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When using the thumbnail preview for a large original in Home Mode or Professional Mode in EPSON Scan,
the scanning area may not be correct. When previewing in EPSON Scan, create marquees of the area you want
to scan on the Preview tab in the Preview window.
If Auto Photo Orientation in EPSON Scan does not work as intended, see the EPSON Scan help.
Clear Auto Photo Orientation in EPSON Scan.
When scanning with EPSON Scan the available scanning area may be restricted if the resolution setting is too
high. Lower the resolution or adjust the scanning area in the Preview window.
Related Information
& “Placing Originals on the Scanner Glass” on page 32
& “Cleaning the Scanner Glass” on page 87
& “Scan Mode” on page 20
The Scanned Image Problem Could Not be Cleared
If you have tried all of the solutions and could not solve the problem, click Conguration in a mode other than
Full Auto Mode in the EPSON Scan window, and then click Reset All on the Other tab to initialize the EPSON
Scan settings. If initialization does not solve the problem uninstall and re-install EPSON Scan.
Related Information
& “Uninstalling Applications” on page 99
& “Installing Applications” on page 100
Other Scanning Problems
Cannot Scan in Full Auto Mode in EPSON Scan
You cannot scan to PDF/Multi-TIFF format continuously in Full Auto Mode. Scan in a mode other than Full
Auto Mode.
See the EPSON Scan help for other way of solving problems.
Thumbnail Preview Does Not Work Properly
See the EPSON Scan help.
Scanning Is Too Slow
Lower the resolution.
Disable quiet mode.
Control Panel
From the home screen, select Quiet Mode, and then disable it.
EPSON Scan
Click
Conguration
, and then disable Quiet Mode on the Other tab.
User's Guide
Solving Problems
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