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Error Indicators
Error Messages on the Control Panel
This section describes the meaning of messages displayed on the LCD screen.
Error Messages Solutions
Paper jam
& See “Paper Jams” on page 133
Paper out
& See “Loading Paper” on page 24
Photos not recognized. Place the photos correctly on the
scanner glass.
& See “Scanner glass” on page 36
Ink cartridge(s) are low. Print job may not print completely. If you continue printing with low ink status, ink may run out before
the printing is finished. When necessary, replace the ink cartridges
to continue printing.
& “Replacing an ink cartridge” on page 108
If you print photos larger than A4 size, Epson recommends the use
of large-size Epson ink cartridges. These high-capacity cartridges
reduce the probability of having to replace cartridges mid-print.
Note that incomplete prints will need to be restarted.
& “Ink Cartridge Information” on page 99
Printer error. Turn the power off and on again. For details,
see your documentation.
Turn the product off and then back on. Make sure that no paper is
still in the product. If the error message still appears, contact Epson
support.
Communication error. Check if a computer is connected. Make sure the computer is connected correctly. If the error
messages still appears, make sure that scanning software is
installed on your computer and that the software settings are
correct.
A printer’s ink pad is nearing the end of its service life.
Please contact Epson Support.
Press x to resume printing. The message will be displayed until
the ink pad is replaced. Contact Epson support to replace ink pads
before the end of their service life. When the ink pads are
saturated, the printer stops and Epson support is required to
continue printing.
A printer’s ink pad is at the end of its service life. Please
contact Epson Support.
Contact Epson support to replace ink pads.
Memory card or external device not recognized. Make sure memory card or external device has been inserted
correctly.
Combination of the IP address and the subnet mask is
invalid. See your documentation.
Refer the online Network Guide.
Recovery Mode The firmware update has failed. You will need to re-attempt the
firmware update. Ready a USB cable and visit your local Epson
website for further instructions.
User’s Guide
Error Indicators
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