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In most cases, you do not need to uninstall your product software before re-installing it. However,
you can download the Uninstall Center utility from the Epson support website to uninstall your
product software as described here.
Note:
If you find that re-installing your product software does not solve a problem, contact Epson.
1. To download the Uninstall Center utility, visit the Epson download site at
global.latin.epson.com/Soporte.
2. Follow the instructions on the screen to install the Uninstall Center.
3. Quit all applications currently running on your Mac.
4. Double-click the Uninstall Center icon.
5. Select the checkbox for each software program you want to uninstall.
6. Click Uninstall.
7. Follow the on-screen instructions to uninstall the software.
8. To reinstall your product software, see the Start Here sheet for instructions.
Note:
If you uninstall the printer driver and your product name remains in the Print & Fax or Print &
Scan window, select your product name and click the (remove) icon to remove it.
Get More Help
If you need additional help with your printer or its software, contact Epson.
Epson provides these technical support services:
Internet Support
Visit Epson’s support website for your L800 printer for solutions to common problems. You can
download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with
your questions (site available in Spanish and Portuguese only).
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
Product name (L800)
Product serial number (located on the back of the product)
Proof of purchase (such as a store receipt) and date of purchase
Computer configuration
Description of the problem
Country Telephone Number
Argentina (54 11) 5167-0300
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