675255
32
Zoom out
Zoom in
Previous page
1/47
Next page
Solving Monitoring and Controlling Problems
32
Try these solutions depending on your situation.
gg Related Links
• "Solutions When You Cannot Monitor or Control the Projector" p.32
• "Solutions When Network Alert Emails are not Received" p.32
• "Solutions When You Cannot Broadcast a Message" p.32
Solutions When You Cannot Monitor or Control the
Projector
Try these solutions when you cannot monitor or control the projectors.
• Make sure the projector is turned on and connected to the network
correctly.
• Set the Standby Mode setting to Communication On in the projector's
menu so the network software can monitor the projector in standby mode.
• Make sure the projector you want to monitor or control is registered to
Epson Projector Management.
• Turn off the DHCP settings for your projector. If you turn on the DHCP
settings, the projector's IP address changes automatically and Epson
Projector Management may not be able to search for the registered
projector.
• When you restore settings from the backup file, extract the zip file and copy
the extracted files to the following directory.
C:\ProgramData\SEIKO EPSON CORPORATION\Epson Projector
Management
• If you need to reinstall the software but do not have a backup file, remove
the file stored in the following directory, and then reinstall the software:
C:\ProgramData\SEIKO EPSON CORPORATION\Epson Projector
Management
gg Related Links
• "Environment Setup - General" p.41
• "Monitoring and Controlling the Projectors" p.11
Solutions When Network Alert Emails are not
Received
If you do not receive an email alerting you to problems with a projector over
the network, try the following solutions:
• Make sure the projector is turned on and connected to the network
correctly. (If a critical problem causes a projector to shut down, you may
not receive an email alert.)
• Set the Standby Mode setting to Communication On in the projector's
menu so the network software can monitor the projector in standby mode.
• Make sure your electrical outlet or power source is functioning correctly.
• Select Test Email on the Mail tab of the Environment setup screen. If you
do not receive the test email, check all of the settings on the Mail tab for
accuracy.
gg Related Links
• "Environment Setup - Mail" p.43
Solutions When You Cannot Broadcast a Message
If the message broadcasting feature does not work, try the following solutions:
• Make sure the projector is turned on and connected to the network
correctly.
• Set the Standby Mode setting to Communication On in the projector's
menu so the network software can monitor the projector in standby mode.
• In your firewall settings, open the UDP port to allow Message Broadcasting
to communicate through the required port. See your firewall software
documentation for instructions.
• When you press the [Esc] button on the projector's control panel or remote
control to discontinue message broadcasting, the message broadasting
feature is disabled. To distribute messages again, restart the projector.
32


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Epson Projector Management at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Epson Projector Management in the language / languages: English as an attachment in your email.

The manual is 0,93 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Epson Projector Management

Epson Projector Management User Manual - German - 48 pages

Epson Projector Management User Manual - Dutch - 49 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info