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48 Centro de Atención al Cliente
Centro de Atención al Cliente
Servicios al cliente regionales
Si su producto Epson no funciona correctamente
y no consigue resolver el problema con la documentación
acerca de solución de problemas del producto, póngase
en contacto con el Centro de Atención al Cliente para
obtener asistencia. En su Documento de Garana
Paneuropea encontrará los datos de contacto de la
Atención al cliente de EPSON.
Podrán ayudarle con mayor rapidez si les proporciona
los siguientes datos:
Número de serie del producto
(La etiqueta delmero de serie suele encontrarse
en la parte posterior del producto).
Modelo del producto
Versn del software del producto (haga clic
en Acerca de, Información de la versión o en
un botón similar del software del producto).
Marca y modelo del ordenador.
El nombre y la versn del sistema operativo
de su ordenador.
Los nombres y las versiones de las aplicaciones
que suela usar con el producto.
Nota:
Para obteners informacn sobre cómo ponerse en
contacto con Atención al Cliente, consulte el Manual de
usuario en línea incluido en el CD-ROM del software.
Sitio Web de Soporte técnico
Vaya a http://www.epson.com y seleccione su país.
Accedeal sitio Web de EPSON de su lugar de residencia,
de donde podrá descargarse los últimos controladores,
manuales, las preguntas más frecuentes (FAQ), etc.
El sitio Web de Soporte técnico de Epson ofrece ayuda
para los problemas que no se puedan resolver mediante
la información sobre solución de problemas incluida
en la documentación de su impresora. Si dispone
de un explorador Web y de conexn a Internet,
visite el sitio Web en: http://support.epson.net/
54


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