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Epson EXPRESSION HOME XP-342 Manual

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User's Guide
NPD5449-00 EN
Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein.
e
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
© 2016 Seiko Epson Corporation. All rights reserved.
e
contents of this manual and the
specications
of this product are subject to change without notice.
User's Guide
Copyright
2
Trademarks
❏ EPSON
®
is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
trademark of Seiko Epson Corporation.
❏ PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation.
Copyright © 2001 Seiko Epson Corporation. All rights reserved.
❏ Epson Scan 2 soware is based in part on the work of the Independent JPEG Group.
❏
libti
Copyright © 1988-1997 Sam
Leer
Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this soware and its documentation for any purpose is
hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in
all copies of the soware and related documentation, and (ii) the names of Sam Leer and Silicon Graphics
may not be used in any advertising or publicity relating to the soware without the specic, prior written
permission of Sam Leer and Silicon Graphics.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED
OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN
CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
❏ SDXC Logo is a trademark of SD-3C, LLC.
❏ Microso
®
, Windows
®
, and Windows Vista
®
are registered trademarks of Microso Corporation.
❏ Apple, Macintosh, Mac OS, OS X, Bonjour, Safari, iPad, iPhone, iPod touch, and iTunes are trademarks of Apple
Inc., registered in the U.S. and other countries. AirPrint and the AirPrint logo are trademarks of Apple Inc.
❏ Google Cloud Print™, Chrome™, Chrome OS™, and Android™ are trademarks of Google Inc.
❏ Adobe and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the
United States and/or other countries.
❏ Intel
®
is a registered trademark of Intel Corporation.
❏ General Notice: Other product names used herein are for identication purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
User's Guide
Trademarks
3
Contents
Copyright
Trademarks
About This Manual
Introduction of Manuals..................... 8
Marks and Symbols.........................8
Descriptions Used in this Manual...............9
Operating System References..................9
Important Instructions
Safety Instructions.........................10
Printer Advisories and Warnings.............. 11
Advisories and Warnings for Setting Up/
Using the Printer........................11
Advisories and Warnings for Using the
Printer with a Wireless Connection...........12
Advisories and Warnings for Using Memory
Cards................................ 12
Advisories and Warnings for Using the LCD
Screen................................12
Protecting Your Personal Information...........12
Printer Basics
Part Names and Functions...................13
Control Panel............................ 15
Buttons...............................15
Guide to the LCD Screen..................15
Network Settings
Network Connection Types.................. 19
Wi-Fi Connection....................... 19
Wi-Fi Direct (Simple AP) Connection.........19
Connecting to a Computer...................20
Connecting to a Smart Device................ 22
Making Wi-Fi Settings from the Control Panel. . . . .22
Making Wi-Fi Settings Manually.............22
Making Wi-Fi Settings by Push Button Setup. . . . 23
Making Wi-Fi Settings by PIN Code Setup
(WPS)................................24
Making Wi-Fi Direct (Simple AP)
Connection Settings......................25
Checking the Network Connection Status........25
Checking the Network Status Using Network
Icon................................. 25
Printing a Network Connection Report........26
Printing a Network Status Sheet.............29
Replacing or Adding New Access Points.........30
Changing the Connection Method to a Computer. . 30
Disabling Wi-Fi from the Control Panel..........32
Disconnecting Wi-Fi Direct (Simple AP)
connection from the Control Panel.............32
Restoring the Network Settings from the
Control Panel............................ 32
Loading Paper
Paper Handling Precautions..................33
Available Paper and Capacities................34
List of Paper Types.......................35
Loading Paper in the Rear Paper Feed...........35
Placing Originals
Placing Originals on the Scanner Glass. . . . . . . . . . 39
How to Place Various Originals................40
Placing Originals for 2-Up Layout............40
Placing a Double-Page Spread for 2-Up Layout. . 40
Placing Multiple Photos for Scanning.........41
Inserting a Memory Card
Supported Memory Cards................... 42
Inserting and Removing a Memory Card.........42
Printing
Printing from the Control Panel...............44
Printing Photos by Selecting from a Memory
Card.................................44
Printing Lined Paper, Calendars, and
Original Writing Paper....................45
DPOF Printing......................... 46
Menu Options for Print Photos Mode.........46
Printing from a Computer................... 46
Printing Basics - Windows.................46
Printing Basics - Mac OS X.................48
Printing on 2-Sides (for Windows only). . . . . . . .50
Printing Several Pages on One Sheet..........51
Printing to Fit the Paper Size................52
User's Guide
Contents
4
Printing Multiple Files Together (for
Windows Only).........................54
Printing One Image on Multiple Sheets to
Create a Poster (for Windows Only).......... 55
Printing Using Advanced Features........... 61
Printing Photos Using Epson Easy Photo Print. . 63
Printing from Smart Devices................. 64
Using Epson iPrint.......................64
Using AirPrint..........................66
Canceling Printing.........................66
Canceling Printing - Printer Button...........66
Canceling Printing - Windows.............. 67
Canceling Printing - Mac OS X..............67
Copying
Menu Options for Copy Mode................ 68
Scanning
Scanning Using the Control Panel..............71
Scanning to a Computer...................71
Scanning to a Computer (WSD).............72
Scanning from a Computer...................74
Scanning Using Epson Scan 2...............74
Scanning from Smart Devices.................80
Installing Epson iPrint....................80
Scanning Using Epson iPrint............... 80
Replacing Ink Cartridges
Checking the Ink Levels.....................82
Checking the Ink Levels - Control Panel. . . . . . . 82
Checking the Ink Levels - Windows...........82
Checking the Ink Levels - Mac OS X..........82
Ink Cartridge Codes........................82
Ink Cartridge Handling Precautions............83
Replacing Ink Cartridges....................85
Temporarily Printing with Black Ink............88
Temporarily Printing with Black Ink - Windows. 90
Temporarily Printing with Black Ink -
Mac OS X.............................91
Conserving Black Ink when the Black Ink Is
Low (for Windows Only)....................92
Maintaining the Printer
Checking and Cleaning the Print Head..........93
Checking and Cleaning the Print Head -
Control Panel.......................... 93
Checking and Cleaning the Print Head -
Windows..............................94
Checking and Cleaning the Print Head -
Mac OS X.............................94
Aligning the Print Head.....................94
Aligning the Print Head - Control Panel.......95
Aligning the Print Head - Windows...........95
Aligning the Print Head - Mac OS X..........96
Cleaning the Paper Path.....................96
Cleaning the Scanner Glass...................97
Saving Power.............................97
Saving Power - Control Panel...............97
Saving Power - Windows.................. 98
Saving Power - Mac OS X..................98
Menu Options for Setup Mode
Menu Options for Ink Levels................. 99
Menu Options for Maintenance............... 99
Menu Options for Printer Setup.............. 100
Menu Options for Network Settings........... 100
Menu Options for Epson Connect Services......101
Menu Options for Google Cloud Print Services. . . 102
Menu Options for File Sharing...............102
Menu Options for Firmware Update...........103
Menu Options for Restore Default Settings...... 103
Network Service and Software
Information
Epson Connect Service.....................104
Web Cong.............................104
Running Web Cong on a Web Browser. . . . . . 105
Running Web Cong on Windows.......... 105
Running Web Cong on Mac OS X..........105
Windows Printer Driver....................106
Guide to Windows Printer Driver...........107
Making Operation Settings for the Windows
Printer Driver......................... 109
Mac OS X Printer Driver................... 109
Guide to Mac OS X Printer Driver...........110
Making Operation Settings for the Mac OS X
Printer Driver......................... 111
Epson Scan 2 (Scanner Driver)...............112
Epson Event Manager......................112
Epson Easy Photo Print.................... 113
E-Web Print (for Windows Only)............. 113
Easy Photo Scan..........................114
User's Guide
Contents
5
EPSON Soware Updater...................114
Uninstalling Applications...................115
Uninstalling Applications - Windows.........115
Uninstalling Applications - Mac OS X........116
Installing Applications.....................116
Updating Applications and Firmware..........117
Updating the Printer's Firmware using the
Control Panel..........................117
Solving Problems
Checking the Printer Status..................119
Checking Error Codes on the LCD Screen. . . . . 119
Checking the Printer Status - Windows.......120
Checking Printer Status - Mac OS X.........120
Removing Jammed Paper...................121
Removing Jammed Paper from the Rear
Paper Feed. . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Removing Jammed Paper from the Output Tray 121
Removing Jammed Paper from Inside the
Printer...............................122
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 123
Paper Jams............................123
Paper Feeds at a Slant....................123
Several Sheets of Paper are Fed at a Time. . . . . . 124
No Paper Feeds........................ 124
Paper Out Error Occurs..................124
Power and Control Panel Problems............124
Power Does Not Turn On.................124
Power Does Not Turn O.................124
LCD Screen Gets Dark...................124
Cannot Print from a Computer...............124
When You Cannot Make Network Settings...... 125
Cannot Connect from Devices Even ough
Network Settings are No Problem...........125
Checking the SSID Connected to the Printer. . . 127
Checking the SSID for the Computer.........127
Suddenly the Printer Cannot Print over a
Network Connection......................128
Suddenly the Printer Cannot Print Using a USB
Connection.............................129
Cannot Print from an iPhone or iPad.......... 129
Printing is Paused........................ 129
Printout Problems........................129
Printout is Scued or Color is Missing........129
Banding or Unexpected Colors Appear.......130
Colored Banding Appears at Intervals of
Approximately 2.5 cm....................130
Blurry Prints, Vertical Banding, or
Misalignment..........................131
Print Quality is Poor.....................131
Paper Is Smeared or Scued...............132
Printed Photos are Sticky.................132
Images or Photos are Printed in Unexpected
Colors...............................133
Colors Dier from What You See on the
Display..............................133
Cannot Print Without Margins.............133
Edges of the Image are Cropped During
Borderless Printing......................133
e
Position, Size, or Margins of the Printout
Are Incorrect..........................134
Printed Characters Are Incorrect or Garbled. . . 134
e Printed Image Is Inverted..............134
Mosaic-Like Patterns in the Prints...........134
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image...........135
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image......................... 135
An Image of the Reverse Side of the Original
Appears in the Copied Image..............135
e Printout Problem Could Not be Cleared. . . 135
Other Printing Problems................... 136
Printing Is Too Slow.....................136
Printing Slows Down Dramatically During
Continuous Printing.....................136
Cannot Cancel Printing from a Computer
Running Mac OS X v10.6.8................136
Cannot Start Scanning.....................137
Cannot Start Scanning when Using the
Control Panel..........................137
Scanned Image Problems...................138
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass.......138
e Image Quality Is Rough...............138
Oset Appears in the Background of Images. . . 138
Text is Blurred.........................138
Moiré Patterns (Web-Like Shadows) Appear. . . 139
Cannot Scan the Correct Area on the
Scanner Glass..........................139
Cannot Preview inumbnail............. 139
Text is Not Recognized Correctly when
Saving as a Searchable PDF................140
Cannot Solve Problems in the Scanned Image. . 140
Other Scanning Problems...................141
Scanning Is Too Slow....................141
Scanning Stops when Scanning to PDF/
Multi-TIFF........................... 141
Other Problems..........................141
User's Guide
Contents
6
Slight Electric Shock when Touching the
Printer...............................141
Operation Sounds Are Loud...............141
Cannot Save the Data to a Memory Card......142
Application Is Blocked by a Firewall (for
Windows Only)........................142
"?" Is Displayed on the Photo Selection Screen. . 142
Appendix
Technical Specications....................143
Printer Specications....................143
Scanner Specications...................144
Interface Specications...................144
Network Function List...................144
Wi-Fi Specications.....................146
Security Protocol.......................146
Supportedird Party Services.............146
External Storage Device Specications........147
Dimensions...........................148
Electrical Specications..................148
Environmental Specications..............148
System Requirements....................149
Regulatory Information....................149
Standards and Approvals................. 149
Restrictions on Copying..................149
Transporting the Printer....................150
Accessing a Memory Card From a Computer. . . . .152
Where to Get Help........................153
Technical Support Web Site................153
Contacting Epson Support................153
User's Guide
Contents
7
About This Manual
Introduction of Manuals
e following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the
various Epson soware applications.
❏ Start Here (paper manual)
Provides you with information on setting up the printer, installing the
soware,
using the printer, solving
problems, and so on.
❏ User's Guide (digital manual)
is
manual. Provides overall information and instructions on using the printer, on network settings when
using the printer on a network, and on solving problems.
You can obtain the latest versions of the above manuals with the following methods.
❏ Paper manual
Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support
website at http://support.epson.net/.
❏ Digital manual
Start EPSON Soware Updater on your computer. EPSON Soware Updater checks for available updates of
Epson
soware
applications and the digital manuals, and allows you to download the latest ones.
Related Information
& “EPSON Soware Updater” on page 114
Marks and Symbols
!
Caution:
Instructions that must be followed carefully to avoid bodily injury.
c
Important:
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
&
Related Information
Links to related sections.
User's Guide
About This Manual
8
Descriptions Used in this Manual
❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or Mac
OS X v10.11.x. e content displayed on the screens varies depending on the model and situation.
❏ Illustrations of the printer used in this manual are examples only. Although there may be slight dierences
depending on the model, the method of operation is the same.
❏ Some of the menu items on the LCD screen vary depending on the model and settings.
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", and
"Windows XP" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.
❏ Microso
®
Wi nd ow s
®
10 operating system
❏
Microso
®
Wi nd ow s
®
8.1 operating system
❏ Microso
®
Wi nd ow s
®
8 operating system
❏ Microso
®
Wi nd ow s
®
7 operating system
❏
Microso
®
Wi nd ow s Vis t a
®
operating system
❏ Microso
®
Wi nd ow s
®
XP operating system
❏ Microso
®
Wi nd ow s
®
XP Professional x64 Edition operating system
Mac OS X
In this manual, "Mac OS X v10.11.x" refers to OS X El Capitan, "Mac OS X v10.10.x" refers to OS X Yosemite, "Mac
OS X v10.9.x" refers to OS X Mavericks, and "Mac OS X v10.8.x" refers to OS X Mountain Lion. Additionally, "Mac
OS X" is used to refer to "Mac OS X v10.11.x", "Mac OS X v10.10.x", "Mac OS X v10.9.x", "Mac OS X v10.8.x", "Mac
OS X v10.7.x", and "Mac OS X v10.6.8".
User's Guide
About This Manual
9
Important Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future
reference. Also, be sure to follow all warnings and instructions marked on the printer.
❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following
Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of
other cords with this printer or the use of the supplied power cord with other equipment may result in re or
electric shock.
❏ Be sure your AC power cord meets the relevant local safety standard.
❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by
yourself, except as specically explained in the printer's manuals.
❏ Unplug the printer and refer servicing to qualied service personnel under the following conditions:
e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing
damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
❏ Place the printer near a wall outlet where the plug can be easily unplugged.
❏ Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
❏ Take care not to spill liquid on the printer and not to handle the printer with wet hands.
❏ Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely
aect the operation of cardiac pacemakers.
❏ If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them
thoroughly with soap and water. If the liquid crystal solution gets into your eyes, ush them immediately with
water. If discomfort or vision problems remain aer a thorough ushing, see a doctor immediately.
❏ Be careful when you handle used ink cartridges, as there may be some ink around the ink supply port.
❏ If ink gets on your skin, wash the area thoroughly with soap and water.
❏ If ink gets into your eyes, ush them immediately with water. If discomfort or vision problems continue aer
a thorough ushing, see a doctor immediately.
❏ If ink gets into your mouth, see a doctor right away.
❏ Do not disassemble the ink cartridge; otherwise ink may get into your eyes or on your skin.
❏ Do not shake ink cartridges too vigorously and do not drop them. Also, be careful not to squeeze them or tear
their labels. Doing so may cause ink leakage.
❏ Keep ink cartridges out of the reach of children.
User's Guide
Important Instructions
10
Printer Advisories and Warnings
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this
manual for future reference.
Advisories and Warnings for Setting Up/Using the Printer
❏ Do not block or cover the vents and openings in the printer.
❏ Use only the type of power source indicated on the printer's label.
❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
❏ Avoid electrical outlets controlled by wall switches or automatic timers.
❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
❏ e power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.
Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter
and leave the transformer.
❏ If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
❏ If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the printer.
❏ When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
may damage both devices connected by the cable.
❏ Place the printer on a at, stable surface that extends beyond the base of the printer in all directions. e printer
will not operate properly if it is tilted at an angle.
❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏ Allow space above the printer so that you can fully raise the document cover.
❏ Leave enough space in front of the printer for the paper to be fully ejected.
❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
❏ Do not insert objects through the slots in the printer.
❏ Do not put your hand inside the printer during printing.
❏ Do not touch the white at cable inside the printer.
❏ Do not use aerosol products that contain
ammable
gases inside or around the printer. Doing so may cause
re.
❏ Do not move the print head by hand; otherwise, you may damage the printer.
❏ Be careful not to trap your ngers when closing the scanner unit.
❏ Do not press too hard on the scanner glass when placing the originals.
❏ Always turn the printer o using the
P
button. Do not unplug the printer or turn o the power at the outlet
until the
P
light stops ashing.
User's Guide
Important Instructions
11
❏ Before transporting the printer, make sure that the print head is in the home (far right) position and the ink
cartridges are in place.
❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.
Advisories and Warnings for Using the Printer with a Wireless
Connection
❏ Radio waves from this printer may negatively aect the operation of medical electronic equipment, causing
them to malfunction. When using this printer inside medical facilities or near medical equipment, follow
directions from the authorized personnel representing the medical facilities, and follow all posted warnings and
directions on the medical equipment.
❏ Radio waves from this printer may negatively aect the operation of automatically controlled devices such as
automatic doors or
re
alarms, and could lead to accidents due to malfunction. When using this printer near
automatically controlled devices, follow all posted warnings and directions on these devices.
Advisories and Warnings for Using Memory Cards
❏ Do not remove a memory card or turn o the printer while the memory card light is ashing.
❏ e methods for using memory cards vary according to card type. Be sure to refer to the manual packaged with
your memory card for details.
❏ Use only memory cards compatible with the printer.
Related Information
& “Supported Memory Card Specications” on page 147
Advisories and Warnings for Using the LCD Screen
❏
e
LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven
brightness. ese are normal and do not indicate that it is damaged in any way.
❏ Only use a dry, so cloth for cleaning. Do not use liquid or chemical cleaners.
❏ e exterior cover of the LCD screen could break if it receives a heavy impact. Contact your dealer if the
screen's surface chips or cracks, and do not touch or attempt to remove the broken pieces.
Protecting Your Personal Information
When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's
memory by selecting Setup > Restore Default Settings > All Settings on the control panel.
User's Guide
Important Instructions
12
Printer Basics
Part Names and Functions
A
Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper.
B
Rear paper feed Loads paper.
C
Paper support Supports loaded paper.
D
Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard
closed.
E
Output tray Holds the ejected paper. Before printing, raise the stopper to prevent the
ejected paper from falling
o
the tray.
F
Control panel Operates the printer.
A
B
User's Guide
Printer Basics
13
A
Memory card slot Insert a memory card.
B
Ink cartridge holder Install the ink cartridges. Ink is ejected from the print head nozzles underneath.
A
Document cover Blocks external light while scanning.
B
Scanner glass Place the originals.
C
Scanner unit Scans placed originals. Open when replacing ink cartridges or removing
jammed paper inside the printer.
A
B
A
AC inlet Connects the power cord.
B
USB port Connects a USB cable.
User's Guide
Printer Basics
14
Control Panel
You can change the angle of the control panel.
To lower the control panel, squeeze the lever on the back of the panel as shown below.
Buttons
A
Turns the printer on or o.
Do not turn o while the power light is ashing (while the printer is operating or processing
data).
Unplug the power cord when the power light is o.
