solver
165
o
Is the paper wavy or curled?
If the paper becomes wavy or warped due to
changes in temperature or humidity, the paper may
be scuffed.
Check the following points.
Load the paper just before printing.
Do not use wavy or curled paper.
For roll paper, cut off the wavy or curled parts
and then load it again.
For cut sheets, use new paper.
o
Is the print head scuffing the printed surface?
If the printable surface of the paper is scuffed, set
Custom Paper Setting from General Settings or
Platen Gap from Paper Setting to widen the gap. If
print results still do not improve, try changing the
Paper Eject Roller or Paper Eject Roller from
General Settings to Use in Custom Paper Setting.
However, when using glossy paper, setting Paper
Eject Roller to Use may damage the printable
surface.
U “Paper Setting” on page 125
U “General Settings” on page 132
o
Is the print head scuffing the edge of the
paper?
In Paper Setting, set Roll 1 or Roll 2 - Top Margin to
45 mm.
U “Paper Setting” on page 125
o
Is the print head scuffing the trailing edge
of the paper?
Depending on the paper itself as well as the
environment during printing, storage conditions,
and the content of the print data, the trailing edge
may be scuffed when printing.
Create data with a wider bottom margin.
If the problem continues to occur, select Optimize
Edge Quality in the printer driver before printing.
o
Is the print head scuffing the left or right
edges of the paper?
Depending on the paper itself as well as the
environment during printing, storage conditions,
and the content of the print data, the left or right
edges may be scuffed when printing.
Create data with a wider left or right margin. If the
problem continues to occur, rotate the data 90
degrees in the printer driver or your software, and
then print.
o
When printing multiple pages, is Auto Cut -
Never Cut set?
If you print continuously without cutting the paper
for each page, the pages may rub together causing
scuffing to occur. Create data with a wider margin
between pages.
o
Does the interior of the printer need
cleaning?
The rollers may need cleaning. Clean the rollers by
feeding and ejecting paper.
U “Cleaning the inside” on page 155
o
Try cleaning the area around the print head.
If the printing surface is dirty even after taking the
measures described before this item, see the
following to clean around the print head, caps, and
wipers.
U “Cleaning around the print head and caps” on
page 166
o
Widen the bottom margin.
Depending on the paper usage, storage conditions,
and the content of the print data, the bottom edge
may be scuffed when printing. In this situation it is
best to create your data with a wider bottom margin.
Cleaning around the print head and
caps
If print head clogging cannot be cleared using
automatic cleaning, clean the print head and the area
around the caps.
SC-P8500D Series/SC-T7700D Series User's Guide
Problem Solver
166
c
Important:
Never touch any parts or circuit boards other
than those that need to be cleaned. Doing so
may cause the printer to malfunction or print
quality to decline.
Always use new cleaning sticks. Re-using a
stick that has already been used may actually
apply dirt to the printer.
Do not touch the tips of the cleaning sticks.
Sebum may stick to it reducing the cleaning
effect.
Touch a metallic object before starting work
to discharge any static electricity.
Do not wipe the caps with an organic solvent
such as alcohol. Doing so may damage the
print head.
Do not move the print head by hand. Failure
to observe this precaution could damage the
printer.
If paper is loaded in the printer, we
recommend removing it before starting work.
Wiping the Print Head
A
Select Maintenance - Cleaning the
Maintenance Parts - Wiping the Print Head.
The print head moves to the cleaning position.
B
Open the maintenance cover.
C
Use the cleaning stick to remove any ink, fluff,
or trash.
D
Close the maintenance cover.
E
Go to the rear of the printer.
F
Open the port cover.
G
Open the rear maintenance cover.
SC-P8500D Series/SC-T7700D Series User's Guide
Problem Solver
167
H
Clean the edges of the print head with a
cleaning stick.
I
Close the rear maintenance cover.
J
Close the port cover.
K
Press OK on the control panel.
The print head returns to its original position.
Wiping around the Cap
A
Select Maintenance - Cleaning the
Maintenance Parts - Wiping around the Cap.
The print head moves to the cleaning position.
Wait for the print head to stop moving.
B
Open the printer cover.
C
Remove the part shown in the figure.
D
Use a new cleaning stick to wipe any dirt off the
capping station.
(1) Hold the cleaning stick so that it is vertical,
and wipe the inner areas of all of the
capping stations.
c
Important:
Do not press too hard on the edges or the
area surrounding the caps with tweezers or
cleaning sticks. Doing so could cause the
parts to become deformed preventing
capping from being performed correctly.
SC-P8500D Series/SC-T7700D Series User's Guide
Problem Solver
168
(2) Hold the cleaning stick so that it is vertical,
and wipe the inner areas of all of the
capping stations.
(3) Hold the cleaning stick so that it is vertical,
and wipe the outer areas of all of the
capping stations.
(4) Wipe the edges of all of the capping
stations with the flat surface of the cleaning
stick.
(5) Hold the cleaning stick so that it is vertical,
and wipe the guides of all of the capping
stations.
(6) If there is any fluff or dust in the caps,
remove it with the tip of the cleaning stick
or with tweezers.
SC-P8500D Series/SC-T7700D Series User's Guide
Problem Solver
169
E
Use a new cleaning stick to wipe any dirt off the
wiper.
(1) Wipe around the wiper on the front.
(2) Wipe around the wiper at the back.
(3) Wipe the edges of the wipers.
F
Use a new cleaning stick to wipe any dirt off the
suction caps.
(1) Hold the cleaning stick so that it is vertical,
and wipe the outer areas of all of the
suction caps.
(2) Wipe the edges of all of the suction caps
with the flat surface of the cleaning stick.
SC-P8500D Series/SC-T7700D Series User's Guide
Problem Solver
170
(3) Hold the cleaning stick so that it is vertical,
and wipe the guides of all of the suction caps.
(4) If there is any fluff or dust in the caps,
remove it with the tip of the cleaning stick
or with tweezers.
G
Install the part shown in the illustration.
H
Close the printer cover.
I
Press OK on the control panel.
The print head returns to its original position.
Cleaning is performed automatically if the
print head is clogged.
The paper is wrinkled.
o
Are you using the printer at normal room
temperature?
Epson special media should be used at normal room
temperature (temperature: 15 to 25°C, humidity: 40
to 60%). For information about paper such as thin
paper from other manufacturers that requires
special handling, see the documentation supplied
with the paper.
o
When using non-Epson special media, have
you made the paper configuration?
When using non-Epson special media, configure the
paper characteristics (custom paper) before printing.
U “Before Printing on Commercially Available
Paper” on page 194
SC-P8500D Series/SC-T7700D Series User's Guide
Problem Solver
171
Print outs are wrinkled
o
Dry the paper after printing
Drying the paper after printing may help to reduce
wrinkles in the paper.
Rolling out the paper and stretching it can also
improve any wrinkles in the paper.
o
Lower the ink density used when printing
The paper may wrinkle when printing using high
density ink. Lower the ink density in Advanced
Media Control in the driver.
o
Lower the resolution used when printing
The paper may wrinkle when printing at a high
resolution. Lower the resolution in "Print Quality"
from the driver.
The reverse side of the printed paper
is soiled.
o
Select ON for Paper Size Check in the
Settings menu
Although printing normally stops if the print image
is wider than the paper, when OFF is selected for
Paper Size Check in the Printer Settings menu, the
printer may print beyond the edges of the paper,
getting ink on the inside of the printer in the
process. This can be prevented by changing the
setting to ON.
U “Paper Setting” on page 125
U “Cleaning the inside” on page 155
o
Is ink dry on the printed surface?
Depending on the printing density and paper type,
the ink may take a while to dry. Do not stack the
paper until the printed surface is dry.
o
Does the platen need cleaning?
Clean the inside of the printer.
U “Cleaning the inside” on page 155
Too much ink is fired.
o
Is the Media Type setting correct?
Make sure that the printer driver's Media Type
settings match the paper that you are using. The
amount of ink to be fired is controlled according to
the media type. If the settings do not match the
paper loaded, too much ink may be fired.
o
Is the Color Density setting appropriate?
Lower the density of the ink in the Advanced
Media Control dialog box from the printer driver.
The printer may be printing with too much ink for
some paper. See the printer driver help for more
details on the Advanced Media Control dialog box.
o
Are you printing on tracing paper?
If too much ink is used when printing in Gray on
tracing paper, you may get better results by
choosing a lower print density in the Advanced
Media Control dialog box of the printer driver.
Margins appear in borderless
printing.
o
Are the settings for the print data in the
application correct?
Make sure that the paper settings in the application
are correct as well as in the printer driver.
U “Setting Loaded Paper” on page 53
o
Are the paper settings correct?
Make sure that the paper settings of the printer
match the paper that you are using.
