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& “Cleaning the Scanner Glass” on page 139
Received Fax Quality Is Poor
Enable the ECM setting on the control panel.
Contact the sender and ask them to send at a higher quality mode.
Reprint the received fax.
Related Information
& “Fax Settings (Fax-capable printers only)” on page 35
& Reprinting Received Faxes” on page 122
Received Faxes Are Not Printed
If an error has occurred on the printer, such as a paper jam, the printer cannot print received faxes. Check the
printer.
If the printer has been set to save received faxes in the inbox, the received faxes are not automatically printed.
Check the Fax Output setting.
Related Information
& “Checking the Printer Status” on page 158
& “Removing Jammed Paper” on page 159
& “Saving Received Faxes” on page 120
Other Faxing Problems
Cannot Make Calls on the Connected Telephone
Connect the telephone to the EXT. port on the printer, and pick up the receiver. If you cannot hear a dial tone
through the receiver, connect the phone cable correctly.
Related Information
& Connecting Your Phone Device to the Printer” on page 110
Answering Machine Cannot Answer Voice Calls
On the control panel, set the printer's Rings to Answer setting to a number higher than the number of rings for
your answering machine.
Related Information
& Setting Rings to Answer” on page 113
User's Guide
Solving Problems
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