B
Displays the home screen.
C
u
d
l
r
OK Use the
u
d
l
r
buttons to select a menu, and press the OK button to run the selected menu.
D
Stops the current operation or returns to the previous screen.
E
Starts an operation such as printing or copying.
Guide to the LCD Screen
Menus and messages are displayed on the LCD screen. Select a menu or setting by pressing the
u
d
l
r
buttons.
User's Guide
Printer Basics
15
Guide to the Home Screen
e following icons and menus are displayed on the home screen.
A
Icons that show the network status are displayed.
Indicates a problem with the printer's wireless (Wi-Fi) network connection, or that the printer is
searching for a wireless (Wi-Fi) network connection.
Indicates that the printer is connected to a wireless (Wi-Fi) network.
The number of bars indicates the signal strength of the connection. The more bars there are,
the stronger the connection.
Indicates that a wireless (Wi-Fi) network is disabled, or that the printer is processing a wireless
network connection.
Indicates that Wi-Fi Direct is enabled.
Indicates that Wi-Fi Direct is disabled.
B
When
l
and
r
are displayed, you can scroll right or left by pressing the
l
or
r
button.
C
Function icons and names are displayed as mode icons.
Copy
Enters Copy mode that allows you to copy a document.
Print Photos
Enters Print Photos mode that allows you to print photos on your memory card.
Scan
Enters Scan mode that allows you to scan a document or a photo.
Personal
Stationery
Enters Personal Stationery mode that allows you to print original items, such as ruled paper
and calendars, using the photos on your memory card.
Quiet Mode
Displays Quiet Mode setting that allows you to reduce the noise the printer makes. However,
enabling this may reduce print speed. Depending on the paper type and print quality settings
you selected, there may be no dierence in the printer's noise level.
This is a shortcut to the following menu.
Setup > Printer Setup > Quiet Mode
Setup
Enters Setup mode that allows you to make maintenance, printer setup, and network settings.
Wi-Fi Setup Displays menus that allow you to set up the printer for use on a wireless network. This is a
shortcut to the following menu.
Setup > Network Settings > Wi-Fi Setup
D
Available buttons are displayed. In this example, you can proceed to the selected menu by pressing the OK button.
User's Guide
Printer Basics
16
Entering Characters
To enter characters and symbols for network settings from the control panel, use the
u
,
d
,
l
, and
r
buttons.
Press the
u
or
d
button to select the character you want to enter, and then press the
r
button to move the cursor
to the next input position. When you have nished entering characters, press the OK button.
e
displayed screen varies depending on the setting items.
e
following is the screen for entering the password
for your Wi-Fi network.
Icons Descriptions
Switches the character type.
ABC: Uppercase characters
abc: Lowercase characters
123: Numbers and symbols
u
d
Selects the character to be entered.
r
Moves the cursor to the right.
l
Deletes a character to the left (backspace).
OK Enters the selected characters.
Returns to the previous screen.
Entering the Practice String "13By"
1. Press the button twice to switch the character type to 123.
User's Guide
Printer Basics
17
2. Press the
u
button twice to select "1".
3. Press the
r
button once to move the cursor, and then press the
u
button four times to select "3".
4. Press the
r
button once to move the cursor, and then press the button to switch the character type to
ABC. Press the
u
button twice to select "B".
5. Press the
r
button once to move the cursor, and then press the button to switch the character type to abc.
Press the
d
button twice to select "y".
6. Press the OK button.
User's Guide
Printer Basics
18
Network Settings
Network Connection Types
Wi-Fi Connection
Connect the printer and the computer or smart device to the access point. is is the typical connection method
for home or oce networks where computers are connected by Wi-Fi through the access point.
Related Information
& “Connecting to a Computer” on page 20
& “Connecting to a Smart Device” on page 22
& “Making Wi-Fi Settings from the Control Panel” on page 22
Wi-Fi Direct (Simple AP) Connection
Use this connection method when you are not using Wi-Fi at home or at the oce, or when you want to connect
the printer and the computer or smart device directly. In this mode, the printer acts as an access point and you can
connect up to four devices to the printer without having to use a standard access point. However, devices directly
connected to the printer cannot communicate with each other through the printer.
User's Guide
Network Settings
19
Note:
Wi-Fi Direct (Simple AP) connection is a connection method designed to replace Ad Hoc mode.
e printer can be connected by Wi-Fi and Wi-Fi Direct (Simple AP) connection simultaneously. However, if you
start a network connection in Wi-Fi Direct (Simple AP) connection when the printer is connected by Wi-Fi, the
Wi-Fi is temporarily disconnected.
Related Information
& “Making Wi-Fi Direct (Simple AP) Connection Settings” on page 25
Connecting to a Computer
We recommend using the installer to connect the printer to a computer. You can run the installer using one of the
following methods.
❏ Setting up from the website
Access the following website, and then enter the product name.
http://epson.sn
Go to Setup, and then click Download in the download and connect part. Click or double-click the
downloaded
le
to run the installer. Follow the on-screen instructions.
❏ Setting up using the soware disc (only for the models that come with a soware disc and users with computers
with disc drives.)
Insert the soware disc into the computer, and then follow the on-screen instructions.
Selecting the Connection Methods
Follow the on-screen instructions until the following screen is displayed, and then select the connection method of
the printer to the computer.
User's Guide
Network Settings
20
❏ Wi n d o w s
Select the connection type and then click Next.
❏ Mac OS X
Select the connection type.
User's Guide
Network Settings
21
Follow the on-screen instructions. e necessary soware is installed.
Connecting to a Smart Device
You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the
smart device. To use the printer from a smart device, set up from the following website. Access to the website from
the smart device that you want to connect to the printer.
http://epson.sn > Setup
Note:
If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the
computer
rst.
Making Wi-Fi Settings from the Control Panel
You can make network settings from the printer's control panel. Aer connecting the printer to the network,
connect to the printer from the device that you want to use (computer, smart phone, tablet, and so on.)
Related Information
& “Making Wi-Fi Settings Manually” on page 22
& “Making Wi-Fi Settings by Push Button Setup” on page 23
& “Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 24
& “Making Wi-Fi Direct (Simple AP) Connection Settings” on page 25
Making Wi-Fi Settings Manually
You can manually set up the information necessary to connect to an access point from the printer's control panel.
To set up manually, you need the SSID and password for an access point.
Note:
If you are using an access point with its default settings, the SSID and password are on the label. If you do not know the SSID
and password, contact the person who set up the access point, or see the documentation provided with the access point.
1. Select Wi -Fi S e tu p on the home screen, and then press the OK button.
2.
Select Wi-Fi (Recommended), and then press the OK button.
3. Press the OK button.
4. Select Wi-Fi Setup Wizard, and then press the OK button.
User's Guide
Network Settings
22
5. Select the SSID for the access point from printer's control panel, and then press the OK button.
Note:
❏ If the SSID you want to connect to is not displayed on the printer's control panel, select Search Again to update the
list. If it is still not displayed, select Other SSIDs, and then enter the SSID directly.
❏ If you do not know the SSID, check if it is written on the label of the access point. If you are using the access point
with its default settings, use the SSID written on the label.
6. Enter the password, and then press the OK button.
Select whether or not you print a network connection report aer nishing the settings.
Note:
❏ e password is case-sensitive.
❏ If you do not know the password, check if it is written on the label of the access point. If you are using the access point
with its default settings, use the password written on the label. e password may also be called a "Key", a
"Passphrase", and so on.
❏ If you do not know the password for the access point, see the documentation provided with the access point, or
contact the person who set it up.
❏ If you fail to connect, load paper, and then press the
button to print a network connection report.
Related Information
&
“Entering Characters” on page 17
&
“Checking the Network Connection Status” on page 25
&
“When You Cannot Make Network Settings” on page 125
Making Wi-Fi Settings by Push Button Setup
You can automatically set up a Wi-Fi network by pressing a button on the access point. If the following conditions
are met, you can set up by using this method.
❏ e access point is compatible with WPS (Wi-Fi Protected Setup).
❏
e
current Wi-Fi connection was established by pressing a button on the access point.
Note:
If you cannot nd the button or you are setting up using the soware, see the documentation provided with the access point.
1. Select Wi -Fi S e tu p on the home screen, and then press the OK button.
2. Select Wi-Fi (Recommended), and then press the OK button.
3. Press the OK button.
4.
Select Push Button Setup (WPS), and then press the OK button.
User's Guide
Network Settings
23
5. Hold down the [WPS] button on the access point until the security light ashes.
If you do not know where the [WPS] button is, or there are no buttons on the access point, see the
documentation provided with your access point for details.
6. Press the OK button on the printer's control panel. Follow the on-screen instruction
hereaer.
Note:
If connection fails, restart the access point, move it closer to the printer, and try again. If it still does not work, print a
network connection report and check the solution.
Related Information
& “Checking the Network Connection Status” on page 25
& “When You Cannot Make Network Settings” on page 125
Making Wi-Fi Settings by PIN Code Setup (WPS)
You can connect to an access point by using a PIN code. You can use this method to set up if an access point is
capable of WPS (Wi-Fi Protected Setup). Use a computer to enter a PIN code into the access point.
1. Select Setup on the home screen, and then press the OK button.
2.
Select Network Settings and then press the OK button.
3. Select Wi -Fi S e tu p on the home screen and then press the OK button.
4. Select PIN Code (WPS) and then press the OK button.
5. Use your computer to enter the PIN code (an eight digit number) displayed on the printer's control panel into
the access point within two minutes.
Note:
See the documentation provided with your access point for details on entering a PIN code.
6. Press the OK button.
Setup is complete when the setup completion message is displayed.
Note:
If connection fails, restart the access point, move it closer to the printer, and try again. If it still does not work, print a
connection report and check the solution.
User's Guide
Network Settings
24
Related Information
& “Checking the Network Connection Status” on page 25
& “When You Cannot Make Network Settings” on page 125
Making Wi-Fi Direct (Simple AP) Connection Settings
is method allows you to connect the printer directly to computer or smart devices without an access point. e
printer acts as an access point.
c
Important:
When you connect from a computer or smart device to the printer using the Wi-Fi Direct (Simple AP) connection,
the printer is connected to the same Wi-Fi network (SSID) as the computer or smart device and the communication
is established between them. Since the computer or smart device is automatically connected to the other connectable
Wi-Fi network if the printer is turned o, it is not connected to the previous Wi-Fi network again if the printer is
turned on. Connect to the printer's SSID for Wi-Fi Direct (Simple AP) connection from the computer or smart
device again. If you do not want to connect every time you turn the printer on or o, we recommend using Wi-Fi
network by connecting the printer to an access point.
1.
Select Wi -Fi S e tu p on the home screen, and then press the OK button.
2. Select Wi -Fi D i re c t , and then press the OK button.
3. Press the OK button.
4.
Press the OK button to start the setup.
5. Press the OK button.
6. Check the SSID and password displayed on the printer's control panel. On the network connection screen of
the computer or smart device, select the SSID shown on the printer's control panel to connect.
7. Enter the password displayed on the printer's control panel on the computer or smart device.
8.
Aer the connection is established, press the OK button on the printer's control panel.
9. Press the OK button.
Related Information
& “Checking the Network Connection Status” on page 25
& “When You Cannot Make Network Settings” on page 125
Checking the Network Connection Status
Checking the Network Status Using Network Icon
You can check the network connection status using the network icon on the printer's home screen. e icon
changes depending on the connection type and strength of the radio wave.
User's Guide
Network Settings
25
Related Information
& “Guide to the Home Screen” on page 16
Printing a Network Connection Report
You can print a network connection report to check the status between the printer and the access point.
1. Load papers.
2. Select Setup on the home screen, and then press the OK button.
3. Select Network Settings > Connection Check.
e
connection check starts.
4. Press the
x
button to print the network connection report.
If an error has occurred, check the network connection report, and then follow the printed solutions.
Related Information
& “Messages and Solutions on the Network Connection Report” on page 26
Messages and Solutions on the Network Connection Report
Check the messages and error codes on the network connection report, and then follow the solutions.
User's Guide
Network Settings
26
a. Error code
b. Messages on the Network Environment
a. Error code
Code Solution
E-1 ❏ Make sure that the Ethernet cable is connected to the printer, a hub, or other network devices.
❏ Make sure that the hub or other network devices are turned on.
E-2
E-3
E-7
❏ Make sure that the access point is turned on.
❏ Check that the computer or other devices are connected correctly to the access point.
❏ Place the printer close to the access point. Remove any obstacles between them.
❏ If you have entered the SSID manually, check if it is correct. Check the SSID from the Network Status part on
the network connection report.
❏ To establish a network using push button setup, check that the access point supports WPS. If it does not
support WPS, you cannot establish a network using push button setup.
❏ Check that only ASCII characters (alphanumeric characters and symbols) are used for the SSID. The printer
cannot display an SSID which contains any characters other than ASCII characters.
❏ Check the SSID and password before connecting to the access point. If you are using an access point with its
default settings, the SSID and password are on the label. If you do not know the SSID and password, contact
the person who set up the access point, or see the documentation provided with the access point.
❏ When you want to connect to an SSID generated using the tethering function on a smart device, check the
SSID and password in the documentation provided with the smart device.
❏ If the Wi-Fi connection is suddenly disconnected, check the following. If any of these are applicable, reset the
network settings using the installer. You can run it from the following website.
http://epson.sn > Setup
❏ Another smart device was added to the network using push button setup.
❏ The Wi-Fi network was set up using any method other than push button setup.
E-5 Make sure the access point's security type is set to one of the following. If it is not, change the security type on
the access point, and then reset the printer's network settings.
❏ WEP-64 bit (40 bit)
❏ WEP-128 bit (104 bit)
❏ WPA PSK (TKIP/AES)
*
❏ WPA2 PSK (TKIP/AES)
*
❏ WPA (TKIP/AES)
❏ WPA2 (TKIP/AES)
* : WPA PSK is also known as WPA Personal. WPA2 PSK is also known as WPA2 Personal.
E-6 ❏ Check if the MAC address ltering is disabled. If it is enabled, register the printer's MAC address so that it is
not ltered. See the documentation provided with the access point for details. You can check the printer's
MAC address from the Network Status part on the network connection report.
❏ If the access point's shared authentication is enabled on the WEP security method, make sure the
authentication key and index are correct.
E-8 ❏ Enable DHCP on the access point when the printer's Obtain IP Address is set to Auto.
❏ If the printer's Obtain IP Address is set to Manual, the IP address you manually set is out of range (for
example: 0.0.0.0) and it is disabled. Set a valid IP address from printer's control panel or Web Cong.
User's Guide
Network Settings
27
Code Solution
E-9 Check the following.
❏ Devices are turned on.
❏ You can access the Internet and other computers or network devices on the same network from the devices
you want to connect to the printer.
If it still does not work after checking the above, reset the network settings using the installer. You can run it
from the following website.
http://epson.sn > Setup
E-10 Check the following.
❏ Other devices on the network are turned on.
❏ Network addresses (IP address, subnet mask, and default gateway) are correct if you have set the printer's
Obtain IP Address to Manual.
Reset the network address if these are incorrect. You can check the IP address, subnet mask, and default
gateway from the Network Status part on the network connection report.
When DHCP is enabled, change the printer's Obtain IP Address to Auto. If you want to set the IP address
manually, check the printer's IP address from the Network Status part on the network connection report, and
then select Manual on the network settings screen. Set the subnet mask to [255.255.255.0].
E-11 Check the following.
❏ The default gateway address is correct when you set the printer's TCP/IP Setup to Manual.
❏ The device that is set as the default gateway is turned on.
Set the correct default gateway address. You can check the default gateway address from the Network Status
part on the network connection report.
E-12 Check the following.
❏ Other devices on the network are turned on.
❏ The network addresses (IP address, subnet mask, and default gateway) are correct if you are entering them
manually.
❏ The network addresses for other devices (subnet mask and default gateway) are the same.
❏ The IP address does not conict with other devices.
If it still does not work after checking the above, try the following.
❏ Make network settings on the computer that is on the same network as the printer using the installer. You
can run it from the following website.
http://epson.sn > Setup
❏ You can register several passwords on an access point that uses the WEP security type. If several passwords
are registered, check if the
rst
registered password is set on the printer.
User's Guide
Network Settings
28
Code Solution
E-13 Check the following.
❏ Network devices such as an access point, hub, and router are turned on.
❏ The TCP/IP Setup for network devices has not been set up manually. (If the printer's TCP/IP Setup is set
automatically while the TCP/IP Setup for other network devices is performed manually, the printer's network
may dier from the network for other devices.)
If it still does not work after checking the above, try the following.
❏ Make network settings on the computer that is on the same network as the printer using the installer. You
can run it from the following website.
http://epson.sn > Setup
❏ You can register several passwords on an access point that uses the WEP security type. If several passwords
are registered, check if the rst registered password is set on the printer.
b. Messages on the Network Environment
Message Solution
*Multiple network names (SSID) that
match your entered network name (SSID)
have been detected. Conrm network
name (SSID).
The same SSID may be set on several access points. Check the settings on the
access points, and change the SSID.
The Wi-Fi environment needs to be
improved. Turn the wireless router
o
and
then turn it on. If the connection does not
improve, see the documentation for the
wireless router.
After moving the printer closer to the access point and removing any
obstacles between them, turn the access point on. If it still does not connect,
see the documentation supplied with the access point.
*No more devices can be connected.
Disconnect one of the connected devices if
you want to add another one.
You can simultaneously connect up to four computers and smart devices in
Wi-Fi Direct (Simple AP) connection. To add another computer or smart
device, disconnect one of the connected devices rst.
Related Information
& “Connecting to a Computer” on page 20
& “Web Cong” on page 104
& “When You Cannot Make Network Settings” on page 125
Printing a Network Status Sheet
You can check the detailed network information by printing it.
1. Load papers.
2. Select Setup on the home screen.
3. Select Network Settings > Print Status Sheet.
4. Press the
x
button.
e
network status sheet is printed.
User's Guide
Network Settings
29
Replacing or Adding New Access Points
If the SSID changes due to the replacement of an access point, or an access point is added and a new network
environment is established, re-set the Wi-Fi settings.
Related Information
& “Changing the Connection Method to a Computer” on page 30
Changing the Connection Method to a Computer
Using the installer and re-set up in a dierent connection method.
❏ Setting up from the website
Access the following website, and then enter the product name.
http://epson.sn
Go to Setup, and then click Download in the download and connect part. Click or double-click the
downloaded le to run the installer. Follow the on-screen instructions.
❏ Setting up using the soware disc (only for the models that come with a soware disc and users with computers
with disc drives.)
Insert the soware disc into the computer, and then follow the on-screen instructions.
Selecting Change the Connection Methods
Follow the on-screen instructions until the following screen is displayed.
User's Guide
Network Settings
30
❏ Wi n d o w s
Select Change or re-set the connection method on the Select
Soware
Installation screen, and then click Next.
❏ Mac OS X
Select how you want to connect the printer to your computer.
User's Guide
Network Settings
31
Disabling Wi-Fi from the Control Panel
When Wi-Fi is disabled, the Wi-Fi connection is disconnected.
1. Select Setup on the home screen.
2. Select Network Settings.
3. Select Wi -Fi S e tu p .
4. Select Disable Wi-Fi.
5. Check the message, and then select Ye s .
Disconnecting Wi-Fi Direct (Simple AP) connection
from the Control Panel
Note:
When Wi-Fi Direct (Simple AP) connection disabled, all computers and smart devices connected to the printer in Wi-Fi
Direct (Simple AP) connection are disconnected. If you want to disconnect a specic device, disconnect from the device
instead of the printer.
1. Select Setup on the home screen.
2. Select Network Settings.
3.
Select Wi -Fi S e tu p .