SC-P8500D Series/SC-T7700D Series User's Guide
Problem Solver
172
o
Have you changed the amount of
enlargement?
Adjust the amount of enlargement for borderless
printing. Margins may appear if you set the amount
of enlargement to Standard.
U “Borderless Printing” on page 92
o
Is the paper stored correctly?
The paper may expand or contract if it is not stored
correctly so that margins appear even when
borderless is set. See the documentation supplied
with the paper for more information on the storage
method.
o
Are you using paper that supports
borderless printing?
Paper that does not support borderless printing
may expand or contract while printing so that
margins appear even when borderless is set. We
recommend using paper that is designed to support
borderless printing.
o
Try adjusting the cutter.
When there are margins on the top and bottom of
the roll paper while performing borderless printing,
try performing Adjust Cut Position from General
Settings. It may reduce the margins.
U “General Settings” on page 132
Feeding or ejecting problems
Unable to feed or eject paper.
o
Is the paper loaded in the correct position?
See the following for the correct paper loading
positions.
U “Loading and Removing the Roll Paper” on
page 39
U “Loading and Removing Cut Sheets/Poster
Board” on page 47
If the paper is loaded correctly, check the condition
of the paper that you are using.
o
Is the paper loaded in the correct direction?
Load poster board in a portrait orientation. If they
are not loaded in the correct direction, the paper
may not be recognized and an error may occur.
U “Loading and Removing Cut Sheets/Poster
Board” on page 47
o
Is the paper wrinkled or creased?
Do not use old paper or paper with creases in it.
Always use new paper.
o
Is the paper damp?
Do not use paper that is damp. Also, Epson special
media should be left in the bag until you intend to
use it. If it is left out for a long time, the paper curls
up and gets damp so that it does not feed properly.
o
Is the paper wavy or curled?
If changes in temperature and humidity cause paper
to become wavy or curled, the printer may not be
able to recognize the paper size correctly.
Check the following points.
Load the paper just before printing.
Do not use wavy or curled paper.
For roll paper, cut off the wavy or curled parts
and then load it again.
For cut sheets, use new paper.
o
Is the paper too thick or too thin?
Check that the paper specifications are compatible
with this printer. For information about the media
types and appropriate settings for printing on paper
from other manufacturers or when using RIP
software, see the documentation supplied with the
paper, or contact the dealer of the paper or the
manufacturer of the RIP.
o
Are you using the printer at normal room
temperature?
Epson special media should be used at normal room
temperature (temperature: 15 to 25°C, humidity: 40
to 60%).
SC-P8500D Series/SC-T7700D Series User's Guide
Problem Solver
173
o
Is paper jammed in the printer?
Open the printer cover of the printer and check that
there are no paper jams or foreign objects in the
printer. If paper is jammed, perform Maintenance -
Remove Paper.
o
Is the paper suction too strong?
If you continue to have problems with ejected
paper, try lowering the Paper Suction (the amount
of suction used to keep the paper on the paper feed
path).
U “Paper Setting” on page 125
o
Are you using paper that curls easily?
When using paper that curls easily, make sure you
are in an environment with a room temperature of
23 degrees or higher.
Roll marks are left on the paper
o
Is roll paper being fed using Auto Loading?
Depending on the paper, roll marks may be left on
the paper when it is fed automatically or when
switching rolls. In this situation, take the following
measures.
Select Menu - General Settings - Printer
Settings - Paper Source Settings - Roll Paper
Setup - Auto Loading - Off to feed the roll
paper manually.
U “Feeding Roll Paper Manually” on page 59
If roll marks remain even after manual feeding,
feed the paper manually until you hear the
printer beep twice.
When printing using roll switching, roll marks
may be left on the paper when switching rolls.
From Menu - General Settings - Printer
Settings - Roll Paper Setup - Paper Source
Settings - Roll Switching, select Roll 1 or Roll
2.
Paper does not collect in the paper
basket or is creased or folded when
the paper basket is used.
o
Does the print job require a lot of ink, or is
the humidity of the work environment high?
Depending on the job and the work environment,
paper may not collect in the paper basket. Take the
following measures as appropriate.
Paper does not collect in the paper basket: Use
your hands to lightly press the paper into the
paper basket as it is ejected from the printer.
The paper folds after it has been cut
automatically: Select manual cutting and take
the paper in both hands after it is cut.
The paper wrinkles and does not collect well in
the paper basket: Resume printing after closing
the paper basket. Before the paper ejected
from the printer touches the floor, take it in
both hands and continue to lightly support it
until printing is complete.
Roll paper jam
To remove jammed paper, follow the steps below:
A
Cut the paper at the position shown in the
illustration.
Roll 1
Roll 2
SC-P8500D Series/SC-T7700D Series User's Guide
Problem Solver
174
B
Open the printer cover.
c
Important:
Do not touch the cables around the print
head. Doing so may cause a malfunction to
occur.
C
If the print head is over the media, move it
away from the jam.
c
Important:
Other than when you are clearing paper
jams, do not touch the print head. If you
touch the print head with your hand, static
electricity may cause a malfunction.
D
Pull out the paper.
Do not touch the parts shown in the illustration.
E
Close the printer cover.
F
If there is any paper left inside the printer, open
the rear cover and remove the paper.
G
Turn the printer off and then back on.
H
Reload the paper and resume printing.
c
Important:
Before you reload the roll paper, cut the edge
straight horizontally. Cut any wavy or wrinkled
sections. If there is a problem at the edge,
decreased print quality and paper jams may occur.
SC-P8500D Series/SC-T7700D Series User's Guide
Problem Solver
175
Cut sheets jam
To remove jammed paper, follow the steps below:
A
Open the printer cover.
c
Important:
Do not touch the cables around the print
head. Doing so may cause a malfunction to
occur.
B
If the print head is over the media, move it
away from the jam.
c
Important:
Other than when you are clearing paper
jams, do not touch the print head. If you
touch the print head static electricity may
cause a malfunction.
C
Pull out the paper.
Do not touch the parts shown in the illustration.
D
Close the printer cover.
E
Turn the printer off and then back on.
F
Reload the paper and resume printing.
Others
The control panel display keeps
turning off.
o
Is the printer in sleep mode?
Sleep mode is exited if a print job is received or the
P button on the control panel is pressed. The time
before entering sleep mode can be changed in the
General Settings menu.
U “General Settings” on page 132
SC-P8500D Series/SC-T7700D Series User's Guide
Problem Solver
176
Color ink runs out quickly even
when printing in the Black&White
mode or when printing black data.
o
Color ink is consumed during the head
cleaning process.
If all nozzles are selected when you perform Print
Head Cleaning or Power Cleaning, inks of all colors
will be used. (Even if B&W mode is selected, all
colors of ink are consumed during print head
cleaning.)
U “Print Head Cleaning” on page 144
The paper is not cut cleanly.
o
Replace the cutter.
If the paper is not cut cleanly, replace the cutter.
U “Replacing the auto cutter blade” on page 153
A light is visible inside the printer.
o
This is not a failure.
The red light is a light inside the printer.
The administrator password has
been lost
oShould you forget the administrator password,
contact your dealer or Epson Support.
Head cleaning is performed
automatically
oThe printer may automatically perform head
cleaning to ensure print quality.
Cannot update the firmware for the
printer
o
Are there any jobs in progress or
outstanding jobs on the printer?
Wait for the jobs to finish being processed or cancel
the jobs.
Printing stops when printing in a
VPN (Virtual Private Network)
environment
o
Try setting the network setting to
100Base-TX Auto.
You can set this from Settings - General Settings -
Network Settings - Quality Options on the control
panel.
You can also change network settings in Web
Config or Epson Device Admin.
o
Print using the optional SSD Unit. Store the
print data in the SSD Unit before printing.
Select Print after Transmission Completed or Print
Mode - Save only in the printer driver's Hard Disk
Unit Settings.
The printer turned off due to a
power cut
o
Turn off the printer, and then turn it back on.
When the printer is not turned off normally, the
print head may not be capped correctly. If the print
head is left uncapped for a long time, the print
quality may decline.
When you turn on the printer, capping is performed
automatically after a few minutes.
Also, if the printer is turned off during calibration,
data transmission and writing adjustment values
may not be performed correctly. When the date is
initialized, the adjustment values are also initialized.
SC-P8500D Series/SC-T7700D Series User's Guide
Problem Solver
177
Appendix
Options and Consumable Products
The following options and consumable products are available for use with your printer. (As of August, 2021)
For the latest information, see the Epson Web site.
Epson Special Media
U “Epson Special Media Table” on page 182
Ink Cartridges
Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of
non-genuine ink. The use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and
under certain circumstances, may cause erratic printer behavior.
Information about non-genuine ink levels may not be displayed, and use of non-genuine ink is recorded for
possible use in service support.
