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Epson EXPRESSION HOME XP-245 Manual

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User's Guide
NPD5447-00 EN
Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein.
e
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
© 2016 Seiko Epson Corporation. All rights reserved.
e
contents of this manual and the
specications
of this product are subject to change without notice.
User's Guide
Copyright
2
Trademarks
❏ EPSON
®
is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
trademark of Seiko Epson Corporation.
❏ PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation.
Copyright © 2001 Seiko Epson Corporation. All rights reserved.
❏ Epson Scan 2 soware is based in part on the work of the Independent JPEG Group.
❏
libti
Copyright © 1988-1997 Sam
Leer
Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this soware and its documentation for any purpose is
hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in
all copies of the soware and related documentation, and (ii) the names of Sam Leer and Silicon Graphics
may not be used in any advertising or publicity relating to the soware without the specic, prior written
permission of Sam Leer and Silicon Graphics.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED
OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN
CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
❏ Microso
®
, Windows
®
, and Windows Vista
®
are registered trademarks of Microso Corporation.
❏ Apple, Macintosh, Mac OS, OS X, Bonjour, Safari, iPad, iPhone, iPod touch, and iTunes are trademarks of Apple
Inc., registered in the U.S. and other countries.
❏ Chrome™, Chrome OS™, and Android™ are trademarks of Google Inc.
❏ Adobe and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the
United States and/or other countries.
❏ Intel
®
is a registered trademark of Intel Corporation.
❏ General Notice: Other product names used herein are for
identication
purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
User's Guide
Trademarks
3
Contents
Copyright
Trademarks
About This Manual
Introduction of Manuals..................... 7
Marks and Symbols.........................7
Descriptions Used in this Manual...............8
Operating System References..................8
Important Instructions
Safety Instructions..........................9
Printer Advisories and Warnings............... 9
Advisories and Warnings for Setting Up/
Using the Printer........................10
Advisories and Warnings for Using the
Printer with a Wireless Connection...........11
Printer Basics
Part Names and Functions...................12
Control Panel............................ 14
Network Settings
Wi-Fi Connection......................... 16
Connecting to a Computer...................16
Connecting to a Smart Device................ 18
Making Wi-Fi Settings from the Control Panel. . . . .18
Making Wi-Fi Settings by Push Button Setup. . . . 18
Making Wi-Fi Settings by PIN Code Setup
(WPS)................................19
Checking the Network Connection Status........20
Checking the Network Status Using Network
Light.................................20
Printing a Network Connection Report........21
Printing a Network Status Sheet.............24
Replacing or Adding New Access Points.........25
Changing the Connection Method to a Computer. . 25
Restoring the Network Settings from the
Control Panel............................ 27
Loading Paper
Paper Handling Precautions..................28
Available Paper and Capacities................29
List of Paper Types.......................30
Loading Paper in the Rear Paper Feed...........30
Placing Originals on the Scanner
Glass
Placing Multiple Photos for Scanning...........35
Printing
Printing from a Computer................... 36
Printing Basics - Windows.................36
Printing Basics - Mac OS X.................37
Printing on 2-Sides (for Windows only). . . . . . . .40
Printing Several Pages on One Sheet..........41
Printing to Fit the Paper Size................42
Printing Multiple Files Together (for
Windows Only).........................43
Printing One Image on Multiple Sheets to
Create a Poster (for Windows Only).......... 44
Printing Using Advanced Features........... 50
Printing Photos Using Epson Easy Photo Print. . 52
Printing from Smart Devices................. 53
Using Epson iPrint.......................53
Canceling Printing.........................54
Canceling Printing - Printer Button...........55
Canceling Printing - Windows.............. 55
Canceling Printing - Mac OS X..............55
Copying
Copying Basics........................... 56
Making Multiple Copies.....................56
Scanning
Scanning from the Control Panel..............57
Scanning from a Computer...................57
Scanning Using Epson Scan 2...............57
Scanning from Smart Devices.................63
Installing Epson iPrint....................63
Scanning Using Epson iPrint............... 63
Replacing Ink Cartridges
Checking the Ink Levels.....................65
Checking the Ink Levels - Windows...........65
User's Guide
Contents
4
Checking the Ink Levels - Mac OS X..........65
Ink Cartridge Codes........................65
Ink Cartridge Handling Precautions............66
Replacing Ink Cartridges (When Ink Light is On
or Flashing)..............................69
Replacing Ink Cartridges (When Ink Light is O). . 72
Temporarily Printing with Black Ink............76
Temporarily Printing with Black Ink - Windows. 77
Temporarily Printing with Black Ink -
Mac OS X.............................78
Conserving Black Ink when the Black Ink Is
Low (for Windows Only)....................79
Maintaining the Printer
Checking and Cleaning the Print Head..........80
Checking and Cleaning the Print Head -
Printer Buttons......................... 80
Checking and Cleaning the Print Head -
Windows..............................81
Checking and Cleaning the Print Head -
Mac OS X.............................81
Aligning the Print Head.....................81
Aligning the Print Head - Windows...........82
Aligning the Print Head - Mac OS X..........82
Cleaning the Paper Path.....................82
Cleaning the Scanner Glass...................83
Saving Power.............................83
Saving Power - Windows.................. 84
Saving Power - Mac OS X..................84
Network Service and Software
Information
Epson Connect Service......................85
Web Cong..............................85
Running Web Cong on a Web Browser. . . . . . . 86
Running Web Cong on Windows........... 86
Running Web Cong on Mac OS X...........86
Windows Printer Driver.....................87
Guide to Windows Printer Driver............88
Making Operation Settings for the Windows
Printer Driver..........................90
Mac OS X Printer Driver.................... 90
Guide to Mac OS X Printer Driver........... 91
Making Operation Settings for the Mac OS X
Printer Driver..........................92
Epson Scan 2 (Scanner Driver)................93
Epson Event Manager.......................93
Epson Easy Photo Print..................... 94
E-Web Print (for Windows Only)..............94
Easy Photo Scan...........................95
EPSON Soware Updater. . . . . . . . . . . . . . . . . . . .95
Uninstalling Applications....................96
Uninstalling Applications - Windows......... 96
Uninstalling Applications - Mac OS X.........97
Installing Applications......................97
Updating Applications and Firmware...........98
Solving Problems
Checking the Printer Status.................. 99
Checking the Error Indicators on the Printer. . . . 99
Checking the Printer Status - Windows.......100
Checking Printer Status - Mac OS X.........101
Removing Jammed Paper...................101
Removing Jammed Paper from the Rear
Paper Feed............................102
Removing Jammed Paper from the Output Tray 102
Removing Jammed Paper from Inside the
Printer...............................102
Paper Does Not Feed Correctly...............104
Paper Jams............................104
Paper Feeds at a Slant....................104
Several Sheets of Paper are Fed at a Time. . . . . . 105
No Paper Feeds........................ 105
Power and Control Panel Problems............105
Power Does Not Turn On.................105
Power Does Not Turn O.................105
Cannot Print from a Computer...............105
When You Cannot Make Network Settings...... 106
Cannot Connect from Devices Even ough
Network Settings are No Problem...........106
Checking the SSID Connected to the Printer. . . 108
Checking the SSID for the Computer.........108
Suddenly the Printer Cannot Print over a
Network Connection......................109
Suddenly the Printer Cannot Print Using a USB
Connection.............................110
Printout Problems........................ 110
Printout is Scued or Color is Missing........110
Banding or Unexpected Colors Appear.......110
Colored Banding Appears at Intervals of
Approximately 2.5 cm....................111
Blurry Prints, Vertical Banding, or
Misalignment..........................111
Print Quality is Poor.....................112
Paper Is Smeared or Scued...............112
User's Guide
Contents
5
Printed Photos are Sticky.................113
Images or Photos are Printed in Unexpected
Colors...............................113
Colors Dier from What You See on the
Display..............................113
Cannot Print Without Margins.............114
Edges of the Image are Cropped During
Borderless Printing......................114
e Position, Size, or Margins of the Printout
Are Incorrect..........................114
Printed Characters Are Incorrect or Garbled. . . 114
e
Printed Image Is Inverted..............115
Mosaic-Like Patterns in the Prints...........115
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image...........115
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image......................... 115
Banding Appears on the Copied Image.......115
An Image of the Reverse Side of the Original
Appears in the Copied Image..............115
e Printout Problem Could Not be Cleared. . . 116
Other Printing Problems................... 116
Printing Is Too Slow.....................116
Printing Slows Down Dramatically During
Continuous Printing.....................116
Cannot Start Scanning.....................116
Cannot Start Scanning when Using the
Control Panel..........................117
Scanned Image Problems...................118
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass.......118
e Image Quality Is Rough...............118
Oset
Appears in the Background of Images. . . 118
Text is Blurred.........................118
Moiré Patterns (Web-Like Shadows) Appear. . . 119
Cannot Scan the Correct Area on the
Scanner Glass..........................119
Cannot Preview inumbnail............. 119
Text is Not Recognized Correctly when
Saving as a Searchable PDF................120
Cannot Solve Problems in the Scanned Image. . 120
Other Scanning Problems...................121
Scanning Is Too Slow....................121
Scanning Stops when Scanning to PDF/
Multi-TIFF........................... 121
Other Problems..........................121
Slight Electric Shock when Touching the
Printer...............................121
Operation Sounds Are Loud...............121
Application Is Blocked by a Firewall (for
Windows Only)........................122
Appendix
Technical Specications....................123
Printer
Specications
....................123
Scanner
Specications
...................124
Interface Specications...................124
Network Function List...................124
Wi - F i
Specications
.....................126
Security Protocol.......................126
Dimensions...........................126
Electrical Specications..................126
Environmental
Specications
..............127
System Requirements....................127
Regulatory Information....................128
Standards and Approvals................. 128
Restrictions on Copying..................128
Transporting the Printer....................129
Where to Get Help........................131
Technical Support Web Site................131
Contacting Epson Support................131
User's Guide
Contents
6
About This Manual
Introduction of Manuals
e following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the
various Epson soware applications.
❏ Start Here (paper manual)
Provides you with information on setting up the printer, installing the
soware,
using the printer, solving
problems, and so on.
❏ User's Guide (digital manual)
is
manual. Provides overall information and instructions on using the printer, on network settings when
using the printer on a network, and on solving problems.
You can obtain the latest versions of the above manuals with the following methods.
❏ Paper manual
Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support
website at http://support.epson.net/.
❏ Digital manual
Start EPSON Soware Updater on your computer. EPSON Soware Updater checks for available updates of
Epson
soware
applications and the digital manuals, and allows you to download the latest ones.
Related Information
& “EPSON Soware Updater” on page 95
Marks and Symbols
!
Caution:
Instructions that must be followed carefully to avoid bodily injury.
c
Important:
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
&
Related Information
Links to related sections.
User's Guide
About This Manual
7
Descriptions Used in this Manual
❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or Mac
OS X v10.11.x. e content displayed on the screens varies depending on the model and situation.
❏ Illustrations of the printer used in this manual are examples only. Although there may be slight dierences
depending on the model, the method of operation is the same.
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", and
"Windows XP" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.
❏ Microso
®
Wi n d ow s
®
10 operating system
❏ Microso
®
Wi n d ow s
®
8.1 operating system
❏
Microso
®
Wi n d ow s
®
8 operating system
❏ Microso
®
Wi n d ow s
®
7 operating system
❏ Microso
®
Wi n d ow s Vis t a
®
operating system
❏
Microso
®
Wi n d ow s
®
XP operating system
❏ Microso
®
Wi n d ow s
®
XP Professional x64 Edition operating system
Mac OS X
In this manual, "Mac OS X v10.11.x" refers to OS X El Capitan, "Mac OS X v10.10.x" refers to OS X Yosemite, "Mac
OS X v10.9.x" refers to OS X Mavericks, and "Mac OS X v10.8.x" refers to OS X Mountain Lion. Additionally, "Mac
OS X" is used to refer to "Mac OS X v10.11.x", "Mac OS X v10.10.x", "Mac OS X v10.9.x", "Mac OS X v10.8.x", "Mac
OS X v10.7.x", and "Mac OS X v10.6.8".
User's Guide
About This Manual
8
Important Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future
reference. Also, be sure to follow all warnings and instructions marked on the printer.
❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following
Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of
other cords with this printer or the use of the supplied power cord with other equipment may result in re or
electric shock.
❏ Be sure your AC power cord meets the relevant local safety standard.
❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by
yourself, except as specically explained in the printer's manuals.
❏ Unplug the printer and refer servicing to qualied service personnel under the following conditions:
e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing
damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
❏ Place the printer near a wall outlet where the plug can be easily unplugged.
❏ Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
❏ Take care not to spill liquid on the printer and not to handle the printer with wet hands.
❏ Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely
aect the operation of cardiac pacemakers.
❏ Be careful when you handle used ink cartridges, as there may be some ink around the ink supply port.
❏ If ink gets on your skin, wash the area thoroughly with soap and water.
❏ If ink gets into your eyes, ush them immediately with water. If discomfort or vision problems continue aer
a thorough
ushing,
see a doctor immediately.
❏ If ink gets into your mouth, see a doctor right away.
❏ Do not disassemble the ink cartridge; otherwise ink may get into your eyes or on your skin.
❏ Do not shake ink cartridges too vigorously and do not drop them. Also, be careful not to squeeze them or tear
their labels. Doing so may cause ink leakage.
❏ Keep ink cartridges out of the reach of children.
Printer Advisories and Warnings
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this
manual for future reference.
User's Guide
Important Instructions
9
Advisories and Warnings for Setting Up/Using the Printer
❏ Do not block or cover the vents and openings in the printer.
❏ Use only the type of power source indicated on the printer's label.
❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
❏ Avoid electrical outlets controlled by wall switches or automatic timers.
❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
❏ e power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.
Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter
and leave the transformer.
❏ If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
❏ If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the printer.
❏ When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
may damage both devices connected by the cable.
❏ Place the printer on a
at,
stable surface that extends beyond the base of the printer in all directions.
e
printer
will not operate properly if it is tilted at an angle.
❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏ Allow space above the printer so that you can fully raise the document cover.
❏ Leave enough space in front of the printer for the paper to be fully ejected.
❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
❏ Do not insert objects through the slots in the printer.
❏ Do not put your hand inside the printer during printing.
❏ Do not touch the white at cable inside the printer.
❏ Do not use aerosol products that contain
ammable
gases inside or around the printer. Doing so may cause
re.
❏ Do not move the print head by hand; otherwise, you may damage the printer.
❏ Be careful not to trap your ngers when closing the scanner unit.
❏ Do not press too hard on the scanner glass when placing the originals.
❏ Always turn the printer o using the
P
button. Do not unplug the printer or turn o the power at the outlet
until the
P
light stops
ashing.
❏ Before transporting the printer, make sure that the print head is in the home (far right) position and the ink
cartridges are in place.
❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.
User's Guide
Important Instructions
10
Advisories and Warnings for Using the Printer with a Wireless
Connection
❏ Radio waves from this printer may negatively aect the operation of medical electronic equipment, causing
them to malfunction. When using this printer inside medical facilities or near medical equipment, follow
directions from the authorized personnel representing the medical facilities, and follow all posted warnings and
directions on the medical equipment.
❏ Radio waves from this printer may negatively
aect
the operation of automatically controlled devices such as
automatic doors or re alarms, and could lead to accidents due to malfunction. When using this printer near
automatically controlled devices, follow all posted warnings and directions on these devices.
User's Guide
Important Instructions
11
Printer Basics
Part Names and Functions
A
Edge guide Feeds the paper straight into the printer. Slide to the
edges of the paper.
B
Rear paper feed Loads paper.
C
Paper support Supports loaded paper.
D
Feeder guard Prevents foreign substance from entering the printer.
Usually keep this guard closed.
E
Output tray Holds the ejected paper.
F
Control panel Operates the printer.
A
Scanner unit support Supports the scanner unit.
User's Guide
Printer Basics
12
B
Ink cartridge holder Install the ink cartridges. Ink is ejected from the print
head nozzles underneath.
A
B
C
A
Document cover Blocks external light while scanning.
B
Scanner glass Place the originals.
C
Scanner unit Scans placed originals. Open when replacing ink
cartridges or removing jammed paper inside the
printer.
A
B
A
AC inlet Connects the power cord.
