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Clean the paper path.
Clean the scanner glass.
Clean the ADF.
Do not press too hard on the original or the document cover when you are placing the originals on the scanner
glass. Uneven colors, smears, or dots may appear when the original or the document cover is pressed too hard.
If a moiré (cross-hatch) pattern appears, change the reduce and enlarge setting or place the original at a slightly
dierent angle.
When the paper is smeared, lower the copy density setting.
Related Information
& “Cleaning the Paper Path” on page 138
& “Cleaning the Scanner Glass” on page 138
& “Cleaning the ADF” on page 139
& Menu Options for Copy Mode” on page 86
& Print Quality is Poor” on page 177
An Image of the Reverse Side of the Original Appears in the Copied
Image
For a thin original, place the original on the scanner glass and then place a piece of black paper over it.
Lower the copy density setting on the control panel.
Related Information
&
“Menu Options for Copy Mode” on page 86
The Position, Size, or Margins of the Printout Are Incorrect
Load paper in the correct direction, and slide the edge guides against the edges of the paper.
When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a
symbol on the frame of the scanner glass. If the edges of the copy are cropped o, move the original slightly
away from the corner.
When placing the originals on the scanner glass, clean the scanner glass and the document cover. If there is dust
or stains on the glass, the copy area may extend to include the dust or stains, resulting in the wrong copying
position or small images.
Select the appropriate paper size setting.
Adjust the margin setting in the application so that it falls within the printable area.
Related Information
& “Loading Paper in the Paper Cassette 1” on page 25
& “Loading Paper in the Paper Cassette 2” on page 29
& “Loading Paper in the Rear Paper Feed Slot” on page 33
& “Cleaning the Scanner Glass” on page 138
& “Printable Area” on page 194
User's Guide
Solving Problems
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