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Installing Applications.....................198
Updating Applications and Firmware..........199
Updating the Printer's Firmware using the
Control Panel..........................199
Uninstalling Applications...................200
Uninstalling Applications - Windows.........200
Uninstalling Applications - Mac OS..........201
Solving Problems
Checking the Printer Status..................202
Checking Messages on the LCD Screen. . . . . . . 202
Checking the Printer Status - Windows.......204
Checking the Printer Status - Mac OS........205
Removing Jammed Paper...................205
Removing Jammed Paper from Inside the
Printer...............................205
Removing Jammed Paper from Rear Cover. . . . 207
Removing Jammed Paper from the Paper
Cassette..............................208
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 209
Paper Jams............................210
Paper Feeds at a Slant....................210
Several Sheets of Paper are Fed at a Time. . . . . . 210
CD/DVD Tray is Ejected..................210
Power and Control Panel Problems............210
Power Does Not Turn On.................210
Power Does Not Turn
O
.................211
Power Turns
O
Automatically.............211
LCD Screen Gets Dark...................211
e Auto Power On Features does not Work. . . 211
Cannot Print from a Computer...............211
Checking the Connection (USB)............211
Checking the Connection (Network).........212
Checking the Soware and Data. . . . . . . . . . . . 213
Checking the Printer Status from the
Computer (Windows)....................215
Checking the Printer Status from the
Computer (Mac OS).....................216
When You Cannot Make Network Settings...... 216
Cannot Connect from Devices Even ough
Network Settings are No Problems.......... 216
Checking the SSID Connected to the Printer. . . 218
Checking the SSID for the Computer.........219
Cannot Print from an iPhone or iPad.......... 220
Printout Problems........................220
Printout is Scued or Color is Missing........220
Banding or Unexpected Colors Appear.......220
Colored Banding Appears at Intervals of
Approximately 2.5 cm....................221
Blurry Prints, Vertical Banding, or
Misalignment..........................221
Print Quality is Poor.....................222
Paper Is Smeared or Scued...............223
Paper is Smeared During Automatic 2-Sided
Printing..............................224
Printed Photos are Sticky.................224
Images or Photos are Printed in Unexpected
Colors...............................224
Colors Dier from What You See on the
Display..............................225
Cannot Print Without Margins.............225
Edges of the Image are Cropped During
Borderless Printing......................225
e Position, Size, or Margins of the Printout
Are Incorrect..........................226
Multiple Originals are Copied onto a Single
Sheet................................226
Printing Position of Photo Stickers is Incorrect. 226
e
Printing or Copying Position on a
CD/DVD is Incorrect....................227
Printed Characters Are Incorrect or Garbled. . . 227
e Printed Image Is Inverted..............227
Mosaic-Like Patterns in the Prints...........228
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image...........228
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image......................... 228
An Image of the Reverse Side of the Original
Appears in the Copied Image..............228
e Printout Problem Could Not be Cleared. . . 228
Other Printing Problems................... 229
Printing Is Too Slow.....................229
Printing Slows Down Dramatically During
Continuous Printing.....................230
Cannot Cancel Printing from a Computer
Running Mac OS X v10.6.8................230
Cannot Start Scanning.....................230
Cannot Start Scanning when Using the
Control Panel..........................231
Scanned Image Problems...................231
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass.......231
e Image Quality Is Rough...............231
Oset Appears in the Background of Images. . . 231
Text is Blurred.........................232
Moiré Patterns (Web-Like Shadows) Appear. . . 232
Cannot Scan the Correct Area on the
Scanner Glass..........................233
Cannot Preview inumbnail............. 233
Text is Not Recognized Correctly when
Saving as a Searchable PDF................233
User's Guide
Contents
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