B
USB port Connects a USB cable to connect with a computer.
User's Guide
Printer Basics
13
Control Panel
AB G
H
I
EF
C
D
A
The left and right lights indicate the network status.
❏ Green light - left: Turns on while the printer is connected to a wireless (Wi-Fi) network, or
ashes while communicating.
❏ Orange light - right: Flashes when a problem with the printer's wireless (Wi-Fi) network
connection occurs.
The lights ash alternately or simultaneously while initializing or making network settings.
B
Turns the printer on or o.
Do not turn o while the power light is ashing (while the printer is operating or processing
data).
Unplug the power cord when the power light is
o.
C
When a network error occurs, pressing this button cancels the error. Hold this button down for
more than three seconds to perform Wi-Fi auto setup using the WPS push button.
D
Prints a network connection report allowing you to determine the causes of any problems you
may have using the printer on a network. If you need more detailed network settings and
connection status, hold this button down for at least 10 seconds to print a network status
sheet.
E
Starts monochrome copying on A4 size plain paper. To increase the number of copies (by up to
20 copies), press this button within one second intervals.
F
Starts color copying on A4 size plain paper. To increase the number of copies (by up to 20
copies), press this button within one second intervals.
G
Stops the current operation.
Hold this button down for three seconds until the
P
button ashes to run print head cleaning.
When the
B
light turns on, press this button to replace the ink cartridges. When the
B
light
ashes or turns o, hold this button down for six seconds to replace the cartridge.
H
Turns on or ashes when paper is out or a paper jam occurs.
I
Turns on when an ink cartridge error occurs, such as the ink cartridge needs to be replaced.
Flashes when the ink is low.
Additional functions are available with dierent combinations of buttons.
User's Guide
Printer Basics
14
+ Press and buttons simultaneously to run software on a USB-connected computer
and scan as a PDF le.
+ or Press the
y
and the or buttons simultaneously to copy in draft mode.
For users in Western Europe, the draft mode is not available.
+ Hold down the and buttons simultaneously for three seconds to start PIN Code
Setup (WPS).
+ Turn the printer on while holding down the button to restore the default network
settings. When the network settings are restored, the printer turns on and the network status
lights ash orange and green.
+
Turn the printer on while holding down the
y
button to print the nozzle check pattern.
Related Information
& “Checking the Error Indicators on the Printer” on page 99
& “Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 19
& “Restoring the Network Settings from the Control Panel” on page 27
User's Guide
Printer Basics
15
Network Settings
Wi-Fi Connection
Connect the printer and the computer or smart device to the access point. is is the typical connection method
for home or oce networks where computers are connected by Wi-Fi through the access point.
Related Information
& “Connecting to a Computer” on page 16
& “Connecting to a Smart Device” on page 18
& “Making Wi-Fi Settings from the Control Panel” on page 18
Connecting to a Computer
We recommend using the installer to connect the printer to a computer. You can run the installer using one of the
following methods.
❏ Setting up from the website
Access the following website, and then enter the product name.
http://epson.sn
Go to Setup, and then click Download in the download and connect part. Click or double-click the
downloaded
le
to run the installer. Follow the on-screen instructions.
❏ Setting up using the soware disc (only for the models that come with a soware disc and users with computers
with disc drives.)
Insert the soware disc into the computer, and then follow the on-screen instructions.
Selecting the Connection Methods
Follow the on-screen instructions until the following screen is displayed, and then select the connection method of
the printer to the computer.
User's Guide
Network Settings
16
❏ Wi n d o w s
Select the connection type and then click Next.
❏ Mac OS X
Select the connection type.
User's Guide
Network Settings
17
Follow the on-screen instructions. e necessary soware is installed.
Connecting to a Smart Device
You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the
smart device. To use the printer from a smart device, set up from the following website. Access to the website from
the smart device that you want to connect to the printer.
http://epson.sn > Setup
Note:
If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the
computer
rst.
Making Wi-Fi Settings from the Control Panel
You can make network settings from the printer's control panel. Aer connecting the printer to the network,
connect to the printer from the device that you want to use (computer, smart phone, tablet, and so on.)
Related Information
& “Making Wi-Fi Settings by Push Button Setup” on page 18
& “Making Wi-Fi Settings by PIN Code Setup (WPS)” on page 19
Making Wi-Fi Settings by Push Button Setup
You can automatically set up a Wi-Fi network by pressing a button on the access point. If the following conditions
are met, you can set up by using this method.
❏ e access point is compatible with WPS (Wi-Fi Protected Setup).
❏ e current Wi-Fi connection was established by pressing a button on the access point.
Note:
If you cannot nd the button or you are setting up using the soware, see the documentation provided with the access point.
1. Hold down the [WPS] button on the access point until the security light
ashes.
If you do not know where the [WPS] button is, or there are no buttons on the access point, see the
documentation provided with your access point for details.
User's Guide
Network Settings
18
2. Press button on the printer's control panel until the green light on the le and the orange light on the right
alternately blink (approximately 3 seconds).
e connection setting will start. Green light on the le and orange light on the right will simultaneously turn
on when the connection is established. Orange light on the right will be automatically turned
o
within 5
minutes.
Note:
e printer is in a connection error status when green light on the le is o and orange light on the right is blinking.
Aer clearing the printer error by pressing the
button on the control panel, reboot the access point, place it close to
the printer and try again. If it still does not work, print a network connection report and check the solution.
Related Information
& “Checking the Network Connection Status” on page 20
& “When You Cannot Make Network Settings” on page 106
Making Wi-Fi Settings by PIN Code Setup (WPS)
You can connect to an access point by using a PIN code that is printed on the network status sheet. You can use
this method to set up if an access point is capable of WPS (Wi-Fi Protected Setup). Use a computer to enter a PIN
code into the access point.
1. Load papers.
2. Hold down the
button on the printer's control panel for at least 10 seconds.
e
network status sheet is printed.
Note:
If you release the
button within 10 seconds, a network connection report is printed. Note that PIN code
information is not printed on this report.
User's Guide
Network Settings
19
3. While holding down the button, press the button until green light on the
le
and orange light on the
right ash simultaneously (approximately 3 seconds).
4. Use your computer to enter the PIN code (an eight digit number) printed on [WPS-PIN Code] column of the
network status sheet into the access point within two minutes.
Green light on the le and orange light on the right will simultaneously turn on when the connection is
established. Orange light on the right will be automatically turned
o
within 5 minutes.
Note:
❏ See the documentation provided with your access point for details on entering a PIN code.
❏ e printer is in a connection error status when the green light on the le is o and the orange light on the right is
blinking.
Aer
clearing the printer error by pressing the
button on the control panel, reboot the access point,
place it close to the printer and try again. If it still does not work, print a network connection report and check the
solution.
Related Information
& “Printing a Network Status Sheet” on page 24
& “Checking the Network Connection Status” on page 20
& “When You Cannot Make Network Settings” on page 106
Checking the Network Connection Status
Checking the Network Status Using Network Light
You can check the network connection status using the network light on the printer’s control panel.
Related Information
& “Control Panel” on page 14
User's Guide
Network Settings
20
Printing a Network Connection Report
You can print a network connection report to check the status between the printer and the access point.
1. Load papers.
2. Press the
button.
e
network connection report is printed.
Related Information
& “Messages and Solutions on the Network Connection Report” on page 21
Messages and Solutions on the Network Connection Report
Check the messages and error codes on the network connection report, and then follow the solutions.
User's Guide
Network Settings
21
a. Error code
b. Messages on the Network Environment
a. Error code
Code Solution
E-1 ❏ Make sure that the Ethernet cable is connected to the printer, a hub, or other network devices.
❏ Make sure that the hub or other network devices are turned on.
E-2
E-3
E-7
❏ Make sure that the access point is turned on.
❏ Check that the computer or other devices are connected correctly to the access point.
❏ Place the printer close to the access point. Remove any obstacles between them.
❏ If you have entered the SSID manually, check if it is correct. Check the SSID from the Network Status part on
the network connection report.
❏ To establish a network using push button setup, check that the access point supports WPS. If it does not
support WPS, you cannot establish a network using push button setup.
❏ Check that only ASCII characters (alphanumeric characters and symbols) are used for the SSID. The printer
cannot display an SSID which contains any characters other than ASCII characters.
❏ Check the SSID and password before connecting to the access point. If you are using an access point with its
default settings, the SSID and password are on the label. If you do not know the SSID and password, contact
the person who set up the access point, or see the documentation provided with the access point.
❏ When you want to connect to an SSID generated using the tethering function on a smart device, check the
SSID and password in the documentation provided with the smart device.
❏ If the Wi-Fi connection is suddenly disconnected, check the following. If any of these are applicable, reset the
network settings using the installer. You can run it from the following website.
http://epson.sn > Setup
❏ Another smart device was added to the network using push button setup.
❏ The Wi-Fi network was set up using any method other than push button setup.
E-5 Make sure the access point's security type is set to one of the following. If it is not, change the security type on
the access point, and then reset the printer's network settings.
❏ WEP-64 bit (40 bit)
❏ WEP-128 bit (104 bit)
❏ WPA PSK (TKIP/AES)
*
❏ WPA2 PSK (TKIP/AES)
*
❏ WPA (TKIP/AES)
❏ WPA2 (TKIP/AES)
* : WPA PSK is also known as WPA Personal. WPA2 PSK is also known as WPA2 Personal.
E-6 ❏ Check if the MAC address ltering is disabled. If it is enabled, register the printer's MAC address so that it is
not ltered. See the documentation provided with the access point for details. You can check the printer's
MAC address from the Network Status part on the network connection report.
❏ If the access point's shared authentication is enabled on the WEP security method, make sure the
authentication key and index are correct.
E-8 ❏ Enable DHCP on the access point when the printer's Obtain IP Address is set to Auto.
❏ If the printer's Obtain IP Address is set to Manual, the IP address you manually set is out of range (for
example: 0.0.0.0) and it is disabled. Set a valid IP address from printer's control panel or Web Cong.
User's Guide
Network Settings
22
Code Solution
E-9 Check the following.
❏ Devices are turned on.
❏ You can access the Internet and other computers or network devices on the same network from the devices
you want to connect to the printer.
If it still does not work after checking the above, reset the network settings using the installer. You can run it
from the following website.
http://epson.sn > Setup
E-10 Check the following.
❏ Other devices on the network are turned on.
❏ Network addresses (IP address, subnet mask, and default gateway) are correct if you have set the printer's
Obtain IP Address to Manual.
Reset the network address if these are incorrect. You can check the IP address, subnet mask, and default
gateway from the Network Status part on the network connection report.
When DHCP is enabled, change the printer's Obtain IP Address to Auto. If you want to set the IP address
manually, check the printer's IP address from the Network Status part on the network connection report, and
then select Manual on the network settings screen. Set the subnet mask to [255.255.255.0].
E-11 Check the following.
❏ The default gateway address is correct when you set the printer's TCP/IP Setup to Manual.
❏ The device that is set as the default gateway is turned on.
Set the correct default gateway address. You can check the default gateway address from the Network Status
part on the network connection report.
E-12 Check the following.
❏ Other devices on the network are turned on.
❏ The network addresses (IP address, subnet mask, and default gateway) are correct if you are entering them
manually.
❏ The network addresses for other devices (subnet mask and default gateway) are the same.
❏ The IP address does not conict with other devices.
If it still does not work after checking the above, try the following.
❏ Make network settings on the computer that is on the same network as the printer using the installer. You
can run it from the following website.
http://epson.sn > Setup
❏ You can register several passwords on an access point that uses the WEP security type. If several passwords
are registered, check if the
rst
registered password is set on the printer.
User's Guide
Network Settings
23
Code Solution
E-13 Check the following.
❏ Network devices such as an access point, hub, and router are turned on.
❏ The TCP/IP Setup for network devices has not been set up manually. (If the printer's TCP/IP Setup is set
automatically while the TCP/IP Setup for other network devices is performed manually, the printer's network
may dier from the network for other devices.)
If it still does not work after checking the above, try the following.
❏ Make network settings on the computer that is on the same network as the printer using the installer. You
can run it from the following website.
http://epson.sn > Setup
❏ You can register several passwords on an access point that uses the WEP security type. If several passwords
are registered, check if the rst registered password is set on the printer.
b. Messages on the Network Environment
Message Solution
*Multiple network names (SSID) that
match your entered network name (SSID)
have been detected. Conrm network
name (SSID).
The same SSID may be set on several access points. Check the settings on the
access points, and change the SSID.
The Wi-Fi environment needs to be
improved. Turn the wireless router
o
and
then turn it on. If the connection does not
improve, see the documentation for the
wireless router.
After moving the printer closer to the access point and removing any
obstacles between them, turn the access point on. If it still does not connect,
see the documentation supplied with the access point.
*No more devices can be connected.
Disconnect one of the connected devices if
you want to add another one.
You can simultaneously connect up to four computers and smart devices in
Wi-Fi Direct (Simple AP) connection. To add another computer or smart
device, disconnect one of the connected devices rst.
Related Information
& “Connecting to a Computer” on page 16
& “Web Cong” on page 85
& “When You Cannot Make Network Settings” on page 106
Printing a Network Status Sheet
You can check the detailed network information by printing it.
1. Load papers.
User's Guide
Network Settings
24
2. Hold down the button on the printer's control panel for at least 10 seconds.
e network status sheet is printed.
Note:
If you release the
button within 10 seconds, a network connection report is printed.
Replacing or Adding New Access Points
If the SSID changes due to the replacement of an access point, or an access point is added and a new network
environment is established, re-set the Wi-Fi settings.
Related Information
&
“Changing the Connection Method to a Computer” on page 25
Changing the Connection Method to a Computer
Using the installer and re-set up in a
dierent
connection method.
❏ Setting up from the website
Access the following website, and then enter the product name.
http://epson.sn
Go to Setup, and then click Download in the download and connect part. Click or double-click the
downloaded le to run the installer. Follow the on-screen instructions.
❏ Setting up using the soware disc (only for the models that come with a soware disc and users with computers
with disc drives.)
Insert the soware disc into the computer, and then follow the on-screen instructions.
Selecting Change the Connection Methods
Follow the on-screen instructions until the following screen is displayed.
User's Guide
Network Settings
25
❏ Wi n d o w s
Select Change or re-set the connection method on the Select
Soware
Installation screen, and then click Next.
❏ Mac OS X
Select how you want to connect the printer to your computer.
User's Guide
Network Settings
26
Restoring the Network Settings from the Control
Panel
You can restore all network settings to their defaults.
1. Turn the printer o.
2. While holding down the
button, press the button until the green light on the le and the orange light
on the right
ash
alternately.
Restoration is complete when green light on the le and the orange light on the right are o.
User's Guide
Network Settings
27
Loading Paper
Paper Handling Precautions
❏ Read the instruction sheets supplied with the paper.
❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the
printable side.
❏ If the paper is curled, atten it or curl it slightly in the opposite direction before loading. Printing on curled
paper may cause paper jams and smears on the printout.
❏ Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it.
Using these types of paper causes paper jams and smears on the printout.
❏ Fan and align the edges of the envelopes before loading. When the stacked envelopes are
pued
up with air,
press them down to atten them before loading.
❏ Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the
printout.
❏ Do not use envelopes with adhesive surfaces on the aps or window envelopes.
❏ Avoid using envelopes that are too thin, as they may curl during printing.
Related Information
& “Printer Specications” on page 123
User's Guide
Loading Paper
28
Available Paper and Capacities
Epson recommends using genuine Epson paper to ensure high-quality printouts.
e
only paper size and paper
type available for printing from the control panel are A4 size and plain paper.
Genuine Epson Paper
Media Name Size Loading
Capacity
(Sheets)
Manual 2-
Sided Printing
Borderless
Printing
Epson Bright White Ink Jet
Paper
A4
40
*
✓ –
Epson Ultra Glossy Photo
Paper
A4, 13×18 cm (5×7 in.),
10×15 cm (4×6 in.)
10 – ✓
Epson Premium Glossy
Photo Paper
A4, 13×18 cm (5×7 in.), 16:9
wide size (102 x 181 mm),
10×15 cm (4×6 in.)
10 – ✓
Epson Premium Semigloss
Photo Paper
A4, 10×15 cm (4×6 in.) 10 – ✓
Epson Photo Paper Glossy A4, 13×18 cm (5×7 in.),
10×15 cm (4×6 in.)
