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Solving Problems
Scanner Problems
The Status Light Is Flashing
Check the following if the status light is ashing rapidly.
Make sure the USB cable is securely connected to the scanner and the computer.
Make sure EPSON Scan is installed correctly.
If the light continues to ash rapidly, a fatal error may have occurred. Contact your dealer for assistance.
Related Information
& “Buttons and Lights” on page 12
&
“Checking and Installing Your Applications” on page 63
&
“Where to Get Help” on page 77
The Scanner Does Not Turn On
Make sure the USB cable is securely connected to the scanner and the computer.
Connect the scanner directly to the computers USB port. e scanner may not work properly when connected
to the computer through one or more USB hubs.
Use the USB cable that came with the scanner.
Wait a second aer connecting the USB cable. It may take a few seconds until the scanner turns on.
If you are using Mac OS X and connecting any other scanners including all-in-one printers, start EPSON Scan
on your computer to turn on the scanner.
User's Guide
Solving Problems
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