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56 Resolução de Problemas
Pode também utilizar a função de auto-teste para determinar se
o problema reside na impressora ou no computador. Consulte
Imprimir um Auto-Teste na página 77 para mais informações
sobre como imprimir um auto-teste. Os utilizadores mais
experientes poderão pretender utilizar o modo hexadecimal da
impressora para detectar erros de comunicação. Para obter mais
informações sobre o modo hexadecimal, consulte a secção
Imprimir no Modo Hexadecimal na página 79.
Para resolver encravamentos de papel, consulte Resolver
Encravamentos de Papel na página 75.
Problemas com a fonte de energia
Os indicadores luminosos do painel de controlo acendem por
breves instantes e, em seguida, apagam e permanecem apagados.
Causa O que fazer
A voltagem da impressora não
corresponde à voltagem da
tomada eléctrica.
Verifique as voltagens da impressora
e da tomada. Se as voltagens não
corresponderem, desligue
imediatamente a impressora e
contacte o Serviço de Assistência a
Clientes EPSON.
w
Atenção:
Não volte a ligar o cabo de corrente
a uma tomada eléctrica que não
possua a mesma voltagem da
impressora.
A impressora não funciona e os indicadores luminosos do painel
de controlo estão apagados.
Causa O que fazer
A impressora está desligada. Ligue a impressora. O indicador
luminoso Power acende.
62


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