4. Select Wi -Fi D i re c t S e tu p .
5. Select Disable Wi-Fi Direct.
6. Check the message, and then select Ye s .
Restoring the Network Settings from the Control
Panel
You can restore all network settings to their defaults.
1. Select Setup on the home screen.
2. Select Restore Default Settings > Network Settings.
3. Check the message, and then select Ye s .
User's Guide
Network Settings
32
Loading Paper
Paper Handling Precautions
❏ Read the instruction sheets supplied with the paper.
❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the
printable side.
❏ If the paper is curled, atten it or curl it slightly in the opposite direction before loading. Printing on curled
paper may cause paper jams and smears on the printout.
❏ Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it.
Using these types of paper causes paper jams and smears on the printout.
❏ Fan and align the edges of the envelopes before loading. When the stacked envelopes are
pued
up with air,
press them down to atten them before loading.
❏ Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the
printout.
❏ Do not use envelopes with adhesive surfaces on the aps or window envelopes.
❏ Avoid using envelopes that are too thin, as they may curl during printing.
Related Information
& “Printer Specications” on page 143
User's Guide
Loading Paper
33
Available Paper and Capacities
Epson recommends using genuine Epson paper to ensure high-quality printouts.
Genuine Epson Paper
Media Name Size Loading
Capacity
(Sheets)
Manual 2-
Sided Printing
Borderless
Printing
Epson Bright White Ink Jet
Paper
A4
80
*
✓ –
Epson Ultra Glossy Photo
Paper
A4, 13×18 cm (5×7 in.),
10×15 cm (4×6 in.)
20 – ✓
Epson Premium Glossy
Photo Paper
A4, 13×18 cm (5×7 in.), 16:9
wide size (102×181 mm),
10×15 cm (4×6 in.)
20 – ✓
Epson Premium Semigloss
Photo Paper
A4, 10×15 cm (4×6 in.) 20 – ✓
Epson Photo Paper Glossy A4, 13×18 cm (5×7 in.),
10×15 cm (4×6 in.)
20 – ✓
Epson Matte Paper-
Heavyweight
A4 20 – ✓
Epson Photo Quality Ink Jet
Paper
A4 80 – –
* For manual 2-sided printing, you can load up to 30 sheets for paper with one side already printed.
Note:
e availability of paper varies by location. For the latest information on paper available in your area, contact Epson
support.
Commercially Available Paper
Media Name Size Loading Capacity
(Sheets)
Manual 2-Sided
Printing
Borderless
Printing
Plain paper
*1
Letter
*2
, A4, B5
*2
, A5
*2
, A6
*2
Up to the line
indicated by the
triangle symbol on
the edge guide.
*3
✓ –
Legal
*2
1
User Dened
*2
Envelope
*2
Envelope #10, Envelope DL,
Envelope C6
10 – –
*1 The loading capacity for pre-punched paper is one sheet.
*2 Only printing from computer is available.
User's Guide
Loading Paper
34
*3 For manual 2-sided printing, you can load up to 30 sheets for paper with one side already printed.
Related Information
& “Technical Support Web Site” on page 153
List of Paper Types
To obtain optimum printing results, select the paper type that suits the paper.
Media Name Media Type
Control Panel
Printer Driver, Smart device
*2
Epson Bright White Ink Jet Paper
*1
plain papers plain papers
Epson Ultra Glossy Photo Paper
*1
Ultra Glossy Epson Ultra Glossy
Epson Premium Glossy Photo Paper
*1
Prem. Glossy Epson Premium Glossy
Epson Premium Semigloss Photo Pa-
per
*1
Prem. Semigloss Epson Premium Semigloss
Epson Photo Paper Glossy
*1
Glossy Photo Paper Glossy
Epson Matte Paper-Heavyweight
*1
Matte Epson Matte
Epson Photo Quality Ink Jet Paper
*1
Matte Epson Matte
Plain paper
*1
plain papers plain papers
Envelope Envelope Envelope
*1 These paper types are compatible with Exif Print and PRINT Image Matching when printed by the printer driver. For more
information, see the documentation that came with the Exif Print or PRINT Image Matching compatible digital camera.
*2 For smart devices, these media types can be selected when printing using Epson iPrint.
Loading Paper in the Rear Paper Feed
1. Open the feeder guard, extend the paper support, and then tilt it backwards.
User's Guide
Loading Paper
35
2. Slide the edge guide to the le.
3.
Load paper vertically along the right side of the rear paper feed with the printable side facing up.
c
Important:
Do not load more than the maximum number of sheets specied for the paper. For plain paper, do not load
above the line indicated by the triangle symbol on the edge guide.
❏ Envelopes
User's Guide
Loading Paper
36
❏ Pre-punched paper
Note:
❏ Load a single sheet of paper without binding holes at the top or the bottom.
❏ Adjust the print position of your le to avoid printing over the holes.
4. Slide the edge guide to the edge of the paper, and then close the feeder guard.
5. Check the paper size and paper type settings displayed on the control panel. To use the settings, select
Conrm using the
u
or
d
button, press the OK button, and then go to step 7. To change the settings, select
Change using the
u
or
d
button, press the OK button, and then go to the next step.
c
Important:
e
paper setting screen is not displayed if the paper is not loaded along the right side of the rear paper feed. An
error occurs when you start printing.
User's Guide
Loading Paper
37
Note:
❏ A message is displayed if the registered paper size and paper type settings dier from the print settings.
❏ e paper setting screen is not displayed if you have disabled Paper Conguration in the following menus. In this
situation, you cannot print using AirPrint.
Setup > Printer Setup > Paper Source Settings > Paper Conguration
6. On the paper size setting screen, select the paper size using the
l
or
r
button, and then press the OK button.
On the paper type setting screen, select the paper type in the same way, and then press the OK button.
Conrm the settings, and then press the OK button.
Note:
You can also display the paper size and paper type settings screen by selecting the following menus.
Setup > Printer Setup > Paper Source Settings > Paper Setup
7. Slide out the output tray and then raise the stopper.
Note:
Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may
decline.
Related Information
& “Paper Handling Precautions” on page 33
& “Available Paper and Capacities” on page 34
User's Guide
Loading Paper
38
Placing Originals
Placing Originals on the Scanner Glass
c
Important:
When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass.
1. Open the document cover.
2.
Remove any dust or stains on the scanner glass.
3. Place the original face-down and slide it to the corner mark.
Note:
A range of 1.5 mm from the edges of the scanner glass is not scanned.
4. Close the cover gently.
5. Remove the originals
aer
scanning.
Note:
If you leave the originals on the scanner glass for a long time, they may stick to the surface of the glass.
User's Guide
Placing Originals
39
How to Place Various Originals
Placing Originals for 2-Up Layout
Placing a Double-Page Spread for 2-Up Layout
User's Guide
Placing Originals
40
Placing Multiple Photos for Scanning
You can scan multiple photos at once in Photo Mode in Epson Scan 2 when you select
umbnail
from the list at
the top of the preview window.
User's Guide
Placing Originals
41
Inserting a Memory Card
Supported Memory Cards
miniSD
*
miniSDHC
*
microSD*
microSDHC
*
microSDXC
*
SD
SDHC
SDXC
* Attach an adapter to t the memory card slot. Otherwise, the card may get stuck.
Related Information
& “Supported Memory Card Specications” on page 147
Inserting and Removing a Memory Card
1.
Insert a memory card into the printer.
e printer starts reading the data and the light ashes. When reading is complete, the light stops ashing and
remains on.
c
Important:
❏ Insert a memory card straight into the printer.
❏
e
card should not be fully inserted. Do not try to force it all the way into the slot.
User's Guide
Inserting a Memory Card
42
2. When you have nished using the memory card, make sure the light is not ashing, and then remove the card.
c
Important:
If you remove the memory card while the light is ashing, the data in the memory card may be lost.
Note:
If you access the memory card from a computer, you need to operate the computer to safely remove the removable
device.
Related Information
& “Accessing a Memory Card From a Computer” on page 152
User's Guide
Inserting a Memory Card
43
Printing
Printing from the Control Panel
Printing Photos by Selecting from a Memory Card
1. Load paper in the printer.
c
Important:
Make the paper settings on the control panel.
2. Insert a memory card into the printer.
c
Important:
Do not remove the memory card until you have nished printing.
3.
Enter Print Photos from the home screen using the
l
or
r
button, and then press the OK button.
4. Use the
l
or
r
button to select a photo, and use the
u
or
d
button to set the number of copies. When
printing more than one photo, repeat this procedure.
5. Press the OK button to display the print settings
conrmation
screen.
6. To change the print settings, press the
d
button to display the setting screen. Use the
u
or
d
button to select
setting items such as the paper size and the paper type, and change the settings using the
l
or
r
button.
When you have nished, press the OK button.
7. Press the
x
button.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 35
& “List of Paper Types” on page 35
& “Inserting a Memory Card” on page 42
& “Menu Options for Print Photos Mode” on page 46
User's Guide
Printing
44
Printing Lined Paper, Calendars, and Original Writing Paper
You can easily print lined paper, calendars, and original writing paper using the Personal Stationery menu.
1.
Load paper in the printer.
c
Important:
Make the paper settings on the control panel.
2. To print writing paper using a photo on your memory card, insert the memory card into the printer.
3. Enter Personal Stationery from the home screen using the
l
or
r
button, and then press the OK button.
4.
Select a menu item using the
l
or
r
button, and then press the OK button.
5.
Follow the on-screen instructions to print.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 35
& “List of Paper Types” on page 35
& “Inserting a Memory Card” on page 42
& “Menu Options for Printing Lined Paper, Calendars, and Original Writing Paper” on page 45
& “Menu Options for Print Photos Mode” on page 46
Menu Options for Printing Lined Paper, Calendars, and Original Writing Paper
Lined Papers
Prints some types of lined paper, graph paper, or music paper on A4 size paper.
Writing Papers
Prints some types of writing paper on A4 size paper with a photo from the memory card set as the
background. e photo is printed lightly so that it can be easily written on.
Calendar
User's Guide
Printing
45
Prints a weekly or monthly calender. Select the year and the month for the monthly calendar.
DPOF Printing
is
printer is compatible with DPOF (Digital Print Order Format) Ver. 1.10. DPOF is a format that stores
additional information for photos such as the date, time, user name, and printing information. DPOF-compatible
cameras allow you to set which image on a memory card to print and the number of copies. When the memory
card is inserted into the printer, the photos selected by the camera are printed.
Note:
For information on making print settings on your camera, see the documentation provided with your camera.
When you insert a memory card into the printer, a conrmation screen is displayed. Press the OK button to
display the print start screen. Press the
x
button to start printing. If you want to change the print settings, press
the
d
button. Setting items are the same as in Print Photos mode.
Related Information
& “Printing Photos by Selecting from a Memory Card” on page 44
& “Menu Options for Print Photos Mode” on page 46
Menu Options for Print Photos Mode
Paper Size
Select the paper size you loaded.
Paper Type
Select the paper type you loaded.
Borderless
To print without margins around the edges, select Borderless.
e
image is enlarged a little to remove
margins from the edges of the paper. To print with margins around the edges, select Wi t h B or d er .
Quality
Select the print quality. Selecting Best provides higher quality printing, but the printing speed may be
slower.
Printing from a Computer
Printing Basics - Windows
Note:
❏ See the online help for explanations of the setting items. Right-click an item, and then click Help.
❏ Operations
dier
depending on the application. See the application's help for details.
User's Guide
Printing
46
1. Load paper in the printer.
c
Important:
Make the paper settings on the control panel.
2. Open the le you want to print.
3. Select Print or Print Setup from the File menu.
4. Select your printer.
5. Select Preferences or Properties to access the printer driver window.
6. Make the following settings.
❏ Document Size: Select the paper size you loaded in the printer.
❏ Borderless: Select to print with no margins around the image.
In borderless printing, the print data is enlarged slightly more than the paper size so that no margins are
printed around the edges of the paper. Click Settings to select the amount of enlargement.
❏ Orientation: Select the orientation you set in the application.
❏ Paper Type: Select the type of paper you loaded.
❏ Quality: Select the print quality.
Selecting High provides higher quality printing, but the printing speed may be slower.
❏ Color: Select Grayscale when you want to print in black or shades of gray.
Note:
When printing on envelopes, select Landscape as the Orientation setting.
User's Guide
Printing
47
7. Click OK to close the printer driver window.
8. Click Print.
Related Information
& “Available Paper and Capacities” on page 34
& “Loading Paper in the Rear Paper Feed” on page 35
& “Guide to Windows Printer Driver” on page 107
& “List of Paper Types” on page 35
Printing Basics - Mac OS X
Note:
Explanations in the section use TextEdit as an example. Operations and screens dier depending on the application. See the
application's help for details.
1. Load paper in the printer.
c
Important:
Make the paper settings on the control panel.
2. Open the le you want to print.
3.
Select Print from the File menu or another command to access the print dialog.
If necessary, click Show Details or
d
to expand the print window.
4. Make the following settings.
❏ Printer: Select your printer.
User's Guide
Printing
48
❏ Presets: Select when you want to use the registered settings.
❏ Paper Size: Select the paper size you loaded in the printer.
When printing with no margins, select a "borderless" paper size.
❏ Orientation: Select the orientation you set in the application.
Note:
❏ If the above setting menus are not displayed, close the print window, select Page Setup from the File menu, and then
make settings.
❏ When printing on envelopes, select landscape orientation.
5. Select Print Settings from the pop-up menu.
Note:
On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been
installed correctly.
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the
printer, and then add the printer again. See the following to add a printer.
http://epson.sn
6. Make the following settings.
❏ Media Type: Select the type of paper you loaded.
❏ Print Quality: Select the print quality.
Selecting Fine provides higher quality printing, but the printing speed may be slower.
❏ Expansion: Available when selecting a borderless paper size.
User's Guide
Printing
49
In borderless printing, the print data is enlarged slightly more than the paper size so that no margins are
printed around the edges of the paper. Select the amount of enlargement.
❏ Grayscale: Select to print in black or shades of gray.
7.
Click Print.
Related Information
& “Available Paper and Capacities” on page 34
& “Loading Paper in the Rear Paper Feed” on page 35
& “Guide to Mac OS X Printer Driver” on page 110
& “List of Paper Types” on page 35
Printing on 2-Sides (for Windows only)
e printer driver prints automatically separating even pages and odd pages. When the printer has nished
printing the odd pages, ip the paper over following the instructions to print the even pages. You can also print a
booklet that can be created by folding the printout.
Note:
❏ is feature is not available for borderless printing.
❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
❏ Depending on the paper and the data, ink may bleed through to the other side of the paper.
❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and
then select Enable EPSON Status Monitor 3.
❏ 2-sided printing may not be available when the printer is accessed over a network or is used as a shared printer.
1. Load paper in the printer.
2. Open the le you want to print.
3. Access the printer driver window.
4. Select Manual (Long-edge binding) or Manual (Short-edge binding) from 2-Sided Printing on the Main
tab.
User's Guide
Printing
50
5. Click Settings, make the appropriate settings, and then click OK.
Note:
To print as a booklet, select Booklet.
6. Set the other items on the Main and More Options tabs as necessary, and then click OK.
7. Click Print.
When the
rst
side has
nished
printing, a pop-up window is displayed on the computer. Follow the on-screen
instructions.
Related Information
&
“Available Paper and Capacities” on page 34
&
“Loading Paper in the Rear Paper Feed” on page 35
& “Printing Basics - Windows” on page 46
Printing Several Pages on One Sheet
You can print two or four pages of data on a single sheet of paper.
Printing Several Pages on One Sheet - Windows
Note:
is feature is not available for borderless printing.
1. Load paper in the printer.
2. Open the
le
you want to print.
3. Access the printer driver window.
4. Select 2-Up or 4-Up as the Multi-Page setting on the Main tab.
5. Click Page Order, make the appropriate settings, and then click OK to close the window.
6. Set the other items on the Main and More Options tabs as necessary, and then click OK.
User's Guide
Printing
51
7. Click Print.
Related Information
&
“Loading Paper in the Rear Paper Feed” on page 35
& “Printing Basics - Windows” on page 46
Printing Several Pages on One Sheet - Mac OS X
1. Load paper in the printer.
2. Open the le you want to print.
3.
Access the print dialog.
4. Select Layout from the pop-up menu.
5. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.
6. Set the other items as necessary.
7. Click Print.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 35
& “Printing Basics - Mac OS X” on page 48
Printing to Fit the Paper Size
You can print to t the paper size you loaded in the printer.
Printing to Fit the Paper Size - Windows
Note:
is feature is not available for borderless printing.
1. Load paper in the printer.
User's Guide
Printing
52
2. Open the le you want to print.
3. Access the printer driver window.
4.
Make the following settings on the More Options tab.
❏ Document Size: Select the paper size you set in the application.
❏ Output Paper: Select the paper size you loaded in the printer.
Fit to Page is selected automatically.
Note:
If you want to print a reduced image at the center of the page, select Center.
5.
Set the other items on the Main and More Options tabs as necessary, and then click OK.
6. Click Print.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 35
& “Printing Basics - Windows” on page 46
Printing to Fit the Paper Size - Mac OS X
1. Load paper in the printer.
2. Open the le you want to print.
3.
Access the print dialog.
4. Select the size of the paper you set in the application as the Paper Size setting.
5. Select Paper Handling from the pop-up menu.
6. Select Scale to t paper size.
7.
Select the paper size you loaded in the printer as the Destination Paper Size setting.
8. Set the other items as necessary.
9. Click Print.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 35
& “Printing Basics - Mac OS X” on page 48
User's Guide
Printing
53
Printing Multiple Files Together (for Windows Only)
Job Arranger Lite allows you to combine several
les
created by
dierent
applications and print them as a single
print job. You can specify the print settings for combined les, such as layout, print order, and orientation.
1.
Load paper in the printer.
2. Open the le you want to print.
3. Access the printer driver window.
4.
Select Job Arranger Lite on the Main tab.
5. Click OK to close the printer driver window.
6. Click Print.
e Job Arranger Lite window is displayed and the print job is added to the Print Project.
7. With the Job Arranger Lite window opened, open the le that you want to combine with the current le, and
then repeat steps 3 to 6.
Note:
❏ If you close the Job Arranger Lite window, the unsaved Print Project is deleted. To print later, select Save from the
File menu.
❏ To open a Print Project saved in Job Arranger Lite, click Job Arranger Lite on the printer driver's Maintenance
tab. Next, select Open from the File menu to select the le. e extension of the saved les is "ecl".
8. Select the Layout and Edit menus in Job Arranger Lite to edit the Print Project as necessary. See the help of
Job Arranger Lite for details.
9. Select Print from the File menu.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 35
& “Printing Basics - Windows” on page 46
User's Guide
Printing
54
Printing One Image on Multiple Sheets to Create a Poster (for
Windows Only)
is feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping
them together.
Note:
is feature is not available for borderless printing.
1.
Load paper in the printer.
2. Open the
le
you want to print.
3. Access the printer driver window.
4. Select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster from Multi-Page on the Main tab.
5. Click Settings, make the appropriate settings, and then click OK.
Note:
Print Cutting Guides allows you to print a cutting guide.
6. Set the other items on the Main and More Options tabs as necessary, and then click OK.
7.
Click Print.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 35
& “Printing Basics - Windows” on page 46
User's Guide
Printing
55
Making Posters Using Overlapping Alignment Marks
Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is
selected in Print Cutting Guides.
1. Prepare Sheet 1 and Sheet 2. Cut
o
the margins of Sheet 1 along the vertical blue line through the center of
the top and bottom cross marks.
User's Guide
Printing
56
2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets
together from the back.
3.
Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the
le of the cross marks).
User's Guide
Printing
57
4. Tape the sheets together from the back.
5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
6. Cut o the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the le and right
side cross marks.
User's Guide
Printing
58
7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then
temporarily tape them together from the back.
User's Guide
Printing
59
8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line
above the cross marks).
