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Maintaining Your Product and
Software
Checking the Print Head Nozzles.............. 77
Using the Nozzle Check utility for Windows
.................................... 77
Using the Nozzle Check utility for Mac OS X
.................................... 77
Using the control panel................... 78
Cleaning the Print Head.................... 79
Using the Head Cleaning utility for Windows
.................................... 79
Using the Head Cleaning utility for Mac OS X
.................................... 79
Using the control panel................... 80
Aligning the Print Head.................... 80
Using the Print Head Alignment utility for
Windows............................. 80
Using the Print Head Alignment utility for
Mac OS X............................. 81
Saving Power............................ 82
For Windows.......................... 82
For Mac OS X.......................... 83
Quieter Printer Operations.................. 83
For Windows.......................... 83
For Mac OS X.......................... 83
Making Network Service Settings.............. 83
Cleaning the Product...................... 84
Cleaning the exterior of the product.......... 84
Cleaning the interior of the product.......... 85
Transporting the Product................... 86
Checking and Installing Your Software......... 88
Checking the software installed on your
computer............................. 88
Installing the software.................... 88
Uninstalling Your Software.................. 89
For Windows.......................... 89
For Mac OS X.......................... 90
Error Indicators
Troubleshooting for Printing
Diagnosing the Problem.................... 94
Checking product status.................. 94
Paper Jams.............................. 97
Removing jammed paper from the rear cover
.................................... 97
Removing jammed paper from inside the
product.............................. 98
Removing jammed paper from the paper
cassette............................... 99
Removing jammed paper from the rear paper
feed slot. . . . . . . . . . . . . ................. 99
Preventing paper jams.................... 99
Reprinting after a paper jam (for Windows
only)................................ 100
Print Quality Help........................ 100
Horizontal banding..................... 102
Vertical banding or misalignment.......... 102
Incorrect or missing colors............... 102
Blurry or smeared print.................. 103
Miscellaneous Printout Problems............. 104
Incorrect or garbled characters............. 104
Incorrect margins...................... 104
Printout has a slight slant................. 104
Inverted image........................ 104
Blank pages print...................... 105
Printed side is smeared or scuffed. . . . . . . . . . 105
Printing is too slow..................... 105
Paper Does Not Feed Correctly.............. 106
Paper does not feed..................... 106
Multiple pages feed..................... 106
Paper is improperly loaded............... 106
Paper is not ejected fully or is wrinkled. . . . . . . 107
The Product Does Not Print................ 107
All lights are off........................ 107
Lights came on and then went out.......... 107
Only the power light is on................ 107
An ink error is indicated after you replace the
cartridge............................. 108
Increasing the Print Speed (For Windows Only)
..................................... 110
Product Information
System Requirements..................... 112
For Windows......................... 112
For Mac OS X......................... 112
Technical Specifications.................... 112
Printer specifications.................... 112
Network interface specification............ 114
Photo data specifications................. 115
Mechanical........................... 115
Electrical............................. 115
Environmental........................ 116
Standards and approvals................. 116
Interface............................. 116
User’s Guide
Contents
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