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Using the button
Note:
Depending on the product, the scanning function may not be available when using the button.
Check if you have assigned a program to the button.
& “Epson Event Manager” on page 72
Make sure Epson Scan and Epson Event Manager are installed correctly.
If you have clicked the Keep Blocking button in the Windows Security Alert window during or after installation of
the Epson Software, unblock Epson Event Manager.
& “How to unblock Epson Event Manager” on page 137
Mac OS X:
Make sure you are logged on as the user who installed the scanning software. Other users must first start Epson
Scanner Monitor in the Applications folder and then press a button to scan.
How to unblock Epson Event Manager
A
Click Start or the start button, and then point to Control Panel.
For Windows 8:
Select Control Panel from Settings.
B
Do one of the following.
Windows 8 and 7:
Select System and Security.
Windows Vista:
Select Security.
Windows XP:
Select Security Center.
C
Do one of the following.
Windows 8, 7 and Windows Vista:
Select Allow a program/an app through Windows Firewall.
Windows XP:
Select Windows Firewall.
D
Do one of the following.
Windows 8 and 7:
Confirm that the check box for EEventManager Application is selected in the Allowed programs/apps
and features list.
User’s Guide
Troubleshooting for Scanning
137
137


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