U “Replacing Ink Cartridges” on page 148
SC-P8500D/SC-P8560D
Color Name
Part number
700ml 350ml
Photo Black T48M1 T48U1
Cyan T48M2 T48U2
Magenta T48M3 T48U3
Yellow T48M4 T48U4
Matte Black T48M8 T48U8
Gray T48ME T48UE
SC-T7700D/SC-T7760D
Color Name
Part number
700ml 350ml
Photo Black T50M1 T50U1
Cyan T50M2 T50U2
SC-P8500D Series/SC-T7700D Series User's Guide
Appendix
178
Color Name
Part number
700ml 350ml
Magenta T50M3 T50U3
Yellow T50M4 T50U4
Matte Black T50M8 T50U8
Red T50MF T50UF
SC-P8540D
Color Name
Part number
700ml 350ml 110ml
Photo Black T48Q1 T48X1 T49E1
Cyan T48Q2 T48X2 T49E2
Magenta T48Q3 T48X3 T49E3
Yellow T48Q4 T48X4 T49E4
Matte Black T48Q8 T48X8 T49E8
Gray T48QE T48XE T49EE
SC-T7740D
Color Name
Part number
700ml 350ml 110ml
Photo Black T50Q1 T50X1 T51E1
Cyan T50Q2 T50X2 T51E2
Magenta T50Q3 T50X3 T51E3
Yellow T50Q4 T50X4 T51E4
Matte Black T50Q8 T50X8 T51E8
Red T50QF T50XF T51EF
SC-P8530D
Color Name
Part number
700ml 350ml 110ml
*1
Photo Black T48R1 T48Y1 T49G1
Cyan T48R2 T48Y2 T49G2
Magenta T48R3 T48Y3 T49G3
SC-P8500D Series/SC-T7700D Series User's Guide
Appendix
179
Color Name
Part number
700ml 350ml 110ml
*1
Yellow T48R4 T48Y4 T49G4
Matte Black T48R8 T48Y8 T49G8
Gray T48RE T48YE T49GE
*1 May not be available depending on the specifications.
SC-T7730D
Color Name
Part number
700ml 350ml 110ml
Photo Black T50R1 T50Y1 T51F1
Cyan T50R2 T50Y2 T51F2
Magenta T50R3 T50Y3 T51F3
Yellow T50R4 T50Y4 T51F4
Matte Black T50R8 T50Y8 T51F8
Red T50RF T50YF T51FF
SC-P8580D/SC-P8590D
Color Name
Part number
700ml 350ml
Photo Black T48P1 T48W1
Cyan T48P2 T48W2
Magenta T48P3 T48W3
Yellow T48P4 T48W4
Matte Black T48P8 T48W8
Gray T48PE T48WE
SC-T7780D/SC-T7790D
Color Name
Part number
700ml 350ml
Photo Black T50P1 T50W1
Cyan T50P2 T50W2
Magenta T50P3 T50W3
Yellow T50P4 T50W4
SC-P8500D Series/SC-T7700D Series User's Guide
Appendix
180
Color Name
Part number
700ml 350ml
Matte Black T50P8 T50W8
Red T50PF T50WF
Others
Product Part number Explanation
Maintenance Box C13S210115 Maintenance box for waste ink. This is displayed as
Maintenance Box1 on the control panel.
U “Replacing the Maintenance Box” on page 150
Borderless Maintenance Box C13S210116 Maintenance box for borderless printing. This is
displayed as Maintenance Box2 on the control panel.
U “Replacing the Borderless Maintenance Box” on
page 151
Printer Cutter Blade C13S210117 U “Replacing the auto cutter blade” on page 153
Roll Feed Spindle (44") C12C936171/C12C936221 The model number depends on your region.
Replace the roll paper spindle if it is damaged.
SSD Unit C12C936671/C12C936681 The model number depends on your region.
Optional storage unit. Allows you to save or reprint print
jobs.
U “Using the SSD Unit (Optional)” on page 74
Production Stacker (44") C12C937131/C12C937141 Allows you to stack a large amount of printed materials.
The model number depends on your region.
SC-P8500D Series/SC-T7700D Series User's Guide
Appendix
181
Supported Media
We recommend you use the following Epson special media for high-quality printing results.
Note:
For information about the media types and appropriate settings for printing on paper other than Epson special media
or when using raster image processing (RIP) software, see the documentation supplied with the paper, or contact the
dealer of the paper or the manufacturer of the RIP.
Epson Special Media Table
Roll Paper
Premium Glossy Photo Paper(250)
Target Models SC-P8500D Series/SC-T7700D Series
Roll core size 3 inches
Paper Type (printer driver) Premium Glossy Photo Paper(250)
ICC Profile SC-P8500D Series: Epson_SC-P8500D_PremiumGlossyPhotoPaper250.icc
SC-T7700D Series: Epson_SC-T7700D_PremiumGlossyPhotoPaper250.icc
Paper Width 406mm/16 inches
610mm/24 inches
914mm/36 inches
1118mm/44 inches
Premium Semigloss Photo Paper(250)
Target Models SC-P8500D Series/SC-T7700D Series
Roll core size 3 inches
Paper Type (printer driver) Premium Semigloss Photo Paper(250)
ICC Profile SC-P8500D Series: Epson_SC-P8500D_PremiumSemiglossPhotoPaper250.icc
SC-T7700D Series: Epson_SC-T7700D_PremiumSemiglossPhotoPaper250.icc
Paper Width 406mm/16 inches
610mm/24 inches
914mm/36 inches
1118mm/44 inches
Premium Luster Photo Paper(260)
Target Models SC-P8500D Series/SC-T7700D Series
Roll core size 3 inches
Paper Type (printer driver) Premium Luster Photo Paper(260)
SC-P8500D Series/SC-T7700D Series User's Guide
Appendix
182
ICC Profile SC-P8500D Series: Epson_SC-P8500D_PremiumLusterPhotoPaper260.icc
SC-T7700D Series: Epson_SC-T7700D_PremiumLusterPhotoPaper260.icc
Paper Width 406mm/16 inches
610mm/24 inches
914mm/36 inches
1118mm/44 inches
Premium Semimatte Photo Paper(260)
Target Models SC-P8500D Series/SC-T7700D Series
Roll core size 3 inches
Paper Type (printer driver) Premium Semimatte Photo Paper(260)
ICC Profile SC-P8500D Series: Epson_SC-P8500D_PremiumSemimattePhotoPaper260.icc
SC-T7700D Series: Epson_SC-T7700D_PremiumSemimattePhotoPaper260.icc
Paper Width 406mm/16 inches
610mm/24 inches
914mm/36 inches
1118mm/44 inches
Photo Paper Gloss 250
Target Models SC-P8500D Series/SC-T7700D Series
Roll core size 3 inches
Paper Type (printer driver) Photo Paper Gloss 250
ICC Profile SC-P8500D Series: Epson_SC-P8500D_PhotoPaperGloss250.icc
SC-T7700D Series: Epson_SC-T7700D_PhotoPaperGloss250.icc
Paper Width 17 inches
610mm/24 inches
914mm/36 inches
1118mm/44 inches
Premium Glossy Photo Paper(170)
Target Models SC-P8500D Series/SC-T7700D Series
Roll core size 2 inches
Paper Type (printer driver) Premium Glossy Photo Paper(170)
ICC Profile SC-P8500D Series: Epson_SC-P8500D_PremiumGlossyPhotoPaper170.icc
SC-T7700D Series: Epson_SC-T7700D_PremiumGlossyPhotoPaper170.icc
Paper Width 420mm(A2)
594mm(A1)
610mm/24 inches
728mm(B1)
914mm/36 inches
1118mm/44 inches
SC-P8500D Series/SC-T7700D Series User's Guide
Appendix
183
Premium Semigloss Photo Paper(170)
Target Models SC-P8500D Series/SC-T7700D Series
Roll core size 2 inches
Paper Type (printer driver) Premium Semigloss Photo Paper(170)
ICC Profile SC-P8500D Series: Epson_SC-P8500D_PremiumSemiglossPhotoPaper170.icc
SC-T7700D Series: Epson_SC-T7700D_PremiumSemiglossPhotoPaper170.icc
Paper Width 420mm(A2)
594mm(A1)
610mm/24 inches
728mm(B1)
914mm/36 inches
1118mm/44 inches
Baryta
Target Models SC-P8500D Series
Roll core size 2 inches
Paper Type (printer driver) Baryta
ICC Profile SC-P8500D Series: Epson_SC-P8500D_Baryta.icc
Paper Width 17 inches
610mm/24 inches
1118mm/44 inches
Watercolor Paper - Radiant White
Target Models SC-P8500D Series
Roll core size 2 inches
Paper Type (printer driver) Watercolor Paper - Radiant White
ICC Profile SC-P8500D Series: Epson_SC-P8500D_WatercolorPaper-RadiantWhite.icc
Paper Width 420mm(A2)
594mm(A1)
610mm/24 inches
728mm(B1)
914mm/36 inches
1118mm/44 inches
UltraSmooth Fine Art paper
Target Models SC-P8500D Series
Roll core size 2 inches
Paper Type (printer driver) UltraSmooth Fine Art paper