10 – ✓
Epson Matte Paper-
Heavyweight
A4 20 – ✓
Epson Photo Quality Ink Jet
Paper
A4 40 – –
* For manual 2-sided printing, you can load up to 15 sheets for paper with one side already printed.
Note:
e availability of paper varies by location. For the latest information on paper available in your area, contact Epson
support.
Commercially Available Paper
Media Name Size Loading
Capacity
(Number of
sheets)
Manual 2-
Sided Printing
Borderless
Printing
Plain paper
*1
Letter, A4, B5, A5, A6 Up to the line
indicated by the
triangle symbol
on the edge
guide.
*2
✓ –
Legal 1
User Dened
Envelope Envelope #10, Envelope DL,
Envelope C6
5––
User's Guide
Loading Paper
29
*1 The loading capacity for pre-punched paper is one sheet.
*2 For manual 2-sided printing, you can load up to 15 sheets for paper with one side already printed.
Related Information
& “Technical Support Web Site” on page 131
List of Paper Types
To obtain optimum printing results, select the paper type that suits the paper.
Media Name
Media Type
*2
Epson Bright White Ink Jet Paper
*1
plain papers
Epson Ultra Glossy Photo Paper
*1
Epson Ultra Glossy
Epson Premium Glossy Photo Paper
*1
Epson Premium Glossy
Epson Premium Semigloss Photo Paper
*1
Epson Premium Semigloss
Epson Photo Paper Glossy
*1
Photo Paper Glossy
Epson Matte Paper-Heavyweight
*1
Epson Matte
Epson Photo Quality Ink Jet Paper
*1
Epson Matte
Plain paper
*1
plain papers
Envelope Envelope
*1 These paper types are compatible with Exif Print and PRINT Image Matching when printed by the printer driver. For more
information, see the documentation that came with the Exif Print or PRINT Image Matching compatible digital camera.
*2 For smart devices, these media types can be selected when printing using Epson iPrint.
Loading Paper in the Rear Paper Feed
1. Open the feeder guard, extend the paper support, and then tilt it backwards.
User's Guide
Loading Paper
30
2. Slide the edge guide to the le.
3.
Load paper vertically along the right side of the rear paper feed with the printable side facing up.
c
Important:
Do not load more than the maximum number of sheets specied for the paper. For plain paper, do not load
above the line indicated by the triangle symbol on the edge guide.
❏ Envelopes
User's Guide
Loading Paper
31
❏ Pre-punched paper
Note:
❏ Load a single sheet of paper without binding holes at the top or the bottom.
❏ Adjust the print position of your le to avoid printing over the holes.
4. Slide the edge guide to the edge of the paper, and then close the feeder guard.
5. Slide out the output tray.
Note:
Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may
decline.
Related Information
&
“Paper Handling Precautions” on page 28
User's Guide
Loading Paper
32
& “Available Paper and Capacities” on page 29
User's Guide
Loading Paper
33
Placing Originals on the Scanner Glass
c
Important:
When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass.
1. Open the document cover.
2. Remove any dust or stains on the scanner glass.
3. Place the original face-down and slide it to the corner mark.
Note:
A range of 1.5 mm from the edges of the scanner glass is not scanned.
4. Close the cover gently.
5. Remove the originals aer scanning.
Note:
If you leave the originals on the scanner glass for a long time, they may stick to the surface of the glass.
User's Guide
Placing Originals on the Scanner Glass
34
Placing Multiple Photos for Scanning
You can scan multiple photos at once in Photo Mode in Epson Scan 2 when you select umbnail from the list at
the top of the preview window.
User's Guide
Placing Originals on the Scanner Glass
35
Printing
Printing from a Computer
Printing Basics - Windows
Note:
❏ See the online help for explanations of the setting items. Right-click an item, and then click Help.
❏ Operations dier depending on the application. See the application's help for details.
1. Load paper in the printer.
2.
Open the le you want to print.
3. Select Print or Print Setup from the File menu.
4. Select your printer.
5. Select Preferences or Properties to access the printer driver window.
6. Make the following settings.
❏ Document Size: Select the paper size you loaded in the printer.
❏ Borderless: Select to print with no margins around the image.
In borderless printing, the print data is enlarged slightly more than the paper size so that no margins are
printed around the edges of the paper. Click Settings to select the amount of enlargement.
User's Guide
Printing
36
❏ Orientation: Select the orientation you set in the application.
❏ Paper Type: Select the type of paper you loaded.
❏ Quality: Select the print quality.
Selecting High provides higher quality printing, but the printing speed may be slower.
❏ Color: Select Grayscale when you want to print in black or shades of gray.
Note:
When printing on envelopes, select Landscape as the Orientation setting.
7. Click OK to close the printer driver window.
8. Click Print.
Related Information
& “Available Paper and Capacities” on page 29
& “Loading Paper in the Rear Paper Feed” on page 30
& “Guide to Windows Printer Driver” on page 88
& “List of Paper Types” on page 30
Printing Basics - Mac OS X
Note:
Explanations in the section use TextEdit as an example. Operations and screens dier depending on the application. See the
application's help for details.
1. Load paper in the printer.
2. Open the le you want to print.
User's Guide
Printing
37
3. Select Print from the File menu or another command to access the print dialog.
If necessary, click Show Details or
d
to expand the print window.
4. Make the following settings.
❏ Printer: Select your printer.
❏ Presets: Select when you want to use the registered settings.
❏ Paper Size: Select the paper size you loaded in the printer.
When printing with no margins, select a "borderless" paper size.
❏ Orientation: Select the orientation you set in the application.
Note:
❏ If the above setting menus are not displayed, close the print window, select Page Setup from the File menu, and then
make settings.
❏ When printing on envelopes, select landscape orientation.
User's Guide
Printing
38
5. Select Print Settings from the pop-up menu.
Note:
On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been
installed correctly.
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the
printer, and then add the printer again. See the following to add a printer.
http://epson.sn
6. Make the following settings.
❏ Media Type: Select the type of paper you loaded.
❏ Print Quality: Select the print quality.
Selecting Fine provides higher quality printing, but the printing speed may be slower.
❏ Expansion: Available when selecting a borderless paper size.
In borderless printing, the print data is enlarged slightly more than the paper size so that no margins are
printed around the edges of the paper. Select the amount of enlargement.
❏ Grayscale: Select to print in black or shades of gray.
7.
Click Print.
Related Information
& “Available Paper and Capacities” on page 29
& “Loading Paper in the Rear Paper Feed” on page 30
& “Guide to Mac OS X Printer Driver” on page 91
User's Guide
Printing
39
& “List of Paper Types” on page 30
Printing on 2-Sides (for Windows only)
e printer driver prints automatically separating even pages and odd pages. When the printer has nished
printing the odd pages, ip the paper over following the instructions to print the even pages. You can also print a
booklet that can be created by folding the printout.
Note:
❏ is feature is not available for borderless printing.
❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
❏ Depending on the paper and the data, ink may bleed through to the other side of the paper.
❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and
then select Enable EPSON Status Monitor 3.
❏ 2-sided printing may not be available when the printer is accessed over a network or is used as a shared printer.
1. Load paper in the printer.
2.
Open the le you want to print.
3. Access the printer driver window.
4. Select Manual (Long-edge binding) or Manual (Short-edge binding) from 2-Sided Printing on the Main
tab.
5. Click Settings, make the appropriate settings, and then click OK.
Note:
To print as a booklet, select Booklet.
6. Set the other items on the Main and More Options tabs as necessary, and then click OK.
7. Click Print.
When the rst side has nished printing, a pop-up window is displayed on the computer. Follow the on-screen
instructions.
User's Guide
Printing
40
Related Information
& “Available Paper and Capacities” on page 29
& “Loading Paper in the Rear Paper Feed” on page 30
& “Printing Basics - Windows” on page 36
Printing Several Pages on One Sheet
You can print two or four pages of data on a single sheet of paper.
Printing Several Pages on One Sheet - Windows
Note:
is feature is not available for borderless printing.
1. Load paper in the printer.
2. Open the le you want to print.
3.
Access the printer driver window.
4. Select 2-Up or 4-Up as the Multi-Page setting on the Main tab.
5. Click Page Order, make the appropriate settings, and then click OK to close the window.
6. Set the other items on the Main and More Options tabs as necessary, and then click OK.
7.
Click Print.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 30
& “Printing Basics - Windows” on page 36
User's Guide
Printing
41
Printing Several Pages on One Sheet - Mac OS X
1. Load paper in the printer.
2. Open the
le
you want to print.
3. Access the print dialog.
4. Select Layout from the pop-up menu.
5.
Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.
6. Set the other items as necessary.
7. Click Print.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 30
& “Printing Basics - Mac OS X” on page 37
Printing to Fit the Paper Size
You can print to
t
the paper size you loaded in the printer.
Printing to Fit the Paper Size - Windows
Note:
is feature is not available for borderless printing.
1.
Load paper in the printer.
2. Open the le you want to print.
3. Access the printer driver window.
4. Make the following settings on the More Options tab.
❏ Document Size: Select the paper size you set in the application.
❏ Output Paper: Select the paper size you loaded in the printer.
User's Guide
Printing
42
Fit to Page is selected automatically.
Note:
If you want to print a reduced image at the center of the page, select Center.
5. Set the other items on the Main and More Options tabs as necessary, and then click OK.
6. Click Print.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 30
& “Printing Basics - Windows” on page 36
Printing to Fit the Paper Size - Mac OS X
1. Load paper in the printer.
2. Open the le you want to print.
3. Access the print dialog.
4. Select the size of the paper you set in the application as the Paper Size setting.
5. Select Paper Handling from the pop-up menu.
6.
Select Scale to
t
paper size.
7. Select the paper size you loaded in the printer as the Destination Paper Size setting.
8. Set the other items as necessary.
9. Click Print.
Related Information
&
“Loading Paper in the Rear Paper Feed” on page 30
& “Printing Basics - Mac OS X” on page 37
Printing Multiple Files Together (for Windows Only)
Job Arranger Lite allows you to combine several les created by dierent applications and print them as a single
print job. You can specify the print settings for combined les, such as layout, print order, and orientation.
User's Guide
Printing
43
1. Load paper in the printer.
2. Open the le you want to print.
3. Access the printer driver window.
4. Select Job Arranger Lite on the Main tab.
5. Click OK to close the printer driver window.
6.
Click Print.
e Job Arranger Lite window is displayed and the print job is added to the Print Project.
7. With the Job Arranger Lite window opened, open the le that you want to combine with the current le, and
then repeat steps 3 to 6.
Note:
❏ If you close the Job Arranger Lite window, the unsaved Print Project is deleted. To print later, select Save from the
File menu.
❏ To open a Print Project saved in Job Arranger Lite, click Job Arranger Lite on the printer driver's Maintenance
tab. Next, select Open from the File menu to select the le. e extension of the saved les is "ecl".
8. Select the Layout and Edit menus in Job Arranger Lite to edit the Print Project as necessary. See the help of
Job Arranger Lite for details.
9. Select Print from the File menu.
Related Information
&
“Loading Paper in the Rear Paper Feed” on page 30
&
“Printing Basics - Windows” on page 36
Printing One Image on Multiple Sheets to Create a Poster (for
Windows Only)
is feature allows you to print one image on multiple sheets of paper. You can create a larger poster by taping
them together.
Note:
is feature is not available for borderless printing.
1. Load paper in the printer.
User's Guide
Printing
44
2. Open the le you want to print.
3. Access the printer driver window.
4.
Select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster from Multi-Page on the Main tab.
5. Click Settings, make the appropriate settings, and then click OK.
Note:
Print Cutting Guides allows you to print a cutting guide.
6. Set the other items on the Main and More Options tabs as necessary, and then click OK.
7. Click Print.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 30
& “Printing Basics - Windows” on page 36
Making Posters Using Overlapping Alignment Marks
Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is
selected in Print Cutting Guides.
User's Guide
Printing
45
1. Prepare Sheet 1 and Sheet 2. Cut o the margins of Sheet 1 along the vertical blue line through the center of
the top and bottom cross marks.
2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets
together from the back.
User's Guide
Printing
46
3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the
le
of the cross marks).
4. Tape the sheets together from the back.
5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
User's Guide
Printing
47
6. Cut o the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the le and right
side cross marks.
7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then
temporarily tape them together from the back.
User's Guide
Printing
48
8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line
above the cross marks).
9. Tape the sheets together from the back.
User's Guide
Printing
49
10. Cut o the remaining margins along the outer guide.
Printing Using Advanced Features
is section introduces a variety of additional layout and printing features available on the printer driver.
Related Information
& “Windows Printer Driver” on page 87
& “Mac OS X Printer Driver” on page 90
Adding a Printing Preset to Print Easily
If you create your own preset of frequently used print settings on the printer driver, you can print easily by
selecting the preset from the list.
User's Guide
Printing
50
Windows
To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab,
and then click Add/Remove Presets in Printing Presets.
Note:
To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete
it.
Mac OS X
Access the print dialog. To add your own preset, set items such as the Paper Size and Media Type, and then save
the current settings as the preset in the Presets setting.
Note:
To delete an added preset, click Presets > Show Presets, select the preset name you want to delete from the list, and then
delete it.
Printing a Reduced or Enlarged Document
You can reduce or enlarge the size of a document by a specic percentage.
Windows
Note:
is feature is not available for borderless printing.
Set the Document Size on the More Options tab. Select Reduce/Enlarge Document, Zoom to, and then enter a
percentage.
Mac OS X
Note:
Operations dier depending on the application. See the application's help for details.
Select Page Setup (or Print) from the File menu. Select the printer from Format For, select the paper size, and
then enter a percentage in Scale. Close the window, and then print following the basic printing instructions.
Adjusting the Print Color
You can adjust the colors used in the print job.
PhotoEnhance produces sharper images and more vivid colors by automatically adjusting the contrast, saturation,
and brightness of the original image data.
Note:
❏ ese adjustments are not applied to the original data.
❏ PhotoEnhance adjusts the color by analyzing the location of the subject.
erefore,
if you have changed the location of
the subject by reducing, enlarging, cropping, or rotating the image, the color may change unexpectedly. Selecting the
borderless setting also changes the location of the subject resulting in changes in color. If the image is out of focus, the tone
may be unnatural. If the color is changed or becomes unnatural, print in a mode other than PhotoEnhance.
Windows
Select the method of color correction from Color Correction on the More Options tab.
If you select Automatic, the colors are automatically adjusted to match the paper type and print quality settings. If
you select Custom and click Advanced, you can make your own settings.
User's Guide
Printing
51
Mac OS X
Access the print dialog. Select Color Matching from the pop-up menu, and then select EPSON Color Controls.
Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to
Advanced Settings and make the appropriate settings.
Printing a Watermark (for Windows Only)
You can print a watermark such as "Condential" on your printouts. You can also add your own watermark.
Note:
is feature is not available with borderless printing.
Click Watermark Features on the More Options tab, and then select a watermark. Click Settings to change details
such as the density and position of the watermark.
Printing a Header and Footer (for Windows Only)
You can print information such as a user name and printing date as headers or footers.
Click Watermark Features in the More Options tab, and then select Header/Footer. Click Settings and select
necessary items from the drop-down list.
Printing Photos Using Epson Easy Photo Print
Epson Easy Photo Print lets you lay out and print photos easily on various types of paper. See the application's help
for details.
Note:
❏ By printing on genuine Epson photo paper, the ink quality is maximized and the printouts are vivid and clear.
❏ To perform borderless printing using a commercially available application, make the following settings.
❏ Create the image data to fully t the paper size and if a margin setting is available in the application you are using, set
the margin to 0 mm.
❏ Enable the borderless printing setting in the printer driver.
Related Information
& “Epson Easy Photo Print” on page 94
&
“Installing Applications” on page 97
User's Guide
Printing
52
Printing from Smart Devices
Using Epson iPrint
Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such
as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same
wireless network as your printer, or remote print, printing from a remote location over the Internet. To use remote
print, register your printer in the Epson Connect service.
Related Information
& “Epson Connect Service” on page 85
Installing Epson iPrint
You can install Epson iPrint on your smart device from the following URL or QR code.
http://ipr.to/a
Printing Using Epson iPrint
Start Epson iPrint from your smart device and select the item you want to use from the home screen.