9. Tape the sheets together from the back.
User's Guide
Printing
60
10. Cut o the remaining margins along the outer guide.
Printing Using Advanced Features
is section introduces a variety of additional layout and printing features available on the printer driver.
Related Information
& “Windows Printer Driver” on page 106
& “Mac OS X Printer Driver” on page 109
Adding a Printing Preset to Print Easily
If you create your own preset of frequently used print settings on the printer driver, you can print easily by
selecting the preset from the list.
User's Guide
Printing
61
Windows
To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab,
and then click Add/Remove Presets in Printing Presets.
Note:
To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete
it.
Mac OS X
Access the print dialog. To add your own preset, set items such as the Paper Size and Media Type, and then save
the current settings as the preset in the Presets setting.
Note:
To delete an added preset, click Presets > Show Presets, select the preset name you want to delete from the list, and then
delete it.
Printing a Reduced or Enlarged Document
You can reduce or enlarge the size of a document by a specic percentage.
Windows
Note:
is feature is not available for borderless printing.
Set the Document Size on the More Options tab. Select Reduce/Enlarge Document, Zoom to, and then enter a
percentage.
Mac OS X
Note:
Operations dier depending on the application. See the application's help for details.
Select Page Setup (or Print) from the File menu. Select the printer from Format For, select the paper size, and
then enter a percentage in Scale. Close the window, and then print following the basic printing instructions.
Adjusting the Print Color
You can adjust the colors used in the print job.
PhotoEnhance produces sharper images and more vivid colors by automatically adjusting the contrast, saturation,
and brightness of the original image data.
Note:
❏ ese adjustments are not applied to the original data.
❏ PhotoEnhance adjusts the color by analyzing the location of the subject.
erefore,
if you have changed the location of
the subject by reducing, enlarging, cropping, or rotating the image, the color may change unexpectedly. Selecting the
borderless setting also changes the location of the subject resulting in changes in color. If the image is out of focus, the tone
may be unnatural. If the color is changed or becomes unnatural, print in a mode other than PhotoEnhance.
Windows
Select the method of color correction from Color Correction on the More Options tab.
If you select Automatic, the colors are automatically adjusted to match the paper type and print quality settings. If
you select Custom and click Advanced, you can make your own settings.
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Printing
62
Mac OS X
Access the print dialog. Select Color Matching from the pop-up menu, and then select EPSON Color Controls.
Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to
Advanced Settings and make the appropriate settings.
Printing a Watermark (for Windows Only)
You can print a watermark such as "Condential" on your printouts. You can also add your own watermark.
Note:
is feature is not available with borderless printing.
Click Watermark Features on the More Options tab, and then select a watermark. Click Settings to change details
such as the density and position of the watermark.
Printing a Header and Footer (for Windows Only)
You can print information such as a user name and printing date as headers or footers.
Click Watermark Features in the More Options tab, and then select Header/Footer. Click Settings and select
necessary items from the drop-down list.
Printing Photos Using Epson Easy Photo Print
Epson Easy Photo Print lets you lay out and print photos easily on various types of paper. See the application's help
for details.
Note:
❏ By printing on genuine Epson photo paper, the ink quality is maximized and the printouts are vivid and clear.
❏ To perform borderless printing using a commercially available application, make the following settings.
❏ Create the image data to fully t the paper size and if a margin setting is available in the application you are using, set
the margin to 0 mm.
❏ Enable the borderless printing setting in the printer driver.
Related Information
& “Epson Easy Photo Print” on page 113
&
“Installing Applications” on page 116
User's Guide
Printing
63
Printing from Smart Devices
Using Epson iPrint
Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such
as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same
wireless network as your printer, or remote print, printing from a remote location over the Internet. To use remote
print, register your printer in the Epson Connect service.
Related Information
& “Epson Connect Service” on page 104
Installing Epson iPrint
You can install Epson iPrint on your smart device from the following URL or QR code.
http://ipr.to/a
Printing Using Epson iPrint
Start Epson iPrint from your smart device and select the item you want to use from the home screen.
User's Guide
Printing
64
e following screens are subject to change without notice.
A
Home screen displayed when the application is started.
B
Displays information on how to setup the printer and a FAQ.
C
Displays the screen where you can select the printer and make printer settings. Once you have selected the
printer, you do not need to select it again from the next time.
D
Select what you want to print such as photos, documents, and web pages.
E
Displays the screen to make print settings such as paper size and paper type.
F
Displays the paper size. When this is displayed as a button, press it to display the paper settings currently
set on the printer.
G
Displays photos and documents you selected.
H
Starts printing.
Note:
To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint aer transferring the
document you want to print using the le sharing function in iTunes.
User's Guide
Printing
65
Using AirPrint
AirPrint enables instant wireless printing from iPhone, iPad, and iPod touch with the latest version of iOS, and
Mac with the latest version of OS X.
Note:
If you disabled paper conguration messages on your product control panel, you cannot use AirPrint. See the link below to
enable the messages, if necessary.
1. Load paper in your product.
2. Set up your product for wireless printing. See the link below.
http://epson.sn
3. Connect your Apple device to the same wireless network that your product is using.
4. Print from your device to your product.
Note:
For details, see the AirPrint page on the Apple website.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 35
Canceling Printing
Note:
❏ In Windows, you cannot cancel a print job from the computer once it has been completely sent to the printer. In this case,
cancel the print job by using the printer's control panel.
❏ When printing several pages from Mac OS X, you cannot cancel all of the jobs by using the control panel. In this case,
cancel the print job from the computer.
❏ If you have sent a print job from Mac OS X v10.6.8 through the network, you may not be able to cancel printing from the
computer. In this case, cancel the print job by using the printer's control panel.
Canceling Printing - Printer Button
Press the
y
button to cancel the print job in progress.
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Printing
66
Canceling Printing - Windows
1. Access the printer driver window.
2. Select the Maintenance tab.
3.
Click Print Queue.
4. Right-click on the job you want to cancel and then select Cancel.
Related Information
& “Windows Printer Driver” on page 106
Canceling Printing - Mac OS X
1. Click the printer icon in the Dock.
2. Select the job you want to cancel.
3. Cancel the job.
❏ Mac OS X v10.8.x or later
Click
next to the progress meter.
❏ Mac OS X v10.6.8 to v10.7.x
Click Delete.
User's Guide
Printing
67
Copying
1. Load paper in the printer.
c
Important:
Make the paper settings on the control panel.
2. Place the originals.
3. Enter Copy from the home screen using the
l
or
r
button, and then press the OK button.
4. Set the number of copies using the
u
or
d
button.
5. Select color copy or monochrome copy using the
l
or
r
button.
6. Press the OK button to display and check the print settings. To change the settings, press the
d
button, select
the setting items using the
u
or
d
button and change settings using the
l
or
r
button. When you have
nished, press the OK button.
Note:
If you want to copy by reducing or enlarging the size of a document by a specic percentage, select any item other than
Auto Fit as the Reduce/Enlarge setting, and then press the OK button. Specify a percentage in Custom Size. You can
change the percentage in increments of 10% by holding down the
l
or
r
button.
7. Press the
x
button.
Note:
e color, size, and border of the copied image are slightly dierent from the original.
Related Information
&
“Loading Paper in the Rear Paper Feed” on page 35
& “Placing Originals on the Scanner Glass” on page 39
& “Menu Options for Copy Mode” on page 68
Menu Options for Copy Mode
Note:
Available menus vary depending on the layout you selected.
The number of copies
Enter the number of copies.
Color
Copies the original in color.
B&W
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68
Copies the original in black and white (monochrome).
Layout
❏ Wit h B ord er
Copies with margins around the edges.
❏ Borderless
Copies without margins around the edges. e image is enlarged a little to remove margins from the
edges of the paper.
❏ A4, 2-up Copy
Copies two A4 single-sided originals onto a single sheet of A4 size paper in 2-up layout.
❏ A4, Book/2-up
Copies two A4 facing pages of a book and so on onto a single sheet of A4 size paper in 2-up layout.
Reduce/Enlarge
Enlarges or reduces the originals.
❏ Actual Size
Copies at 100 % magnication.
❏ Auto Fit
Detects the scan area and automatically enlarges or reduces the original to
t
to the paper size you
selected. When there are white margins around the original, the white margins from the corner mark
of the scanner glass are detected as the scan area, but the margins at the opposite side may be
cropped.
❏ Custom
Select to specify the magnication to enlarge or reduce the original.
Custom Size
Species the magnication used to enlarge or reduce the original within a range of 25 to 400%.
Paper Size
Select the paper size you loaded.
Paper Type
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69
Select the paper type you loaded.
Quality
Select the print quality. Dra provides faster printing, but the printouts may be faint. Best provides
higher quality printing, but the printing speed may be slower.
For users in Western Europe, the dra mode is not available.
Density
Increase the level of density by pressing the
r
button when the copying results are faint. Decrease the
level of density by pressing the
l
button when ink smears.
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Scanning
Scanning Using the Control Panel
Scanning to a Computer
You can save the scanned image to a computer.
c
Important:
Make sure you have installed Epson Scan 2 and Epson Event Manager on your computer before using this feature.
1. Place the originals.
2. Enter Scan from the home screen using the
l
or
r
button, and then press the OK button.
3. Select how to save the scanned image to a computer from the following menus using the
l
or
r
button, and
then press the OK button.
❏ To Computer (J PE G): Saves the scanned image in JPEG format.
❏ To Computer (PDF): Saves the scanned image in PDF format.
❏ To Computer (Email): Starts the email client on your computer, and then automatically attaches it to an
email.
4. Select the computer to which you want to save the scanned images.
Note:
❏ You can change the scan settings such as the scanning size, folder to save, or save format, by using Epson Event
Manager.
❏ When the printer is connected to a network, you can select the computer to which you want to save the scanned
image. Up to 20 computers can be displayed on the printer's control panel.
❏ When the computer to which you want to save the scanned images is detected on the network, the initial 15
characters of the computer name are displayed on the control panel. If you set Network Scan Name
(Alphanumeric) on Epson Event Manager, it is displayed on the control panel.
5. Press the
x
button.
Note:
e color, size, and border of the scanned image will not be exactly the same as the original.
Related Information
& “Placing Originals on the Scanner Glass” on page 39
& “Epson Event Manager” on page 112
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Scanning
71
Scanning to a Computer (WSD)
Note:
❏ is feature is only available for computers running English version of Windows 10/Windows 8.1/Windows 8/Windows 7/
Windows Vista.
❏ If you are using Windows 7/Windows Vista, you need to setup your computer in advance using this feature.
1. Place the originals.
2. Enter Scan from the home screen using the
l
or
r
button, and then press the OK button.
3. Select To C omputer (WSD ) using the
l
or
r
button, and then press the OK button.
4. Select a computer.
5. Press the
x
button.
Note:
e color, size, and border of the scanned image will not be exactly the same as the original.
Related Information
& “Placing Originals on the Scanner Glass” on page 39
Setting Up a WSD Port
is section explains how to set up a WSD port for Windows 7/Windows Vista.
Note:
For Windows 10/Windows 8.1/Windows 8, the WSD port is set up automatically.
e following is necessary to set up a WSD port.
❏ e printer and the computer are connected to the network.
❏
e
printer driver is installed on the computer.
1. Turn the printer on.
2. Click start, and then click Network on the computer.
3. Right-click the printer, and then click Install.
Click Continue when the User Account Control screen is displayed.
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Click Uninstall and start again if the Uninstall screen is displayed.
Note:
e printer name you set on the network and model name (EPSON XXXXXX (XX-XXXX)) are displayed on the
network screen. You can check the printer's name set on the network from the printer's control panel or by printing a
network status sheet.
4. Click Your device is ready to use.
5. Check the message, and then click Close.
6. Open the Devices and Printers screen.
❏ Wi nd ow s 7
Click start > Control Panel > Hardware and Sound (or Hardware) > Devices and Printers.
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❏ Wi nd ow s Vi st a
Click start > Control Panel > Hardware and Sound > Printers.
7. Check that an icon with the printer's name on the network is displayed.
Select the printer name when using with WSD.
Related Information
& “Printing a Network Status Sheet” on page 29
Scanning from a Computer
Scanning Using Epson Scan 2
You can scan by using the scanner driver "Epson Scan 2". See the Epson Scan 2 help for an explanation of each
setting item.
Related Information
& “Epson Scan 2 (Scanner Driver)” on page 112
Scanning Documents (Document Mode)
Using Document Mode in Epson Scan 2, you can scan originals using detailed settings that are suitable for text
documents.
1.
Place the originals.
2. Start Epson Scan 2.
3. Select Document Mode from the Mode list.
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Scanning
74
4. Make the following settings on the Main Settings tab.
❏ Document Size: Select the size of the original you placed.
❏ Image Type: Select the color for saving the scanned image.
❏ Resolution: Select the resolution.
Note:
e
Document Source setting is
xed
as Scanner Glass. You cannot change this setting.
5. Make other scan settings if necessary.
❏ You can preview the scanned image by clicking the Preview button. e preview window opens, and the
previewed image is displayed.
❏ On the Advanced Settings tab, you can make detailed image adjustment settings that are suitable for text
documents, such as the following.
❏ Unsharp Mask: You can enhance and sharpen the outlines of the image.
❏ Descreening: You can remove moiré patterns (web-like shadows) that appear when scanning printed
papers such as a magazine.
❏ Text Enhancement: You can make blurred letters in the original clear and sharp.
❏ Auto Area Segmentation: You can make letters clear and images smooth when performing black and
white scanning for a document that contains images.
Note:
e items may not be available depending on other settings you made.
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75
6. Set the le saving settings.
❏ Image Format: Select the save format from the list.
You can make detailed settings for each save format except BITMAP and PNG. Select Options from the list
aer selecting the save format.
❏ File Name: Conrm the save le name displayed.
You can change settings for the le name by selecting Settings from the list.
❏ Folder: Select the save folder for the scanned image from the list.
You can select another folder or create a new folder by selecting Select from the list.
7. Click Scan.
Related Information
& “Placing Originals on the Scanner Glass” on page 39
Scanning Photos or Pictures (Photo Mode)
Using Photo Mode in Epson Scan 2, you can scan originals with wide variety of image adjustment features that are
suitable for photos or pictures.
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1. Place the originals.
By placing multiple originals on the scanner glass, you can scan them all at the same time. Make sure there is a
gap of at least 20 mm between the originals.
2. Start Epson Scan 2.
3. Select Photo Mode from the Mode list.
4. Make the following settings on the Main Settings tab.
❏ Image Type: Select the color for saving the scanned image.
❏ Resolution: Select the resolution.
Note:
e Document Source setting is xed as Scanner Glass, and the Document Type setting is xed as Reective.
(Reective means originals which are not transparent, for example ordinary papers or photos.) You cannot change these
settings.
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77
5. Click Preview.
e preview window opens, and the previewed images are displayed as thumbnails.
Note:
To preview the entire scanned area, select Normal from the list at the top of the preview widow.
6.
Conrm the preview, and make image adjustment settings on the Advanced Settings tab if necessary.
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You can adjust the scanned image using detailed settings that are suitable for photos or pictures, such as the
following.
❏ Brightness: You can adjust the brightness for the scanned image.
❏ Contrast: You can adjust the contrast for the scanned image.
❏ Saturation: You can adjust the saturation (color vividness) for the scanned image.
❏ Unsharp Mask: You can enhance and sharpen the outlines of the scanned image.
❏ Color Restoration: You can correct images that have faded to return them to their original colors.
❏ Backlight Correction: You can lighten scanned images that are dark due to backlight.
❏ Descreening: You can remove moiré patterns (web-like shadows) that appear when scanning printed
papers such as a magazine.
❏ Dust Removal: You can remove dust on the scanned image.
Note:
❏ e items may not be available depending on other settings you made.
❏ Depending on the original, the scanned image may not be adjusted correctly.
❏ When multiple thumbnails are created, you can adjust the image quality for each thumbnail. Depending on the
adjustment items, you can adjust the quality of scanned images all together by selecting multiple thumbnails.
7.
Set the le saving settings.
❏ Image Format: Select the save format from the list.
You can make detailed settings for each save format except BITMAP and PNG. Select Options from the list
aer selecting the save format.
❏ File Name: Conrm the save le name displayed.
You can change settings for the le name by selecting Settings from the list.
❏ Folder: Select the save folder for the scanned image from the list.
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You can select another folder or create a new folder by selecting Select from the list.
8. Click Scan.
Related Information
& “Placing Originals on the Scanner Glass” on page 39
& “Placing Multiple Photos for Scanning” on page 41
Scanning from Smart Devices
Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a
smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned
data on a smart device or to Cloud services, send it by email, or print it.
Installing Epson iPrint
You can install Epson iPrint on your smart device from the following URL or QR code.
http://ipr.to/a
Scanning Using Epson iPrint
Start Epson iPrint from your smart device and select the item you want to use from the home screen.
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e following screens are subject to change without notice.
A
Home screen displayed when the application is started.
B
Displays information on how to setup the printer and a FAQ.
C
Displays the screen where you can select the printer and make printer settings. Once you have selected the
printer, you do not need to select it again from the next time.
D
Displays the scanning screen.
E
Displays the screen where you can make scan settings such as resolution.
F
Displays scanned images.
G
Starts scanning.
H
Displays the screen where you can save scanned data to a smart device or Cloud services.
I
Displays the screen where you can send scanned data by email.
J
Displays the screen where you can print scanned data.
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81
Replacing Ink Cartridges
Checking the Ink Levels
You can check the approximate ink levels from the control panel or the computer.
Checking the Ink Levels - Control Panel
1.
Enter Setup from the home screen using the
l
or
r
button, and then press the OK button.
2. Select Ink Levels using the
l
or
r
button, and then press the OK button.
Checking the Ink Levels - Windows
1. Access the printer driver window.
2. Click Ink Levels on the Main tab.
Note:
If EPSON Status Monitor 3 is disabled, the ink levels are not displayed. Click Extended Settings on the Maintenance
tab, and then select Enable EPSON Status Monitor 3.
Related Information
& “Windows Printer Driver” on page 106
Checking the Ink Levels - Mac OS X
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click EPSON Status Monitor.
Ink Cartridge Codes
Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of
non-genuine ink. e use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and
under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may
not be displayed.
e following are the codes for genuine Epson ink cartridges.
User's Guide
Replacing Ink Cartridges
82
Product Icon BK: Black C: Cyan M: Magenta Y: Yellow
XP-342, XP-345 Strawberry
29
29XL
*
29
29XL
*
29
29XL
*
29
29XL
*
XP-343 Cherries 36
36XL
*
36
36XL
*
36
36XL
*
36
36XL
*
* "XL" and "XXL" indicate large cartridge.
Note:
❏ Not all cartridges are available in all regions.
❏ Ink cartridge codes may vary by location. For the correct codes in your area, contact Epson support.
❏ For users in Europe, visit the following website for information on Epson's ink cartridge yields.
http://www.epson.eu/pageyield
Related Information
& “Technical Support Web Site” on page 153
Ink Cartridge Handling Precautions
Read the following instructions before replacing ink cartridges.
Handling precautions
❏ Store ink cartridges at normal room temperature and keep them away from direct sunlight.
❏ Epson recommends using the ink cartridge before the date printed on the package.
❏ For best results, use up ink cartridge within six months of opening the package.
❏ For best results, store ink cartridge packages with their bottom down.
❏ Aer bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature for at
least three hours before using it.
❏ Do not open the ink cartridge package until you are ready to install it in the printer. e cartridge is vacuum
packed to maintain its reliability. If you leave a cartridge unpacked for a long time before using it, normal
printing may not be possible.
❏ Be careful not to break the hooks on the side of the ink cartridge when you remove it from the package.