ICC Profile SC-P8500D Series: Epson_SC-P8500D_UltraSmoothFineArtpaper.icc
SC-P8500D Series/SC-T7700D Series User's Guide
Appendix
184
Paper Width 420mm(A2)
594mm(A1)
610mm/24 inches
728mm(B1)
914mm/36 inches
1118mm/44 inches
Fine Art Matte
Target Models SC-P8500D Series
Roll core size 2 inches
Paper Type (printer driver) Fine Art Matte
ICC Profile SC-P8500D Series: Epson_SC-P8500D_FineArtMatte.icc
Paper Width 420mm(A2)
594mm(A1)
610mm/24 inches
728mm(B1)
914mm/36 inches
1118mm/44 inches
Canvas Matte
Target Models SC-P8500D Series/SC-T7700D Series
Roll core size 2 inches
Paper Type (printer driver) Canvas Matte
ICC Profile SC-P8500D Series: Epson_SC-P8500D_CanvasMatte.icc
SC-T7700D Series: Epson_SC-T7700D_CanvasMatte.icc
Paper Width 420mm(A2)
594mm(A1)
610mm/24 inches
728mm(B1)
914mm/36 inches
1118mm/44 inches
Canvas Satin
Target Models SC-P8500D Series/SC-T7700D Series
Roll core size 2 inches
Paper Type (printer driver) Canvas Satin
ICC Profile SC-P8500D Series: Epson_SC-P8500D_CanvasSatin.icc
SC-T7700D Series: Epson_SC-T7700D_CanvasSatin.icc
Paper Width 420mm(A2)
594mm(A1)
610mm/24 inches
728mm(B1)
914mm/36 inches
1118mm/44 inches
SC-P8500D Series/SC-T7700D Series User's Guide
Appendix
185
Doubleweight Matte Paper
Target Models SC-P8500D Series/SC-T7700D Series
Roll core size 2 inches
Paper Type (printer driver) Doubleweight Matte Paper
ICC Profile SC-P8500D Series: Epson_SC-P8500D_DoubleweightMattePaper.icc
SC-T7700D Series: Epson_SC-T7700D_DoubleweightMattePaper.icc
Paper Width 594mm(A1)
610mm/24 inches
728mm(B1)
914mm/36 inches
1118mm/44 inches
Enhanced Matte Paper
Target Models SC-P8500D Series/SC-T7700D Series
Roll core size 2 inches
Paper Type (printer driver) Enhanced Matte Paper
ICC Profile SC-P8500D Series: Epson_SC-P8500D_EnhancedMattePaper.icc
SC-T7700D Series: Epson_SC-T7700D_EnhancedMattePaper.icc
Paper Width A4
LTR
A3
A3+/SuperB
A2
US-C
Singleweight Matte Paper
Target Models SC-P8500D Series/SC-T7700D Series
Roll core size 2 inches
Paper Type (printer driver) Singleweight Matte Paper
ICC Profile SC-P8500D Series: Epson_SC-P8500D_SingleweightMattePaper.icc
SC-T7700D Series: Epson_SC-T7700D_SingleweightMattePaper.icc
Paper Width 420mm(A2)
17 inches
515mm(B2)
594mm(A1)
610mm/24 inches
728mm(B1)
914mm/36 inches
1118mm/44 inches
Plain Paper
Target Models SC-P8500D Series/SC-T7700D Series
SC-P8500D Series/SC-T7700D Series User's Guide
Appendix
186
Roll core size 2 inches
Paper Type (printer driver) Plain Paper
ICC Profile SC-P8500D Series: Epson_SC-P8500D_GenericPlainPaper.icc
SC-T7700D Series: Epson_SC-T7700D_GenericPlainPaper.icc
Paper Width 11 inches
420mm(A2)
18 inches
22 inches
594mm(A1)
610mm/24 inches
30 inches
841mm(A0)
34 inches
914mm/36 inches
42 inches
Plain Paper Thick
Target Models SC-P8500D Series/SC-T7700D Series
Roll core size 2 inches
Paper Type (printer driver) Plain Paper Thick
ICC Profile SC-P8500D Series: Epson_SC-P8500D_PlainPaperThick.icc
SC-T7700D Series: Epson_SC-T7700D_PlainPaperThick.icc
Paper Width 420mm(A2)
515mm(B2)
594mm(A1)
610mm/24 inches
728mm(B1)
841mm(A0)
914mm/36 inches
1030mm(B0)
1118mm/44 inches
Plain Paper Thin
Target Models SC-P8500D Series/SC-T7700D Series
Roll core size 2 inches
Paper Type (printer driver) Plain Paper Thin
ICC Profile SC-P8500D Series: Epson_SC-P8500D_PlainPaperThin.icc
SC-T7700D Series: Epson_SC-T7700D_PlainPaperThin.icc
Paper Width 420mm(A2)
594mm(A1)
841mm(A0)
1030mm(B0)
Glossy Film2
Target Models SC-P8500D Series/SC-T7700D Series
SC-P8500D Series/SC-T7700D Series User's Guide
Appendix
187
Roll core size 2 inches
Paper Type (printer driver) Glossy Film 2
ICC Profile SC-P8500D Series: Epson_SC-P8500D_GlossyFilm2.icc
SC-T7700D Series: Epson_SC-T7700D_GlossyFilm2.icc
Paper Width 610mm/24 inches
914mm/36 inches
1118mm/44 inches
Heavy Weight Polyester Banner
Target Models SC-P8500D Series/SC-T7700D Series
Roll core size 2 inches
Paper Type (printer driver) Heavy Weight Polyester Banner
ICC Profile SC-P8500D Series: Epson_SC-P8500D_MCPMCloth.icc
SC-T7700D Series: Epson_SC-T7700D_MCPMCloth.icc
Paper Width 610mm/24 inches
914mm/36 inches
1118mm/44 inches
Enhanced Synthetic Paper
Target Models SC-P8500D Series/SC-T7700D Series
Roll core size 2 inches
Paper Type (printer driver) Enhanced Synthetic Paper
ICC Profile SC-P8500D Series: Epson_SC-P8500D_EnhancedSyntheticPaper.icc
SC-T7700D Series: Epson_SC-T7700D_EnhancedSyntheticPaper.icc
Paper Width 17 inches
610mm/24 inches
914mm/36 inches
1118mm/44 inches
Enhanced Adhesive Synthetic Paper
Target Models SC-P8500D Series/SC-T7700D Series
Roll core size 2 inches
Paper Type (printer driver) Enhanced Adhesive Synthetic Paper
ICC Profile SC-P8500D Series: Epson_SC-P8500D_EnhancedAdhesiveSyntheticPaper.icc
SC-T7700D Series: Epson_SC-T7700D_EnhancedAdhesiveSyntheticPaper.icc
Paper Width 610mm/24 inches
914mm/36 inches
1118mm/44 inches
SC-P8500D Series/SC-T7700D Series User's Guide
Appendix
188
Enhanced Low Adhesive Synthetic Paper
Target Models SC-P8500D Series/SC-T7700D Series
Roll core size 2 inches
Paper Type (printer driver) Enhanced Low Adhesive Synthetic Paper
ICC Profile SC-P8500D Series:
Epson_SC-P8500D_EnhancedLowAdhesiveSyntheticPaper.icc
SC-T7700D Series: Epson_SC-T7700D_EnhancedLowAdhesiveSyntheticPaper.icc
Paper Width 610mm/24 inches
914mm/36 inches
1118mm/44 inches
Backlight Film Roll
Target Models SC-P8500D Series/SC-T7700D Series
Roll core size 2 inches
Paper Type (printer driver) Backlight Film Roll PK
ICC Profile SC-P8500D Series: Epson_SC-P8500D_BacklightFilm_PK_BK.icc
SC-T7700D Series: Epson_SC-T7700D_BacklightFilm_PK_BK.icc
Paper Width 610mm/24 inches
914mm/36 inches
1118mm/44 inches
Backlight Film Roll
Target Models SC-P8500D Series/SC-T7700D Series
Roll core size 2 inches
Paper Type (printer driver) Backlight Film Roll MK
ICC Profile SC-P8500D Series: Epson_SC-P8500D_BacklightFilm_MK_MB.icc
SC-T7700D Series: Epson_SC-T7700D_BacklightFilm_MK_MB.icc
Paper Width 610mm/24 inches
914mm/36 inches
1118mm/44 inches
Cut sheet/Poster board
Premium Glossy Photo Paper
Target Models SC-P8500D Series/SC-T7700D Series
Paper Type (printer driver) Premium Photo Paper Glossy
ICC Profile SC-P8500D Series: Epson_SC-P8500D_PremiumGlossyPhotoPaper.icc
SC-T7700D Series: Epson_SC-T7700D_PremiumGlossyPhotoPaper.icc
SC-P8500D Series/SC-T7700D Series User's Guide
Appendix
189
Paper Width A4
LTR
11"x14"
A3
A3+/SuperB
A2
US-C
Premium Photo Paper Semi-gloss
Target Models SC-P8500D Series/SC-T7700D Series
Paper Type (printer driver) Premium Photo Paper Semi-gloss
ICC Profile SC-P8500D Series: Epson_SC-P8500D_PremiumSemiglossPhotoPaper.icc
SC-T7700D Series: Epson_SC-T7700D_PremiumSemiglossPhotoPaper.icc
Paper Width A4
LTR
A3
A3+/SuperB
A2
US-C
Premium Luster Photo Paper
Target Models SC-P8500D Series/SC-T7700D Series
Paper Type (printer driver) Premium Luster Photo Paper
ICC Profile SC-P8500D Series: Epson_SC-P8500D_PremiumLusterPhotoPaper.icc
