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Turn o the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the
devices in the following order; access point, computer or smart device, and then printer. Move the printer and
computer or smart device closer to the access point to help with radio wave communication, and then try to
make network settings again.
In Windows, click Print Queue on the printer driver's Maintenance tab, and then check the following.
Check if there are any paused print jobs. Cancel printing if necessary.
Make sure the printer is not oine or pending. If the printer is oine or pending, clear the oine or
pending setting from the Printer menu.
Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark
on the menu item).
If the printer is not selected as the default printer, set it as the default printer.
Check if the selected port is correct in Printer Properties > Port
Select Setup > Network Settings > Connection Check, and then print the network connection report. If the
report shows that the network connection failed, check the network connection report and then follow the
printed solutions.
Try accessing any website from your computer to make sure that your computer's network settings are correct.
If you cannot access any website, there is a problem on the computer. See the manual provided with your
computer for more details.
Related Information
& “Checking the SSID Connected to the Printer” on page 115
& “Checking the SSID for the Computer” on page 115
& Messages and Solutions on the Network Connection Report” on page 26
& “Cannot Connect from Devices Even ough Network Settings are No Problem” on page 113
Suddenly the Printer Cannot Print Using a USB
Connection
Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and
then select Remove Device. Next, connect the USB cable to the computer and try a test print. If printing is
possible, the setup is complete.
Re-set the USB connection following the steps in [Changing a Connection Method to a Computer] in this
manual.
Related Information
& “Changing the Connection Method to a Computer” on page 29
Cannot Print from an iPhone or iPad
Connect the iPhone or iPad to the same network (SSID) as the printer.
Enable the AirPrint setting on Web Cong.
User's Guide
Solving Problems
116
116


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