User's Guide
Printing
53
e following screens are subject to change without notice.
A
Home screen displayed when the application is started.
B
Displays information on how to setup the printer and a FAQ.
C
Displays the screen where you can select the printer and make printer settings. Once you have selected the
printer, you do not need to select it again from the next time.
D
Select what you want to print such as photos, documents, and web pages.
E
Displays the screen to make print settings such as paper size and paper type.
F
Displays photos and documents you selected.
G
Starts printing.
Note:
To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint aer transferring the
document you want to print using the le sharing function in iTunes.
Canceling Printing
Note:
❏ In Windows, you cannot cancel a print job from the computer once it has been completely sent to the printer. In this case,
cancel the print job by using the printer's control panel.
❏ When printing several pages from Mac OS X, you cannot cancel all of the jobs by using the control panel. In this case,
cancel the print job from the computer.
❏ If you have sent a print job from Mac OS X v10.6.8 through the network, you may not be able to cancel printing from the
computer. In this case, cancel the print job by using the printer's control panel.
User's Guide
Printing
54
Canceling Printing - Printer Button
Press the
y
button to cancel the print job in progress.
Canceling Printing - Windows
1. Access the printer driver window.
2. Select the Maintenance tab.
3.
Click Print Queue.
4. Right-click on the job you want to cancel and then select Cancel.
Related Information
& “Windows Printer Driver” on page 87
Canceling Printing - Mac OS X
1. Click the printer icon in the Dock.
2. Select the job you want to cancel.
3. Cancel the job.
❏ Mac OS X v10.8.x or later
Click
next to the progress meter.
❏ Mac OS X v10.6.8 to v10.7.x
Click Delete.
User's Guide
Printing
55
Copying
Copying Basics
You can copy on A4-size paper at the same magnication. Margins with a width of 3 mm appear around the edges
of the paper regardless of whether or not the original has margins around the edges of the paper. When copying
originals smaller than A4-size, margins will be wider than 3 mm depending on the position where you place the
original.
1. Load A4-size paper in the printer.
2.
Place the originals.
3. Press the
or button.
Note:
❏ Press the
y
and the or buttons simultaneously to copy in dra mode, where you can use less ink and
print at a lower density.
For users in Western Europe, the
dra
mode is not available.
❏
e
color, size, and border of the copied image are slightly
dierent
from the original.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 30
& “Placing Originals on the Scanner Glass” on page 34
Making Multiple Copies
You can make multiple copies at a time. You can specify up to 20 copies. Margins with a width of 3 mm appear
around the edges of the paper.
1.
Load the same number of sheets of A4-size paper as the number of copies you want to copy.
2. Place the originals.
3. Press the
or button the same number of times as the number of copies you want to make. For
example, if you want to make 10 copies in color, press the button 10 times.
Note:
Press the button within one second to change the number of copies. If the button is pressed aer one second, the number
of copies is set and copying starts.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 30
& “Placing Originals on the Scanner Glass” on page 34
User's Guide
Copying
56
Scanning
Scanning from the Control Panel
You can save the scanned image in PDF format to a computer which is connected to the printer with a USB cable.
c
Important:
Make sure you have installed Epson Scan 2 and Epson Event Manager on your computer before using this feature.
1. Place the originals.
2. Press the
button and the button simultaneously.
Note:
❏ You can change the scan settings such as the scanning size, folder to save, or save format, by using Epson Event
Manager.
❏ e color, size, and border of the scanned image will not be exactly the same as the original.
Related Information
& “Placing Originals on the Scanner Glass” on page 34
& “Epson Event Manager” on page 93
Scanning from a Computer
Scanning Using Epson Scan 2
You can scan by using the scanner driver "Epson Scan 2". See the Epson Scan 2 help for an explanation of each
setting item.
Related Information
&
“Epson Scan 2 (Scanner Driver)” on page 93
Scanning Documents (Document Mode)
Using Document Mode in Epson Scan 2, you can scan originals using detailed settings that are suitable for text
documents.
1. Place the originals.
2. Start Epson Scan 2.
3. Select Document Mode from the Mode list.
User's Guide
Scanning
57
4. Make the following settings on the Main Settings tab.
❏ Document Size: Select the size of the original you placed.
❏ Image Type: Select the color for saving the scanned image.
❏ Resolution: Select the resolution.
Note:
e
Document Source setting is
xed
as Scanner Glass. You cannot change this setting.
5. Make other scan settings if necessary.
❏ You can preview the scanned image by clicking the Preview button. e preview window opens, and the
previewed image is displayed.
❏ On the Advanced Settings tab, you can make detailed image adjustment settings that are suitable for text
documents, such as the following.
❏ Unsharp Mask: You can enhance and sharpen the outlines of the image.
❏ Descreening: You can remove moiré patterns (web-like shadows) that appear when scanning printed
papers such as a magazine.
❏ Text Enhancement: You can make blurred letters in the original clear and sharp.
❏ Auto Area Segmentation: You can make letters clear and images smooth when performing black and
white scanning for a document that contains images.
Note:
e items may not be available depending on other settings you made.
User's Guide
Scanning
58
6. Set the le saving settings.
❏ Image Format: Select the save format from the list.
You can make detailed settings for each save format except BITMAP and PNG. Select Options from the list
aer selecting the save format.
❏ File Name: Conrm the save le name displayed.
You can change settings for the le name by selecting Settings from the list.
❏ Folder: Select the save folder for the scanned image from the list.
You can select another folder or create a new folder by selecting Select from the list.
7. Click Scan.
Related Information
& “Placing Originals on the Scanner Glass” on page 34
Scanning Photos or Pictures (Photo Mode)
Using Photo Mode in Epson Scan 2, you can scan originals with wide variety of image adjustment features that are
suitable for photos or pictures.
User's Guide
Scanning
59
1. Place the originals.
By placing multiple originals on the scanner glass, you can scan them all at the same time. Make sure there is a
gap of at least 20 mm between the originals.
2. Start Epson Scan 2.
3. Select Photo Mode from the Mode list.
4. Make the following settings on the Main Settings tab.
❏ Image Type: Select the color for saving the scanned image.
❏ Resolution: Select the resolution.
Note:
e Document Source setting is xed as Scanner Glass, and the Document Type setting is xed as Reective.
(Reective means originals which are not transparent, for example ordinary papers or photos.) You cannot change these
settings.
User's Guide
Scanning
60
5. Click Preview.
e preview window opens, and the previewed images are displayed as thumbnails.
Note:
To preview the entire scanned area, select Normal from the list at the top of the preview widow.
6.
Conrm the preview, and make image adjustment settings on the Advanced Settings tab if necessary.
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Scanning
61
You can adjust the scanned image using detailed settings that are suitable for photos or pictures, such as the
following.
❏ Brightness: You can adjust the brightness for the scanned image.
❏ Contrast: You can adjust the contrast for the scanned image.
❏ Saturation: You can adjust the saturation (color vividness) for the scanned image.
❏ Unsharp Mask: You can enhance and sharpen the outlines of the scanned image.
❏ Color Restoration: You can correct images that have faded to return them to their original colors.
❏ Backlight Correction: You can lighten scanned images that are dark due to backlight.
❏ Descreening: You can remove moiré patterns (web-like shadows) that appear when scanning printed
papers such as a magazine.
❏ Dust Removal: You can remove dust on the scanned image.
Note:
❏ e items may not be available depending on other settings you made.
❏ Depending on the original, the scanned image may not be adjusted correctly.
❏ When multiple thumbnails are created, you can adjust the image quality for each thumbnail. Depending on the
adjustment items, you can adjust the quality of scanned images all together by selecting multiple thumbnails.
7.
Set the le saving settings.
❏ Image Format: Select the save format from the list.
You can make detailed settings for each save format except BITMAP and PNG. Select Options from the list
aer selecting the save format.
❏ File Name: Conrm the save le name displayed.
You can change settings for the le name by selecting Settings from the list.
❏ Folder: Select the save folder for the scanned image from the list.
User's Guide
Scanning
62
You can select another folder or create a new folder by selecting Select from the list.
8. Click Scan.
Related Information
& “Placing Originals on the Scanner Glass” on page 34
& “Placing Multiple Photos for Scanning” on page 35
Scanning from Smart Devices
Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a
smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned
data on a smart device or to Cloud services, send it by email, or print it.
Installing Epson iPrint
You can install Epson iPrint on your smart device from the following URL or QR code.
http://ipr.to/a
Scanning Using Epson iPrint
Start Epson iPrint from your smart device and select the item you want to use from the home screen.
User's Guide
Scanning
63
e following screens are subject to change without notice.
A
Home screen displayed when the application is started.
B
Displays information on how to setup the printer and a FAQ.
C
Displays the screen where you can select the printer and make printer settings. Once you have selected the
printer, you do not need to select it again from the next time.
D
Displays the scanning screen.
E
Displays the screen where you can make scan settings such as resolution.
F
Displays scanned images.
G
Starts scanning.
H
Displays the screen where you can save scanned data to a smart device or Cloud services.
I
Displays the screen where you can send scanned data by email.
J
Displays the screen where you can print scanned data.
User's Guide
Scanning
64
Replacing Ink Cartridges
Checking the Ink Levels
You can check the approximate ink levels from the computer.
Checking the Ink Levels - Windows
1. Access the printer driver window.
2. Click Ink Levels on the Main tab.
Note:
If EPSON Status Monitor 3 is disabled, the ink levels are not displayed. Click Extended Settings on the Maintenance
tab, and then select Enable EPSON Status Monitor 3.
Related Information
& “Windows Printer Driver” on page 87
Checking the Ink Levels - Mac OS X
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click EPSON Status Monitor.
Ink Cartridge Codes
Epson recommends the use of genuine Epson ink cartridges. Epson cannot guarantee the quality or reliability of
non-genuine ink. e use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and
under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may
not be displayed.
e following are the codes for genuine Epson ink cartridges.
Product Icon BK: Black C: Cyan M: Magenta Y: Yellow
XP-245, XP-247 Strawberry
29
29XL
*
29
29XL
*
29
29XL
*
29
29XL
*
User's Guide
Replacing Ink Cartridges
65
Product Icon BK: Black C: Cyan M: Magenta Y: Yellow
XP-243 Cherries
36
36XL
*
36
36XL
*
36
36XL
*
36
36XL
*
* "XL" indicates a large cartridge.
For Australia
BK: Black C: Cyan M: Magenta Y: Yellow
29
29XL
*
29
29XL
*
29
29XL
*
29
29XL
*
* "XL" indicates a large cartridge.
For Singapore, Hong Kong, Taiwan, and Korea
BK: Black C: Cyan M: Magenta Y: Yellow
364 364 364 364
Note:
❏ Not all cartridges are available in all regions.
❏ Ink cartridge codes may vary by location. For the correct codes in your area, contact Epson support.
❏ For users in Europe, visit the following website for information on Epson's ink cartridge yields.
http://www.epson.eu/pageyield
Related Information
& “Technical Support Web Site” on page 131
Ink Cartridge Handling Precautions
Read the following instructions before replacing ink cartridges.
Handling precautions
❏ Store ink cartridges at normal room temperature and keep them away from direct sunlight.
❏ Epson recommends using the ink cartridge before the date printed on the package.
❏ For best results, use up ink cartridge within six months of opening the package.
❏ For best results, store ink cartridge packages with their bottom down.
❏ Aer bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature for at
least three hours before using it.
User's Guide
Replacing Ink Cartridges
66
❏ Do not open the ink cartridge package until you are ready to install it in the printer. e cartridge is vacuum
packed to maintain its reliability. If you leave a cartridge unpacked for a long time before using it, normal
printing may not be possible.
❏ Be careful not to break the hooks on the side of the ink cartridge when you remove it from the package.
❏ You must remove the yellow tape from the cartridge before installing it; otherwise, print quality may decline or
you may not be able to print. Do not remove or tear the label on the cartridge; this can cause leakage.
❏ Do not remove the transparent seal from the bottom of the cartridge; otherwise, the cartridge may become
unusable.
❏ Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing.
❏ Install all ink cartridges; otherwise you cannot print.
User's Guide
Replacing Ink Cartridges
67
❏ Do not replace ink cartridges with the power o. Do not move the print head by hand; otherwise, you may
damage the printer.
❏ Aer installing the ink cartridge, the power light continues to ash while the printer is charging ink. Do not
turn
o
the printer during ink charging. If the ink charging is incomplete, you may not be able to print.
❏ Do not leave the printer with the ink cartridges removed or do not turn o the printer during cartridge
replacement.Otherwise, ink remaining in the print head nozzles will dry out and you may not be able to print.
❏ If you need to remove an ink cartridge temporarily, make sure you protect the ink supply area from dirt and
dust. Store the ink cartridge in the same environment as the printer, with the ink supply port facing down or
sideways. Do not store ink cartridges with the ink supply port facing up. Because the ink supply port is
equipped with a valve designed to contain the release of excess ink, there is no need to supply your own covers
or plugs.
❏ Removed ink cartridges may have ink around the ink supply port, so be careful not to get any ink on the
surrounding area when removing the cartridges.
❏
is
printer uses ink cartridges equipped with a green chip that monitors information such as the amount of
remaining ink for each cartridge. is means that even if the cartridge is removed from the printer before it is
expended, you can still use the cartridge aer reinserting it back into the printer. However, when reinserting a
cartridge, some ink may be consumed to guarantee printer performance.
❏ For maximum ink eciency, only remove an ink cartridge when you are ready to replace it. Ink cartridges with
low ink status may not be used when reinserted.
❏ To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve
remains in the cartridge when your printer indicates to replace the cartridge. e yields quoted for you do not
include this reserve.
❏ Although the ink cartridges may contain recycled materials, this does not
aect
printer function or
performance.
❏ Specications and appearance of the ink cartridge are subject to change without prior notice for improvement.
❏ Do not disassemble or remodel the ink cartridge, otherwise you may not be able to print normally.
❏ You cannot use the cartridges that came with the printer for the replacement.
❏ Quoted yields may vary depending on the images that you are printing, the paper type that you are using, the
frequency of your prints and environmental conditions such as temperature.
Ink consumption
❏ To maintain optimum print head performance, some ink is consumed from all cartridges not only during
printing but also during maintenance operations such as ink cartridge replacement and print head cleaning.
❏ When printing in monochrome or grayscale, color inks instead of black ink may be used depending on the
paper type or print quality settings. is is because a mixture of color inks is used to create black.
❏ e ink in the ink cartridges supplied with your printer is partly used during initial setup. In order to produce
high quality printouts, the print head in your printer will be fully charged with ink. is one-o process
consumes a quantity of ink and therefore these cartridges may print fewer pages compared to subsequent ink
cartridges.
User's Guide
Replacing Ink Cartridges
68
Replacing Ink Cartridges (When Ink Light is On or
Flashing)
!
Caution:
Be careful not to trap your hand or
ngers
when opening or closing the scanner unit. Otherwise you may be injured.
Note:
❏ You can continue printing while the
B
(ink) light is ashing. However, prepare new ink cartridges as soon as possible.
❏ If you replace the ink cartridges while copying, the originals may move out of place. Press the
y
button to cancel and
replace the originals.
1. Open the scanner unit with the document cover closed.
2. Operate the printer's buttons to move the ink cartridge holder.
Note:
Replace the cartridge that stops at the
icon. If there are more expended ink cartridges, the cartridge moves to the
icon every time you press the
y
button.
❏ If the
B
light is on (one or more ink cartridges are expended)
Press the
y
button. e ink cartridge holder moves to the icon. You cannot replace cartridges in this
position. Go to the next step.
❏ If the
B
light ashes (one or more ink cartridges are running low)
User's Guide
Replacing Ink Cartridges
69
Hold the
y
button down until the ink cartridge holder moves to the icon. You cannot replace cartridges
in this position. Go to the next step.
Note:
To cancel ink cartridge replacement, keep the ink cartridges installed and turn o the printer.
3. Press the
y
button again.
e ink cartridge holder moves to the replacement position.
4. When replacing the black ink cartridge, gently shake the new black ink cartridge four or ve times and then
remove it from its package. When replacing other color cartridges, remove the new color cartridges from their
package without shaking.
c
Important:
Do not shake cartridges
aer
opening the package, as they may leak.