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Replacing Ink Cartridges
83
❏ You must remove the yellow tape from the cartridge before installing it; otherwise, print quality may decline or
you may not be able to print. Do not remove or tear the label on the cartridge; this can cause leakage.
❏ Do not remove the transparent seal from the bottom of the cartridge; otherwise, the cartridge may become
unusable.
❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing.
❏ Install all ink cartridges; otherwise you cannot print.
❏ Do not replace ink cartridges with the power o. Do not move the print head by hand; otherwise, you may
damage the printer.
❏ Do not turn o the printer during ink charging. If the ink charging is incomplete, you may not be able to print.
User's Guide
Replacing Ink Cartridges
84
❏ Do not leave the printer with the ink cartridges removed or do not turn o the printer during cartridge
replacement.Otherwise, ink remaining in the print head nozzles will dry out and you may not be able to print.
❏ If you need to remove an ink cartridge temporarily, make sure you protect the ink supply area from dirt and
dust. Store the ink cartridge in the same environment as the printer, with the ink supply port facing down or
sideways. Do not store ink cartridges with the ink supply port facing up. Because the ink supply port is
equipped with a valve designed to contain the release of excess ink, there is no need to supply your own covers
or plugs.
❏ Removed ink cartridges may have ink around the ink supply port, so be careful not to get any ink on the
surrounding area when removing the cartridges.
❏ is printer uses ink cartridges equipped with a green chip that monitors information such as the amount of
remaining ink for each cartridge.
is
means that even if the cartridge is removed from the printer before it is
expended, you can still use the cartridge aer reinserting it back into the printer. However, when reinserting a
cartridge, some ink may be consumed to guarantee printer performance.
❏ For maximum ink eciency, only remove an ink cartridge when you are ready to replace it. Ink cartridges with
low ink status may not be used when reinserted.
❏ To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve
remains in the cartridge when your printer indicates to replace the cartridge.
e
yields quoted for you do not
include this reserve.
❏ Although the ink cartridges may contain recycled materials, this does not aect printer function or
performance.
❏ Specications and appearance of the ink cartridge are subject to change without prior notice for improvement.
❏ Do not disassemble or remodel the ink cartridge, otherwise you may not be able to print normally.
❏ You cannot use the cartridges that came with the printer for the replacement.
❏ Quoted yields may vary depending on the images that you are printing, the paper type that you are using, the
frequency of your prints and environmental conditions such as temperature.
Ink consumption
❏ To maintain optimum print head performance, some ink is consumed from all cartridges not only during
printing but also during maintenance operations such as ink cartridge replacement and print head cleaning.
❏ When printing in monochrome or grayscale, color inks instead of black ink may be used depending on the
paper type or print quality settings. is is because a mixture of color inks is used to create black.
❏
e
ink in the ink cartridges supplied with your printer is partly used during initial setup. In order to produce
high quality printouts, the print head in your printer will be fully charged with ink. is one-o process
consumes a quantity of ink and therefore these cartridges may print fewer pages compared to subsequent ink
cartridges.
Replacing Ink Cartridges
!
Caution:
Be careful not to trap your hand or ngers when opening or closing the scanner unit. Otherwise you may be injured.
User's Guide
Replacing Ink Cartridges
85
Note:
❏ You can continue printing even aer the printer indicates that the ink is low. However, prepare new ink cartridges as soon
as possible.
❏ If you replace the ink cartridges while copying, the originals may move out of place. Press the
y
button to cancel and
replace the originals.
1. Do one of the following.
❏ When prompted to replace ink cartridges
Check which ink cartridge needs to be replaced, and then press the OK button. Select Replace now using
the
u
or
d
button, and then press the OK button.
❏ When replacing ink cartridges before they are expended
Enter Setup from the home screen using the
l
or
r
button, and then press the OK button. Select
Maintenance using the
l
or
r
button, and then press the OK button. Select Ink Cartridge Replacement
using the
l
or
r
button, and then press the OK button. Next, press the
x
button.
2. When replacing the black ink cartridge, gently shake the new black ink cartridge four or
ve
times and then
remove it from its package. When replacing other color cartridges, remove the new color cartridges from their
package without shaking.
c
Important:
Do not shake cartridges aer opening the package, as they may leak.
User's Guide
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86
3. Remove only the yellow tape.
c
Important:
Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing.
4. Open the scanner unit with the document cover closed.
User's Guide
Replacing Ink Cartridges
87
5. Squeeze the tab on the ink cartridge and pull it straight up. If you cannot remove the ink cartridge, pull it
rmly.
6.
Insert the new ink cartridge, and then press it down rmly.
7.
Close the scanner unit.
8. Press the
x
button.
Ink charging starts.
c
Important:
Do not turn o the printer during ink charging. If the ink charging is incomplete, you may not be able to print.
Related Information
& “Ink Cartridge Codes” on page 82
& “Ink Cartridge Handling Precautions” on page 83
Temporarily Printing with Black Ink
When color ink is expended and black ink still remains when printing from a computer, you can use the following
settings to continue printing for a short time using only black ink.
❏ Type of paper: plain papers, Envelope
❏ Color: Grayscale
❏ Borderless: Not selected
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Replacing Ink Cartridges
88
❏ EPSON Status Monitor 3: Enabled (for Windows only)
Because this feature is only available for approximately
ve
days, replace the expended ink cartridge as soon as
possible.
Note:
❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and
then select Enable EPSON Status Monitor 3.
❏ e available period varies depending on the usage conditions.
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89
Temporarily Printing with Black Ink - Windows
1. When the following window is displayed, cancel printing.
Note:
If you cannot cancel printing from the computer, cancel using the printer's control panel.
2. Access the printer driver window.
3. Clear Borderless on the Main tab.
4. Select plain papers or Envelope as the Paper Type setting on the Main tab.
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90
5. Select Grayscale.
6. Set the other items on the Main and More Options tabs as necessary, and then click OK.
7.
Click Print.
8. Click Print in Black in the window displayed.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 35
& “Printing Basics - Windows” on page 46
Temporarily Printing with Black Ink - Mac OS X
Note:
To use this feature through a network, connect with Bonjour.
1. Click the printer icon in the Dock.
2.
Cancel the job.
Note:
If you cannot cancel printing from the computer, cancel using the printer's control panel.
3. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver).
4.
Select On as the Permit temporary black printing setting.
5. Access the print dialog.
6. Select Print Settings from the pop-up menu.
7.
Select any paper size except for a borderless size as the Paper Size setting.
8. Select plain papers or Envelope as the Media Type setting.
9. Select Grayscale.
10. Set the other items as necessary.
11.
Click Print.
Related Information
& “Canceling Printing - Mac OS X” on page 67
& “Loading Paper in the Rear Paper Feed” on page 35
& “Printing Basics - Mac OS X” on page 48
User's Guide
Replacing Ink Cartridges
91
Conserving Black Ink when the Black Ink Is Low (for
Windows Only)
When black ink is running low and there is enough color ink remaining, you can use a mixture of color inks to
create black. You can continue printing while preparing a replacement black ink cartridge.
is feature is only available when you select the following settings in the printer driver.
❏ Paper Type: plain papers
❏ Quality: Standard
❏ EPSON Status Monitor 3: Enabled
Note:
❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and
then select Enable EPSON Status Monitor 3.
❏ Composite black looks slightly dierent from pure black. In addition, the print speed is reduced.
❏ To maintain the quality of the print head, black ink is also consumed.
Options Description
Yes Select to use a mixture of color inks to create black. This window is displayed the next time
you print a similar job.
No Select to continue using the remaining black ink. This window is displayed the next time
you print a similar job.
Disable this feature Select to continue using the remaining black ink. This window is not displayed until you
replace the black ink cartridge and it runs low again.
User's Guide
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92
Maintaining the Printer
Checking and Cleaning the Print Head
If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When
print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are
clogged, clean the print head.
c
Important:
❏ Do not open the scanner unit or turn o the printer during head cleaning. If the head cleaning is incomplete, you
may not be able to print.
❏ Because print head cleaning uses some ink, clean the print head only if quality declines.
❏ When ink is low, you may not be able to clean the print head. Replace the ink cartridge rst.
❏ If print quality has not improved aer repeating nozzle check and head cleaning about four times, wait for at
least six hours without printing, and then run the nozzle check again and repeat the head cleaning if necessary.
We recommend to turn o the printer. If print quality has still not improved, contact Epson support.
❏ To prevent the print head from drying out, do not unplug the printer while the power is on.
Checking and Cleaning the Print Head - Control Panel
1. Load A4-size plain paper in the printer.
2. Enter Setup from the home screen using the
l
or
r
button, and then press the OK button.
3. Select Maintenance using the
l
or
r
button, and then press the OK button.
4. Select Nozzle Check using the
l
or
r
button, and then press the OK button.
5. Follow the on-screen instructions to print the nozzle check pattern.
6. Examine the printed pattern. If there are broken lines or missing segments as shown in the "NG" pattern, the
print head nozzles may be clogged. Go to the next step. If you cannot see any broken lines or missing segments
as in the following "OK" pattern, the nozzles are not clogged. Print head cleaning is not necessary. Select No
using the
u
or
d
button, and then press the OK button to exit.
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Maintaining the Printer
93
7. Select Ye s using the
d
or
u
button, and then press the OK button.
8. Follow the on-screen instructions to clean the print head.
9. When cleaning is
nished,
select Nozzle Check using the
d
or
u
button, and then follow the on-screen
instructions to print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are
printed completely.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 35
Checking and Cleaning the Print Head - Windows
1. Load A4-size plain paper in the printer.
2. Access the printer driver window.
3. Click Nozzle Check on the Maintenance tab.
4. Follow the on-screen instructions.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 35
& “Windows Printer Driver” on page 106
Checking and Cleaning the Print Head - Mac OS X
1. Load A4-size plain paper in the printer.
2. Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
3. Click Options & Supplies > Utility > Open Printer Utility.
4. Click Nozzle Check.
5. Follow the on-screen instructions.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 35
Aligning the Print Head
If you notice a misalignment of vertical lines or blurred images, align the print head.
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Maintaining the Printer
94
Aligning the Print Head - Control Panel
1. Load A4-size plain paper in the printer.
2.
Enter Setup from the home screen using the
l
or
r
button, and then press the OK button.
3. Select Maintenance using the
l
or
r
button, and then press the OK button.
4. Select Head Alignment using the
l
or
r
button, and then press the OK button.
5. Follow the on-screen instructions to print the alignment pattern.
6.
Follow the on-screen instructions to align the print head. Find and select the number for the most solid
pattern in each group using the
u
or
d
button, and then press the OK button.
Note:
❏ e test pattern may vary by model.
❏ If print quality is not improved, align the print head from a computer.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 35
Aligning the Print Head - Windows
1. Load A4-size plain paper in the printer.
2. Access the printer driver window.
3. Click Print Head Alignment on the Maintenance tab.
4.
Follow the on-screen instructions.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 35
& “Windows Printer Driver” on page 106
User's Guide
Maintaining the Printer
95
Aligning the Print Head - Mac OS X
1. Load A4-size plain paper in the printer.
2. Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
3. Click Options & Supplies > Utility > Open Printer Utility.
4.
Click Print Head Alignment.
5. Follow the on-screen instructions.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 35
Cleaning the Paper Path
When the printouts are smeared or scued, clean the roller inside.
c
Important:
Do not use tissue paper to clean the inside of the printer.
e
print head nozzles may be clogged with lint.
1. Make sure there is no dust or stains on the scanner glass and the document cover.
2. Enter Setup from the home screen using the
l
or
r
button, and then press the OK button.
3. Select Maintenance using the
l
or
r
button, and then press the OK button.
4. Select Paper Guide Cleaning using the
l
or
r
button, and then press the OK button.
5. Load A4-size plain paper in the printer.
6. Press the
x
button.
e paper is ejected from the printer.
Note:
e printer continues to make operating sounds for a while aer the paper is ejected. is is normal and not a sign of a
malfunction.
7. Repeat this procedure until the paper is not smeared with ink.
Note:
If you have a paper feed problem and if you have a cleaning sheet that came with Epson genuine paper, you may be able
to solve the paper feed problem by using the cleaning sheet instead of using A4-size plain paper. When using the cleaning
sheet, load the sheet in the printer following the instructions that came with the sheet. If a paper setup screen is
displayed, press the
button to continue. Repeat the procedure several times using the cleaning sheet.
User's Guide
Maintaining the Printer
96
Related Information
& “Loading Paper in the Rear Paper Feed” on page 35
Cleaning the Scanner Glass
When the copies or scanned images are smeared or scued, clean the scanner glass.
c
Important:
Never use alcohol or thinner to clean the printer.
ese
chemicals can damage the printer.
1. Open the document cover.
2. Use a so, dry, clean cloth to clean the surface of the scanner glass.
Note:
❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner
and a so cloth to remove it. Wipe o all remaining liquid.
❏ Do not press the glass surface too hard.
❏ Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan quality.
Saving Power
e printer enters sleep mode or turns o automatically if no operations are performed for a set period. You can
adjust the time before power management is applied. Any increase will aect the product's energy eciency. Please
consider the environment before making any change.
Saving Power - Control Panel
1. Enter Setup from the home screen using the
l
or
r
button, and then press the OK button.
2. Select Printer Setup using the
l
or
r
button, and then press the OK button.
3. Select Power
O
Timer or Sleep Timer using the
l
or
r
button, and then press the OK button.
User's Guide
Maintaining the Printer
97
4. Select the setting using the
u
or
d
button, and then press the OK button.
Saving Power - Windows
1. Access the printer driver window.
2. Click Printer and Option Information on the Maintenance tab.
3. Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Send. To
make the printer turn
o
automatically, select the time period as the Power
O
Timer setting, and click Send.
4. Click OK.
Related Information
& “Windows Printer Driver” on page 106
Saving Power - Mac OS X
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3.
Click Printer Settings.
4. Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Apply. To
make the printer turn o automatically, select the time period as the Power O Timer setting, and click
Apply.
User's Guide
Maintaining the Printer
98
Menu Options for Setup Mode
By selecting Setup on the home screen from the control panel, you can make printer settings or perform printer
maintenance.
Menu Options for Ink Levels
Select the menus on the control panel as described below.
Setup > Ink Levels
Displays the approximate levels of the ink cartridges. When an ! icon is displayed, the ink cartridge is running low.
When a X mark is displayed, the ink cartridge is expended.
Menu Options for Maintenance
Select the menus on the control panel as described below.
Setup > Maintenance
Nozzle Check
Prints a pattern to check if the print head nozzles are clogged.
Head Cleaning
Cleans clogged nozzles in the print head.
Head Alignment
Adjusts the print head to improve print quality.
Ink Cartridge Replacement
Use this feature to replace the ink cartridges before the ink is expended.
Paper Guide Cleaning
Cleans the roller inside the printer. Use this feature when your printouts are smeared or when paper is
not fed correctly.
Related Information
& “Checking and Cleaning the Print Head” on page 93
& “Aligning the Print Head” on page 94
& “Replacing Ink Cartridges” on page 85
& “Cleaning the Paper Path” on page 96
User's Guide
Menu Options for Setup Mode
99
Menu Options for Printer Setup
Select the menus on the control panel as described below.
Setup > Printer Setup
Paper Source Settings
❏ Paper Setup
Select the paper size and paper type you loaded in the paper source.
❏ Paper Setting Alert
Alerts you when the paper settings of a print job dier from the settings stored in the printer.
❏ Paper Conguration
Automatically displays the paper settings screen when paper is loaded. Disable this function if you
always load the same size of paper and you do not want to make paper settings every time you load
paper. AirPrint is not available when this is disabled. Also, the printer does not warn you even if the
paper settings do not match the paper you loaded.
Quiet Mode
Reduces the noise the printer makes, however, this may reduce print speed. Depending on the paper
type and print quality settings you selected, there may be no dierence in the printer's noise level.
Power O Timer
Automatically turns the printer o if no operations are performed for a period of time. You can adjust
the time before power management is applied. Any increase will aect the product’s energy eciency.
Please consider the environment before making any change.
Country/Region
Select the display country and region.
Language
Select the display language.
Sleep Timer
Select the time period before the printer enters sleep mode (energy saving mode) when no operations
are performed. e LCD screen turns black when the set time passes.
Related Information
& “Saving Power” on page 97
Menu Options for Network Settings
Select the menus on the control panel as described below.
Setup > Network Settings
Print Status Sheet
User's Guide
Menu Options for Setup Mode
100
Prints a network status sheet.
Wi-Fi Setup
❏ Wi -F i S et up Wi z ar d
Select a SSID, enter a password, and then connect the printer to a wireless (Wi-Fi) network.
❏ Push Button (WPS)
Connects the printer to a wireless (Wi-Fi) network by pressing a WPS push button on a wireless
router.
❏ PIN Code (WPS)
In the wireless router utility, enter the PIN code displayed on the printer's screen to connect the
printer to a wireless (Wi-Fi) network.
❏ Wi -F i Au to C onn e c t
Connects the printer to a wireless (Wi-Fi) network using a computer that is connected to the access
point. Insert the
soware
disc supplied with the printer into the computer, and then follow the on-
screen instructions. When you are prompted to operate the printer, run this menu.
❏ Disable Wi-Fi
Disables the connection by turning
o
the wireless signal without deleting the network information.
To enable the connection, set up the wireless (Wi-Fi) network again.
❏ Wi -F i Di re c t S e tu p
Connects the printer to a wireless (Wi-Fi) network without a wireless router.
Connection Check
Checks the status of the network connection and prints the network connection report. If there are any
problems with the connection, see the check report to solve the problem.
Related Information
& “Printing a Network Status Sheet” on page 29
& “Making Wi-Fi Settings from the Control Panel” on page 22
& “Printing a Network Connection Report” on page 26
Menu Options for Epson Connect Services
Select the menus on the control panel as described below.
Setup > Epson Connect Services
Status
Check whether or not the printer is registered and connected to the Epson Connect services.
Email Address
Check the printer's email address that is registered to the Epson Connect services.
Register/Delete
User's Guide
Menu Options for Setup Mode
101
Register or delete the printer to or from the Epson Connect services.
Suspend/Resume
Select whether to suspend or resume Epson Connect services.
For registration and usage guides, see the following portal website.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Related Information
& “Epson Connect Service” on page 104
Menu Options for Google Cloud Print Services
Select the menus on the control panel as described below.
Setup > Google Cloud Print Services
Status
Check whether or not the printer is registered and connected to the Google Cloud Print services.
Suspend/Resume
Select whether to suspend or resume the Google Cloud Print services.
Unregister
Unregister the Google Cloud Print services.
For registration and usage guides, see the following portal website.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Menu Options for File Sharing
Select the menus on the control panel as described below.
Setup > File Sharing
Select the connection method between the printer and a computer that will have write access to the memory card
inserted in the printer. Read and write access is given to the computer with the priority connection. Only read
access is given to other computers.
Related Information
& “Accessing a Memory Card From a Computer” on page 152
User's Guide
Menu Options for Setup Mode
102
Menu Options for Firmware Update
Select the menus on the control panel as described below.
Setup > Firmware Update
Update
Checks if the latest version of the rmware has been uploaded to the network server. If an update is
available, you can select whether or not to start updating.
Current Version
Displays the current rmware version of your printer.
Notication
Checks for rmware updates periodically and noties you if an update is available.
Related Information
& “Updating Applications and Firmware” on page 117
Menu Options for Restore Default Settings
Select the menus on the control panel as described below.
Setup > Restore Default Settings
Network Settings
Resets the network settings to their defaults.
All except Network
Resets all settings except for network settings to their defaults.
All Settings
Resets all settings to their defaults.
User's Guide
Menu Options for Setup Mode
103
Network Service and Software
Information
is section introduces the network services and soware products available for your printer from the Epson
website or the supplied CD.
Epson Connect Service
By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or
laptop, anytime and practically anywhere.
e
features available on the Internet are as follows.
