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Cannot Start Scanning
Connect the USB cable securely to the printer and the computer.
If you are using a USB hub, try to connect the printer directly to the computer.
If you scan at a high resolution over a network, a communication error may occur. Lower the resolution.
Make sure you select the correct printer (scanner) if a scanner list is displayed when you start Epson Scan 2.
Make sure that the correct printer (scanner) is selected on Epson Scan 2.
If you are using any TWAIN-compliant applications, select the printer (scanner) you are using.
In Windows, make sure the printer (scanner) is displayed in Scanner and Camera.
e
printer (scanner) should
be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then
re-install Epson Scan 2. See the following to access Scanner and Camera.
Wi nd ow s 1 0
Right-click the start button or press and hold it, select Control Panel, enter "Scanner and Camera" in the
search charm, click View scanners and cameras, and then check if the printer is displayed.
Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel, enter "Scanner and Camera" in the search charm, click Show
Scanner and Camera, and then check if the printer is displayed.
Wi nd ow s 7
Click the start button and select Control Panel, enter "Scanner and Camera" in the search charm, click Vi e w
scanners and cameras, and then check if the printer is displayed.
Wi nd ow s Vi st a
Click the start button, select Control Panel > Hardware and Sound > Scanners and Cameras, and then
check if the printer is displayed.
Wi nd ow s X P
Click the start button, select Control Panel > Printers and Other Hardware > Scanner and Cameras, and
then check if the printer is displayed.
If you cannot scan using any TWAIN-compliant applications, uninstall and then reinstall the TWAIN-
compliant application.
Related Information
& “Uninstalling Applications” on page 115
& “Installing Applications” on page 116
Cannot Start Scanning when Using the Control Panel
Make sure Epson Scan 2 and Epson Event Manager are installed correctly.
Check the scanning setting assigned in Epson Event Manager.
Related Information
& “Epson Scan 2 (Scanner Driver)” on page 112
& Epson Event Manager” on page 112
User's Guide
Solving Problems
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  • if i download pdf magic will i be able to print jpeg as well Submitted on 24-2-2023 at 18:17

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  • paper feed will not work no jamed paper 000043 E-01 Submitted on 8-9-2021 at 20:00

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  • paper feed not working E -1 000043 no jamed paper Submitted on 8-9-2021 at 19:54

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  • the printer unable to produce any printed copies-: the sheets will come as blanks





    Submitted on 4-1-2021 at 20:34

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  • What is the maximum gsm of card that can be printed on a XP 345 Submitted on 17-2-2020 at 09:40

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  • i have a printer error 000041 what do i need to do to correct this i am using windows 10 connected by ethernet cable to computer Submitted on 28-1-2019 at 20:12

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  • No black printing after changing cartridge. Tried all cleaning sequences with only minimal success. Submitted on 2-8-2018 at 18:09

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  • I was using the copy facility to copy a piece of paper but now I want to print from my laptop I dont know how to get out of copy mode. Submitted on 20-1-2018 at 18:37

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  • How do I set it to print from my laptop there is nothing in the instruction screen on the printer to tell you when it's set for printing documents from your computer

    Submitted on 1-12-2017 at 00:14

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  • How do you open the scanner application when the only options are for a cable connection but the model uses wifi? Submitted on 8-11-2017 at 17:37

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  • how can I use the scanner facility on a epson XP-345 printer Submitted on 20-10-2017 at 19:39

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    • A lead is required from rear of printer to USB socket on computer. Answered on 5-11-2017 at 12:43

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  • how do i view photographs? How do i print photographs Submitted on 25-7-2017 at 18:23

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  • WHEN PRINTING ON PAPER THE MACHINE ACCEPTS THE JOB BUT WHEN INSERTING CARD ,THE CARD RUNS THROUGH .
    WHAT IS THE MAXIMUM WEIGHT OF CARD THE MACHINE WILL ACCEPT ? Submitted on 1-6-2017 at 12:43

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  • I cannot copy with the plain paper setting because the printer keeps defaulting to premium glossy photo paper overtime I try to copy a simple black and white document. How do I get the printer to stay on plain paper? Submitted on 21-5-2017 at 13:01

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  • have fitted epson XP-345 black cart'ge and it will not recognise. have tried repeat several times

    ' Submitted on 2-5-2017 at 10:11

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  • Hi!
    How can I use Scaner function i XP-345 to email a document ? Submitted on 1-2-2017 at 14:22

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Others manual(s) of Epson EXPRESSION HOME XP-345

Epson EXPRESSION HOME XP-345 Quick start guide - English - 4 pages

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