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60 Problem Solving
Where To Get Help
Internet Support
Visit Epson’s support website at epson.com/support and select your product for solutions
to common problems. You can download utilities and documentation, get FAQs and
troubleshooting advice, or e-mail Epson with your questions.
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661 and enter the PIN on the
included Epson PrivateLine Support card. This is the fastest way of speaking to a live
representative, and it’s free. This service is available 6
AM to 6 PM, Pacific Time, Monday
through Friday, for the duration of your warranty period.
You may also speak with a projector support specialist by dialing one of these numbers:
U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday
Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday
Days and hours of support are subject to change without notice. Toll or long distance charges
may apply.
Before you call for support, please have the following information ready:
Product name (Epson PowerLite Home Cinema 720)
Product serial number (located on the bottom of the projector)
Proof of purchase (such as store receipt) and date of purchase
Computer or video configuration
Description of the problem
Purchase Supplies and Accessories
You can purchase screens, carrying cases, or other accessories from an authorized Epson
reseller. To find the nearest reseller, please call 800-GO-EPSON (800-463-7766). Or you can
purchase online at
www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales).
PowerLite Cinema Home 720.book Page 60 Thursday, February 7, 2008 2:10 PM
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