SC-T7700D Series: Epson_SC-T7700D_PremiumLusterPhotoPaper.icc
Paper Width A4
LTR
A3
A2
US-C
Velvet Fine Art Paper
Target Models SC-P8500D Series/SC-T7700D Series
Paper Type (printer driver) Velvet Fine Art Paper
ICC Profile SC-P8500D Series: Epson_SC-P8500D_VelvetFineArtPaper.icc
SC-T7700D Series: Epson_SC-T7700D_VelvetFineArtPaper.icc
Paper Width A3+
A2
UltraSmooth Fine Art paper
Target Models SC-P8500D Series
Paper Type (printer driver) UltraSmooth Fine Art paper
ICC Profile SC-P8500D Series: Epson_SC-P8500D_UltraSmoothFineArtpaper.icc
SC-P8500D Series/SC-T7700D Series User's Guide
Appendix
190
Paper Width A3+
A2
Archival Matte Paper
Target Models SC-P8500D Series/SC-T7700D Series
Paper Type (printer driver) Archival Matte Sheet
ICC Profile SC-P8500D Series: Epson_SC-P8500D_ArchivalMattePaper.icc
SC-T7700D Series: Epson_SC-T7700D_ArchivalMattePaper.icc
Paper Width A4
LTR
A3
A3+/SuperB
A2
US-C
Photo Quality Inkjet Paper
Target Models SC-P8500D Series/SC-T7700D Series
Paper Type (printer driver) Photo Quality IJ Paper Sheet
ICC Profile SC-P8500D Series: Epson_SC-P8500D_PhotoQualityInkJetPaper.icc
SC-T7700D Series: Epson_SC-T7700D_PhotoQualityInkJetPaper.icc
Paper Width A4
LTR
Legal
A3
A3+/SuperB
A2
US-C
Enhanced Matte Poster Board
Target Models SC-P8500D Series/SC-T7700D Series
Paper Type (printer driver) Enhanced Matte Poster Board
ICC Profile SC-P8500D Series: Epson_SC-P8500D_EnhancedMattePosterBoard.icc
SC-T7700D Series: Epson_SC-T7700D_EnhancedMattePosterBoard.icc
Paper Width 610 mm (24") × 762 mm (30")
762 mm (30") × 1016 mm (40")
B2
B1
Supported Commercially Available Paper
When using commercially available paper, make sure you register the paper information.
U “Before Printing on Commercially Available Paper” on page 194
SC-P8500D Series/SC-T7700D Series User's Guide
Appendix
191
This printer supports the following paper specifications for non-Epson media.
c
Important:
Do not use paper that is wrinkled, scuffed, torn, or dirty.
Although plain paper and recycled paper manufactured by other companies can be loaded and fed in the
printer as long as they meet the following specifications, Epson cannot guarantee the print quality.
Although other paper types manufactured by other companies can be loaded in the printer as long as
they meet the following specifications, Epson cannot guarantee the paper feeding and print quality.
Roll Paper
Roll core size 2 or 3 inch
Roll paper outer diameter Within 170 mm
Paper Width 254 mm (10 inches) to 1,118 mm (44 inches)
Paper Thickness 0.07mm to 0.8mm
Cut Sheet
Paper Width 203.2 mm (8 inches) to 1,118 mm (44 inches)
Paper Length 220 mm to 1600 mm
Paper Thickness 0.07 mm to 0.8 mm (0.8 mm to 1.5 mm for poster board)
Supported Paper Widths
The following paper widths are supported. You can perform right and left borderless printing on paper sizes that
support borderless printing.
Paper Width (Size) SC-P8500D Series/SC-T7700D Series
Inches mm Supported by These
Models
Support for Borderless
Printing
44inch 1118mm Supported Supported
42inch 1067mm Supported -
1030mm Supported Supported
1000mm Supported -
36inch 914mm Supported Supported
900mm Supported -
34inch 864mm Supported -
ISO A0 841mm Supported Supported
800mm Supported -
SC-P8500D Series/SC-T7700D Series User's Guide
Appendix
192
Paper Width (Size) SC-P8500D Series/SC-T7700D Series
Inches mm Supported by These
Models
Support for Borderless
Printing
30inch 762mm Supported -
JIS B1/B2 728mm Supported Supported
F 711mm - -
ISO B1/B2 707mm Supported -
700mm Supported Supported
27inch 686mm - -
26inch 660mm - -
24inch 610mm Supported Supported
600mm Supported -
ISO A1/A2 594mm Supported Supported
22inch 559mm Supported -
JIS B2/B3 515mm Supported Supported
20inch 508mm Supported Supported
500mm Supported Supported
18inch 457mm Supported -
450mm - -
17inch 432mm Supported Supported
ISO A2/A3 420mm Supported -
16inch 406mm Supported Supported
400mm Supported -
JIS B3/B4 364mm Supported -
14inch 356mm Supported -
ISO B3 353mm - -
13inch 330mm Supported Supported
12inch 305mm Supported -
300mm Supported Supported
ISO A3/A4 297mm Supported -
11inch 279mm Supported -
257mm Supported -
10inch 254mm Supported Supported
SC-P8500D Series/SC-T7700D Series User's Guide
Appendix
193
Paper Width (Size) SC-P8500D Series/SC-T7700D Series
Inches mm Supported by These
Models
Support for Borderless
Printing
Less than 10 inch Less than 254mm - -
Before Printing on Commercially Available Paper
Note:
Be sure to check the paper characteristics (such as if the paper is glossy, the material, and the thickness) in the
manual provided with the paper or contact the dealer of the paper.
Test the print quality with this printer before purchasing a large amount of paper.
When using paper such as baryta, matte fine art paper, matte canvas, satin canvas, or non-Epson media
(commercially available paper), make the paper configuration according to the characteristics of the paper
(Custom paper) before printing. Printing without making configuring may cause wrinkles, rubbing, uneven
colors, and so on.
Make sure you set the following four items.
Select Reference
Paper
The optimum settings for using different types of Epson special media have already been registered to
this printer.
Check the following, and then select the Epson special media type or general paper settings that are
closest to the paper you are using.
General paper settings
General paper settings have not been optimized for any specific paper type. You can then optimize
the settings according to the paper provided by the user.
Photo Paper: Baryta
Fine Art Paper: Fine Art Matte
Canvas: satin canvas, matte canvas
Plain paper: Plain paper
Glossy paper: Photo Paper
Thick paper that is not glossy: Matte Paper
Thin, soft paper that is not glossy; Plain Paper
Canvas-like paper: Canvas
Cotton paper with an uneven surface: Fine Art Paper
Special media such as film, cloth, poster board, and tracing paper: Others
Paper Thickness Set the thickness of the paper. If you do not know the paper thickness, check the manual supplied
with the paper or the paper supplier.
This allows you to reduce the grainy feeling and scuff marks in print outs, as well as differences in the
print position and color.
Roll core size Set the paper core size for the roll paper being loaded.
SC-P8500D Series/SC-T7700D Series User's Guide
Appendix
194
Paper Feed Offset Optimizes the paper feed when printing. By adjusting the gap between the data size and the print
size, you can reduce the chance of banding (horizontal banding) or uneven colors.
Example of entering settings
When printing at a data size of 100 mm and a print size of 101 mm, the offset is 1.0%. Therefore, you
would enter a value of -1.0%.
c
Important:
If you change even one item set in the Paper menu, you need to perform Paper Feed Offset again.