User's Guide
Replacing Ink Cartridges
70
5. Remove only the yellow tape.
c
Important:
Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing.
6. Squeeze the tab on the ink cartridge and pull it straight up. If you cannot remove the ink cartridge, pull it
rmly.
User's Guide
Replacing Ink Cartridges
71
7. Insert the new ink cartridge, and then press it down rmly.
8. Close the scanner unit.
9. Press the
y
button.
Ink charging starts.
c
Important:
Aer installing the ink cartridge, the power light continues to ash while the printer is charging ink. Do not
turn o the printer during ink charging. Charging takes approximately two minutes. If the ink charging is
incomplete, you may not be able to print.
Note:
If the
B
light does not turn o, try removing and reinserting the ink cartridge.
Related Information
& “Ink Cartridge Codes” on page 65
& “Ink Cartridge Handling Precautions” on page 66
Replacing Ink Cartridges (When Ink Light is O)
You can replace cartridges even if there is still ink in the cartridge.
User's Guide
Replacing Ink Cartridges
72
!
Caution:
Be careful not to trap your hand or ngers when opening or closing the scanner unit. Otherwise you may be injured.
1. Open the scanner unit with the document cover closed.
2. Hold down the
y
button until the ink cartridge holder starts moving.
e
ink cartridge holder moves to the replacement position.
Note:
To cancel ink cartridge replacement, keep the ink cartridges installed and turn o the printer.
User's Guide
Replacing Ink Cartridges
73
3. When replacing the black ink cartridge, gently shake the new black ink cartridge four or ve times and then
remove it from its package. When replacing other color cartridges, remove the new color cartridges from their
package without shaking.
c
Important:
Do not shake cartridges aer opening the package, as they may leak.
4.
Remove only the yellow tape.
User's Guide
Replacing Ink Cartridges
74
c
Important:
Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing.
5. Squeeze the tab on the ink cartridge and pull it straight up. If you cannot remove the ink cartridge, pull it
rmly
6.
Insert the new ink cartridge, and then press it down rmly.
User's Guide
Replacing Ink Cartridges
75
7. Close the scanner unit.
8. Press the
y
button.
Ink charging starts.
c
Important:
Aer installing the ink cartridge, the power light continues to ash while the printer is charging ink. Do not
turn o the printer during ink charging. Charging takes approximately two minutes. If the ink charging is
incomplete, you may not be able to print.
Note:
If the
B
light does not turn o, try removing and reinserting the ink cartridge.
Related Information
& “Ink Cartridge Codes” on page 65
& “Ink Cartridge Handling Precautions” on page 66
Temporarily Printing with Black Ink
When color ink is expended and black ink still remains when printing from a computer, you can use the following
settings to continue printing for a short time using only black ink.
❏ Type of paper: plain papers, Envelope
❏ Color: Grayscale
❏ Borderless: Not selected
❏ EPSON Status Monitor 3: Enabled (for Windows only)
Because this feature is only available for approximately
ve
days, replace the expended ink cartridge as soon as
possible.
User's Guide
Replacing Ink Cartridges
76
Note:
❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and
then select Enable EPSON Status Monitor 3.
❏ e available period varies depending on the usage conditions.
Temporarily Printing with Black Ink - Windows
1. When the following window is displayed, cancel printing.
Note:
If you cannot cancel printing from the computer, cancel using the printer's control panel.
User's Guide
Replacing Ink Cartridges
77
2. Access the printer driver window.
3. Clear Borderless on the Main tab.
4. Select plain papers or Envelope as the Paper Type setting on the Main tab.
5. Select Grayscale.
6. Set the other items on the Main and More Options tabs as necessary, and then click OK.
7. Click Print.
8. Click Print in Black in the window displayed.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 30
& “Printing Basics - Windows” on page 36
Temporarily Printing with Black Ink - Mac OS X
Note:
To use this feature through a network, connect with Bonjour.
1. Click the printer icon in the Dock.
2. Cancel the job.
Note:
If you cannot cancel printing from the computer, cancel using the printer's control panel.
3.
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver).
4.
Select On as the Permit temporary black printing setting.
5.
Access the print dialog.
6. Select Print Settings from the pop-up menu.
7. Select any paper size except for a borderless size as the Paper Size setting.
8.
Select plain papers or Envelope as the Media Type setting.
9. Select Grayscale.
10. Set the other items as necessary.
11.
Click Print.
Related Information
& “Canceling Printing” on page 54
& “Loading Paper in the Rear Paper Feed” on page 30
User's Guide
Replacing Ink Cartridges
78
& “Printing Basics - Mac OS X” on page 37
Conserving Black Ink when the Black Ink Is Low (for
Windows Only)
When black ink is running low and there is enough color ink remaining, you can use a mixture of color inks to
create black. You can continue printing while preparing a replacement black ink cartridge.
is feature is only available when you select the following settings in the printer driver.
❏ Paper Type: plain papers
❏ Quality: Standard
❏ EPSON Status Monitor 3: Enabled
Note:
❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and
then select Enable EPSON Status Monitor 3.
❏ Composite black looks slightly dierent from pure black. In addition, the print speed is reduced.
❏ To maintain the quality of the print head, black ink is also consumed.
Options Description
Yes Select to use a mixture of color inks to create black. This window is displayed the next time
you print a similar job.
No Select to continue using the remaining black ink. This window is displayed the next time
you print a similar job.
Disable this feature Select to continue using the remaining black ink. This window is not displayed until you
replace the black ink cartridge and it runs low again.
User's Guide
Replacing Ink Cartridges
79
Maintaining the Printer
Checking and Cleaning the Print Head
If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When
print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are
clogged, clean the print head.
c
Important:
❏ Do not open the scanner unit or turn o the printer during head cleaning. If the head cleaning is incomplete, you
may not be able to print.
❏ Because print head cleaning uses some ink, clean the print head only if quality declines.
❏ When ink is low, you may not be able to clean the print head. Replace the ink cartridge rst.
❏ If print quality has not improved aer repeating nozzle check and head cleaning about four times, wait for at
least six hours without printing, and then run the nozzle check again and repeat the head cleaning if necessary.
We recommend to turn o the printer. If print quality has still not improved, contact Epson support.
❏ To prevent the print head from drying out, do not unplug the printer while the power is on.
Checking and Cleaning the Print Head - Printer Buttons
1. Load A4-size plain paper in the printer.
2. Press the
P
button to turn o the printer.
3. Turn the printer on while holding the
y
button down, and then release the buttons when the power light
ashes.
e nozzle check pattern is printed.
4. Examine the printed pattern. If there are broken lines or missing segments as shown in the "NG" pattern, the
print head nozzles may be clogged. Go to the next step. If you cannot see any broken lines or missing segments
as in the following "OK" pattern, the nozzles are not clogged. Print head cleaning is not necessary.
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Maintaining the Printer
80
5. Hold the
y
button down for three seconds until the power light starts ashing.
Print head cleaning starts.
6. When the power light stops ashing, print a nozzle check pattern again. Repeat cleaning and printing the
pattern until all lines are printed completely.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 30
Checking and Cleaning the Print Head - Windows
1. Load A4-size plain paper in the printer.
2. Access the printer driver window.
3. Click Nozzle Check on the Maintenance tab.
4. Follow the on-screen instructions.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 30
& “Windows Printer Driver” on page 87
Checking and Cleaning the Print Head - Mac OS X
1. Load A4-size plain paper in the printer.
2. Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
3. Click Options & Supplies > Utility > Open Printer Utility.
4. Click Nozzle Check.
5. Follow the on-screen instructions.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 30
Aligning the Print Head
If you notice a misalignment of vertical lines or blurred images, align the print head.
User's Guide
Maintaining the Printer
81
Aligning the Print Head - Windows
1. Load A4-size plain paper in the printer.
2. Access the printer driver window.
3. Click Print Head Alignment on the Maintenance tab.
4. Follow the on-screen instructions.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 30
& “Windows Printer Driver” on page 87
Aligning the Print Head - Mac OS X
1. Load A4-size plain paper in the printer.
2. Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
3.
Click Options & Supplies > Utility > Open Printer Utility.
4. Click Print Head Alignment.
5. Follow the on-screen instructions.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 30
Cleaning the Paper Path
When the printouts are smeared or scued, clean the roller inside.
c
Important:
Do not use tissue paper to clean the inside of the printer. e print head nozzles may be clogged with lint.
1.
Make sure there is no dust or stains on the scanner glass and the document cover.
2. Load A4-size plain paper in the printer.
3. Start copying without placing an original on the scanner glass.
e paper is ejected from the printer.
User's Guide
Maintaining the Printer
82
4. Repeat this procedure until the paper is not smeared with ink.
Note:
If you have a paper feed problem and if you have a cleaning sheet that came with Epson genuine paper, you may be able
to solve the paper feed problem by using the cleaning sheet instead of using A4-size plain paper. When using the cleaning
sheet, load the sheet in the printer following the instructions that came with the sheet. Repeat the procedure several
times using the cleaning sheet.
Related Information
& “Copying Basics” on page 56
Cleaning the Scanner Glass
When the copies or scanned images are smeared or scued, clean the scanner glass.
c
Important:
Never use alcohol or thinner to clean the printer. ese chemicals can damage the printer.
1. Open the document cover.
2. Use a so, dry, clean cloth to clean the surface of the scanner glass.
Note:
❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner
and a
so
cloth to remove it. Wipe
o
all remaining liquid.
❏ Do not press the glass surface too hard.
❏ Be careful not to scratch or damage the surface of the glass. A damaged glass surface can decrease the scan quality.
Saving Power
e printer enters sleep mode or turns o automatically if no operations are performed for a set period. You can
adjust the time before power management is applied. Any increase will aect the product's energy eciency. Please
consider the environment before making any change.
User's Guide
Maintaining the Printer
83
Saving Power - Windows
1. Access the printer driver window.
2. Click Printer and Option Information on the Maintenance tab.
3.
Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Send. To
make the printer turn o automatically, select the time period as the Power O Timer setting, and click Send.
4.
Click OK.
Related Information
& “Windows Printer Driver” on page 87
Saving Power - Mac OS X
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click Printer Settings.
4. Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Apply. To
make the printer turn o automatically, select the time period as the Power O Timer setting, and click
Apply.
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Maintaining the Printer
84
Network Service and Software
Information
is section introduces the network services and soware products available for your printer from the Epson
website or the supplied CD.
Epson Connect Service
By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or
laptop, anytime and practically anywhere.
e
features available on the Internet are as follows.
Email Print Epson iPrint remote print Scan to Cloud Remote Print Driver
✓✓ – ✓
See the Epson Connect portal website for details.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Web Cong
Web Cong is an application that runs in a web browser, such as Internet Explorer and Safari, on a computer or
smart device. You can conrm the printer status or change the network service and printer settings. To use the
Web Cong, connect the printer and the computer or device to the same network.
Note:
e following browsers are supported.
OS Browser
Windows XP or later
Internet Explorer 8 or later, Firefox
*
, Chrome
*
Mac OS X v10.6.8 or later
Safari
*
, Firefox
*
, Chrome
*
iOS
*
Safari
*
Android 2.3 or later Default browser
Chrome OS
*
Default browser
*Use the latest version.
User's Guide
Network Service and Software Information
85
Running Web Cong on a Web Browser
1. Check the printer's IP address.
Hold down the
button for at least 10 seconds to print the network status sheet, and then check the
printer's IP address.
2. Launch a Web browser from a computer or smart device, and then enter the printer's IP address.
Format:
IPv4: http://the printer's IP address/
IPv6: http://[the printer's IP address]/
Examples:
IPv4: http://192.168.100.201/
IPv6: http://[2001:db8::1000:1]/
Note:
Using the smart device, you can also run Web Cong from the maintenance screen of Epson iPrint.
Related Information
& “Printing Using Epson iPrint” on page 53
Running Web Cong on Windows
When connecting a computer to the printer using WSD, follow the steps below to run Web
Cong
.
1. Access the devices and printers screen in Windows.
❏ Windows 1 0
Right-click the start button or press and hold it, and then select Control Panel > Vi e w d e v i c e s a n d p r i n t e r s
in Hardware and Sound.
❏ Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel > Vi e w d e v i c e s a n d p r i n te r s in Hardware and Sound (or
Hardware).
❏ Windows 7
Click the start button, and select Control Panel > Vi e w d e v i c e s a n d p r i n te r s in Hardware and Sound.
❏ Windows Vist a
Click the start button, and select Control Panel > Printers in Hardware and Sound.
2. Right-click on your printer and select Properties.
3. Select the Web S er vice tab and click the URL.
Running Web Cong on Mac OS X
1.
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
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86
2. Click Options & Supplies> Show Printer Webpage.
Windows Printer Driver
e printer driver controls the printer according to the commands from an application. Making settings on the
printer driver provides the best printing results. You can also check the status of the printer or keep it in top
operating condition using the printer driver utility.
Note:
You can change the language of the printer driver. Select the language you want to use from the Language setting on the
Maintenance tab.
Accessing the printer driver from applications
To make settings that apply only to the application you are using, access from that application.
Select Print or Print Setup from the File menu. Select your printer, and then click Preferences or Properties.
Note:
Operations dier depending on the application. See the application's help for details.
Accessing the printer driver from the control panel
To make settings that apply to all of the applications, access from the control panel.
❏ Wi n d ow s 1 0
Right-click the start button or press and hold it, and then select Control Panel > Vi e w d e v i c e s a n d p r i n t e r s in
Hardware and Sound. Right-click on your printer, or press and hold it and then select Printing preferences.
❏ Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel > Vi e w d e v i c e s a n d p r i n te r s in Hardware and Sound. Right-click
on your printer, or press and hold it and then select Printing preferences.
❏ Wi n d ow s 7
Click the start button, and select Control Panel > Vi e w d e v i c e s a n d p r i n te r s in Hardware and Sound. Right-
click on your printer and select Printing preferences.
❏ Windows Vista
Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your printer
and select Select printing preferences.
❏ Wi n d ow s X P
Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes. Right-
click on your printer and select Printing preferences.
Accessing the printer driver from the printer icon on the task bar
e printer icon on the desktop task bar is a shortcut icon allowing you to quickly access the printer driver.
If you click the printer icon and select Printer Settings, you can access the same printer settings window as the one
displayed from the control panel. If you double-click this icon, you can check the status of the printer.
Note:
If the printer icon is not displayed on the task bar, access the printer driver window, click Monitoring Preferences on the
Maintenance tab, and then select Register the shortcut icon to the taskbar.
User's Guide
Network Service and Software Information
87
Starting the utility
Access the printer driver window. Click the Maintenance tab.
Guide to Windows Printer Driver
Help is available in the printer driver for Windows. To view explanations of the setting items, right-click on each
item, and then click Help.
Main Tab
You can make basic settings for printing, such as paper type or paper size.
You can also make settings for printing both sides of the paper or printing multiple pages on one sheet.
User's Guide
Network Service and Software Information
88
More Options Tab
You can select additional layout and printing options such as changing the size of a printout or making color
corrections.
User's Guide
Network Service and Software Information
89
Maintenance Tab
You can run maintenance features such as nozzle check and print head cleaning, and by starting EPSON Status
Monitor 3, you can check printer status and error information.
Making Operation Settings for the Windows Printer Driver
You can make settings such as enabling EPSON Status Monitor 3.
1. Access the printer driver window.
2. Click Extended Settings on the Maintenance tab.
3. Make the appropriate settings, and then click OK.
See the online help for explanations of the setting items.
Related Information
& “Windows Printer Driver” on page 87
Mac OS X Printer Driver
e
printer driver controls the printer according to the commands from an application. Making settings on the
printer driver provides the best printing results. You can also check the status of the printer or keep it in top
operating condition using the printer driver utility.
User's Guide
Network Service and Software Information
90
Accessing the printer driver from applications
Click Page Setup or Print on the File menu of your application. If necessary, click Show Details (or
d
) to expand
the print window.
Note:
Depending on the application being used, Page Setup may not be displayed in the File menu, and the operations for
displaying the print screen may dier. See the application's help for details.
Starting the utility
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Utility > Open Printer Utility.
Guide to Mac OS X Printer Driver
Print dialog
Switch the pop-up menu on the center of the screen to show more items.
Pop-up Menu Descriptions
Print Settings You can make the basic print settings such as paper type and print quality.
