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Solving Problems 93
Solving Password Problems
You have forgotten the password.
Write down the request code that appears in the Password Protect
Release screen and contact Epson. See “Where To Get Help” on
page 95.
If you turned on the password protect feature before setting the
password and no password was set before, try using the default
password:
0000.
The remote control is not available.
You must have the remote control to enter the password. If necessary,
you can purchase a replacement remote control from Epson. See
page 96 for details about ordering.
Solving Problems with the Remote
Control
The projector doesn’t respond to remote control commands.
Make sure you are within 20 feet of the projector, and within
range of the projector’s front or back sensor (approximately 30° to
the left or right and 15° above or below).
The remote control batteries may not be installed correctly or may
be low on power. Replace the batteries as described on page 50.
Dim the room lights and turn off any fluorescent lights. Make
sure the projector is not in direct sunlight. Strong lighting,
especially fluorescent lights, may affect the projector’s infrared
receivers.
Turn off any nearby equipment that emits infrared energy, such
as a radiant room heater.
93


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