SC-P8500D Series/SC-T7700D Series User's Guide
Appendix
195
Make custom paper settings on the
control panel
A
Select General Settings - Printer Settings -
Custom Paper Setting on the control panel.
B
Select a paper number from 1 to 30 to save the
settings.
C
Set the paper information.
Make sure you set the following items.
Change Reference Paper
Paper Thickness
Roll Core Diameter (roll paper only)
Paper Feed Offset
See the following for details on the other settings.
U “General Settings” on page 132
See the following for more details on paper settings.
U “When the paper type is not displayed on the
control panel or in the driver” on page 54
Moving or Transporting
the Printer
This section describes how to move or transport the
printer.
SC-P8500D Series/SC-T7700D Series User's Guide
Appendix
196
Caution:
The printer is heavy and should not be carried
by one person. When you pack or move the
printer, use four or more people when
carrying it.
When you lift the printer, maintain a natural
posture.
When you lift the printer, place your hands at
the locations indicated in the following
illustration.
If you lift the printer while holding other
sections, you may be injured. For example,
you may drop the printer or your fingers may
be pinched when lowering the printer.
Do not tilt the product more than 10 degrees
forward or back while moving it. Failure to
observe this precaution could cause the
product to tip over or ink to leak.
c
Important:
The print head may be damaged if the
environmental temperature falls to -10 °C or lower.
If the environmental temperature is expected to be
-10 °C or lower during movement or
transportation, drain the ink before turning off
the power.
See the following for more detailed instructions.
U “If the Environment Indoors or During
Transportation Drops to -10 °C or Lower” on
page 198
Moving to Another Location in
the Same Building
Preparations before moving
This section describes how to move or transport the
printer.
It explains how to prepare for a short move, such as to
another location in the same building. See the
following if you are moving the printer between floors
or to another building.
U “Transporting the Printer” on page 198
If there are no steps or uneven surfaces in the moving
path, you can roll the printer on its casters, but note
the following points.
Caution:
To prevent accidents such as falling, note the
following points when moving the printer.
Do not move while the casters are locked.
Avoid steps and uneven surfaces.
A
Remove all paper from the printer.
B
Turn off the printer, and disconnect all cables
such as the power cable and LAN cable from
the printer.
C
Close all of the printer’s covers.
SC-P8500D Series/SC-T7700D Series User's Guide
Appendix
197
D
Unlock the casters.
E
Loosen the stabilizers.
Operations after moving
This section explains how to prepare the printer for
use after moving.
A
Connect the power cable and turn on the printer.
B
Check that the print head nozzles are clear, and
if they are clogged, clean the print head.
U “Print Head Nozzle Check” on page 143
U “Print Head Cleaning” on page 144
C
Lock the casters.
D
Tighten the stabilizers. Turn the stabilizers by
hand until they touch the floor.
Once they touch the floor, do not turn them
more than half a turn (180 degrees).
Transporting the Printer
Before transporting the printer, contact your dealer or
Epson Support.
If the Environment Indoors or
During Transportation Drops to
-10 °C or Lower
The print head may be damaged if the environmental
temperature falls to -10 °C or lower. If the
temperature is expected to drop to -10 °C or lower,
follow the steps below to drain the ink in advance.
c
Important:
When performing this operation, the discharged
ink accumulates in the maintenance box, so make
sure there is enough free space in the maintenance
box. If there is only a small amount of free space,
prepare a replacement maintenance box before
starting.
A
Remove all of the paper from the printer.
U “Removing Roll 1” on page 41
U “Removing Roll 2” on page 45
U “Removing Cut Sheets/Poster Board” on
page 52
B
Press Maintenance - Keeping Preparation
from the control panel.
SC-P8500D Series/SC-T7700D Series User's Guide
Appendix
198
C
Press Start.
Ink discharging starts, and the printer turns off
automatically when discharging is finished.
c
Important:
Do not open any covers or turn off the
printer while discharging ink.
Next, see the following to prepare for moving
or transportation.
U “Moving to Another Location in the Same
Building” on page 197
U “Transporting the Printer” on page 198
c
Important:
If a message is displayed indicating that you need
a new XXX ink cartridge when you resume using
the printer, prepare an ink cartridge of the color
displayed in the XXX section before the next time
you use the printer.
The next time you turn on the printer, ink will fill
the print head nozzles making the printer ready to
print; so if you do not have enough ink to fill the
nozzles, the printer will not be ready to use until
the ink is replaced.
SC-P8500D Series/SC-T7700D Series User's Guide
Appendix
199
System Requirements
Software for this printer can be used in the following environments. (As of August, 2021)
Supported OS and other elements may change.
For the latest information, see the Epson Web site.
Printer Driver
Windows
Operating system Windows 10/Windows 10 x64
Windows 8.1/Windows 8.1 x64
Windows 8/Windows 8 x64
Windows 7/Windows 7 x64
Windows Vista/Windows Vista x64
Windows XP SP3 or later/Windows XP x64 SP2 or later
Windows Server 2019
Windows Server 2016
Windows Server 2012 R2
Windows Server 2012
Windows Server 2008 R2
Windows Server 2008
Windows Server 2003 R2
Windows Server 2003 SP2 or later
CPU Intel Core2 Duo 3.05 GHz or more
Available memory space 1 GB or more
Hard disk (Available volume to install) 32 GB or more
Display resolution WXGA (1280×800) or better
Connection method with the printer
*
USB, Ethernet, or Wi-Fi
* For details on the connection methods (interface specifications), see the following.
U “Specifications Table” on page 202
Mac
Operating system Mac OS X v10.6.8 or later
CPU Intel Core2 Duo 2 GHz or more
Available memory space 2 GB or more
Hard disk (Available volume to install) 8 GB or more
Display resolution WXGA+ (1280×800) or better
Connection method with the printer
*
USB, Ethernet, or Wi-Fi
* For details on the connection methods (interface specifications), see the following.
U “Specifications Table” on page 202
SC-P8500D Series/SC-T7700D Series User's Guide
Appendix
200
Web Config
Web Config is an application that runs in a web browser on a computer or smart device connected to the same
network as the printer.
U Administrator's Guide
Supported Browsers
Microsoft Edge, Internet Explorer 8 or later, Firefox
*1
, Chrome
*1
, Safari
*1
*1 Use the latest version.
See the following for details on the network interfaces.
U “Specifications Table” on page 202
SC-P8500D Series/SC-T7700D Series User's Guide
Appendix
201
Specifications Table
Printer Specifications
Printing method On-demand inkjet method
Nozzle configura-
tion
1600 nozzles x 6 colors
SC-P8500D Series: Photo Black,
Matte Black, Yellow, Magenta,
Cyan, Gray
SC-T7700D Series: Photo Black,
Matte Black, Yellow, Magenta,
Cyan, Red
Resolution (maxi-
mum)
2400 × 1200 dpi
Control code ESC/P raster (undisclosed
command), HP-GL/2, HP RTL,
Adobe PostScript 3, Adobe PDF
1.7
Paper feed method Friction feed
Built-in memory 4 GB
Rated voltage AC100-240 V
Rated frequency 50/60 Hz
Rated current 3.4-1.6A
Power consumption
Operating 70 W
Ready mode 32 W
Sleep mode 2.0 W
Power off Approx. 0.3 W
Temperature
Operating 10 to 35°C
In storage (Before
unpacking)
-20 to 60 °C (Within 120 hours at
60°C, within a month at 40°C)
In storage (After
unpacking)
Ink charged: -10 to 40°C (Within a
month at 40°C)
Ink discharged:
*1
-20 to 25°C
(Within a month at 25°C)
Humidity
Printer Specifications
Operating 20 to 80% (40 to 60% is
recommended, without
condensation)
In storage 5 to 85% (without condensation)
Temperature and humidity range for operating (the
range shown by diagonal lines is recommended)
Dimensions (Width x Depth x Height)
Maximum dimen-
sions
*2
1848 x 829 x 975 mm
Storage 1848 x 499 x 975 mm
Weight
*3
Approx. 153 kg
*1 You can discharge the ink by performing Keeping
Preparation from the Maintenance menu.
U “Maintenance” on page 141
*2 With the paper basket open
*3 Not including the ink cartridges
c
Important:
Use the printer at an altitude of 2000 m or less.
Interface Specifications
USB port for a com-
puter
USB 3.2 Gen 1 (Connector: B Type)
USB Memory Port
SC-P8500D Series/SC-T7700D Series User's Guide
Appendix
202
Interface Specifications
USB Flash Memory Hi-Speed USB (USB Flash Drive
with security settings cannot be
used.)