Email Print Epson iPrint remote print Scan to Cloud Remote Print Driver
✓✓ – ✓
See the Epson Connect portal website for details.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Web Cong
Web Cong is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or
smart device. You can conrm the printer status or change the network service and printer settings. To use the
Web Cong, connect the printer and the computer or device to the same network.
Note:
e following browsers are supported.
OS Browser
Windows XP or later
Internet Explorer 8 or later, Firefox
*
, Chrome
*
Mac OS X v10.6.8 or later
Safari
*
, Firefox
*
, Chrome
*
iOS
*
Safari
*
Android 2.3 or later Default browser
Chrome OS
*
Default browser
*Use the latest version.
User's Guide
Network Service and Software Information
104
Running Web Cong on a Web Browser
1. Check the printer's IP address.
Select Setup > Network Settings > Print Status Sheet from the control panel, and then press the
x
button or
the OK button. Check the printer's IP address on the printed status sheet.
2. Launch a Web browser from a computer or smart device, and then enter the printer's IP address.
Format:
IPv4: http://the printer's IP address/
IPv6: http://[the printer's IP address]/
Examples:
IPv4: http://192.168.100.201/
IPv6: http://[2001:db8::1000:1]/
Note:
Using the smart device, you can also run Web Cong from the maintenance screen of Epson iPrint.
Related Information
& “Printing Using Epson iPrint” on page 64
Running Web Cong on Windows
When connecting a computer to the printer using WSD, follow the steps below to run Web Cong.
1. Access the devices and printers screen in Windows.
❏ Wi nd ow s 10
Right-click the start button or press and hold it, and then select Control Panel > Vi e w d e v i c es a n d pr i nt e rs
in Hardware and Sound.
❏ Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel > Vi e w d e v i c es a n d pr i n te r s in Hardware and Sound (or
Hardware).
❏ Wi nd ow s 7
Click the start button, and select Control Panel > Vi e w d e v i c es a n d pr i n te rs in Hardware and Sound.
❏ Wi nd ow s Vi st a
Click the start button, and select Control Panel > Printers in Hardware and Sound.
2. Right-click on your printer and select Properties.
3. Select the Web Ser vice tab and click the URL.
Running Web Cong on Mac OS X
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
User's Guide
Network Service and Software Information
105
2. Click Options & Supplies> Show Printer Webpage.
Windows Printer Driver
e printer driver controls the printer according to the commands from an application. Making settings on the
printer driver provides the best printing results. You can also check the status of the printer or keep it in top
operating condition using the printer driver utility.
Note:
You can change the language of the printer driver. Select the language you want to use from the Language setting on the
Maintenance tab.
Accessing the printer driver from applications
To make settings that apply only to the application you are using, access from that application.
Select Print or Print Setup from the File menu. Select your printer, and then click Preferences or Properties.
Note:
Operations dier depending on the application. See the application's help for details.
Accessing the printer driver from the control panel
To make settings that apply to all of the applications, access from the control panel.
❏ Wi nd ow s 1 0
Right-click the start button or press and hold it, and then select Control Panel > Vi e w d e v i c es a n d pr i nt e rs in
Hardware and Sound. Right-click on your printer, or press and hold it and then select Printing preferences.
❏ Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel > Vi e w d e v i c es a n d pr i n te r s in Hardware and Sound. Right-click
on your printer, or press and hold it and then select Printing preferences.
❏ Wi nd ow s 7
Click the start button, and select Control Panel > Vi e w d e v i c es a n d pr i n te rs in Hardware and Sound. Right-
click on your printer and select Printing preferences.
❏ Windows Vista
Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your printer
and select Select printing preferences.
❏ Wi nd ow s X P
Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes. Right-
click on your printer and select Printing preferences.
Accessing the printer driver from the printer icon on the task bar
e printer icon on the desktop task bar is a shortcut icon allowing you to quickly access the printer driver.
If you click the printer icon and select Printer Settings, you can access the same printer settings window as the one
displayed from the control panel. If you double-click this icon, you can check the status of the printer.
Note:
If the printer icon is not displayed on the task bar, access the printer driver window, click Monitoring Preferences on the
Maintenance tab, and then select Register the shortcut icon to the taskbar.
User's Guide
Network Service and Software Information
106
Starting the utility
Access the printer driver window. Click the Maintenance tab.
Guide to Windows Printer Driver
Help is available in the printer driver for Windows. To view explanations of the setting items, right-click on each
item, and then click Help.
Main Tab
You can make basic settings for printing, such as paper type or paper size.
You can also make settings for printing both sides of the paper or printing multiple pages on one sheet.
User's Guide
Network Service and Software Information
107
More Options Tab
You can select additional layout and printing options such as changing the size of a printout or making color
corrections.
User's Guide
Network Service and Software Information
108
Maintenance Tab
You can run maintenance features such as nozzle check and print head cleaning, and by starting EPSON Status
Monitor 3, you can check printer status and error information.
Making Operation Settings for the Windows Printer Driver
You can make settings such as enabling EPSON Status Monitor 3.
1. Access the printer driver window.
2. Click Extended Settings on the Maintenance tab.
3. Make the appropriate settings, and then click OK.
See the online help for explanations of the setting items.
Related Information
& “Windows Printer Driver” on page 106
Mac OS X Printer Driver
e
printer driver controls the printer according to the commands from an application. Making settings on the
printer driver provides the best printing results. You can also check the status of the printer or keep it in top
operating condition using the printer driver utility.
User's Guide
Network Service and Software Information
109
Accessing the printer driver from applications
Click Page Setup or Print on the File menu of your application. If necessary, click Show Details (or
d
) to expand
the print window.
Note:
Depending on the application being used, Page Setup may not be displayed in the File menu, and the operations for
displaying the print screen may dier. See the application's help for details.
Starting the utility
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Utility > Open Printer Utility.
Guide to Mac OS X Printer Driver
Print dialog
Switch the pop-up menu on the center of the screen to show more items.
Pop-up Menu Descriptions
Print Settings You can make the basic print settings such as paper type and print quality.
Layout You can select a layout for printing several pages on one sheet or select to print a border.
Paper Handling You can reduce or enlarge the size of the print job to automatically t the paper size you
loaded.
Color Matching You can adjust the colors.
Color Options
When you select EPSON Color Controls from the Color Matching menu, you can select a
color correction method.
User's Guide
Network Service and Software Information
110
Note:
On Mac OS X v10.8.x or later, if Print Settings menu is not displayed, Epson printer driver has not been installed correctly.
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer,
and then add the printer again. See the following to add a printer.
http://epson.sn
Epson Printer Utility
You can run a maintenance feature such as nozzle check and print head cleaning, and by starting EPSON Status
Monitor, you can check printer status and error information.
Making Operation Settings for the Mac OS X Printer Driver
Accessing the Operation Settings Window of the Mac OS X Printer Driver
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver).
Operation Settings of the Mac OS X Printer Driver
❏ Skip Blank Page: Avoids printing blank pages.
❏ Quiet Mode: Reduces the noise the printer makes, however, this may reduce print speed. Depending on the
paper type and print quality settings you selected, there may be no dierence in the printer's noise level.
User's Guide
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111
❏ Permit temporary black printing: Prints only with black ink temporarily.
❏ High Speed Printing: Prints when the print head moves in both directions.
e
print speed is faster, but the
quality may decline.
❏ Warning Notications: Allows the printer driver to display warning notications.
❏ Establish bidirectional communication: Usually, this should be set to On. Select O when acquiring the printer
information is impossible because the printer is shared with Windows computers on a network or for any other
reason.
Related Information
& “Temporarily Printing with Black Ink - Mac OS X” on page 91
Epson Scan 2 (Scanner Driver)
Epson Scan 2 is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast,
and quality of the scanned image.
Note:
You can also start Epson Scan 2 from a TWAIN-compliant scanning application.
Starting on Windows
❏ Wi nd ow s 1 0
Click the start button, and then select All apps > EPSON > Epson Scan 2.
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏ Wi nd ow s 7/Wi n do w s Vi st a / Win d ow s XP
Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2> Epson Scan 2.
Starting on Mac OS X
Note:
Epson Scan 2 does not support the Mac OS X fast user switching feature. Turn o fast user switching.
Select Go > Applications > Epson Soware > Epson Scan 2.
Related Information
& “Installing Applications” on page 116
Epson Event Manager
Epson Event Manager is an application that allows you to manage scanning from the control panel and save images
to a computer. You can add your own settings as presets, such as the document type, the save folder location, and
the image format. See the application's help for details.
User's Guide
Network Service and Software Information
112
Starting on Windows
❏ Wi nd ow s 1 0
Click the start button, and then select All apps > Epson Soware > Event Manager.
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏ Wi nd ow s 7/Wi n do w s Vi st a / Win d ow s XP
Click the start button, and then select All Programs or Programs > Epson Soware > Event Manager.
Starting on Mac OS X
Select Go > Applications > Epson
Soware
> Event Manager.
Related Information
& “Scanning to a Computer” on page 71
& “Installing Applications” on page 116
Epson Easy Photo Print
Epson Easy Photo Print is an application that allows you to easily print photos with various layouts. You can
preview the photo image and adjust the images or position. You can also print photos with a frame. See the
application's help for details.
Note:
To use this application, the printer driver needs to be installed.
Starting on Windows
❏ Wi nd ow s 1 0
Click the start button, and then select All apps > Epson Soware > Epson Easy Photo Print.
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏ Wi nd ow s 7/Wi n do w s Vi st a / Win d ow s XP
Click the start button, and then select All Programs or Programs > Epson
Soware
> Epson Easy Photo
Print.
Starting on Mac OS X
Select Go > Applications > Epson Soware > Epson Easy Photo Print.
Related Information
&
“Installing Applications” on page 116
E-Web Print (for Windows Only)
E-Web Print is an application that allows you to easily print web pages with various layouts. See the application's
help for details. You can access the help from the E-Web Print menu on the E-Web Print tool bar.
User's Guide
Network Service and Software Information
113
Note:
Check for supported browsers and the latest version from the download site.
Starting
When you install E-Web Print, it is displayed in your browser. Click Print or Clip.
Related Information
& “Installing Applications” on page 116
Easy Photo Scan
Easy Photo Scan is an application that allows you to scan photos and easily send the scanned image to a computer
or cloud service. You can also easily adjust the scanned image. See the application's help for details.
Note:
To use this application, the scanner driver Epson Scan 2 needs to be installed.
Starting on Windows
❏ Wi nd ow s 1 0
Click the start button, and then select All apps > Epson Soware > Easy Photo Scan.
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏ Wi nd ow s 7/Wi n do w s Vi st a / Win d ow s XP
Click the start button, and then select All Programs or Programs > Epson Soware > Easy Photo Scan.
Starting on Mac OS X
Select Go > Applications > Epson
Soware
> Easy Photo Scan.
Related Information
& “Installing Applications” on page 116
EPSON Software Updater
EPSON Soware Updater is an application that checks for new or updated soware on the internet and installs it.
You can also update the printer's rmware and manual.
Starting on Windows
❏ Wi nd ow s 1 0
Click the start button, and then select All apps > Epson Soware > EPSON Soware Updater.
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
User's Guide
Network Service and Software Information
114
❏ Wi nd ow s 7/Wi n do w s Vi st a / Win d ow s XP
Click the start button, and then select All Programs (or Programs) > Epson
Soware
> EPSON
Soware
Updater.
Note:
You can also start EPSON Soware Updater by clicking the printer icon on the task bar on the desktop, and then selecting
Soware
Update.
Starting on Mac OS X
Select Go > Applications > Epson Soware > EPSON Soware Updater.
Related Information
& “Installing Applications” on page 116
Uninstalling Applications
Note:
Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.
Uninstalling Applications - Windows
1. Press the
P
button to turn o the printer.
2. Quit all running applications.
3. Open Control Panel:
❏ Wi nd ow s 10
Right-click the start button or press and hold it, and then select Control Panel.
❏ Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel.
❏ Windows 7/Windows Vista/Windows XP
Click the start button and select Control Panel.
4. Open Uninstall a program (or Add or Remove Programs):
❏ Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista
Select Uninstall a program in Programs.
❏ Wi nd ow s XP
Click Add or Remove Programs.
5. Select the application you want to uninstall.
6.
Uninstall the applications:
❏ Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista
Click Uninstall/Change or Uninstall.
❏ Wi nd ow s XP
User's Guide
Network Service and Software Information
115
Click Change/Remove or Remove.
Note:
If the User Account Control window is displayed, click Continue.
7.
Follow the on-screen instructions.
Uninstalling Applications - Mac OS X
1. Download the Uninstaller using EPSON Soware Updater.
Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the
application.
2. Press the
P
button to turn o the printer.
3. To uninstall the printer driver, select System Preferences from the
menu > Printers & Scanners (or Print
& Scan, Print & Fax), and then remove the printer from the enabled printers list.
4. Quit all running applications.
5. Select Go > Applications > Epson Soware > Uninstaller.
6. Select the application you want to uninstall, and then click Uninstall.
c
Important:
e Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet
printers and you only want to delete some drivers, delete all of them rst, and then install the necessary printer
driver again.
Note:
If you cannot nd the application you want to uninstall in the application list, you cannot uninstall using the
Uninstaller. In this situation, select Go > Applications > Epson
Soware
, select the application you want to uninstall,
and then drag it to the trash icon.
Related Information
& “Installing Applications” on page 116
Installing Applications
Connect your computer to the network and install the latest version of applications from the website.
Note:
❏ Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.
❏ When reinstalling an application, you need to uninstall it rst.
1. Quit all running applications.
2. When installing the printer driver or Epson Scan 2, disconnect the printer and the computer temporarily.
Note:
Do not connect the printer and the computer until you are instructed to do so.
User's Guide
Network Service and Software Information
116
3. Access to the following website, and then enter the product name.
http://epson.sn
4. Go to Setup and then click Download. Click or double-click the downloaded le to run the installer. Follow
the on-screen instructions.
Note:
If you are using a Windows computer and you cannot download applications from the website, install them from the
soware disc that came with the printer.
Related Information
& “Uninstalling Applications” on page 115
Updating Applications and Firmware
You may be able to clear certain problems and improve or add functions by updating the applications and the
rmware. Make sure you use the latest version of the applications and rmware.
1. Make sure that the printer and the computer are connected, and the computer is connected to the internet.
2. Start EPSON Soware Updater, and update the applications or the rmware.
c
Important:
Do not turn o the computer or the printer while updating.
Note:
If you cannot nd the application you want to update in the list, you cannot update using the EPSON Soware
Updater. Check for the latest versions of the applications from your local Epson website.
http://www.epson.com
Related Information
& “EPSON Soware Updater” on page 114
Updating the Printer's Firmware using the Control Panel
If the printer is connected to the Internet, you can update the printer's
rmware
using the control panel. By
updating the rmware, the printer's performance may improve, or new functions may be added. You can also set
the printer to regularly check for rmware updates and notify you if any are available.
1. Enter Setup from the home screen using the
l
or
r
button, and then press the OK button.
2. Select Firmware Update using the
l
or
r
button, and then press the OK button.
3.
Select Update using the
l
or
r
button, and then press the OK button.
Note:
Select
Notication
> On to set the printer to regularly check for available
rmware
updates.
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117
4. Check the message displayed on the screen and press the OK button.
e
printer starts searching for available updates.
5. If a message is displayed on the LCD screen informing you that a
rmware
update is available, follow the on-
screen instructions to start the update.
c
Important:
❏ Do not turn o or unplug the printer until the update is complete; otherwise, the printer may malfunction.
❏ If the rmware update is not completed or is unsuccessful, the printer does not start up normally and
"Recovery Mode" is displayed on the LCD screen the next time the printer is turned on. In this situation, you
need to update the rmware again using a computer. Connect the printer to the computer with a USB cable.
While "Recovery Mode" is displayed on the printer, you cannot update the rmware over a network
connection. On the computer, access your local Epson website, and then download the latest printer
rmware. See the instructions on the website for the next steps.
User's Guide
Network Service and Software Information
118
Solving Problems
Checking the Printer Status
Checking Error Codes on the LCD Screen
A code is displayed on the LCD screen if there is an error or information that requires your attention.
Code Situation Solutions
E-01 A printer error has occurred. Open the scanner unit and remove any paper or protective material
inside the printer. Turn the power
o
and on again.
E-02 A scanner error has occurred. Turn the power o and on again.
E-11 An ink pad needs to be replaced. Contact Epson or an authorised Epson service provider to replace the
ink pad*. It is not a user-serviceable part.
W-01 A paper jam has occurred. Remove the paper from the printer and press the button displayed on
the bottom of the LCD screen to clear the error. In some case, you
need to turn the power
o
and on again.
W-11 An ink pad is nearing the end of its
service life.
Contact Epson or an authorised Epson service provider to replace the
ink pad*. It is not a user-serviceable part. The message will be
displayed until the ink pad is replaced.
Press the
x
button to resume printing.
W-12 Ink cartridges are installed
incorrectly.
Press the ink cartridge down rmly.
W-13 The ink cartridge displayed on the
LCD screen has not been
recognized.
Replace the ink cartridge. Epson recommends the use of genuine
Epson ink cartridges.
I-22
Set Wi-Fi from the Push Button
(WPS).
Push the access point button. If there is no button on the access
point, open the access point setting window, and then click the
button displayed in the software.
I-23
Set Wi-Fi from the PIN Code (WPS).
Enter the PIN code displayed on the LCD screen into the access point
or computer within two minutes.
I-31
Set Wi-Fi from the Wi-Fi Auto
Connect.
Install the software on your computer, and then press the OK button
when Wi-Fi setup starts.
I-41
Paper Conguration is disabled.
Some functions cannot be used.
If Paper Conguration is disabled, you cannot use AirPrint. To use
the feature, enable Paper Conguration.
I-60 Your computer may not support
WSD (Web Services for Devices).
The scan to computer (WSD) feature is only available for computers
running English versions of Windows 10, Windows 8.1, Windows 8,
Windows 7 or Windows Vista. Make sure that the printer is correctly
connected to the computer.
I-71 -
Place the originals on the scanner glass to copy in A4, 2-up Copy or
A4, Book/2-up layout.
User's Guide
Solving Problems
119
Code Situation Solutions
Recovery
Mode
The printer has started in recovery
mode because the
rmware
update
failed.
Follow the steps below to try to update the rmware again.
1. Connect the computer and the printer with a USB cable. (During
recovery mode, you cannot update the rmware over a network
connection.)
2. Visit your local Epson website for further instructions.
* In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage
from the pad, the printer is designed to stop printing when the pad has reached its limit. Whether and how
oen
this is required will vary according to the number of pages you print, the type of material that you print and the
number of cleaning cycles that the printer performs. e need for replacement of the pad does not mean that your
printer has ceased to operate in accordance with its
specications.
e
printer will advise you when the pad
requires replacing and this can only be performed by an authorised Epson Service provider.
e
Epson warranty
does not cover the cost of this replacement.
Related Information
&
“Contacting Epson Support” on page 153
&
“Removing Jammed Paper” on page 121
&
“Installing Applications” on page 116
& “Menu Options for Printer Setup” on page 100
& “Setting Up a WSD Port” on page 72
& “Placing Originals for 2-Up Layout” on page 40
& “Placing a Double-Page Spread for 2-Up Layout” on page 40
& “Updating Applications and Firmware” on page 117
Checking the Printer Status - Windows
1. Access the printer driver window.
2. Click EPSON Status Monitor 3 on the Maintenance tab.
Note:
❏ You can also check the printer status by double-clicking the printer icon on the taskbar. If the printer icon is not
added to the taskbar, click Monitoring Preferences on the Maintenance tab, and then select Register the shortcut
icon to the taskbar.
❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
&
“Windows Printer Driver” on page 106
Checking Printer Status - Mac OS X
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
User's Guide
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120
3. Click EPSON Status Monitor.
Removing Jammed Paper
Check the error displayed on the control panel and follow the instructions to remove the jammed paper including
any torn pieces. Next, clear the error.
c
Important:
Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.
Removing Jammed Paper from the Rear Paper Feed
Remove the jammed paper.
Removing Jammed Paper from the Output Tray
Remove the jammed paper.
User's Guide
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121
Removing Jammed Paper from Inside the Printer
!
Caution:
❏ Be careful not to trap your hand or
ngers
when opening or closing the scanner unit. Otherwise you may be
injured.
❏ Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating,
it could cause an injury. Be careful not to touch the protruding parts to avoid injury.
1. Open the scanner unit with the document cover closed.
2. Remove the jammed paper.
c
Important:
Do not touch the white
at
cable or translucent part inside the printer. Doing so may cause a malfunction.
User's Guide
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122
3. Close the scanner unit.
Paper Does Not Feed Correctly
Check the following points, and then take the appropriate actions to solve the problem.
❏ Place the printer on a at surface and operate in the recommended environmental conditions.
❏ Use paper supported by this printer.
❏ Follow the paper handling precautions.
❏ Make sure the paper size and paper type settings match the actual paper size and paper type loaded in the
printer.
Related Information
& “Environmental
Specications
” on page 148
& “Paper Handling Precautions” on page 33
&
“Available Paper and Capacities” on page 34
& “List of Paper Types” on page 35
Paper Jams
❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper.
❏ Load one sheet of paper at a time if you have loaded several sheets of paper.
Related Information
&
“Removing Jammed Paper” on page 121
&
“Loading Paper in the Rear Paper Feed” on page 35
Paper Feeds at a Slant
Load paper in the correct direction, and slide the edge guides against the edges of the paper.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 35
User's Guide
Solving Problems
123
Several Sheets of Paper are Fed at a Time
❏ Load one sheet of paper at a time.
❏ When several sheets of paper are fed at a time during manual 2-sided printing, remove any paper which is
loaded in the printer before you reload the paper.
No Paper Feeds
❏ Do not load more than the maximum number of sheets specied for the paper. For plain paper, do not load
above the line indicated by the triangle symbol on the edge guide.
❏ If you have the cleaning sheet that came with Epson genuine paper, use it to clean the roller inside the printer.
Related Information
& “Available Paper and Capacities” on page 34
& “Cleaning the Paper Path” on page 96
Paper Out Error Occurs
When a paper out error occurs although paper is loaded in the rear paper feed, reload paper against the right edge
of the rear paper feed.
Power and Control Panel Problems
Power Does Not Turn On
❏ Make sure the power cord is securely plugged in.
❏ Hold down the
P
button for a little longer.
Power Does Not Turn O
Hold down the
P
button for a little longer. If you still cannot turn o the printer, unplug the power cord. To
prevent the print head from drying out, turn the printer back on and turn it o by pressing the
P
button.
LCD Screen Gets Dark
e printer is in sleep mode. Press any button on the control panel to return the LCD screen to its former state.
Cannot Print from a Computer
❏ Install the printer driver.
❏ Connect the USB cable securely to the printer and the computer.
❏ If you are using a USB hub, try to connect the printer directly to the computer.
User's Guide
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124
❏ If you cannot print over a network, see the page that describes the network connection method from the
computer.
❏ If you are printing a large data size image, the computer may run out of memory. Print the image at a lower
resolution or a smaller size.
❏ In Windows, click Print Queue on the printer driver's Maintenance tab, and then check the following.
❏ Check if there are any paused print jobs.
Cancel printing if necessary.
❏ Make sure the printer is not oine or pending.
If the printer is
oine
or pending, clear the
oine
or pending setting from the Printer menu.
❏ Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark
on the menu item).
If the printer is not selected as the default printer, set it as the default printer.
❏ Make sure the printer port is selected correctly in Property > Port from the Printer menu as follows.
Select "USBXXX" for a USB connection, or "EpsonNet Print Port" for a network connection.
❏ In Mac OS X, make sure the printer status is not Pause.
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
double-click the printer. If the printer is paused, click Resume (or Resume Printer).
Related Information
& “Installing Applications” on page 116
& “Connecting to a Computer” on page 20
& “Canceling Printing” on page 66
When You Cannot Make Network Settings
❏ Turn o the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the
devices in the following order; access point, computer or smart device, and then printer. Move the printer and
computer or smart device closer to the access point to help with radio wave communication, and then try to
make network settings again.
❏ Select Setup > Network Settings > Connection Check, and then print the network connection report. If an
error has occurred, check the network connection report and then follow the printed solutions.
Related Information
& “Cannot Connect from Devices Even ough Network Settings are No Problem” on page 125
& “Messages and Solutions on the Network Connection Report” on page 26
Cannot Connect from Devices Even Though Network Settings are
No Problem
If you cannot connect from the computer or smart device to the printer even though the network connection
report does not show any problems, see the following.
User's Guide
Solving Problems
125
❏ When you are using multiple access points at the same time, you may not be able to use the printer from the
computer or smart device depending on the settings of the access points. Connect the computer or smart device
to the same access point as the printer.
❏ You may not be able to connect to the access point when the access point has multiple SSIDs and devices are
connected to dierent SSIDs on the same access point. Connect the computer or smart device to the same SSID
as the printer.
❏ An access point that is compliant with both IEEE802.11a and IEEE802.11g has SSIDs of 2.4 GHz and 5 GHz. If
you connect the computer or smart device to a 5 GHz SSID, you cannot be able to connect to the printer
because the printer only supports communication over 2.4 GHz. Connect the computer or smart device to the
same SSID as the printer.
User's Guide
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126
❏ Most access points have a privacy separator feature that blocks the communication from unauthorized devices.
If you cannot connect to the network even if the devices and access point are connected to the same SSID,
disable the privacy separator on the access point. See the manual provided with the access point for details.
Related Information
& “Checking the SSID Connected to the Printer” on page 127
& “Checking the SSID for the Computer” on page 127
Checking the SSID Connected to the Printer
You can check the SSID by printing a network connection report, network status sheet, or on Web Cong.
Checking the SSID for the Computer
Windows
Select Control Panel > Network and Internet > Network and Sharing Center.
User's Guide
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127
Mac OS X
Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is
indicated with a check mark.
Suddenly the Printer Cannot Print over a Network
Connection
❏ When you have changed your access point or provider, try making network settings for the printer again.
Connect the computer or smart device to the same SSID as the printer.
❏ Turn o the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the
devices in the following order; access point, computer or smart device, and then printer. Move the printer and
computer or smart device closer to the access point to help with radio wave communication, and then try to
make network settings again.
❏ In Windows, click Print Queue on the printer driver's Maintenance tab, and then check the following.
❏ Check if there are any paused print jobs. Cancel printing if necessary.
❏ Make sure the printer is not oine or pending. If the printer is oine or pending, clear the oine or
pending setting from the Printer menu.
❏ Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark
on the menu item).
If the printer is not selected as the default printer, set it as the default printer.
❏ Check if the selected port is correct in Printer propaties > Port
❏ Select Setup > Network Settings > Connection Check, and then print the network connection report. If the
report shows that the network connection failed, check the network connection report and then follow the
printed solutions.
❏ Try accessing any website from your computer to make sure that your computer's network settings are correct.
If you cannot access any website, there is a problem on the computer. See the manual provided with your
computer for more details.
Related Information
& “Checking the SSID Connected to the Printer” on page 127
& “Checking the SSID for the Computer” on page 127
& “Messages and Solutions on the Network Connection Report” on page 26
User's Guide
Solving Problems
128
& “Cannot Connect from Devices Even ough Network Settings are No Problem” on page 125
Suddenly the Printer Cannot Print Using a USB
Connection
❏ Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and
then select Remove Device. Next, connect the USB cable to the computer and try a test print. If printing is
possible, the setup is complete.
❏ Re-set the USB connection following the steps in [Changing a Connection Method to a Computer] in this
manual.
Related Information
& “Changing the Connection Method to a Computer” on page 30
Cannot Print from an iPhone or iPad
❏ Connect the iPhone or iPad to the same network (SSID) as the printer.
❏ Enable Paper Conguration in the following menus.
Setup > Printer Setup > Paper Source Settings > Paper Conguration
❏ Enable the AirPrint setting on Web Cong.
Related Information
&
“Connecting to a Smart Device” on page 22
&
“Web
Cong
” on page 104
Printing is Paused
If you are printing a large data size image, printing may be paused and the paper may be ejected. Print the image at
a lower resolution or a smaller size.
Printout Problems
Printout is Scued or Color is Missing
If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be
discharged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
Related Information
& “Checking and Cleaning the Print Head” on page 93
User's Guide
Solving Problems
129
Banding or Unexpected Colors Appear
e
print head nozzles may be clogged. Perform a nozzle check to check if the print head nozzles are clogged.
Clean the print head if any of the print head nozzles are clogged.
Related Information
& “Checking and Cleaning the Print Head” on page 93
Colored Banding Appears at Intervals of Approximately 2.5 cm
❏ Select the appropriate paper type setting for the type of paper loaded in the printer.
❏ Align the print head from a computer.
❏ When printing on plain paper, print using a higher quality setting.
Related Information
& “List of Paper Types” on page 35
& “Aligning the Print Head - Windows” on page 95
& “Aligning the Print Head - Mac OS X” on page 96
User's Guide
Solving Problems
130
Blurry Prints, Vertical Banding, or Misalignment
Align the print head.
Related Information
& “Aligning the Print Head” on page 94
Print Quality Does Not Improve Even After Aligning the Print Head
During bidirectional (or high speed) printing, the print head prints while moving in both directions, and vertical
lines may be misaligned. If print quality does not improve, disable the bidirectional (or high speed) setting.
Disabling this setting may slow down printing speed.
❏ Wi n d o w s
Clear High Speed on the printer driver’s More Options tab.
❏ Mac OS X
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver). Select O as the High Speed Printing
setting.
Print Quality is Poor
Check the following if the print quality is poor due to blurry prints, banding, missing colors, faded colors, and
misalignment in the prints.
❏ Use paper supported by this printer.
❏ Select the appropriate paper type setting for the type of paper loaded in the printer.
❏ Do not print on paper that is damp, damaged, or too old.
❏ If the paper is curled or the envelope is pued up, atten it.
❏ Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
❏ Align the print head.
❏ Print using a higher quality setting.
❏ Do not stack the paper immediately
aer
printing.
❏ Dry the printouts completely before ling or displaying them. When drying the printouts, avoid direct sun light,
do not use a dryer, and do not touch the printed side of paper.
❏ When printing images or photos, Epson recommends using genuine Epson paper rather than plain paper. Print
on the printable side of the genuine Epson paper.
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131
❏ Try to use genuine Epson ink cartridges. is product is designed to adjust colors based on the use of genuine
Epson ink cartridges.
e
use of non-genuine ink cartridges may cause print quality to decline.
❏ Epson recommends using the ink cartridge before the date printed on the package.
❏ For best results, use up ink cartridge within six months of opening the package.
Related Information
& “Available Paper and Capacities” on page 34
& “List of Paper Types” on page 35
&
“Paper Handling Precautions” on page 33
&
“Checking and Cleaning the Print Head” on page 93
& “Aligning the Print Head” on page 94
Paper Is Smeared or Scued
❏ When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct
direction and slide the edge guides to the edges of the paper.
❏ When vertical banding appears or the paper is smeared, clean the paper path.
❏ Place the paper on a at surface to check if it is curled. If it is, atten it.
❏ When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 35
& “Cleaning the Paper Path” on page 96
Printed Photos are Sticky
You may be printing on the wrong side of the photo paper. Make sure you are printing on the printable side.
When printing on the wrong side of the photo paper, you need to clean the paper path.
User's Guide
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132
Related Information
& “Cleaning the Paper Path” on page 96
Images or Photos are Printed in Unexpected Colors
When printing from the Windows printer driver, the Epson auto photo adjustment setting is applied by default
depending on the paper type. Try change the setting.
On the More Options tab, select Custom in Color Correction, and then click Advanced. Change the Scene
Correction setting from Auto Correct to any other option. If changing the setting does not work, use any color
correction method other than PhotoEnhance in Color Management.
Related Information
& “Adjusting the Print Color” on page 62
Colors Dier from What You See on the Display
❏ Display devices such as computer screens have their own display properties. If the display is unbalanced, the
image are not displayed with proper brightness and colors. Adjust the properties of the device.
❏ Light shining into the display has an eect on how the image is seen on the display. Avoid direct sunlight and
conrm
the image where an appropriate illuminance is assured.
❏ Colors may dier from what you see on smart devices such as smart phones or tablets with high-resolution
displays.
❏ Colors on a display are not quite identical to those on paper because the display device and the printer have a
dierent process of producing colors.
Cannot Print Without Margins
Make borderless setting in the print settings. If you select a paper type that does not support borderless printing,
you cannot select Borderless. Select a paper type that supports borderless printing.
Related Information
& “Menu Options for Print Photos Mode” on page 46
&
“Menu Options for Copy Mode” on page 68
&
“Printing Basics - Windows” on page 46
&
“Printing Basics - Mac OS X” on page 48
Edges of the Image are Cropped During Borderless Printing
During borderless printing, the image is slightly enlarged and the protruding area is cropped. Select a smaller
enlargement setting.
❏ Wi n d o w s
Click Settings next to the Borderless checkbox on the printer driver's Main tab, and then change the settings.
❏ Mac OS X
Change the Expansion setting from the print dialog's Print Settings menu.
User's Guide
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133
The Position, Size, or Margins of the Printout Are Incorrect
❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper.
❏ When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a
symbol on the frame of the scanner glass. If the edges of the copy are cropped o, move the original slightly
away from the corner.
❏ When placing the originals on the scanner glass, clean the scanner glass and the document cover. If there is dust
or stains on the glass, the copy area may extend to include the dust or stains, resulting in the wrong copying
position or small images.
❏ Select the appropriate paper size setting.
❏ Adjust the margin setting in the application so that it falls within the printable area.
Related Information
&
“Loading Paper in the Rear Paper Feed” on page 35
& “Placing Originals on the Scanner Glass” on page 39
& “Cleaning the Scanner Glass” on page 97
& “Printable Area” on page 143
Printed Characters Are Incorrect or Garbled
❏ Connect the USB cable securely to the printer and the computer.
❏ Cancel any paused print jobs.
❏ Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled
text may be printed next time you start the computer.
Related Information
& “Canceling Printing” on page 66
The Printed Image Is Inverted
Clear any mirror image settings in the printer driver or the application.
❏ Wi n d o w s
Clear Mirror Image on the printer driver's More Options tab.
❏ Mac OS X
Clear Mirror Image from the print dialog's Print Settings menu.
Mosaic-Like Patterns in the Prints
When printing images or photos, print using high-resolution data. Images on websites are
oen
low resolution
although they look good enough on the display, and so print quality may decline.
User's Guide
Solving Problems
134
Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied
Image
❏ Clean the paper path.
❏ Clean the scanner glass.
❏ Do not press too hard on the original or the document cover when you are placing the originals on the scanner
glass.
❏ When the paper is smeared, lower the copy density setting.
Related Information
& “Cleaning the Paper Path” on page 96
& “Cleaning the Scanner Glass” on page 97
& “Menu Options for Copy Mode” on page 68
Moiré (Cross-Hatch) Patterns Appear in the Copied Image
Change the reduce and enlarge setting or place the original at a slightly dierent angle.
Related Information
&
“Menu Options for Copy Mode” on page 68
An Image of the Reverse Side of the Original Appears in the Copied
Image
❏ For a thin original, place the original on the scanner glass and then place a piece of black paper over it.
❏ Lower the copy density setting on the control panel.
Related Information
& “Menu Options for Copy Mode” on page 68
The Printout Problem Could Not be Cleared
If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the
printer driver.
Related Information
& “Uninstalling Applications” on page 115
& “Installing Applications” on page 116
User's Guide
Solving Problems
135
Other Printing Problems
Printing Is Too Slow
❏ Close any unnecessary applications.
❏ Lower the quality setting. High quality printing slows down the printing speed.
❏ Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while
moving in both directions, and the printing speed increases.
❏ Wi n d o w s
Select High Speed on the printer driver's More Options tab.
❏ Mac OS X
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select On as the High Speed
Printing setting.
❏ Disable Quiet Mode.
❏ Control Panel
From the home screen, select Quiet Mode, and then disable it.
❏ Wi n d o w s
Select O as the Quiet Mode setting on the printer driver's Main tab.
❏ Mac OS X
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select O as the Quiet Mode
setting.
Printing Slows Down Dramatically During Continuous Printing
Printing slows down to prevent the printer mechanism from overheating and being damaged. However, you can
continue printing. To return to normal printing speed, leave the printer idle for at least 30 minutes. Printing speed
does not return to normal if the power is
o.
Cannot Cancel Printing from a Computer Running Mac OS X v10.6.8
If you want to stop printing from your computer, make the following settings.
Run Web Cong, and then select Port9100 as the Top Priority Protocol setting in AirPrint Setup. Select System
Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and
then add the printer again.
Related Information
& “Web Cong” on page 104
User's Guide
Solving Problems
136
Cannot Start Scanning
❏ Connect the USB cable securely to the printer and the computer.
❏ If you are using a USB hub, try to connect the printer directly to the computer.
❏ If you scan at a high resolution over a network, a communication error may occur. Lower the resolution.
❏ Make sure you select the correct printer (scanner) if a scanner list is displayed when you start Epson Scan 2.
❏ Make sure that the correct printer (scanner) is selected on Epson Scan 2.
❏ If you are using any TWAIN-compliant applications, select the printer (scanner) you are using.
❏ In Windows, make sure the printer (scanner) is displayed in Scanner and Camera.
e
printer (scanner) should
be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then
re-install Epson Scan 2. See the following to access Scanner and Camera.
❏ Wi nd ow s 1 0
Right-click the start button or press and hold it, select Control Panel, enter "Scanner and Camera" in the
search charm, click View scanners and cameras, and then check if the printer is displayed.
❏ Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel, enter "Scanner and Camera" in the search charm, click Show
Scanner and Camera, and then check if the printer is displayed.
❏ Wi nd ow s 7
Click the start button and select Control Panel, enter "Scanner and Camera" in the search charm, click Vi e w
scanners and cameras, and then check if the printer is displayed.
❏ Wi nd ow s Vi st a
Click the start button, select Control Panel > Hardware and Sound > Scanners and Cameras, and then
check if the printer is displayed.
❏ Wi nd ow s X P
Click the start button, select Control Panel > Printers and Other Hardware > Scanner and Cameras, and
then check if the printer is displayed.
❏ If you cannot scan using any TWAIN-compliant applications, uninstall and then reinstall the TWAIN-
compliant application.
Related Information
& “Uninstalling Applications” on page 115
& “Installing Applications” on page 116
Cannot Start Scanning when Using the Control Panel
❏ Make sure Epson Scan 2 and Epson Event Manager are installed correctly.
❏ Check the scanning setting assigned in Epson Event Manager.
Related Information
& “Epson Scan 2 (Scanner Driver)” on page 112
& “Epson Event Manager” on page 112
User's Guide
Solving Problems
137
Scanned Image Problems
Uneven Colors, Dirt, Spots, and so on Appear when Scanning from
the Scanner Glass
❏ Clean the scanner glass.
❏ Remove any trash or dirt that adheres to the original.
❏ Do not press with too much force on the original or the document cover. If you press with too much force,
blurring, smudges, and spots may occur.
Related Information
& “Cleaning the Scanner Glass” on page 97
The Image Quality Is Rough
❏ Set the Mode in Epson Scan 2 according to the original you want to scan. Scan using the settings for documents
in Document Mode, and the settings for photos in Photo Mode.
❏ In Epson Scan 2, adjust the image using items on the Advanced Settings tab, and then scan.
