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Introduction
5
A
B
To speak to a technical support representative, dial
(310) 782-2600
(U.S.), or
(905) 709-2567
(Canada), 6
AM
to 8
PM
, Pacific Time, Monday through Friday and 7
AM
to
4
PM
Saturday and Sunday. Toll or long distance charges
may apply.
Before you call, please have the following information ready:
Product name
Product serial number
Computer configuration
Description of the problem
You can purchase manuals and accessories from EPSON
Accessories at
(800) 873-7766
(U.S. sales only). In Canada,
please call
(800) 807-7766
.
Software Support
If you’ve tried the on-screen help, checked this
User’s Guide
,
and you still have questions, call one of the following
numbers for technical support:
(800) 501-8902
for Image Expert software questions
(for Windows 95 users, make sure you check the
Quick Tour first)
(310) 782-2600
for the EPSON Photo!2 application
and TWAIN driver, the EPSON Photo File Uploader,
and the EPSON Photo!2 Program Uploader
Software Licensing
You can install EPSON Photo!2, the EPSON Photo File
Uploader, and the EPSON Photo!2 Program Uploader on
multiple computer systems. If you want to install Image
Expert on multiple computer systems, please contact Sierra
Imaging at (800) 501-8902 regarding the licensing fee.
Automated telephone services
Service Access
EPSON SoundAdvice For pre-recorded answers to commonly asked
questions about EPSON products 24 hours a day,
seven days a week, call
(800) 442-2110
.
EPSON FaxAdvice
Access EPSON’s technical information library by
calling
(800) 442-2110
. You must provide a return
fax number to use this service.
EPSON Referral Service For the location of your nearest Authorized
EPSON Reseller call
(800) 442-2110
.
SM
Popint.fm5 Page 5 Friday, May 15, 1998 2:33 PM
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