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If you are importing an image file into your application
software, make sure the file format is one your software can
read. Also check that the image settings in your application
are appropriate for the type of image you want to scan. (See
your software manual.)
A line of dots is always missing in the scanned image.
If this happens in your printed image only, your printer or its
print head is probably malfunctioning. (See your printer
manual.)
If this happens on both your screen and printout, the scanners
sensor may be malfunctioning. Consult your dealer.
When halftoning is used, textured patterns of dots appear on
particular areas of an image.
This is normal. See the explanation of moiré patterns in the
Color Guide
.
Colors on your monitor are different from those in the original
image.
Check the image settings in your scanner software, especially
data format (bits/pixel/color), gamma correction, and color
correction. Try a different combination of these settings.
Check the color matching and color management capabilities
of your computer, display adapter, and software. Some
computers can change the color palette to adjust the colors on
your screen. (See your software and computer manuals.)
Exact matching of colors is very difficult. The reason for
this is explained in your
Color Guide
. Check your software and
monitor manuals for information on color matching and
calibration.
R
GT-5500 Rev.C
A5 size Chapter 3
July-18-96 Pass 0, DR
Maintenance and Troubleshooting
3-9
41


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