An Image of the Reverse Side of the Original Appears in the Copied
Image
❏ For a thin original, place the original on the scanner glass and then place a piece of black paper over it.
❏ Lower the copy density setting on the control panel.
The Position, Size, or Margins of the Printout Are Incorrect
❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper.
❏ When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a
symbol on the frame of the scanner glass. If the edges of the copy are cropped o, move the original slightly
away from the corner.
❏ When you place multiple originals on the scanner glass to copy them separately, but they are copied onto a
single sheet, place the originals at least 5mm (0.2 inch) apart. If the problem continues, place one original at a
time.
❏ Clean the scanner glass and the document cover. If there is dust or stains on the glass, the copy area may extend
to include the dust or stains, resulting in the wrong printing position or small images.
❏ Select the appropriate paper size setting on the control panel or in the printer driver.
❏ Adjust the margin setting in the application so that it falls within the printable area.
❏ If you want to print with no margins, make settings for borderless printing.
❏ Control Panel
In the print settings in Print Photos mode, select Borderless as the Borderless setting. If you select a paper
type that does not support borderless printing, you cannot select Borderless. Select a paper type that
supports borderless printing.
❏ Wi n d o w s
Select Borderless on the printer driver's Main tab. If you select a paper type that does not support borderless
printing, you cannot select this check box. Select a paper type that supports borderless printing.
❏ Mac OS X
Select a paper size for borderless printing as the Paper Size setting on the printer driver.
❏ During borderless printing, the image is slightly enlarged and the protruding area is cropped. Adjust the
amount of enlargement.
❏ Wi n d o w s
Click Settings from Borderless on the printer driver's Main tab, and then select the amount of enlargement.
❏ Mac OS X
Select the Print Settings menu on the printer driver and select the amount of enlargement on the Expansion
setting.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 26
& “Placing Originals on the Scanner Glass” on page 29
& “Cleaning the Scanner Glass” on page 82
& “Print Photos Mode” on page 16
& “Printable Area” on page 113
User's Guide
Solving Problems
105