Layout You can select a layout for printing several pages on one sheet or select to print a border.
Paper Handling You can reduce or enlarge the size of the print job to automatically t the paper size you
loaded.
Color Matching You can adjust the colors.
Color Options
When you select EPSON Color Controls from the Color Matching menu, you can select a
color correction method.
User's Guide
Network Service and Software Information
91
Note:
On Mac OS X v10.8.x or later, if Print Settings menu is not displayed, Epson printer driver has not been installed correctly.
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer,
and then add the printer again. See the following to add a printer.
http://epson.sn
Epson Printer Utility
You can run a maintenance feature such as nozzle check and print head cleaning, and by starting EPSON Status
Monitor, you can check printer status and error information.
Making Operation Settings for the Mac OS X Printer Driver
Accessing the Operation Settings Window of the Mac OS X Printer Driver
Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver).
Operation Settings of the Mac OS X Printer Driver
❏ Skip Blank Page: Avoids printing blank pages.
❏ Quiet Mode: Reduces the noise the printer makes, however, this may reduce print speed. Depending on the
paper type and print quality settings you selected, there may be no dierence in the printer's noise level.
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92
❏ Permit temporary black printing: Prints only with black ink temporarily.
❏ High Speed Printing: Prints when the print head moves in both directions.
e
print speed is faster, but the
quality may decline.
❏ Warning Notications: Allows the printer driver to display warning notications.
❏ Establish bidirectional communication: Usually, this should be set to On. Select O when acquiring the printer
information is impossible because the printer is shared with Windows computers on a network or for any other
reason.
Related Information
& “Temporarily Printing with Black Ink” on page 76
Epson Scan 2 (Scanner Driver)
Epson Scan 2 is an application for controlling scanning. You can adjust the size, resolution, brightness, contrast,
and quality of the scanned image.
Note:
You can also start Epson Scan 2 from a TWAIN-compliant scanning application.
Starting on Windows
❏ Wi n d ow s 1 0
Click the start button, and then select All apps > EPSON > Epson Scan 2.
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏ Wi n d ow s 7 / Wi n d o w s Vis t a / Wi n d o w s X P
Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2> Epson Scan 2.
Starting on Mac OS X
Note:
Epson Scan 2 does not support the Mac OS X fast user switching feature. Turn o fast user switching.
Select Go > Applications > Epson Soware > Epson Scan 2.
Related Information
& “Installing Applications” on page 97
Epson Event Manager
Epson Event Manager is an application that allows you to manage scanning from the control panel and save images
to a computer. You can add your own settings as presets, such as the document type, the save folder location, and
the image format. See the application's help for details.
User's Guide
Network Service and Software Information
93
Starting on Windows
❏ Wi n d ow s 1 0
Click the start button, and then select All apps > Epson Soware > Event Manager.
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏ Wi n d ow s 7 / Wi n d o w s Vis t a / Wi n d o w s X P
Click the start button, and then select All Programs or Programs > Epson Soware > Event Manager.
Starting on Mac OS X
Select Go > Applications > Epson
Soware
> Event Manager.
Related Information
& “Scanning from the Control Panel” on page 57
& “Installing Applications” on page 97
Epson Easy Photo Print
Epson Easy Photo Print is an application that allows you to easily print photos with various layouts. You can
preview the photo image and adjust the images or position. You can also print photos with a frame. See the
application's help for details.
Note:
To use this application, the printer driver needs to be installed.
Starting on Windows
❏ Wi n d ow s 1 0
Click the start button, and then select All apps > Epson Soware > Epson Easy Photo Print.
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏ Wi n d ow s 7 / Wi n d o w s Vis t a / Wi n d o w s X P
Click the start button, and then select All Programs or Programs > Epson
Soware
> Epson Easy Photo
Print.
Starting on Mac OS X
Select Go > Applications > Epson Soware > Epson Easy Photo Print.
Related Information
&
“Installing Applications” on page 97
E-Web Print (for Windows Only)
E-Web Print is an application that allows you to easily print web pages with various layouts. See the application's
help for details. You can access the help from the E-Web Print menu on the E-Web Print tool bar.
User's Guide
Network Service and Software Information
94
Note:
Check for supported browsers and the latest version from the download site.
Starting
When you install E-Web Print, it is displayed in your browser. Click Print or Clip.
Related Information
& “Installing Applications” on page 97
Easy Photo Scan
Easy Photo Scan is an application that allows you to scan photos and easily send the scanned image to a computer
or cloud service. You can also easily adjust the scanned image. See the application's help for details.
Note:
To use this application, the scanner driver Epson Scan 2 needs to be installed.
Starting on Windows
❏ Wi n d ow s 1 0
Click the start button, and then select All apps > Epson Soware > Easy Photo Scan.
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏ Wi n d ow s 7 / Wi n d o w s Vis t a / Wi n d o w s X P
Click the start button, and then select All Programs or Programs > Epson Soware > Easy Photo Scan.
Starting on Mac OS X
Select Go > Applications > Epson
Soware
> Easy Photo Scan.
Related Information
& “Installing Applications” on page 97
EPSON Software Updater
EPSON Soware Updater is an application that checks for new or updated soware on the internet and installs it.
You can also update the printer's rmware and manual.
Starting on Windows
❏ Wi n d ow s 1 0
Click the start button, and then select All apps > Epson Soware > EPSON Soware Updater.
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
User's Guide
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95
❏ Wi n d ow s 7 / Wi n d o w s Vis t a / Wi n d o w s X P
Click the start button, and then select All Programs (or Programs) > Epson
Soware
> EPSON
Soware
Updater.
Note:
You can also start EPSON Soware Updater by clicking the printer icon on the task bar on the desktop, and then selecting
Soware
Update.
Starting on Mac OS X
Select Go > Applications > Epson Soware > EPSON Soware Updater.
Related Information
& “Installing Applications” on page 97
Uninstalling Applications
Note:
Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.
Uninstalling Applications - Windows
1. Press the
P
button to turn o the printer.
2. Quit all running applications.
3. Open Control Panel:
❏ Windows 1 0
Right-click the start button or press and hold it, and then select Control Panel.
❏ Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel.
❏ Windows 7/Windows Vista/Windows XP
Click the start button and select Control Panel.
4. Open Uninstall a program (or Add or Remove Programs):
❏ Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista
Select Uninstall a program in Programs.
❏ Windows X P
Click Add or Remove Programs.
5. Select the application you want to uninstall.
6.
Uninstall the applications:
❏ Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista
Click Uninstall/Change or Uninstall.
❏ Windows X P
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96
Click Change/Remove or Remove.
Note:
If the User Account Control window is displayed, click Continue.
7.
Follow the on-screen instructions.
Uninstalling Applications - Mac OS X
1. Download the Uninstaller using EPSON Soware Updater.
Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the
application.
2. Press the
P
button to turn o the printer.
3. To uninstall the printer driver, select System Preferences from the
menu > Printers & Scanners (or Print
& Scan, Print & Fax), and then remove the printer from the enabled printers list.
4. Quit all running applications.
5. Select Go > Applications > Epson Soware > Uninstaller.
6. Select the application you want to uninstall, and then click Uninstall.
c
Important:
e Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet
printers and you only want to delete some drivers, delete all of them rst, and then install the necessary printer
driver again.
Note:
If you cannot nd the application you want to uninstall in the application list, you cannot uninstall using the
Uninstaller. In this situation, select Go > Applications > Epson
Soware
, select the application you want to uninstall,
and then drag it to the trash icon.
Related Information
& “Installing Applications” on page 97
Installing Applications
Connect your computer to the network and install the latest version of applications from the website.
Note:
❏ Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.
❏ When reinstalling an application, you need to uninstall it rst.
1. Quit all running applications.
2. When installing the printer driver or Epson Scan 2, disconnect the printer and the computer temporarily.
Note:
Do not connect the printer and the computer until you are instructed to do so.
User's Guide
Network Service and Software Information
97
3. Access to the following website, and then enter the product name.
http://epson.sn
4. Go to Setup and then click Download. Click or double-click the downloaded le to run the installer. Follow
the on-screen instructions.
Note:
If you are using a Windows computer and you cannot download applications from the website, install them from the
soware disc that came with the printer.
Related Information
& “Uninstalling Applications” on page 96
Updating Applications and Firmware
You may be able to clear certain problems and improve or add functions by updating the applications and the
rmware. Make sure you use the latest version of the applications and rmware.
1. Make sure that the printer and the computer are connected, and the computer is connected to the internet.
2. Start EPSON Soware Updater, and update the applications or the rmware.
c
Important:
Do not turn o the computer or the printer while updating.
Note:
If you cannot nd the application you want to update in the list, you cannot update using the EPSON Soware
Updater. Check for the latest versions of the applications from your local Epson website.
http://www.epson.com
Related Information
& “EPSON Soware Updater” on page 95
User's Guide
Network Service and Software Information
98
Solving Problems
Checking the Printer Status
Checking the Error Indicators on the Printer
When an error occurs, the light turns on or ashes. Details of the error are displayed on the computer screen.
: On
: Flashing slowly
: Flashing fast
Light Situation Solutions
No paper is loaded or more than one sheet
has been fed at a time.
Load paper and press the
or button.
A paper jam has occurred.
Remove the paper and press the
or
button.
An ink cartridge is expended or there is
insucient
ink in the cartridge to charge the
ink.
To ensure you receive premium print quality and to
help protect your print head, a variable ink safety
reserve remains in the cartridge when your printer
indicates it is time to replace the cartridge. Replace
with a new ink cartridge.
An ink cartridge is not installed. Install the ink cartridge.
An ink cartridge has not been recognized. Press the ink cartridge down rmly.
An unsupported ink cartridge has been
installed.
Install an ink cartridge that is supported by this
printer.
You cannot use the cartridges that came with your
printer for replacement.
An ink cartridge is nearly expended.
You can print until the
B
light turns on.
Prepare a new ink cartridge. You can check the ink
levels from the computer.
The
b
light and
B
light ash alternately.
An ink pad is nearing or at the end of its
service life.
The ink pads* need to be replaced.
Contact Epson or an authorised Epson service
provider to replace the ink pad*. It is not a user-
serviceable part.
When a message saying that you can continue
printing is displayed on the computer, press the
or button to continue printing. The
lights stop ashing for the time being, however, they
will continue to ash at regular intervals until the ink
pad is replaced.
User's Guide
Solving Problems
99
Light Situation Solutions
A printer error has occurred. Open the scanner unit and remove any paper or
protective material inside the printer. Turn the power
o and on again.
If the error continues to occur after turning the power
o and on again, contact Epson support.
A Wi-Fi connection error has occurred. Press the button to clear the error and try again.
The printer has started in recovery mode
because the rmware update failed.
Follow the steps below to try to update the rmware
again.
1. Connect the computer and the printer with a USB
cable. (During recovery mode, you cannot update the
rmware over a network connection.)
2. Visit your local Epson website for further
instructions.
The printer noties you of the rmware update status
as shown below.
Preparing: The network status lights
ash.
Updating: The power light ashes.
Finished: The power light stays on.
* In some print cycles a very small amount of surplus ink may be collected in the ink pad. To prevent ink leakage
from the pad, the printer is designed to stop printing when the pad has reached its limit. Whether and how oen
this is required will vary according to the number of pages you print, the type of material that you print and the
number of cleaning cycles that the printer performs. e need for replacement of the pad does not mean that your
printer has ceased to operate in accordance with its specications. e printer will advise you when the pad
requires replacing and this can only be performed by an authorised Epson Service provider. e Epson warranty
does not cover the cost of this replacement.
Related Information
& “Removing Jammed Paper” on page 101
& “Contacting Epson Support” on page 131
& “Installing Applications” on page 97
& “Updating Applications and Firmware” on page 98
Checking the Printer Status - Windows
1. Access the printer driver window.
User's Guide
Solving Problems
100
2. Click EPSON Status Monitor 3 on the Maintenance tab.
Note:
❏ You can also check the printer status by double-clicking the printer icon on the taskbar. If the printer icon is not
added to the taskbar, click Monitoring Preferences on the Maintenance tab, and then select Register the shortcut
icon to the taskbar.
❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
& “Windows Printer Driver” on page 87
Checking Printer Status - Mac OS X
1.
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click EPSON Status Monitor.
Removing Jammed Paper
Check the error displayed on the control panel and follow the instructions to remove the jammed paper including
any torn pieces. Next, clear the error.
c
Important:
Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.
Related Information
& “Checking the Error Indicators on the Printer” on page 99
User's Guide
Solving Problems
101
Removing Jammed Paper from the Rear Paper Feed
Remove the jammed paper.
Removing Jammed Paper from the Output Tray
Remove the jammed paper.
Removing Jammed Paper from Inside the Printer
!
Caution:
❏ Be careful not to trap your hand or ngers when opening or closing the scanner unit. Otherwise you may be
injured.
❏ Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating,
it could cause an injury. Be careful not to touch the protruding parts to avoid injury.
User's Guide
Solving Problems
102
1. Open the scanner unit with the document cover closed.
2. Remove the jammed paper.
c
Important:
Do not touch the white at cable or translucent part inside the printer. Doing so may cause a malfunction.
User's Guide
Solving Problems
103
3. Close the scanner unit.
Paper Does Not Feed Correctly
Check the following points, and then take the appropriate actions to solve the problem.
❏ Place the printer on a
at
surface and operate in the recommended environmental conditions.
❏ Use paper supported by this printer.
❏ Follow the paper handling precautions.
Related Information
& “Environmental Specications” on page 127
&
“Paper Handling Precautions” on page 28
&
“Available Paper and Capacities” on page 29
Paper Jams
❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper.
❏ Load one sheet of paper at a time if you have loaded several sheets of paper.
Related Information
& “Removing Jammed Paper” on page 101
& “Loading Paper in the Rear Paper Feed” on page 30
Paper Feeds at a Slant
Load paper in the correct direction, and slide the edge guides against the edges of the paper.
User's Guide
Solving Problems
104
Related Information
& “Loading Paper in the Rear Paper Feed” on page 30
Several Sheets of Paper are Fed at a Time
❏ Load one sheet of paper at a time.
❏ When several sheets of paper are fed at a time during manual 2-sided printing, remove any paper which is
loaded in the printer before you reload the paper.
No Paper Feeds
❏ Do not load more than the maximum number of sheets specied for the paper. For plain paper, do not load
above the line indicated by the triangle symbol on the edge guide.
❏ If you have the cleaning sheet that came with Epson genuine paper, use it to clean the roller inside the printer.
Related Information
& “Available Paper and Capacities” on page 29
& “Cleaning the Paper Path” on page 82
Power and Control Panel Problems
Power Does Not Turn On
❏ Make sure the power cord is securely plugged in.
❏ Hold down the
P
button for a little longer.
Power Does Not Turn O
Hold down the
P
button for a little longer. If you still cannot turn
o
the printer, unplug the power cord. To
prevent the print head from drying out, turn the printer back on and turn it o by pressing the
P
button.
Cannot Print from a Computer
❏ Install the printer driver.
❏ Connect the USB cable securely to the printer and the computer.
❏ If you are using a USB hub, try to connect the printer directly to the computer.
❏ If you cannot print over a network, see the page that describes the network connection method from the
computer.
❏ If you are printing a large data size image, the computer may run out of memory. Print the image at a lower
resolution or a smaller size.
User's Guide
Solving Problems
105
❏ In Windows, click Print Queue on the printer driver's Maintenance tab, and then check the following.
❏ Check if there are any paused print jobs.
Cancel printing if necessary.
❏ Make sure the printer is not oine or pending.
If the printer is oine or pending, clear the oine or pending setting from the Printer menu.
❏ Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark
on the menu item).
If the printer is not selected as the default printer, set it as the default printer.
❏ Make sure the printer port is selected correctly in Property > Port from the Printer menu as follows.
Select "USBXXX" for a USB connection, or "EpsonNet Print Port" for a network connection.
❏ In Mac OS X, make sure the printer status is not Pause.
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
double-click the printer. If the printer is paused, click Resume (or Resume Printer).
Related Information
& “Installing Applications” on page 97
& “Connecting to a Computer” on page 16
& “Canceling Printing” on page 54
When You Cannot Make Network Settings
❏ Turn o the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the
devices in the following order; access point, computer or smart device, and then printer. Move the printer and
computer or smart device closer to the access point to help with radio wave communication, and then try to
make network settings again.
