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With the color upgrade kit installed, the printer does not
operate properly
The lights on the control panel do not go on.
Cause What to do
The motor in the color upgrade
kit may not be installed
properly.
Follow the instructions under “Color
upgrade kit”.
The desired color or certain characters are not printed.
Cause What to do
Your application software
may not be properly set up for
color printing.
Use the program’s setup (or install)
procedure to check the printer setting
and adjust as needed. If your application
software is capable of sending control
codes, select the color using the ESC r
command. (See “Command Lists”)
The ribbon cartridge may not
be installed properly.
Confirm that the ribbon cartridge is
installed correctly. See “Color upgrade
kit”.
104


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