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Epson Scan 2 (Scanner Driver)...............118
Epson Event Manager......................119
Epson Easy Photo Print.................... 119
E-Web Print (for Windows Only)............. 120
Easy Photo Scan..........................120
EPSON Soware Updater...................121
Uninstalling Applications...................121
Uninstalling Applications - Windows.........121
Uninstalling Applications - Mac OS..........122
Installing Applications.....................123
Updating Applications and Firmware..........123
Updating the Printer's Firmware using the
Control Panel..........................124
Solving Problems
Checking the Printer Status..................125
Checking Error Codes on the LCD Screen. . . . . 125
Checking the Printer Status - Windows.......126
Checking the Printer Status - Mac OS........126
Removing Jammed Paper...................127
Removing Jammed Paper from the Rear
Paper Feed. . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Removing Jammed Paper from the Output Tray 127
Removing Jammed Paper from Inside the
Printer...............................128
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 129
Paper Jams............................129
Paper Feeds at a Slant....................129
Several Sheets of Paper are Fed at a Time. . . . . . 130
Paper Out Error Occurs..................130
Power and Control Panel Problems............130
Power Does Not Turn On.................130
Power Does Not Turn O.................130
LCD Screen Gets Dark...................130
Cannot Print from a Computer...............130
Checking the Connection (USB)............130
Checking the Connection (Network).........131
Checking the Soware and Data. . . . . . . . . . . . 132
Checking the Printer Status from the
Computer (Windows)....................134
Checking the Printer Status from the
Computer (Mac OS).....................134
When You Cannot Make Network Settings...... 135
Cannot Connect from Devices Even
ough
Network Settings are No Problems.......... 135
Checking the SSID Connected to the Printer. . . 137
Checking the SSID for the Computer.........137
Cannot Print from an iPhone or iPad.......... 138
Printing is Paused........................ 138
Printout Problems........................ 138
Printout is Scued or Color is Missing........138
Banding or Unexpected Colors Appear.......139
Colored Banding Appears at Intervals of
Approximately 2.5 cm....................139
Blurry Prints, Vertical Banding, or
Misalignment..........................140
Print Quality is Poor.....................140
Paper Is Smeared or
Scued
...............141
Printed Photos are Sticky.................142
Images or Photos are Printed in Unexpected
Colors...............................142
Colors Dier from What You See on the
Display..............................142
Cannot Print Without Margins.............142
Edges of the Image are Cropped During
Borderless Printing......................143
e Position, Size, or Margins of the Printout
Are Incorrect..........................143
Printed Characters Are Incorrect or Garbled. . . 143
e Printed Image Is Inverted..............144
Mosaic-Like Patterns in the Prints...........144
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image...........144
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image......................... 144
An Image of the Reverse Side of the Original
Appears in the Copied Image..............144
e Printout Problem Could Not be Cleared. . . 145
Other Printing Problems................... 145
Printing Is Too Slow.....................145
Printing Slows Down Dramatically During
Continuous Printing.....................146
Cannot Cancel Printing from a Computer
Running Mac OS X v10.6.8................146
Cannot Start Scanning.....................146
Cannot Start Scanning when Using the
Control Panel..........................147
Scanned Image Problems...................147
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass.......147
e Image Quality Is Rough...............147
Oset
Appears in the Background of Images. . . 147
Text is Blurred.........................148
Moiré Patterns (Web-Like Shadows) Appear. . . 148
Cannot Scan the Correct Area on the
Scanner Glass..........................149
Cannot Preview in
umbnail
............. 149
Text is Not Recognized Correctly when
Saving as a Searchable PDF................149
User's Guide
Contents
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