❏ Print the network connection report. Check it and then follow the printed solutions.
Related Information
& “Cannot Connect from Devices Even ough Network Settings are No Problem” on page 106
& “Printing a Network Connection Report” on page 21
Cannot Connect from Devices Even Though Network Settings are
No Problem
If you cannot connect from the computer or smart device to the printer even though the network connection
report does not show any problems, see the following.
User's Guide
Solving Problems
106
❏ When you are using multiple access points at the same time, you may not be able to use the printer from the
computer or smart device depending on the settings of the access points. Connect the computer or smart device
to the same access point as the printer.
❏ You may not be able to connect to the access point when the access point has multiple SSIDs and devices are
connected to dierent SSIDs on the same access point. Connect the computer or smart device to the same SSID
as the printer.
❏ An access point that is compliant with both IEEE802.11a and IEEE802.11g has SSIDs of 2.4 GHz and 5 GHz. If
you connect the computer or smart device to a 5 GHz SSID, you cannot be able to connect to the printer
because the printer only supports communication over 2.4 GHz. Connect the computer or smart device to the
same SSID as the printer.
User's Guide
Solving Problems
107
❏ Most access points have a privacy separator feature that blocks the communication from unauthorized devices.
If you cannot connect to the network even if the devices and access point are connected to the same SSID,
disable the privacy separator on the access point. See the manual provided with the access point for details.
Related Information
& “Checking the SSID Connected to the Printer” on page 108
& “Checking the SSID for the Computer” on page 108
Checking the SSID Connected to the Printer
You can check the SSID by printing a network connection report, network status sheet, or on Web Cong.
Checking the SSID for the Computer
Windows
Select Control Panel > Network and Internet > Network and Sharing Center.
User's Guide
Solving Problems
108
Mac OS X
Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is
indicated with a check mark.
Suddenly the Printer Cannot Print over a Network
Connection
❏ When you have changed your access point or provider, try making network settings for the printer again.
Connect the computer or smart device to the same SSID as the printer.
❏ Turn o the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the
devices in the following order; access point, computer or smart device, and then printer. Move the printer and
computer or smart device closer to the access point to help with radio wave communication, and then try to
make network settings again.
❏ In Windows, click Print Queue on the printer driver's Maintenance tab, and then check the following.
❏ Check if there are any paused print jobs. Cancel printing if necessary.
❏ Make sure the printer is not oine or pending. If the printer is oine or pending, clear the oine or
pending setting from the Printer menu.
❏ Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark
on the menu item).
If the printer is not selected as the default printer, set it as the default printer.
❏ Check if the selected port is correct in Printer propaties > Port
❏ Print the network connection report. If the report shows that the network connection failed, check the network
connection report and then follow the printed solutions.
❏ Try accessing any website from your computer to make sure that your computer's network settings are correct.
If you cannot access any website, there is a problem on the computer. See the manual provided with your
computer for more details.
Related Information
& “Checking the SSID Connected to the Printer” on page 108
& “Checking the SSID for the Computer” on page 108
&
“Messages and Solutions on the Network Connection Report” on page 21
User's Guide
Solving Problems
109
& “Cannot Connect from Devices Even ough Network Settings are No Problem” on page 106
Suddenly the Printer Cannot Print Using a USB
Connection
❏ Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and
then select Remove Device. Next, connect the USB cable to the computer and try a test print. If printing is
possible, the setup is complete.
❏ Re-set the USB connection following the steps in [Changing a Connection Method to a Computer] in this
manual.
Related Information
& “Changing the Connection Method to a Computer” on page 25
Printout Problems
Printout is
Scued
or Color is Missing
If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be
discharged. Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
Related Information
& “Checking and Cleaning the Print Head” on page 80
Banding or Unexpected Colors Appear
e print head nozzles may be clogged. Perform a nozzle check to check if the print head nozzles are clogged.
Clean the print head if any of the print head nozzles are clogged.
Related Information
& “Checking and Cleaning the Print Head” on page 80
User's Guide
Solving Problems
110
Colored Banding Appears at Intervals of Approximately 2.5 cm
❏ Select the appropriate paper type setting for the type of paper loaded in the printer.
❏ Align the print head.
❏ When printing on plain paper, print using a higher quality setting.
Related Information
& “List of Paper Types” on page 30
& “Aligning the Print Head” on page 81
Blurry Prints, Vertical Banding, or Misalignment
Align the print head.
Related Information
& “Aligning the Print Head” on page 81
Print Quality Does Not Improve Even After Aligning the Print Head
During bidirectional (or high speed) printing, the print head prints while moving in both directions, and vertical
lines may be misaligned. If print quality does not improve, disable the bidirectional (or high speed) setting.
Disabling this setting may slow down printing speed.
❏ Wi n d o w s
Clear High Speed on the printer driver’s More Options tab.
User's Guide
Solving Problems
111
❏ Mac OS X
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver). Select O as the High Speed Printing
setting.
Print Quality is Poor
Check the following if the print quality is poor due to blurry prints, banding, missing colors, faded colors, and
misalignment in the prints.
❏ Use paper supported by this printer.
❏ Select the appropriate paper type setting for the type of paper loaded in the printer.
❏ Do not print on paper that is damp, damaged, or too old.
❏ If the paper is curled or the envelope is pued up, atten it.
❏ Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
❏ Align the print head.
❏ Print using a higher quality setting.
❏ Do not stack the paper immediately aer printing.
❏ Dry the printouts completely before
ling
or displaying them. When drying the printouts, avoid direct sun light,
do not use a dryer, and do not touch the printed side of paper.
❏ When printing images or photos, Epson recommends using genuine Epson paper rather than plain paper. Print
on the printable side of the genuine Epson paper.
❏ Try to use genuine Epson ink cartridges.
is
product is designed to adjust colors based on the use of genuine
Epson ink cartridges. e use of non-genuine ink cartridges may cause print quality to decline.
❏ Epson recommends using the ink cartridge before the date printed on the package.
❏ For best results, use up ink cartridge within six months of opening the package.
Related Information
& “Available Paper and Capacities” on page 29
& “List of Paper Types” on page 30
& “Paper Handling Precautions” on page 28
& “Checking and Cleaning the Print Head” on page 80
& “Aligning the Print Head” on page 81
Paper Is Smeared or Scued
❏ When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct
direction and slide the edge guides to the edges of the paper.
User's Guide
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112
❏ When vertical banding appears or the paper is smeared, clean the paper path.
❏ Place the paper on a at surface to check if it is curled. If it is, atten it.
❏ When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 30
& “Cleaning the Paper Path” on page 82
Printed Photos are Sticky
You may be printing on the wrong side of the photo paper. Make sure you are printing on the printable side.
When printing on the wrong side of the photo paper, you need to clean the paper path.
Related Information
& “Cleaning the Paper Path” on page 82
Images or Photos are Printed in Unexpected Colors
When printing from the Windows printer driver, the Epson auto photo adjustment setting is applied by default
depending on the paper type. Try change the setting.
On the More Options tab, select Custom in Color Correction, and then click Advanced. Change the Scene
Correction setting from Auto Correct to any other option. If changing the setting does not work, use any color
correction method other than PhotoEnhance in Color Management.
Related Information
& “Adjusting the Print Color” on page 51
Colors
Dier
from What You See on the Display
❏ Display devices such as computer screens have their own display properties. If the display is unbalanced, the
image are not displayed with proper brightness and colors. Adjust the properties of the device.
❏ Light shining into the display has an eect on how the image is seen on the display. Avoid direct sunlight and
conrm
the image where an appropriate illuminance is assured.
❏ Colors may dier from what you see on smart devices such as smart phones or tablets with high-resolution
displays.
❏ Colors on a display are not quite identical to those on paper because the display device and the printer have a
dierent
process of producing colors.
User's Guide
Solving Problems
113
Cannot Print Without Margins
Make borderless setting in the print settings. If you select a paper type that does not support borderless printing,
you cannot select Borderless. Select a paper type that supports borderless printing.
Related Information
& “Printing Basics - Windows” on page 36
&
“Printing Basics - Mac OS X” on page 37
Edges of the Image are Cropped During Borderless Printing
During borderless printing, the image is slightly enlarged and the protruding area is cropped. Select a smaller
enlargement setting.
❏ Wi n d o w s
Click Settings next to the Borderless checkbox on the printer driver's Main tab, and then change the settings.
❏ Mac OS X
Change the Expansion setting from the print dialog's Print Settings menu.
The Position, Size, or Margins of the Printout Are Incorrect
❏ Load paper in the correct direction, and slide the edge guides against the edges of the paper.
❏ When placing the originals on the scanner glass, align the corner of the original with the corner indicated by a
symbol on the frame of the scanner glass. If the edges of the copy are cropped o, move the original slightly
away from the corner.
❏ When placing the originals on the scanner glass, clean the scanner glass and the document cover. If there is dust
or stains on the glass, the copy area may extend to include the dust or stains, resulting in the wrong copying
position or small images.
❏ Select the appropriate paper size setting.
❏ Adjust the margin setting in the application so that it falls within the printable area.
Related Information
& “Loading Paper in the Rear Paper Feed” on page 30
& “Placing Originals on the Scanner Glass” on page 34
& “Cleaning the Scanner Glass” on page 83
& “Printable Area” on page 123
Printed Characters Are Incorrect or Garbled
❏ Connect the USB cable securely to the printer and the computer.
❏ Cancel any paused print jobs.
❏ Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled
text may be printed next time you start the computer.
User's Guide
Solving Problems
114
Related Information
& “Canceling Printing” on page 54
The Printed Image Is Inverted
Clear any mirror image settings in the printer driver or the application.
❏ Wi n d o w s
Clear Mirror Image on the printer driver's More Options tab.
❏ Mac OS X
Clear Mirror Image from the print dialog's Print Settings menu.
Mosaic-Like Patterns in the Prints
When printing images or photos, print using high-resolution data. Images on websites are oen low resolution
although they look good enough on the display, and so print quality may decline.
Uneven Colors, Smears, Dots, or Straight Lines Appear in the Copied
Image
❏ Clean the paper path.
❏ Clean the scanner glass.
❏ Do not press too hard on the original or the document cover when you are placing the originals on the scanner
glass.
Related Information
& “Cleaning the Paper Path” on page 82
& “Cleaning the Scanner Glass” on page 83
Moiré (Cross-Hatch) Patterns Appear in the Copied Image
Place the original at a slightly dierent angle.
Banding Appears on the Copied Image
If you press the
y
and the or buttons simultaneously, the printer copies in dra mode and banding
may appear on the printout.
An Image of the Reverse Side of the Original Appears in the Copied
Image
For a thin original, place the original on the scanner glass and then place a piece of black paper over it.
User's Guide
Solving Problems
115
The Printout Problem Could Not be Cleared
If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the
printer driver.
Related Information
& “Uninstalling Applications” on page 96
& “Installing Applications” on page 97
Other Printing Problems
Printing Is Too Slow
❏ Close any unnecessary applications.
❏ Lower the quality setting. High quality printing slows down the printing speed.
❏ Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while
moving in both directions, and the printing speed increases.
❏ Wi n d o w s
Select High Speed on the printer driver's More Options tab.
❏ Mac OS X
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select On as the High Speed
Printing setting.
❏ Disable Quiet Mode.
❏ Wi n d o w s
Disable the Quiet Mode setting on the printer driver's Main tab.
❏ Mac OS X
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
then select the printer. Click Options & Supplies > Options (or Driver). Select O as the Quiet Mode
setting.
Printing Slows Down Dramatically During Continuous Printing
Printing slows down to prevent the printer mechanism from overheating and being damaged. However, you can
continue printing. To return to normal printing speed, leave the printer idle for at least 30 minutes. Printing speed
does not return to normal if the power is o.
Cannot Start Scanning
❏ Connect the USB cable securely to the printer and the computer.
❏ If you are using a USB hub, try to connect the printer directly to the computer.
❏ If you scan at a high resolution over a network, a communication error may occur. Lower the resolution.
User's Guide
Solving Problems
116
❏ Make sure you select the correct printer (scanner) if a scanner list is displayed when you start Epson Scan 2.
❏ Make sure that the correct printer (scanner) is selected on Epson Scan 2.
❏ If you are using any TWAIN-compliant applications, select the printer (scanner) you are using.
❏ In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. e printer (scanner) should
be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then
re-install Epson Scan 2. See the following to access Scanner and Camera.
❏ Windows 1 0
Right-click the start button or press and hold it, select Control Panel, enter "Scanner and Camera" in the
search charm, click View scanners and cameras, and then check if the printer is displayed.
❏ Windows 8.1/Windows 8
Select Desktop > Settings > Control Panel, enter "Scanner and Camera" in the search charm, click Show
Scanner and Camera, and then check if the printer is displayed.
❏ Windows 7
Click the start button and select Control Panel, enter "Scanner and Camera" in the search charm, click Vi e w
scanners and cameras, and then check if the printer is displayed.
❏ Windows Vista
Click the start button, select Control Panel > Hardware and Sound > Scanners and Cameras, and then
check if the printer is displayed.
❏ Windows X P
Click the start button, select Control Panel > Printers and Other Hardware > Scanner and Cameras, and
then check if the printer is displayed.
❏ If you cannot scan using any TWAIN-compliant applications, uninstall and then reinstall the TWAIN-
compliant application.
Related Information
& “Uninstalling Applications” on page 96
& “Installing Applications” on page 97
Cannot Start Scanning when Using the Control Panel
❏ Make sure Epson Scan 2 and Epson Event Manager are installed correctly.
❏ Check the scanning setting assigned in Epson Event Manager.
Related Information
& “Epson Scan 2 (Scanner Driver)” on page 93
& “Epson Event Manager” on page 93
User's Guide
Solving Problems
117
Scanned Image Problems
Uneven Colors, Dirt, Spots, and so on Appear when Scanning from
the Scanner Glass
❏ Clean the scanner glass.
❏ Remove any trash or dirt that adheres to the original.
❏ Do not press with too much force on the original or the document cover. If you press with too much force,
blurring, smudges, and spots may occur.
Related Information
& “Cleaning the Scanner Glass” on page 83
The Image Quality Is Rough
❏ Set the Mode in Epson Scan 2 according to the original you want to scan. Scan using the settings for documents
in Document Mode, and the settings for photos in Photo Mode.
❏ In Epson Scan 2, adjust the image using items on the Advanced Settings tab, and then scan.
❏ If the resolution is low, try increasing the resolution and then scanning.
Related Information
& “Scanning Using Epson Scan 2” on page 57
Oset Appears in the Background of Images
Images on the back of the original may appear in the scanned image.
❏ In Epson Scan 2, select the Advanced Settings tab, and then adjust the Brightness.
is
feature may not be available depending on the settings on the Main Settings tab > Image Type or other
settings on the Advanced Settings tab.
❏ In Document Mode in Epson Scan 2, select the Advanced Settings tab, and then Image Option > Tex t
Enhancement.
❏ When scanning from the scanner glass, place black paper or a desk pad over the original.
Related Information
& “Placing Originals on the Scanner Glass” on page 34
& “Scanning Using Epson Scan 2” on page 57
Text is Blurred
❏ In Document Mode in Epson Scan 2, select the Advanced Settings tab, and then Image Option > Tex t
Enhancement.
User's Guide
Solving Problems
118
❏ Select Document Mode as the Mode in Epson Scan 2. Scan using the settings for documents in Document
Mode.
❏ In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White,
adjust reshold on the Advanced Settings tab. When you increase the reshold, the black color area
becomes larger.
❏ If the resolution is low, try increasing the resolution and then scanning.
Related Information
& “Scanning Documents (Document Mode)” on page 57
Moiré Patterns (Web-Like Shadows) Appear
If the original is a printed document, moiré patterns (web-like shadows) may appear in the scanned image.
❏ On the Advanced Settings tab in Epson Scan 2, set Descreening.
❏ Change the resolution, and then scan again.
Related Information
&
“Scanning Using Epson Scan 2” on page 57
Cannot Scan the Correct Area on the Scanner Glass
❏ Make sure the original is placed correctly against the alignment marks.
❏ If the edge of the scanned image is missing, move the original slightly away from the edge of the scanner glass.
❏ When placing multiple originals on the scanner glass, make sure there is a gap of at least 20 mm (0.79 in.)
between the originals.