File system FAT, FAT32, exFAT
File format JPEG, TIFF, some PDFs (only data
created using the scanning
function of Epson inkjet printers),
HP-GL
Ethernet
*1
Standards
IEEE802.3u (100BASE-TX)
IEEE802.3ab (1000BASE-T)
IEEE 802.3az (supports
power-saving models) (The
connected device should comply
with IEEE802.3az standards.)
Wi-Fi
Standards IEEE 802.11b
IEEE 802.11g
IEEE 802.11n (2.4 GHz band,
HT20 only)
IEEE 802.11a/n/ac (5 GHz band)
*2
Frequency Range IEEE802.11b/g/n: 2.4 GHz
IEEE802.11b/g/ac: 5 GHz
Coordination
Modes
Infrastructure
Wi-Fi Direct (Simple AP) (Not
supported for IEEE 802.11b)
Wireless Securities WEP (64bit/128bit)
WPA-PSK (TKIP)
WPA2-PSK (AES)
*3
WPA3-SAE
WPA2-Enterprise (AES) (EAP-TLS/
PEAPTLS/PEAPMSCHAPv2/
EAP-TTLS)
Network Printing
Protocols/Func-
tions
*4
EpsonNet Print (Windows)
Standard TCP/IP (Windows)
WSD Printing (Windows)
Bonjour (Mac)
IPP Printing (Windows)
IPP Printing (Mac)
AirPrint (iOS, Mac)
Security Standards/
Protocols
SSL/TLS (HTTPS Server/Client,
IPPS)
IEEE802.1X
IPsec/IP Filtering
SMTPS (STARTTLS, SSL/TLS)
SNMPv3
SMB3.1.1
*1 U se a category 5e or higher STP (shielded twisted pair) cable.
*2 W52 (CH36 to CH48), W53 (CH52 to CH64): Indoor use only.
*3 Complies with WPA2 standards with support for WPA/
WPA2 Personal.
*4 EpsonNet Print supports IPv4 only. The others support
both IPv4 and IPv6.
Warning:
To prevent radio interference to the licensed
service, this device is intended to be operated
indoors and away from windows to provide
maximum shielding. Equipment (or its transmit
antenna) that is installed outdoors is subject to
licensing
Ink Specifications
Type Dedicated ink cartridges
Ink type Water-based pigment ink
Use by date See the expiration date printed on
the ink cartridge package or on
the cartridge (store at normal
temperature)
Print quality guar-
antee expiry
One year (after installing to the
printer)
Storage temperature
Packed -20 to 40°C (Within four days at
-20°C, within a month at 40°C)
Installed -10 to 40°C (Within four days at
-10°C, within a month at 40°C)
Packed and
Transported
-20 to 60°C (Within four days at
-20°C, within a month at 40°C,
within 72 hours at 60°C)
Cartridge capacity 700 ml, 350 ml, 110 ml (110 ml
may not be available depending
on the specifications.)
240 ml (for initial charging)
c
Important:
We recommend that you remove and shake
the installed ink cartridges once every six
months to ensure good print quality.
The ink freezes if left at below -20 °C for a
long time. If it does freeze, leave it at room
temperature (25°C) for at least four hours.
Do not refill the ink cartridges.
SC-P8500D Series/SC-T7700D Series User's Guide
Appendix
203
For European users
Radio Equipment Information
This product intentionally emit radio wave described
as follows.
(a) frequency band in which the radio equipment
operates; 2.4 to 2.4835 GHz
(b) maximum radio-frequency power transmitted in
thefrequency band in which the radio equipment
operates;20dBm (eirp power)
For users in Zambia
See the following website to check the information for
ZICTA Type Approval.
https://support.epson.net/zicta/
SC-P8500D Series/SC-T7700D Series User's Guide
Appendix
204
Where To Get Help
Technical Support Web
Site
Epson’s Technical Support Web Site provides help
with problems that cannot be solved using the
troubleshooting information in your product
documentation. If you have a Web browser and can
connect to the Internet, access the site at:
https://support.epson.net/
If you need the latest drivers, FAQs, manuals, or other
downloadables, access the site at:
https://www.epson.com
Then, select the support section of your local Epson
Web site.
Contacting Epson
Support
Before Contacting Epson
If your Epson product is not operating properly and
you cannot solve the problem using the
troubleshooting information in your product
documentation, contact Epson support services for
assistance. If Epson support for your area is not listed
below, contact the dealer where you purchased your
product.
Epson support will be able to help you much more
quickly if you give them the following information:
Product serial number
(The serial number label is usually on the back of
the product.)
Product model
Product software version
(Click About, Version Info, or similar button in
the product software.)
Brand and model of your computer
Your computer operating system name and version
Names and versions of the software applications
you normally use with your product
Help for Users in North America
Visit https://www.epson.com/support (U.S.) or https://
www.epson.ca/support (Canada) and search for your
product to download software and utilities, view
manuals, get FAQs and troubleshooting advice, or
contact Epson.
Epson provides technical support and information on
the installation, configuration, and operation of
professional printing products through the Epson
Preferred Limited Warranty Plan. Dial (888)
377-6611, 6 AM to 6 PM, Pacific Time, Monday
through Friday. Days and hours of support are subject
to change without notice. Before you call, make sure
you have your printer serial number and proof of
purchase.
SC-P8500D Series/SC-T7700D Series User's Guide
Where To Get Help
205
Note:
If you experience difficulty with the toll-free line,
call (562) 276-1305.
For help using any other software on your system,
see the documentation for that software for
technical support
Purchase Supplies and Accessories
You can purchase genuine Epson ink, paper, and
accessories from an Epson authorized reseller. To find
the nearest reseller, visit https://
proimaging.epson.com (U.S.) or https://
proimaging.epson.ca (Canada), select your product
series and product, and click the Where to Buy
button. Or call 800-GO-EPSON (800-463-7766) in the
U.S. or 800-807-7766 in Canada.
Help for Users in Latin America
If you need additional help with your Epson product,
contact Epson.
Epson provides these technical support services:
Internet Support
Visit Epson’s support website at https://epson.com.jm/
Support/ (Caribbean), https://www.epson.com.br/
suporte (Brazil), or https://www.latin.epson.com/
soporte (other regions) for solutions to common
problems. You can download drivers and
documentation, get FAQs and troubleshooting advice,
or e-mail Epson with your questions.
Speak to a Support Representative
Before you call Epson for support, please have the
following information ready:
Product name
Product serial number (located on a label on the
product)
Proof of purchase (such as a store receipt) and
date of purchase
Computer configuration
Description of the problem
Then call:
Country Telephone
Argentina (54 11) 5167-0300
0800-288-37766
Bolivia
*
800-100-116
Brazil 0800-007-5000
Chile (56 2) 2484-3400
Colombia Bogota: (57 1) 592-2200
Other cities: 018000-915235
Costa Rica 800-377-6627
Dominican
Republic
*
1-888-760-0068
Ecuador
*
1-800-000-044
El Salvador
*
800-6570
Guatemala
*
1-800-835-0358
Mexico Mexico City: (52 55) 1323-2052
Other cities: 01-800-087-1080
Nicaragua
*
00-1-800-226-0368
Panama
*
00-800-052-1376
Paraguay 009-800-521-0019
Peru Lima: (51 1) 418-0210
Other cities: 0800-10-126
Uruguay 00040-5210067
Venezuela (58 212) 240-1111
* Contact your local phone company to call this toll-free
number from a mobile phone.
If your country does not appear in the list, contact the
sales office in the nearest country. Toll or long
distance charges may apply.
SC-P8500D Series/SC-T7700D Series User's Guide
Where To Get Help
206
Purchase Supplies and Accessories
You can purchase genuine Epson ink, paper, and
accessories from an Epson authorized reseller. To find
the nearest reseller, visit https://www.epson.com.jm
(Caribbean), https://www.epson.com.br (Brazil), or
https://www.latin.epson.com (other regions) or call
your nearest Epson sales office.
Help for Users in Europe
Check your Pan-European Warranty Document for
information on how to contact Epson support.
Help for Users in Taiwan
Contacts for information, support, and services are:
World Wide Web
(https://www.epson.com.tw)
Information on product specifications, drivers for
download, and products enquiry are available.
Epson HelpDesk
(Phone: +0800212873)
Our HelpDesk team can help you with the following
over the phone:
Sales enquiries and product information
Product usage questions or problems
Enquiries on repair service and warranty
Repair service center:
Telephone
number
Fax
number
Address
02-23416969 02-23417070 No.20, Beiping E. Rd.,
Zhongzheng Dist.,
Taipei City 100, Taiwan
02-27491234 02-27495955 1F., No.16, Sec. 5,
Nanjing E. Rd.,
Songshan Dist., Taipei
City 105, Taiwan
Telephone
number
Fax
number
Address
02-32340688 02-32340699 No.1, Ln. 359, Sec. 2,
Zhongshan Rd.,
Zhonghe City, Taipei
County 235, Taiwan
039-605007 039-600969 No.342-1, Guangrong
Rd., Luodong
Township, Yilan
County 265, Taiwan
038-312966 038-312977 No.87, Guolian 2nd Rd.,
Hualien City, Hualien
County 970, Taiwan
03-4393119 03-4396589 5F., No.2, Nandong Rd.,
Pingzhen City,
Taoyuan County
32455, Taiwan (R.O.C.)
