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Software Problems
A dial-up connection dialog box appears when printing with
EpsonNet Print
Is the Internet connection set to dial-up connection?
Printing ends normally after you close this dialog box, but the message appears every time you print after starting
Windows. Connect to the Internet using a LAN or start a dial-up network manually.
Unblocking Epson software
Did you click the Keep Blocking button on the Firewall screen?
If you clicked the Keep Blocking button on the Windows Security Alert window during or after installation of the
Epson software, follow the steps below to unblock Epson software.
A
For Windows 8: Select Desktop > Settings charm > Control Panel, and then select System and Security.
For Windows 7: Click Start > Control Panel, and then click System and Security.
For Windows Vista: Click Start > Control Panel, and then click Security.
For Windows XP: Click start > Control Panel, and then click Security Center.
B
For Windows 8: Select Allow an app through Windows Firewall.
For Windows 7: Click Allow a program through Windows Firewall.
For Windows Vista: Click Allow a program through Windows Firewall.
For Windows XP: Click Windows Firewall.
C
For Windows 8: Select Change settings, and then select Allow another app.
For Windows 7: Click Allow another program.
For Windows Vista: Click the Exceptions tab, and then click Add Program.
For Windows XP: Click the Exceptions tab, and then click Add Program.
Note for Windows Vista users:
Click Change settings if you cannot find the Exceptions tab.
D
Select Epson software from the list, and then select Add (for 8/7) or OK (for Vista/XP).
E
Confirm that the Epson software check box is selected in Allow apps and features (for 8), Allowed programs
and features (for 7), Programs or port (for Vista), or Programs and Services (for XP), and then select OK.
Network Guide
Troubleshooting
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