Related Information
& “Placing Originals on the Scanner Glass” on page 34
Cannot Preview in Thumbnail
❏ When placing multiple originals on the scanner glass, make sure there is a gap of at least 20 mm (0.79 in.)
between the originals.
❏ Check that the original is placed straight.
❏ Depending on the original, previewing may not be performed in umbnail. In this situation, scan in Normal
preview, and then create marquees manually.
User's Guide
Solving Problems
119
Related Information
& “Scanning Photos or Pictures (Photo Mode)” on page 59
Text is Not Recognized Correctly when Saving as a Searchable PDF
❏ On the Image Format Options window in Epson Scan 2, check that Text L anguage is set correctly on the Tex t
tab.
❏ Check that the original is placed straight.
❏ Use an original with clear text. Text recognition may decline for the following types of originals.
❏ Originals that have been copied a number of times
❏ Originals received by fax (at low resolutions)
❏ Originals on which the letter spacing or line spacing is too small
❏ Originals with ruled lines or underlining over the text
❏ Originals with hand-written text
❏ Originals with creases or wrinkles
❏ In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White,
adjust reshold on the Advanced Settings tab. When you increase the reshold, black becomes stronger.
❏ In Document Mode in Epson Scan 2, select the Advanced Settings tab, and then Image Option > Tex t
Enhancement.
Related Information
& “Scanning Documents (Document Mode)” on page 57
Cannot Solve Problems in the Scanned Image
If you have tried all of the solutions and have not solved the problem, initialize the Epson Scan 2 settings using
Epson Scan 2 Utility.
Note:
Epson Scan 2 Utility is an application that comes with Epson Scan 2.
1.
Start Epson Scan 2 Utility.
❏ Windows 1 0
Click the start button, and then select All apps > EPSON > Epson Scan 2 Utility.
❏ Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
❏ Windows 7/Windows Vista/Windows XP
Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan
2 Utility.
❏ Mac OS X
Select Go > Applications > Epson Soware > Epson Scan 2 Utility.
2. Select the Other tab.
User's Guide
Solving Problems
120
3. Click Reset.
Note:
If initialization does not solve the problem, uninstall and re-install Epson Scan 2.
Related Information
& “Uninstalling Applications” on page 96
& “Installing Applications” on page 97
Other Scanning Problems
Scanning Is Too Slow
Lower the resolution.
Related Information
& “Scanning Using Epson Scan 2” on page 57
Scanning Stops when Scanning to PDF/Multi-TIFF
❏ When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200
pages in Multi-TIFF format.
❏ When scanning large volumes, we recommend scanning in grayscale.
❏ Increase the free space on the computer's hard disk. Scanning may stop if there is not enough free space.
❏ Try scanning at a lower resolution. Scanning stops if the total data size reaches the limit.
Related Information
& “Scanning Using Epson Scan 2” on page 57
Other Problems
Slight Electric Shock when Touching the Printer
If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer.
Install a ground wire to the computer that is connected to the printer.
Operation Sounds Are Loud
If operations sounds are too loud, enable Quiet Mode. Enabling this feature may reduce printing speed.
Depending on the paper type and print quality settings you selected, there may be no
dierence
in the printer's
noise level.
❏ Wi n d o w s
Enable Quiet Mode on the Main tab in the printer driver.
User's Guide
Solving Problems
121
❏ Mac OS X
Select System Preferences from the
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting.
Application Is Blocked by a Firewall (for Windows Only)
Add the application to the Windows Firewall allowed program in security settings on the Control Panel.
User's Guide
Solving Problems
122
Appendix
Technical Specications
Printer
Specications
Print Head Nozzle Placement Black ink nozzles: 180
Color ink nozzles: 59 for each color
Weight of Paper Plain Paper 64 to 90 g/m(17 to 24lb)
Envelopes Envelope #10, DL, C6: 75 to 90 g/m (20 to 24 lb)
Printable Area
Printable Area for Single Sheets
Print quality may decline in the shaded areas due to the printer's mechanism.
Border printing
A 3.0 mm (0.12 in.)
B 3.0 mm (0.12 in.)
C 40.0 mm (1.57 in.)
D 32.0 mm (1.26 in.)
Borderless printing
A 43.0 mm (1.69 in.)
B 35.0 mm (1.38 in.)
Printable Area for Envelopes
Print quality may decline in the shaded areas due to the printer's mechanism.
User's Guide
Appendix
123
A 3.0 mm (0.12 in.)
B 5.0 mm (0.20 in.)
C 18.0 mm (0.71 in.)
D 40.0 mm (1.57 in.)
Scanner Specications
Scanner Type Flatbed
Photoelectric Device CIS
Maximum Document Size 216×297 mm (8.5×11.7 in.)
A4, Letter
Resolution 1200 dpi (main scan)
2400 dpi (sub scan)
Color Depth Color
❏ 48 bits per pixel internal (16 bits per pixel per color internal)
❏ 24 bits per pixel external (8 bits per pixel per color external)
Grayscale
❏ 16 bits per pixel internal
❏ 8 bits per pixel external
Black and white
❏ 16 bits per pixel internal
❏ 1 bits per pixel external
Light Source LED
Interface
Specications
For Computer Hi-Speed USB
Network Function List
Functions Supported Remarks
Network Interfaces Ethernet - -
Wi-Fi Infrastructure ✓ -
Ad hoc - -
Wi-Fi Direct (Simple AP) - -
User's Guide
Appendix
124
Functions Supported Remarks
Concurrent
Connection
Ethernet and Wi-Fi Direct (Simple AP) - -
Wi-Fi (Infrastructure) and Wi-Fi Direct (Simple AP) - -
Panel Operation Wi-Fi Setup Wi-Fi Setup Wizard - -
Push Button Setup
(WPS)
✓ -
PIN Code Setup ✓ -
Wi-Fi Auto Connect ✓ -
Wi-Fi Direct Setup - -
General Network Setup - -
Network Connection Check ✓ -
Network Status - -
Network Status Sheet Printing ✓ -
Disable Wi-Fi - -
Restore the Factory Default Settings ✓ -
File Sharing Setup - -
Network Printing EpsonNet Print
(Windows)
IPv4 ✓ -
Standard TCP/IP
(Windows)
IPv4,IPv6 ✓ -
WSD Printing (Windows) IPv4,IPv6 ✓ Windows Vista or
later
Bonjour Printing (Mac OS
X)
IPv4,IPv6 ✓ -
IPP Printing
(Windows,Mac OS X)
IPv4,IPv6 - -
UPnP Printing IPv4 - Information
Appliance
PictBridge Printing (Wi-Fi) IPv4 - Digital Camera
Epson Connect (Email
Print)
IPv4 ✓ -
Network Scanning Epson Scan 2 IPv4,IPv6 ✓ -
Event Manager IPv4 - -
Epson Connect (Scan to
Cloud)
IPv4 - -
ADF (AutoReversing) - -
User's Guide
Appendix
125
Functions Supported Remarks
Fax Send a fax IPv4 - -
Receive a fax IPv4 - -
Wi-Fi Specications
Standards
IEEE802.11b/g/n
*1
Frequency Range 2.4 GHz
Maximum Radio-Frequency Power
Transmitted
17 dBm (EIRP)
Coordination Modes Infrastructure
Wireless Securities
WEP (64/128bit), WPA2-PSK (AES)
*2
*1 Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase.
*2Complies with WPA2 standards with support for WPA/WPA2 Personal.
Security Protocol
SSL/TLS HTTPS Server/Client
Dimensions
Dimensions Storage
❏ Width: 390 mm (15.4 in.)
❏ Depth: 300 mm (11.8 in.)
❏ Height: 145 mm (5.7 in.)
Printing
❏ Width: 390 mm (15.4 in.)
❏ Depth: 504 mm (20.8 in.)
❏ Height: 279 mm (11.0 in.)
Weight
*
Approx. 3.9 kg (8.6 lb)
* Without the ink cartridges and the power cord.
Electrical Specications
Model 100 to 240 V Model 220 to 240 V Model
Rated Frequency Range 50 to 60 Hz 50 to 60 Hz
Rated Current 0.5 to 0.3 A 0.3 A
User's Guide
Appendix
126
Power Consumption (with USB Con-
nection)
Standalone copying: Approx. 12.0 W
(ISO/IEC24712)
Ready mode: Approx. 4.0 W
Sleep mode: Approx. 1.6 W
Power o: Approx. 0.3 W
Standalone copying: Approx. 12.0 W
(ISO/IEC24712)
Ready mode: Approx. 4.0 W
Sleep mode: Approx. 1.6 W
Power o: Approx. 0.3 W
Note:
❏ Check the label on the printer for its voltage.
❏ For users in Belgium, power consumption when copying may vary.
Check http://www.epson.be for the latest
specications.
Environmental Specications
Operation Use the printer within the range shown in the following graph.
Temperature: 10 to 35°C (50 to 95°F)
Humidity: 20 to 80% RH (without condensation)
Storage
Temperature: -20 to 40°C (-4 to 104°F)
*
Humidity: 5 to 85% RH (without condensation)
* You can store for one month at 40°C (104°F).
Environmental
Specications
for Ink Cartridges
Storage Temperature
-30 to 40 °C (-22 to 104 °F)
*
Freezing Temperature -16 °C (3.2 °F)
Ink thaws and is usable after approximately 3 hours at 25 °C (77 °F).
* You can store for one month at 40 °C (104 °F).
System Requirements
❏ Windows 10 (32-bit, 64-bit)/Windows 8.1 (32-bit, 64-bit)/Windows 8 (32-bit, 64-bit)/Windows 7 (32-bit, 64-
bit)/Windows Vista (32-bit, 64-bit)/Windows XP SP3 or later (32-bit)/Windows XP Professional x64 Edition SP2
or later
Mac OS X v10.11.x/Mac OS X v10.10.x/Mac OS X v10.9.x/Mac OS X v10.8.x/Mac OS X v10.7.x/Mac OS X
v10.6.8
User's Guide
Appendix
127
Note:
❏ Mac OS X may not support some applications and features.
❏ e UNIX File System (UFS) for Mac OS X is not supported.
Regulatory Information
Standards and Approvals
Standards and Approvals for European Model
For European users
Hereby, Seiko Epson Corporation declares that the following radio equipment model is in compliance with
Directive 2014/53/EU. e full text of the EU declaration of conformity is available at the following website.
http://:www.epson.eu/conformity
C462Q
For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg,
Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece,
Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia.
Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-
recommended modication of the products.
Standards and Approvals for Australian Model
EMC AS/NZS CISPR22 Class B
Epson hereby declares that the following equipment Models are in compliance with the essential requirements and
other relevant provisions of AS/NZS4268:
C462Q
Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-
recommended
modication
of the products.
Restrictions on Copying
Observe the following restrictions to ensure the responsible and legal use of the printer.
Copying of the following items is prohibited by law:
❏ Bank bills, coins, government-issued marketable securities, government bond securities, and municipal
securities
❏ Unused postage stamps, pre-stamped postcards, and other ocial postal items bearing valid postage
❏ Government-issued revenue stamps, and securities issued according to legal procedure
Exercise caution when copying the following items:
User's Guide
Appendix
128
❏ Private marketable securities (stock certicates, negotiable notes, checks, etc.), monthly passes, concession
tickets, etc.
❏ Passports, driver’s licenses, warrants of tness, road passes, food stamps, tickets, etc.
Note:
Copying these items may also be prohibited by law.
Responsible use of copyrighted materials:
Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a
knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before
copying published material.
Transporting the Printer
When you need to transport the printer to move or for repairs, follow the steps below to pack the printer.
c
Important:
❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏ Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent the
printer from printing.
1. Turn o the printer by pressing the
P
button.
2. Make sure the power light turns o, and then unplug the power cord.
c
Important:
Unplug the power cord when the power light is o. Otherwise, the print head does not return to the home
position causing the ink to dry, and printing may become impossible.
3. Disconnect all cables such as the power cord and USB cable.
4.
Remove all of the paper from the printer.
5. Make sure there are no originals on the printer.
6. Open the scanner unit with the document cover closed. Secure the ink cartridge holder to the case with tape.
User's Guide
Appendix
129
7. Close the scanner unit.
8. Prepare to pack the printer as shown below.
9. Pack the printer in its box, using the protective materials.
When you use the printer again, make sure you remove the tape securing the ink cartridge holder. If print quality
has declined the next time you print, clean and align the print head.
Related Information
& “Part Names and Functions” on page 12
& “Checking and Cleaning the Print Head” on page 80
& “Aligning the Print Head” on page 81
User's Guide
Appendix
130
Where to Get Help
Technical Support Web Site
If you need further help, visit the Epson support website shown below. Select your country or region and go to the
support section of your local Epson website. e latest drivers, FAQs, manuals, or other downloadables are also
available from the site.
http://support.epson.net/
http://www.epson.eu/Support (Europe)
If your Epson product is not operating properly and you cannot solve the problem, contact Epson support services
for assistance.
Contacting Epson Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the troubleshooting
information in your product manuals, contact Epson support services for assistance. If Epson support for your area
is not listed below, contact the dealer where you purchased your product.
Epson support will be able to help you much more quickly if you give them the following information:
❏ Product serial number
(e
serial number label is usually on the back of the product.)
❏ Product model
❏ Product soware version
(Click About, Version Info, or a similar button in the product
soware.)
❏ Brand and model of your computer
❏ Your computer operating system name and version
❏ Names and versions of the soware applications you normally use with your product
Note:
Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to
breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for
backing up or recovering data and/or settings even during a warranty period. We recommend that you make your own
backup data or take notes.
Help for Users in Europe
Check your Pan-European Warranty Document for information on how to contact Epson support.
Help for Users in Taiwan
Contacts for information, support, and services are:
World Wide Web
http://www.epson.com.tw
User's Guide
Appendix
131
Information on product specications, drivers for download, and products enquiry are available.
Epson HelpDesk
Phone: +886-2-80242008
Our HelpDesk team can help you with the following over the phone:
❏ Sales enquiries and product information
❏ Product usage questions or problems
❏ Enquiries on repair service and warranty
Repair service center:
http://www.tekcare.com.tw/branchMap.page
TekCare corporation is an authorized service center for Epson Taiwan Technology & Trading Ltd.
Help for Users in Australia
Epson Australia wishes to provide you with a high level of customer service. In addition to your product manuals,
we provide the following sources for obtaining information:
Internet URL
http://www.epson.com.au
Access the Epson Australia World Wide Web pages. Worth taking your modem here for the occasional surf! e
site provides a download area for drivers, Epson contact points, new product information and technical support (e-
mail).
Epson Helpdesk
Phone: 1300-361-054
Epson Helpdesk is provided as a nal backup to make sure our clients have access to advice. Operators on the
Helpdesk can aid you in installing,
conguring
and operating your Epson product. Our Pre-sales Helpdesk
sta
can provide literature on new Epson products and advise where the nearest dealer or service agent is located. Many
types of queries are answered here.
We encourage you to have all the relevant information on hand when you ring. e more information you prepare,
the faster we can help solve the problem. is information includes your Epson product manuals, type of
computer, operating system, application programs, and any information you feel is required.
Transportation of Product
Epson recommends retaining product packaging for future transportation.
Help for Users in Singapore
Sources of information, support, and services available from Epson Singapore are:
World Wide Web
http://www.epson.com.sg
Information on product specications, drivers for download, Frequently Asked Questions (FAQ), Sales Enquiries,
and Technical Support via e-mail are available.
User's Guide
Appendix
132
Epson HelpDesk
Toll Free: 800-120-5564
Our HelpDesk team can help you with the following over the phone:
❏ Sales enquiries and product information
❏ Product usage questions or problem troubleshooting
❏ Enquiries on repair service and warranty
Help for Users in Hong Kong
To obtain technical support as well as other aer-sales services, users are welcome to contact Epson Hong Kong
Limited.
Internet Home Page
http://www.epson.com.hk
Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users
with the following information:
❏ Product information
❏ Answers to Frequently Asked Questions (FAQs)
❏ Latest versions of Epson product drivers
Technical Support Hotline
You can also contact our technical
sta
at the following telephone and fax numbers:
Phone: 852-2827-8911
Fax: 852-2827-4383
User's Guide
Appendix
133
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  • I lost the disc. My printer now copies everything-not to file and I'm not sure which buttons to press to print out the docs I want.
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