03-5325077 03-5320092 1F., No.9, Ln. 379, Sec.
1, Jingguo Rd., North
Dist., Hsinchu City 300,
Taiwan
04-23011502 04-23011503 3F., No.30, Dahe Rd.,
West Dist., Taichung
City 40341, Taiwan
(R.O.C.)
04-23805000 04-23806000 No.530, Sec. 4, Henan
Rd., Nantun Dist.,
Taichung City 408,
Taiwan
05-2784222 05-2784555 No.463, Zhongxiao Rd.,
East Dist., Chiayi City
600, Taiwan
06-2221666 06-2112555 No.141, Gongyuan N.
Rd., North Dist., Tainan
City 704, Taiwan
07-5520918 07-5540926 1F., No.337, Minghua
Rd., Gushan Dist.,
Kaohsiung City 804,
Taiwan
07-3222445 07-3218085 No.51, Shandong St.,
Sanmin Dist.,
Kaohsiung City 807,
Taiwan
08-7344771 08-7344802 1F., No.113, Shengli
Rd., Pingtung City,
Pingtung County 900,
Taiwan
SC-P8500D Series/SC-T7700D Series User's Guide
Where To Get Help
207
Help for Users in Australia/New
Zealand
Epson Australia/New Zealand wishes to provide you
with a high level of customer service. In addition to
your product documentation, we provide the
following sources for obtaining information:
Your Dealer
Don’t forget that your dealer can often help identify
and resolve problems. The dealer should always be the
first call for advise on problems; they can often solve
problems quickly and easily as well as give advise on
the next step to take.
Internet URL
Australia
https://www.epson.com.au
New Zealand
https://www.epson.co.nz
Access the Epson Australia/New Zealand World Wide
Web pages.
The site provides a download area for drivers, Epson
contact points, new product information and
technical support (e-mail).
Epson Helpdesk
Epson Helpdesk is provided as a final backup to make
sure our clients have access to advice. Operators on
the Helpdesk can aid you in installing, configuring
and operating your Epson product. Our Pre-sales
Helpdesk staff can provide literature on new Epson
products and advise where the nearest dealer or
service agent is located. Many types of queries are
answered here.
The Helpdesk numbers are:
Australia Phone: 1300 361 054
Fax: (02) 8899 3789
New Zealand Phone: 0800 237 766
We encourage you to have all the relevant information
on hand when you ring. The more information you
prepare, the faster we can help solve the problem. This
information includes your Epson product
documentation, type of computer, operating system,
application programs, and any information you feel is
required.
Help for Users in Singapore
Sources of information, support, and services available
from Epson Singapore are:
World Wide Web
(https://www.epson.com.sg)
Information on product specifications, drivers for
download, Frequently Asked Questions (FAQ), Sales
Enquiries, and Technical Support via e-mail are
available.
Epson HelpDesk
(Toll Free: 800-120-5564)
Our HelpDesk team can help you with the following
over the phone:
Sales enquiries and product information
Product usage questions or problems
Enquiries on repair service and warranty
Help for Users in Thailand
Contacts for information, support, and services are:
World Wide Web
(https://www.epson.co.th)
Information on product specifications, drivers for
download, Frequently Asked Questions (FAQ), and
e-mail are available.
Epson Hotline
(Phone: (66)2685-9899)
Our Hotline team can help you with the following
over the phone:
SC-P8500D Series/SC-T7700D Series User's Guide
Where To Get Help
208
Sales enquiries and product information
Product usage questions or problems
Enquiries on repair service and warranty
Help for Users in Vietnam
Contacts for information, support, and services are:
Epson Hotline (Phone): +84 28 3925 5545
Service Center: 68 Nam Ky Khoi Nghia
Street, Nguyen Thai Binh
Ward, District 1, Ho Chi
Minh City
Vietnam
Help for Users in Indonesia
Contacts for information, support, and services are:
World Wide Web
(https://www.epson.co.id)
Information on product specifications, drivers for
download
Frequently Asked Questions (FAQ), Sales
Enquiries, questions through e-mail
Epson Hotline
Sales enquiries and product information
Technical support
Phone (62) 21-572 4350
Fax (62) 21-572 4357
Epson Service Center
Jakarta Mangga Dua Mall 3rd floor No 3A/B
Jl. Arteri Mangga Dua,
Jakarta
Phone/Fax: (62) 21-62301104
Bandung Lippo Center 8th floor
Jl. Gatot Subroto No.2
Bandung
Phone/Fax: (62) 22-7303766
Surabaya Hitech Mall lt IIB No. 12
Jl. Kusuma Bangsa 116 – 118
Surabaya
Phone: (62) 31-5355035
Fax: (62)31-5477837
Yogyakarta Hotel Natour Garuda
Jl. Malioboro No. 60
Yogyakarta
Phone: (62) 274-565478
Medan Wisma HSBC 4th floor
Jl. Diponegoro No. 11
Medan
Phone/Fax: (62) 61-4516173
Makassar MTC Karebosi Lt. Ill Kav. P7-8
JI. Ahmad Yani No.49
Makassar
Phone: (62)411-350147/411-350148
Help for Users in Hong Kong
To obtain technical support as well as other after-sales
services, users are welcome to contact Epson Hong
Kong Limited.
Internet Home Page
Epson Hong Kong has established a local home page
in both Chinese and English on the Internet to
provide users with the following information:
Product information
Answers to Frequently Asked Questions (FAQs)
Latest versions of Epson product drivers
Users can access our World Wide Web home page at:
https://www.epson.com.hk
SC-P8500D Series/SC-T7700D Series User's Guide
Where To Get Help
209
Technical Support Hotline
You can also contact our technical staff at the
following telephone and fax numbers:
Phone: (852) 2827-8911
Fax: (852) 2827-4383
Help for Users in Malaysia
Contacts for information, support, and services are:
World Wide Web
(https://www.epson.com.my)
Information on product specifications, drivers for
download
Frequently Asked Questions (FAQ), Sales
Enquiries, questions through e-mail
Epson Trading (M) Sdn. Bhd.
Head Office.
Phone: 603-56288288
Fax: 603-56288388/399
Epson Helpdesk
Sales enquiries and product information (Infoline)
Phone: 603-56288222
Enquiries on repair services & warranty, product
usage and technical support (Techline)
Phone: 603-56288333
Help for Users in India
Contacts for information, support, and services are:
World Wide Web
(https://www.epson.co.in)
Information on product specifications, drivers for
download, and products enquiry are available.
Helpline
For Service, Product info or to order Consumerable -
18004250011 (9AM - 6PM) - This is a Toll-free number.
For Service (CDMA & Mobile Users) - 3900 1600
(9AM - 6PM) Prefix local STD code
Help for Users in the Philippines
To obtain technical support as well as other after sales
services, users are welcome to contact the Epson
Philippines Corporation at the telephone and fax
numbers and e-mail address below:
Trunk Line: (63-2) 706 2609
Fax: (63-2) 706 2665
Helpdesk
Direct Line:
(63-2) 706 2625
E-mail:
epchelpdesk@epc.epson.com.ph
World Wide Web
(https://www.epson.com.ph)
Information on product specifications, drivers for
download, Frequently Asked Questions (FAQ), and
E-mail Inquiries are available.
Toll-Free No. 1800-1069-EPSON(37766)
Our Hotline team can help you with the following
over the phone:
Sales enquiries and product information
Product usage questions or problems
Enquiries on repair service and warranty
SC-P8500D Series/SC-T7700D Series User's Guide
Where To Get Help
210
207


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Epson SC-T7700D series at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Epson SC-T7700D series in the language / languages: English as an attachment in your email.

The manual is 5.39 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Epson SC-T7700D series

Epson SC-T7700D series Quick start guide - English, German - 17 pages

Epson SC-T7700D series User Manual - German - 225 pages

Epson SC-T7700D series Quick start guide - Dutch - 17 pages

Epson SC-T7700D series User Manual - Dutch - 224 pages

Epson SC-T7700D series Quick start guide - French - 17 pages

Epson SC-T7700D series User Manual - French - 232 pages

Epson SC-T7700D series Quick start guide - Italian, Portuguese, Spanish - 17 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info