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Maintenance and Troubleshooting
Software, CompactFlash Card, and
JumpShot USB Cable Support
If you’ve tried the on-screen help and checked this
User’s
Guide
but you still have questions, contact the following for
technical support:
For EPSON PhotoPC 650 TWAIN or the Plug-In
driver, contact EPSON as described in the previous
section.
For the Lexar Media USB CompactFlash card and
JumpShot USB cable, contact Lexar Media as described
below:
For the HotShots software, contact PictureWorks as
described in the table below. After registering HotShots,
you have 30 days free technical support via World Wide
Web, e-mail, and phone. After 30 days, web and e-mail
support is available.
NOTE
If you wish to install HotShots and/or the EPSON PhotoPC 650
TWAIN or Plug-In driver on multiple computers, please contact
PictureWorks as described above for licensing requirements.
Service Access
World Wide Web Visit www.lexarmedia.com for answers to
frequently asked questions and for possible updates
to the USB CompactFlash card or Jumpshot USB
cable drivers
E-mail support@lexarmedia.com
Fax (510) 440-3499
Telephone (510) 413-1200
Service Access
World Wide Web Visit www.pictureworks.com for answers to
frequently asked questions
E-mail techsupport@pictureworks.com
Telephone To speak with a technical support representative (in
English), dial (925) 855-2009
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