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4
Maintenance and Troubleshooting
4-5
R4C345
Rev. C
A5 size CHAP4.FM
10/7/99 Pass 0
R
Proof Sign-off:
<tantoname> SEI K.Ito M.Fujimori
<leadername> M.Fujimori
<editorname> SEI G.Hildebrand
Troubleshooting
This section deals with three types of problems:
Error indicators . . . . . . . . . . . . . . . . . . . . . . page 4-5
Operating problems . . . . . . . . . . . . . . . . . . page 4-6
Quality problems . . . . . . . . . . . . . . . . . . . . page 4-9
See the table in "Error indicator" first. If this does not help you
solve your problem, refer to the section for the type of problem
you have, then look for the problem description.
The online Color Guide also provides various tips and other
information helpful for troubleshooting.
Error indicators
When an error occurs, the scanner stops operating and the
ERROR
and
READY
lights indicate the error type as described below.
Command errors
The scanner has received incorrect commands from your
scanning software.
When this error occurs, try to rescan the document. The scanner
returns to normal when it receives the correct commands.
Normally you do not need to reset the scanner when this type of
error occurs.
ERROR Light READY Light Error Type
On On Command error
Flashing Off Interface error
Flashing Flashing Fatal error
Off Off Option error
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