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Load one sheet of paper at a time when loading multiple sheets of paper.
When several sheets of paper are fed at a time during manual 2-sided printing, remove any paper which is
loaded in the paper source before you reload the paper.
Load and eject paper without printing to clean the paper path.
Make sure the paper size and paper type settings are correct.
Related Information
& Environmental Specications” on page 149
& “Paper Handling Precautions” on page 31
& “Available Paper and Capacities” on page 32
& “Loading Paper in the Paper Cassette 1” on page 34
& “Loading Paper in the Paper Cassette 2” on page 37
& “Cleaning the Paper Path” on page 109
CD/DVD Tray is Ejected
Make sure the disc is properly set on the tray and reinsert the tray correctly.
Do not insert the CD/DVD tray until you are instructed to do so. Otherwise, an error occurs and the tray is
ejected
Related Information
& “Loading a CD/DVD” on page 48
Power and Control Panel Problems
Power Does Not Turn On
Hold down the
P
button for a little longer.
Make sure the power cord is securely plugged in.
Lights Came On and then Went Out
e printer's voltage may not match the outlet rating. Turn o the printer and unplug it immediately. en check
the label on the printer.
!
Caution:
If the voltage does not match, DO NOT PLUG YOUR PRINTER BACK IN. Contact your dealer.
Power Does Not Turn O
Hold down the
P
button for a little longer. If you still cannot turn o the printer, unplug the power cord. To
prevent the print head from drying out, turn the printer back on and turn it o by pressing the
P
button.
User's Guide
Solving Problems
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  • printer does not recognize printer cartridge, after changing to a new cartridge it still will not recognize and keeps asking to reinstall which I have done several times, and still continues with same message's going round in circles
    Have rebooted several times as well
    can you help ?
    Submitted on 30-10-2023 at 12:34

    Reply Report abuse


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