❏ If the resolution is low, try increasing the resolution and then scanning.
Related Information
& “Scanning Using Epson Scan 2” on page 74
Oset Appears in the Background of Images
Images on the back of the original may appear in the scanned image.
❏ In Epson Scan 2, select the Advanced Settings tab, and then adjust the Brightness.
is
feature may not be available depending on the settings on the Main Settings tab > Image Type or other
settings on the Advanced Settings tab.
❏ In Document Mode in Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text
Enhancement.
❏ When scanning from the scanner glass, place black paper or a desk pad over the original.
Related Information
& “Placing Originals on the Scanner Glass” on page 39
& “Scanning Using Epson Scan 2” on page 74
Text is Blurred
❏ In Document Mode in Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text
Enhancement.
User's Guide
Solving Problems
138
❏ Select Document Mode as the Mode in Epson Scan 2. Scan using the settings for documents in Document
Mode.
❏ In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White,
adjust reshold on the Advanced Settings tab. When you increase the reshold, the black color area
becomes larger.
❏ If the resolution is low, try increasing the resolution and then scanning.
Related Information
& “Scanning Documents (Document Mode)” on page 74
Moiré Patterns (Web-Like Shadows) Appear
If the original is a printed document, moiré patterns (web-like shadows) may appear in the scanned image.
❏ On the Advanced Settings tab in Epson Scan 2, set Descreening.
❏ Change the resolution, and then scan again.
Related Information
&
“Scanning Using Epson Scan 2” on page 74
Cannot Scan the Correct Area on the Scanner Glass
❏ Make sure the original is placed correctly against the alignment marks.
❏ If the edge of the scanned image is missing, move the original slightly away from the edge of the scanner glass.
❏ When placing multiple originals on the scanner glass, make sure there is a gap of at least 20 mm (0.79 in.)
between the originals.
❏ When scanning from the control panel and selecting the auto scan area cropping function, remove any trash or
dirt from the scanner glass and document cover. If there is any trash or dirt around the original, the scanning
range expands to include it.
Related Information
& “Placing Originals on the Scanner Glass” on page 39
Cannot Preview in Thumbnail
❏ When placing multiple originals on the scanner glass, make sure there is a gap of at least 20 mm (0.79 in.)
between the originals.
❏ Check that the original is placed straight.
User's Guide
Solving Problems
139
❏ Depending on the original, previewing may not be performed in umbnail. In this situation, scan in Normal
preview, and then create marquees manually.
Related Information
& “Scanning Photos or Pictures (Photo Mode)” on page 76
Text is Not Recognized Correctly when Saving as a Searchable PDF
❏ On the Image Format Options window in Epson Scan 2, check that Text L an guage is set correctly on the Tex t
tab.
❏ Check that the original is placed straight.
❏ Use an original with clear text. Text recognition may decline for the following types of originals.
❏ Originals that have been copied a number of times
❏ Originals received by fax (at low resolutions)
❏ Originals on which the letter spacing or line spacing is too small
❏ Originals with ruled lines or underlining over the text
❏ Originals with hand-written text
❏ Originals with creases or wrinkles
❏ In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White,
adjust reshold on the Advanced Settings tab. When you increase the reshold, black becomes stronger.
❏ In Document Mode in Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text
Enhancement.
Related Information
& “Scanning Documents (Document Mode)” on page 74
Cannot Solve Problems in the Scanned Image
If you have tried all of the solutions and have not solved the problem, initialize the Epson Scan 2 settings using
Epson Scan 2 Utility.
Note:
Epson Scan 2 Utility is an application that comes with Epson Scan 2.
1.
Start Epson Scan 2 Utility.
❏ Wi nd ow s 10
Click the start button, and then select All apps > EPSON > Epson Scan 2 Utility.
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏ Windows 7/Windows Vista/Windows XP
Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan
2 Utility.
❏ Mac OS X
Select Go > Applications > Epson Soware > Epson Scan 2 Utility.
User's Guide
Solving Problems
140
2. Select the Other tab.
3. Click Reset.
Note:
If initialization does not solve the problem, uninstall and re-install Epson Scan 2.
Related Information
& “Uninstalling Applications” on page 115
& “Installing Applications” on page 116
Other Scanning Problems
Scanning Is Too Slow
Lower the resolution.
Related Information
& “Scanning Using Epson Scan 2” on page 74
Scanning Stops when Scanning to PDF/Multi-TIFF
❏ When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200
pages in Multi-TIFF format.
❏ When scanning large volumes, we recommend scanning in grayscale.
❏ Increase the free space on the computer's hard disk. Scanning may stop if there is not enough free space.
❏ Try scanning at a lower resolution. Scanning stops if the total data size reaches the limit.
Related Information
& “Scanning Using Epson Scan 2” on page 74
Other Problems
Slight Electric Shock when Touching the Printer
If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer.
Install a ground wire to the computer that is connected to the printer.
Operation Sounds Are Loud
If operations sounds are too loud, enable Quiet Mode. Enabling this feature may reduce printing speed.
Depending on the paper type and print quality settings you selected, there may be no dierence in the printer's
noise level.
User's Guide
Solving Problems
141
❏ Control Panel
From the home screen, select Quiet Mode, and then enable it.
❏ Wi n d o w s
Enable Quiet Mode on the Main tab in the printer driver.
❏ Mac OS X
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting.
Cannot Save the Data to a Memory Card
❏ Use a memory card which is supported by the printer.
❏ Check that the memory card is not write protected.
❏ Check that the memory card has enough available memory. If the available memory is low, data cannot be
saved.
Related Information
& “Supported Memory Card Specications” on page 147
Application Is Blocked by a Firewall (for Windows Only)
Add the application to the Windows Firewall allowed program in security settings on the Control Panel.
"?" Is Displayed on the Photo Selection Screen
"?" is displayed on the LCD screen when the image le is not supported by the product.
Related Information
& “Supported Data Specications” on page 147
User's Guide
Solving Problems
142
Appendix
Technical Specications
Printer
Specications
Print Head Nozzle Placement Black ink nozzles: 180
Color ink nozzles: 59 for each color
Weight of Paper Plain Paper 64 to 90 g/m(17 to 24lb)
Envelopes Envelope #10, DL, C6: 75 to 90 g/m (20 to 24 lb)
Printable Area
Printable Area for Single Sheets
Print quality may decline in the shaded areas due to the printer's mechanism.
Border printing
A 3.0 mm (0.12 in.)
B 3.0 mm (0.12 in.)
C 40.0 mm (1.57 in.)
D 32.0 mm (1.26 in.)
Borderless printing
A 43.0 mm (1.69 in.)
B 35.0 mm (1.38 in.)
Printable Area for Envelopes
Print quality may decline in the shaded areas due to the printer's mechanism.
User's Guide
Appendix
143
A 3.0 mm (0.12 in.)
B 5.0 mm (0.20 in.)
C 18.0 mm (0.71 in.)
D 40.0 mm (1.57 in.)
Scanner Specications
Scanner Type Flatbed
Photoelectric Device CIS
Maximum Document Size 216×297 mm (8.5×11.7 in.)
A4, Letter
Resolution 1200 dpi (main scan)
2400 dpi (sub scan)
Color Depth Color
❏ 48 bits per pixel internal (16 bits per pixel per color internal)
❏ 24 bits per pixel external (8 bits per pixel per color external)
Grayscale
❏ 16 bits per pixel internal
❏ 8 bits per pixel external
Black and white
❏ 16 bits per pixel internal
❏ 1 bits per pixel external
Light Source LED
Interface
Specications
For Computer Hi-Speed USB
Network Function List
Functions Supported Remarks
Network Interfaces Ethernet - -
Wi-Fi Infrastructure ✓ -
Ad hoc - -
Wi-Fi Direct (Simple AP) ✓ -
User's Guide
Appendix
144
Functions Supported Remarks
Concurrent
Connection
Ethernet and Wi-Fi Direct (Simple AP) - -
Wi-Fi (Infrastructure) and Wi-Fi Direct (Simple AP) ✓ -
Panel Operation Wi-Fi Setup Wi-Fi Setup Wizard ✓ -
Push Button Setup (WPS) ✓ -
PIN Code Setup ✓ -
Wi-Fi Auto Connect ✓ -
Epson iPrint Connection - -
Wi-Fi Direct Setup ✓ -
General Network Setup - -
Network Connection Check ✓ -
Network Status - -
Network Status Sheet Printing ✓ -
Disable Wi-Fi ✓ -
Restore the Factory Default Settings ✓ -
File Sharing Setup ✓ Memory Card only
Network Printing EpsonNet Print (Windows) IPv4 ✓ -
Standard TCP/IP
(Windows)
IPv4,IPv6 ✓ -
WSD Printing (Windows) IPv4,IPv6 ✓ Windows Vista or
later
Bonjour Printing (Mac OS
X)
IPv4,IPv6 ✓ -
IPP Printing (Windows,Mac
OS X)
IPv4,IPv6 ✓ -
UPnP Printing IPv4 - Information
Appliance
PictBridge Printing (Wi-Fi) IPv4 - Digital Camera
Epson Connect (Email
Print)
IPv4 ✓ -
AirPrint (iOS,Mac OS X) IPv4,IPv6 ✓ iOS 5 or later, Mac
OS X v10.7 or later
Google Cloud Print IPv4,IPv6 ✓ -
User's Guide
Appendix
145
Functions Supported Remarks
Network Scanning Epson Scan 2 IPv4,IPv6 ✓ -
Event Manager IPv4 ✓ -
Epson Connect (Scan to
Cloud)
IPv4 - -
AirPrint (Scan) IPv4,IPv6 ✓ Mac OS X v10.9 or
later
ADF (AutoReversing) - -
Fax Send a fax IPv4 - -
Receive a fax IPv4 - -
AirPrint (Faxout) IPv4,IPv6 - Mac OS X v10.8 or
later
Wi-Fi
Specications
Standards
IEEE802.11b/g/n
*1
Frequency Range 2.4 GHz
Maximum Radio-Frequency Power
Transmitted
17 dBm (EIRP)
Coordination Modes
Infrastructure, Wi-Fi Direct (Simple AP)
*2
Wireless Securities
WEP (64/128bit), WPA2-PSK (AES)
*3
*1 Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase.
*2 Not supported for IEEE 802.11b.
*3 Complies with WPA2 standards with support for WPA/WPA2 Personal.
Security Protocol
SSL/TLS HTTPS Server/Client, IPPS
Supported Third Party Services
AirPrint Print iOS 5 or later/Mac OS X v10.7.x or later
Scan Mac OS X v10.9.x or later
Google Cloud Print
User's Guide
Appendix
146
External Storage Device Specications
Supported Memory Card Specications
Compatible Memory Cards Maximum Capacities
miniSD
*
2 GB
miniSDHC
*
32 GB
microSD
*
2 GB
microSDHC
*
32 GB
microSDXC
*
64 GB
SD 2 GB
SDHC 32 GB
SDXC 64 GB
* Attach an adapter to t the memory card slot. Otherwise, the card may get stuck.
Supported memory card voltages
3.3 V type, dual voltage (3.3 V and 5V) type (supply voltage: 3.3 V)
5 V memory cards are not supported.
Maximum supply current: 200 mA
Supported Data Specications
File Format
JPEG with the Exif Version 2.3 standard taken by digital cameras DCF
*1
version 1.0
or 2.0
*2
compliant
Image Size Horizontal: 80 to 10200 pixels
Vertical: 80 to 10200 pixels
File Size Less than 2 GB
Maximum Number of Files 2000
*1 Design rule for Camera File system.
*2 Photo data stored in the built-in memory of a digital camera is not supported.
Note:
"?" is displayed on the LCD screen when the printer cannot recognize the image le. In this situation, if you select a multiple
image layout, blank sections will be printed.
User's Guide
Appendix
147
Dimensions
Dimensions Storage
❏ Width: 390 mm (15.4 in.)
❏ Depth: 300 mm (11.8 in.)
❏ Height: 146 mm (5.7 in.)
Printing
❏ Width: 390 mm (15.4 in.)
❏ Depth: 528 mm (20.8 in.)
❏ Height: 279 mm (11.0 in.)
Weight
*
Approx. 4.3 kg (9.5 lb)
* Without the ink cartridges and the power cord.
Electrical Specications
Model 100 to 240 V Model 220 to 240 V Model
Rated Frequency Range 50 to 60 Hz 50 to 60 Hz
Rated Current 0.5 to 0.3 A 0.3 A
Power Consumption (with USB Con-
nection)
Standalone copying: Approx. 13.0 W
(ISO/IEC24712)
Ready mode: Approx. 4.3 W
Sleep mode: Approx. 1.6 W
Power
o:
Approx. 0.3 W
Standalone copying: Approx. 13.0 W
(ISO/IEC24712)
Ready mode: Approx. 4.3 W
Sleep mode: Approx. 1.6 W
Power
o:
Approx. 0.3 W
Note:
❏ Check the label on the printer for its voltage.
Environmental Specications
Operation Use the printer within the range shown in the following graph.
Temperature: 10 to 35°C (50 to 95°F)
Humidity: 20 to 80% RH (without condensation)
Storage
Temperature: -20 to 40°C (-4 to 104°F)
*
Humidity: 5 to 85% RH (without condensation)
User's Guide
Appendix
148
* You can store for one month at 40°C (104°F).
Environmental Specications for Ink Cartridges
Storage Temperature
-30 to 40 °C (-22 to 104 °F)
*
Freezing Temperature -16 °C (3.2 °F)
Ink thaws and is usable after approximately 3 hours at 25 °C (77 °F).
* You can store for one month at 40 °C (104 °F).
System Requirements
❏ Windows 10 (32-bit, 64-bit)/Windows 8.1 (32-bit, 64-bit)/Windows 8 (32-bit, 64-bit)/Windows 7 (32-bit, 64-
bit)/Windows Vista (32-bit, 64-bit)/Windows XP SP3 or later (32-bit)/Windows XP Professional x64 Edition SP2
or later
Mac OS X v10.11.x/Mac OS X v10.10.x/Mac OS X v10.9.x/Mac OS X v10.8.x/Mac OS X v10.7.x/Mac OS X
v10.6.8
Note:
❏ Mac OS X may not support some applications and features.
❏ e UNIX File System (UFS) for Mac OS X is not supported.
Regulatory Information
Standards and Approvals
Standards and Approvals for European Model
For European users
Hereby, Seiko Epson Corporation declares that the following radio equipment model is in compliance with
Directive 2014/53/EU. e full text of the EU declaration of conformity is available at the following website.
http://:www.epson.eu/conformity
C462U
For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg,
Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece,
Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia.
Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-
recommended
modication
of the products.
Restrictions on Copying
Observe the following restrictions to ensure the responsible and legal use of the printer.
User's Guide
Appendix
149
Copying of the following items is prohibited by law:
❏ Bank bills, coins, government-issued marketable securities, government bond securities, and municipal
securities
❏ Unused postage stamps, pre-stamped postcards, and other ocial postal items bearing valid postage
❏ Government-issued revenue stamps, and securities issued according to legal procedure
Exercise caution when copying the following items:
❏ Private marketable securities (stock certicates, negotiable notes, checks, etc.), monthly passes, concession
tickets, etc.
❏ Passports, driver’s licenses, warrants of tness, road passes, food stamps, tickets, etc.
Note:
Copying these items may also be prohibited by law.
Responsible use of copyrighted materials:
Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a
knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before
copying published material.
Transporting the Printer
When you need to transport the printer to move or for repairs, follow the steps below to pack the printer.
c
Important:
❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏ Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the
printer from printing.
1. Turn o the printer by pressing the
P
button.
2. Make sure the power light turns o, and then unplug the power cord.
c
Important:
Unplug the power cord when the power light is o. Otherwise, the print head does not return to the home
position causing the ink to dry, and printing may become impossible.
3. Disconnect all cables such as the power cord and USB cable.
4.
Make sure there is no memory card inserted.
5. Remove all of the paper from the printer.
6. Make sure there are no originals on the printer.
User's Guide
Appendix
150
7. Open the scanner unit with the document cover closed. Secure the ink cartridge holder to the case with tape.
8. Close the scanner unit.
9. Prepare to pack the printer as shown below.
10. Pack the printer in its box, using the protective materials.
When you use the printer again, make sure you remove the tape securing the ink cartridge holder. If print quality
has declined the next time you print, clean and align the print head.
User's Guide
Appendix
151
Related Information
& “Part Names and Functions” on page 13
& “Checking and Cleaning the Print Head” on page 93
& “Aligning the Print Head” on page 94
Accessing a Memory Card From a Computer
You can write or read data on an external storage device such as a memory card that has been inserted in the
printer from a computer.
c
Important:
❏ Insert a memory card aer removing write protection.
❏ If an image is saved to the memory card from a computer, the image and the number of photos are not refreshed
on the LCD screen. Remove and insert the memory card again.
❏ When sharing an external device inserted in the printer between computers connected over USB and over a
network, write access is only allowed to the computers that are connected by the method you selected on the
printer. To write to the external storage device, enter Setup on the control panel and select File Sharing and a
connection method.
Note:
It takes a while to recognize data from a computer if a large external storage device, such as 2TB HDD, is connected.
Windows
Select an external storage device in Computer or My Computer. e data on the external storage device is
displayed.
Note:
If you connected the printer to the network without the soware disc or Web Installer, map a memory card slot or USB port
as a network drive. Open Run and enter a printer name \\XXXXX or a printer's IP address \\XXX.XXX.XXX.XXX to
Open:. Right-click a device icon displayed to assign the network. e network drive appears in Computer or My Computer.
Mac OS X
Select a corresponding device icon. e data on the external storage device is displayed.
Note:
❏ To remove an external storage device, drag and drop the device icon to the trash icon. Otherwise, data in the shared drive
may not be displayed correctly when another external storage device is inserted.
❏ To access an external storage device through the network, select Go > Connect to Server from the menu on the desktop.
Enter a printer name cifs://XXXXX or smb://XXXXX (Where "XXXXX" is the printer name) in the Server Address, and
then click Connect.
Related Information
& “Inserting a Memory Card” on page 42
& “Supported Memory Card Specications” on page 147
User's Guide
Appendix
152
Where to Get Help
Technical Support Web Site
If you need further help, visit the Epson support website shown below. Select your country or region and go to the
support section of your local Epson website. e latest drivers, FAQs, manuals, or other downloadables are also
available from the site.
http://support.epson.net/
http://www.epson.eu/Support (Europe)
If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services
for assistance.
Contacting Epson Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting
information in your product manuals, contact Epson support services for assistance. If Epson support for your area
is not listed below, contact the dealer where you purchased your product.
Epson support will be able to help you much more quickly if you give them the following information:
❏ Product serial number
(e
serial number label is usually on the back of the product.)
❏ Product model
❏ Product soware version
(Click About, Version Info, or a similar button in the product
soware.)
❏ Brand and model of your computer
❏ Your computer operating system name and version
❏ Names and versions of the soware applications you normally use with your product
Note:
Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to
breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for
backing up or recovering data and/or settings even during a warranty period. We recommend that you make your own
backup data or take notes.
Help for Users in Europe
Check your Pan-European Warranty Document for information on how to contact Epson support.
User's Guide
Appendix
153
… 143 …


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  • my printer keeps switching itself off ,I then have to switch it back on to print on wi fi then it prints it just won stay on Submitted on 6-7-2017 at 16:24

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  • can i use a usb data cable on this printer if so where is it Submitted on 31-1-2017 at 21:37

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Others manual(s) of Epson EXPRESSION HOME XP-342

Epson EXPRESSION HOME XP-342 Quick start guide - English, German - 4 pages

Epson EXPRESSION HOME XP-342 User Manual - Dutch - 158 pages

Epson EXPRESSION HOME XP-342 Quick start guide - Dutch, French, Italian, Spanish - 4 pages


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