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182 Solving Problems
Speak to a Support Representative
To use the Epson PrivateLine Support service, call (800) 637-7661
and enter the PIN on the included Epson PrivateLine Support card.
This is the fastest way of speaking to a live representative, and it’s free.
This service is available 6
AM to 6 PM, Pacific Time, Monday through
Friday, for the duration of your warranty period.
You may also speak with a projector support specialist by dialing one
of these numbers:
U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday
through Friday.
Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday
through Friday.
Toll or long distance charges may apply.
Before you call for support, please have the following information
ready:
Product name (Epson PowerLite 835p)
Product serial number (located on the bottom of the projector)
Proof of purchase (such as a store receipt) and date of purchase
Computer or video configuration
Description of the problem
You can purchase screens, carrying cases, or other accessories from an
Epson authorized reseller. To find the nearest reseller, call
800-GO-EPSON (800-463-7766). Or you can purchase online at
www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales).
182


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